Fabmatics HF-1356-CAN High-frequency 13.56 MHz RFID read/write device, which provides a CAN bus interface and easy connection of multiple devices User Manual HF CAN M

Roth & Rau - Ortner GmbH High-frequency 13.56 MHz RFID read/write device, which provides a CAN bus interface and easy connection of multiple devices HF CAN M

YTV-HF-1356-CAN UserMan

 www.rr-ortner.com This document contains confidential information and has been provided by Roth & Rau - Ortner GmbH for the purpose of evalu-ation. No part of this document may be copied, reproduced, disclosed, or transferred by any means without prior written consent of Roth & Rau - Ortner GmbH. Roth & Rau - Ortner GmbH reserves the right to make updates to the information in this docu-ment without prior notice or approval from others. Please consult the author of this document to ensure that you have the latest revision.     HF-CAN-M  User Manual  Revision: 03 Document date: August 25, 2015
 Revision: 03 HF-CAN-M User Manual  Page 2 of 30    Revision History # Date Revision Description Editor 1 14.01.2015 01 initial version JGE 2 19.03.2015 02 Add technical parameters, add FCC NEL 3 25.08.2015 03 Add Operational description (chapter 2.2) NEL
 Revision: 03 HF-CAN-M User Manual  Page 3 of 30 Content 1 General Information .........................................................................................................5 2 Product Overview ............................................................................................................6 2.1 General Function ..................................................................................................6 2.2 Operational description ........................................................................................6 2.2.1 How the device operates? ....................................................................................6 2.2.2 How is the device modulated? ..............................................................................6 2.2.3 Short description of the device .............................................................................6 2.2.4 Pulse rate .............................................................................................................6 2.2.5 Signal type ...........................................................................................................7 2.2.6 Information being sent ..........................................................................................7 2.3 Product Revision ..................................................................................................7 3 Safety instructions ...........................................................................................................8 3.1 Depiction ..............................................................................................................8 3.2 General Safety Instructions ..................................................................................9 3.3 Qualified Personnel ............................................................................................10 3.4 Intended use ......................................................................................................10 4 Compliances ..................................................................................................................11 4.1 USA Federal Communications Commission (FCC) ............................................11 4.1.1 Compliance ........................................................................................................11 4.1.2 Antenna Requirements .......................................................................................11 4.1.3 Labeling Requirements ......................................................................................11 4.2 Europe CE-Conformity .......................................................................................11 5 Construction Design ......................................................................................................12 5.1 General Layout / Design .....................................................................................12 5.2 Product Information Label ..................................................................................12 5.3 Engineer Drawing HF-CAN-M ............................................................................13 6 Hardware Design ...........................................................................................................14 6.1 Technical Data ...................................................................................................14 6.2 Operation LEDs ..................................................................................................14 6.3 Reading and Writing Ranges ..............................................................................15 6.3.1 Example range measures with Antenna ANT-HF-87-54E ...................................15 7 Hardware Configuration .................................................................................................16 7.1 Address Configuration ........................................................................................16 7.2 Connector Pinouts: CAN IN/OUT Connector ......................................................16 7.3 Reading Range configuration .............................................................................17
 Revision: 03 HF-CAN-M User Manual  Page 4 of 30 8 Installation .....................................................................................................................18 8.1 General Connection ...........................................................................................18 8.2 CAN-BUS / Power Connection Layout (CAN2Web Advanced MINI) ..................18 8.3 CAN-BUS / Power Connection Layout (CAN2Web Advanced MAXI) .................19 9 Software Configuration ..................................................................................................20 9.1 Content global.cfg at CAN2Web Advanced ........................................................20 9.2 HF relevant settings in global.cfg at CAN2Web Advanced .................................20 9.2.1 Parameter transponder_types ............................................................................20 9.2.2 Parameter iso15693_rf_mode ............................................................................20 10 Operation.......................................................................................................................21 10.1 Start-up procedure .............................................................................................21 10.2 During operation .................................................................................................21 10.3 Shutdown ...........................................................................................................21 11 Maintenance ..................................................................................................................22 11.1 Cleaning .............................................................................................................22 11.2 Error Handling ....................................................................................................22 12 Service Information ........................................................................................................23 12.1 Contact...............................................................................................................23 12.2 Support ..............................................................................................................23 12.3 Return Material Authorization (RMA) ..................................................................23 12.4 Warranty ............................................................................................................24 12.5 Disposal .............................................................................................................24 12.6 Spare Parts ........................................................................................................24 12.7 Accessories & Spare Part Overview ...................................................................25 13 Appendix .......................................................................................................................28 13.1 Europe CE-Conformity .......................................................................................28 13.2 Glossary .............................................................................................................29 13.3 Related documents ............................................................................................29
 Revision: 03 HF-CAN-M User Manual  Page 5 of 30 1  General Information This  manual  is  the  original  operation  instruction  for  the  high  frequency  RFID  reader  device HF-CAN-M. The declaration of conformity of the product is included in the appendix of this manual. The operating instructions should allow the operator the proper and safe operation and warn of foreseeable misuse. It is intended for the professional staff of the operator. These instructions must be retained for future reference! CAUTION!  Keep  these  instructions!  Access  to  the  operating  instructions  by  the  operator  and maintenance personnel must be ensured at all times during installation, operation and troubleshooting!  A copy of the instructions must therefore be stored in a suitable and accessible location! The explanation of hazard symbols is contained in section 3.1.
 Revision: 03 HF-CAN-M User Manual  Page 6 of 30 2  Product Overview 2.1  General Function The HF-CAN-M reader is designed for operate in ID reader networks, based on CAN-Bus. For connecting  the  reader  network  to  a  host  system  (MES),  Roth  &  Rau  –  Ortner provides CAN2Web middleware components also.  The HF-CAN-M reader is an RFID module which supports ISO 15963, I-code transponders and Infineon transponders my-d vicinity version 2.0. The module contains a CAN uplink for establish the connection to the CAN-bus controller and a downlink for extending the ID reader network.  Features: -  CAN interface (CAN IN and CAN OUT) -  Reads and writes ISO 15963, I-code transponders and my-d vicinity version 2.0 transpond-ers -  Powerful and efficient output stage 2.2  Operational description 2.2.1  How the device operates? The HF-CAN reader slave device reads ISO15693 (same as ISO18000-3 mode 1) transponder on request from a master device (CAN2Web box). 2.2.2  How is the device modulated? The reader sends out a charge burst of 13.56MHz as long as needed to read the transponder (depending on command). The answer to and from transponder is ASK or FSK depending on selectable RF mode. The modulation follows ISO18000-3 mode 1 (ISO15693). 2.2.3  Short description of the device   RFID reader for ISO18000-3 Mode 1 HF transponder 2.2.4  Pulse rate   See ISO18000-3 Mode 1
 Revision: 03 HF-CAN-M User Manual  Page 7 of 30 2.2.5  Signal type   ASK or FSK signal from transponder    ASK signal from reader 2.2.6  Information being sent   8bytes of data + status + CRC   2.3  Product Revision Available Product Versions Product Revision Hardware Revision (PBC) HF-CAN-M 2.0 1.1  Product Code Description: HF - CAN - M - V2.0 Frequency Spectrum   Interface  Metal case Product Revision  Available Software Versions: Software Code Description HF CANopen reader trampoline 0x80008000.hex 11.02.2015 Device will be controlled completely by CAN2Web Box or CAN-Controller. Using SDO CAN protocol.  hf reader boot-loader.hex 06.02.2015 Devices can be updated over CAN2Web Box.  NOTE!  The product revisions are denoted by revision numbers. The respective revision num-bers of the three components of each product belong to the product revision numbers: Hardware, Software, and Design. Each product revision number is distinctive and denotes a particular design or a par-ticular function of the product. Changes in design necessitate a new product revision number.  Changes in  the  two product  components  hardware  and  software may,  but don´t have to result in a new product revision number.
 Revision: 03 HF-CAN-M User Manual  Page 8 of 30 3  Safety instructions In  this  chapter,  universal  and  general  safety  instructions  to  be  followed,  are  listed  and  ex-plained. The user will be informed about risks, residual risks and risk mitigation measures. In addition, action- and situation-related safety notes are placed in the appropriate sections in the operating instructions. 3.1  Depiction  DANGER!  This  symbol  indicates  a  serious  risk  to  life  and  health  of  personnel.  Follow  these guidelines, and act with extreme caution in these cases!  CAUTION!  This symbol indicates danger to life and health of personnel. Follow these guidelines, and act with extreme caution in these cases!  ATTENTION!  This symbol refers to slight wound or damage to the product, as well as from poten-tially unsafe operation.  NOTE!  Notes serve as a warning against operating errors and to highlight important issues, as well as for better understanding of the product.
 Revision: 03 HF-CAN-M User Manual  Page 9 of 30 3.2  General Safety Instructions The  HF-CAN-M  High  Frequency  RFID-reader  corresponds  to  the  prior art  and  the  approved safety rules. Nevertheless, there are potential risks. The product may only be operated in good condition in accordance with the present operating instructions. CAUTION!  Read all safety and operating instructions and make sure they have been understood, before using this product! The product may only be used in technically perfect condi-tion and in accordance with all sections of the operating instructions!  The following safety instructions are intended to supplement the applicable accident prevention regulations and laws. Existing safety regulations and laws must be complied in any case! CAUTION!  Repairs and modifications inside the product are NOT destined for the operator. The casing only must be opened by a qualified electrician or by Roth & Rau - Ortner. CAUTION!  Products may not be converted or modified by the operator. Otherwise, the warranty expires. CAUTION!  When opening the housing,  be careful to avoid damage to the product. Do not use sharp objects and protect your eyes from possible burst off parts! ATTENTION!  Make sure the device is powered off before remove the top cover! ATTENTION!  HF-CAN-M devices may be operated with approved equipment only. Doing so may cause a product defect or hazards (e.g. fire or electric shock) during operation.  Available accessories of this product are listed in section 12.7. Only use extensions, accessories and connection cables which are approved by Roth & Rau - Ortner. For questions about approved accessories, please contact our sales department (see section 12.1). NOTE!  If you remove a cable, pull the plug, not the cable itself. Make sure that any connect-ors are attached properly, to avoid damage of the pins. If a cable is to be connected, ensure that there are no bent pins on the connectors.  In case of mechanical damage to the product, the device or system must be disconnected from the power supply!
 Revision: 03 HF-CAN-M User Manual  Page 10 of 30 3.3  Qualified Personnel The  intended  users  of  the  product  are  factory  operating  personnel  (system  operator)  and maintenance personnel. It is assumed that all users are familiar with the function and the risks of the entire system be-fore use. All operators should be trained in at least the following topics: -  Basic  functions  of  the  system  in  which  the  HF-CAN-M  readers  are  installed (operator) -  Manual (operator) -  Software for configuration (set-up and maintenance staff)  The manual is designed for trained staff. The device may only be installed and serviced by Roth & Rau - Ortner or especially therefor trained staff.  CAUTION!  Interventions  and  bug fixes that  are  not described in this manual may  only be  per-formed of Roth & Rau - Ortner. CAUTION!  Standard regulations for safety must be observed! ATTENTION!  Operation and troubleshooting must be carried out by specially trained staff. Basic requirement is that the instruction manual was read and understood. If you are unsure about necessary qualifications therefor, please contact Roth & Rau - Ortner!  3.4  Intended use This product was developed for reading and writing the transponder types only, specified in this manual. Proper antennas for reading and writing are antennas supplied by the manufacturer. Never locate the reader with antenna so that it is very close to or touching parts of the body while transmitting.  This product is designed to be mounted and operated in an industrial environment as a built-in-device  only.  It  is  not  designed  to  be  used  as  a  stand-alone  or  a  portable  device  in  a  non-industrial environment, such as a household, automotive or open-air environment. The device may be used no closer than 20cm to the human body. Any use outside of the general conditions described in the existing instruction manual consti-tutes improper use.
 Revision: 03 HF-CAN-M User Manual  Page 11 of 30 4  Compliances 4.1  USA Federal Communications Commission (FCC) HF-CAN-M is a Class A digital device. It is a digital device that is marketed for use in a com-mercial, industrial or business environment, exclusive of a device which is marketed for use by the general public or is intended to be used in the home. 4.1.1  Compliance The product complies with FCC Subpart C – Intentional Radiators §15.201 and with Subpart J – Equipment Authorization Procedures § 2.209, when used for its intended purpose. All emissions are at least 40 dB below the limits in § 15.209 and are verified pursuant to the procedures in FCC Subpart J of part 2. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equip-ment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica-tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense. 4.1.2  Antenna Requirements The antenna is removable and does not employ a  unique  connector; however,  the device is professionally  installed  and  maintained.  Therefore,  the  described  HF  Reader  complies  with FCC15.203. 4.1.3  Labeling Requirements The described HF Reader is not large enough to accommodate a label with the standard FCC compliance statement. It is therefore provided here as follows: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired. For further information please see chapter 5.2. 4.2  Europe CE-Conformity The EC-declaration of conformity is included in appendix in chapter 13.1.  ATTENTION!  Changes or modifications not expressly approved by the party responsible for compli-ance may void the user’s authority to operate the equipment.
 Revision: 03 HF-CAN-M User Manual  Page 12 of 30 5   Construction Design 5.1  General Layout / Design Following figures show the RFID reader HF-CAN-M. All versions of the HF-CAN-M are built in a tin plate case.  1 CAN-Bus/Power In RJ45 2 CAN-Bus/Power Out RJ45 3 External Antenna SMA 4 Operation LEDs: - RX/TX - Status OK - Power OK A Serial number B Software type/version  5.2  Product Information Label The product information label is located on the back side (see also engineer drawing in chapter 5.3) and contains the product name (Model), product revision, serial number and year of pro-duction. Serial number is RRO9xxxxx starting with 2012. Before 2012 it was ORT15xxxx. Fur-thermore the FCC number YTV-HF-1356-CAN is listed and the CE-mark.  The dimension of label is 21,5mm x 46 mm.     2 1 3 4 A B
 Revision: 03 HF-CAN-M User Manual  Page 13 of 30 5.3  Engineer Drawing HF-CAN-M
 Revision: 03 HF-CAN-M User Manual  Page 14 of 30 6  Hardware Design 6.1  Technical Data Dimensions (w h d) 90 x 90 x 30 mm Weight 185,4 g Case Material Tin plate Operating temperature 5 °C to +50 °C Storage temperature -25 °C to +50 °C Voltage power supply 24 V/DC ±3% Power consumption Standard antenna 2.7W reading / 0.5W stand-by (typical) Power consumption maximum 6.0W reading ANTD-HF-120-120E Antenna 13,56 MHz 50 Ohm impedance 1 Watt  RFID frequency 13,56MHz Readable transponder types ISO 15963; ISO 18000-3 (e.g. card RI-TRP-W4FF; disk RF-PT-25-10)  IFX SRF55V02P (e.g. card my-d vicinity) MTBF ≥ 40,000 h MCBF ≥ 1,000,000 reading cycles CAN-Bus speed adjustable up to 1 Mbit/s, typical 100 Kbit/s  Max. CAN cable length 100 m Available CAN protocols SDO Available Connectors CAN In  (RJ45)  CAN-Bus / power in CAN Out  (RJ45)  CAN-Bus / power out Antenna       (SMA)  50 ohm impedance    6.2  Operation LEDs The table below describes the meaning of each status light on top of the device cover.    LED name Color Description RX/TX Yellow CAN-bus data transfer is active Status Red communication with master established, initialized Power Green /DC power ok
 Revision: 03 HF-CAN-M User Manual  Page 15 of 30 6.3  Reading and Writing Ranges The provided reading ranges shown here and in their respective Antenna datasheets are meas-ured with best conditions. In real environment the ranges can be differ due to disturbing material like metal or any kind of electro-magnetically fields near to the Antenna location. Please thor-ough improve the conditions before make final decisions about the Antenna location. Writing ranges in general are approximately 60% of the reading ranges. For  detailed  information  about  individual  range  characteristics  of  available  Antenna-Types please refer to the corresponding data sheets like ANT-HF-25E / ANT-HF-33E / ANT-HF-87-54E. 6.3.1  Example  range  measures with Antenna ANT-HF-87-54E For  the  external  high frequency  RFID  PCB  an-tenna  for  13.56  MHz  band,  see  picture  above, the antenna resonance frequency can be adjust-ed through a hole in the housing. A detuning of the  antenna  by  environment  can  thus  be  com-pensated.     Antenna aligned parallel to the ID Tag card, reading range up to 150mm Antenna aligned orthogonal to the ID Tag card, reading rage up to 140mm
 Revision: 03 HF-CAN-M User Manual  Page 16 of 30 7  Hardware Configuration 7.1  Address Configuration The CAN-ID will be read on every power up cycle. If the CAN-ID became changed during power on, the device must be restarted by power off and on again to be able to use the new ID. To change the CAN-address it’s necessary to open the device by removing the top cover. Turn the unit to the back side and start do bend one side panel of the top cover away from the bottom part, during pulling them apart. Repeat the same action for both sides and lift off the top cover completely thereafter. This can done by hand, tools are not necessary. ATTENTION!  Make sure the device is powered off before remove the top cover!  The CAN-bus  ID can set from 1 to 127 in binary code by using the DIP-Switches No.1 to 7. The DIP-Switch No.8 has to be off at all time.  Following table show some configuration examples of how to set the CAN-ID (reader address):  The CAN-ID block uses an 11 Bit identifier, not the extended 29 Bit identifier. 7.2  Connector Pinouts: CAN IN/OUT Connector CAUTION!  If custom accessory will be connected, make sure this is carried out by qualified per-sonnel only, to prevent electrical damage to the device!  Connector PIN number Description 8P8C (RJ45/48) 1 CAN high 2 CAN low 3,6,7 GND 4,5,8 24 V/DC DIP-Switches 1  2  3  4  5  6  7  8 CAN-ID/ reader address 1  0  0  0  0  0  0  0 1 0  1  0  0  0  0  0  0 2 1  1  0  0  0  0  0  0 3 0  0  1  0  0  0  0  0 4 1  0  1  0  0  0  0  0 5 0  1  1  0  0  0  0  0 6 1  1  1  0  0  0  0  0 7 0  0  0  1  0  0  0  0 8 … … 1  1  1  1  1  1  1  0 127
 Revision: 03 HF-CAN-M User Manual  Page 17 of 30 7.3  Reading Range configuration In order to define and position the HF antenna, a so called HF Detector C was developed, see the following picture.   The HF Detector C corresponds in design to transponder cards ISO 15693. The LED of RF De-tector C is illuminating depending on the surrounding RFID magnetic field strength. Is the detec-tor in a stronger magnetic field, the LED is illuminating stronger and vice versa. The electronics are designed so that the LED starts illuminating, when the RFID magnetic field strength corre-sponds to the strength required for sending data from transponder. For more detail please see datasheet of HF Detector C.
 Revision: 03 HF-CAN-M User Manual  Page 18 of 30 8  Installation 8.1  General Connection All  ID  readers  will  be  connected  through  CAN-bus  to  the  CAN2Web-Advanced  box. Depending on your CAN2Web Version (MINI/MIDI/MAXI), a maximum number of 8 (MINI) or 50 (MIDI, MAXI) ID readers can be connected to one box. If more than 10 reader devices (MIDI, MAXI) need to be connected, a special CAN-bus power splitter  needs  to  be  installed.  Please  refer  to  the  separate  data  sheet  of  CAN-POWER-INJECTOR and the user manual of CAN2Web Advanced.  Before power on the ID-reader Network, it’s necessary to make sure the CAN-ID (address) for each ID-reader device is setup correctly like in the following figures. Changing the CAN-IDs of each ID reader is explained in section 7.1. NOTE!  The  CAN2Web-Gateways are  preconfigured  with  CAN-ID  0  –  there  is  no  need  for change. The readers usually will be delivered with preconfigured CAN-IDs depending on customer requests.  8.2  CAN-BUS  /  Power  Connection  Layout  (CAN2Web  Advanced MINI) Up  to  8  CAN RFID-readers can  be  connected, depending on cable  length of  CAN-Bus.  The maximum cable length is 100 m.
 Revision: 03 HF-CAN-M User Manual  Page 19 of 30 8.3  CAN-BUS  /  Power  Connection  Layout  (CAN2Web  Advanced MAXI) Up  to 50 CAN RFID-readers can be  connected, depending on cable length of CAN-Bus and antenna type.
 Revision: 03 HF-CAN-M User Manual  Page 20 of 30 9  Software Configuration This chapter serves to familiarize the user with software-related configuration. The exact software configuration depends on the software or interface package which has been ordered. Please refer to interface documentation for details. 9.1  Content global.cfg at CAN2Web Advanced //set globals for all gateways  offline_time 30  gateway_one_rs232 0  transponder_type 3  max_socket_server 1  accept_tcpip_connection 1  auto_adjustment 1 iso15693_rf_mode 0x2c // End of global.cfg 9.2  HF relevant settings in global.cfg at CAN2Web Advanced 9.2.1  Parameter transponder_types Transponder type Value at global.cfg Transponder example LF_SINGLE 0 (for LF single page transponders) LF_MULTI 1 (for LF multi page transponders) HF_ISO_15693 2 TI card RI-TRP-W4FF HF_IFX 3 IFX card my-d vicinity v2.0 (SRF55V02P)  9.2.2  Parameter iso15693_rf_mode RF Mode Value* RF Mode Value* HF_1OF4_10_FM_LOW 0x20 HF_1OF4_100_AM_HIGH 0x2E HF_1OF4_10_FM_HIGH 0x22 HF_1OF256_10_FM_LOW 0x30 HF_1OF4_10_AM_LOW 0x24 HF_1OF256_10_FM_HIGH 0x32 HF_1OF4_10_AM_HIGH 0x26 HF_1OF256_10_AM_LOW 0x34 HF_1OF4_100_FM_LOW 0x28 HF_1OF256_10_AM_HIGH 0x36 HF_1OF4_100_FM_HIGH 0x2A HF_1OF256_100_FM_LOW 0x38 HF_1OF4_100_AM_LOW 0x2C HF_1OF256_100_AM_LOW  *at global.cfg
 Revision: 03 HF-CAN-M User Manual  Page 21 of 30 10  Operation 10.1  Start-up procedure Before delivery, the  product  is factory-tested as part of  the quality assurance throughout the production process.  Start-up of the RFID system with HF-CAN-M is carried out by trained personnel (see chapter 3.3) Requirements for the start-up by the customer are: -  The user manual of reader and of used CAN2Web Advanced is available to the start-up personnel. -  The mains supply is connected. -  The configuration in CAN2Web Advanced has been made. Via the power switch on the  CAN2Web Advanced  box, the overall system and all connected readers are supplied with the supply voltage (24 VDC) and the CAN bus signal.   NOTE!  The system needs approx. 3 seconds to be ready for operation!   10.2  During operation After completing the configuration and the start-up, the product is in operation. Switching or control operations are not required during operation. 10.3  Shutdown The HF-CAN-M can be shut down for a longer period of time without any additional risks.  No special maintenance work is necessary during this period. The decommissioning is performed by connecting off the CAN cable on the HF-CAN-M.
 Revision: 03 HF-CAN-M User Manual  Page 22 of 30 11  Maintenance The plant operator is responsible for the maintenance. 11.1  Cleaning Cleaning of the surfaces is possible with Isopropanol (IPA). DANGER!   Before using IPA (Isopropanol), shut  down  any electrical  power  for  the system! Otherwise there is a potential high risk on fire outbreak, caused by short circuit or heated components.  CAUTION!  Isopropanol (IPA) vapors are anesthetic. The contact causes irritation of eyes and  mucous membranes.  Ensure  adequate ventilation when  han-dling.  ATTENTION!  Before start  working  on  the system, always  check  for mechanical damage  and pay attention to any unusual odors, discoloration and noises! 11.2  Error Handling In case of serious system disorders please contact the Roth & Rau – Ortner Support:   Phone:   +49 351 888 61 77  (only daytime CET)   Fax:    +49 351 888 61 20   Mail:    ortner.support@roth-rau.com
 Revision: 03 HF-CAN-M User Manual  Page 23 of 30 12  Service Information 12.1  Contact Address  Roth & Rau - Ortner GmbH Manfred-von-Ardenne-Ring 7 01099 Dresden GERMANY   Phone:   +49 351 888 61 0  (only daytime CET)   Fax:    +49 351 888 61 20   Mail:    ortner.sales@roth-rau.com   Web:    www.the-missing-link.com  |  www.rr-ortner.com 12.2  Support For all purchased RFID components,  RR-Ortner provides free phone and email support. This includes support for components operation as well as support for the integration and installation of components into customer equipment. The phone support will be available at common working times between 8:00 am and 5:00 pm CET. Beyond, a voice mail box is available.   Phone:   +49 351 888 61 77  (only daytime CET)   Fax:    +49 351 888 61 20   Mail:    ortner.support@roth-rau.com 12.3  Return Material Authorization (RMA) Before returning a defective device to Ortner, it is necessary to request a RMA number. This process ensures the proper return of the product and enables a faster classification and repair or replacement of the defective device. Please follow the below steps: 1.  Please contact our support to get the RMA form and RMA number 2.  Ortner generates a RMA number 3.  Customer completes the RMA form by using the received RMA number 4.  Customer ship the defective unit with attached RMA-Report to: Roth & Rau - Ortner GmbH Manfred-von-Ardenne-Ring 7 01099 Dresden GERMANY 5.  Ortner acknowledge the receipt and processing the RMA request 6.  Returning the repaired or replaced device to Customer IMPORTANT!  Please  prominently  display  the  RMA  number  on  the  packaging, to allow us to serve you faster. RMA  000-000-000
 Revision: 03 HF-CAN-M User Manual  Page 24 of 30 12.4  Warranty The  warranty  period  is 24  months  and  begins  with  the  moment  of  delivery  of  the  device as proved by an invoice or other documents. The warranty includes the repair of all damages to the device that occurs within the warranty period and which is evidently caused by faults of the ma-terial or production defects. The warranty does not include damages caused by incorrect connection, inappropriate handling and non-observance of the technical reports. 12.5  Disposal Within the European Union Roth & Rau – Ortner will take back any delivered equipment for dis-posal. For further information on the return, please contact the Roth & Rau – Ortner Support. NOTE!  For disposal the equipment by your own, make sure to observe all applicable laws. 12.6  Spare Parts The components in our current array of products are available as spare parts to our customers. In case of spare part requests for products which are already removed from our actual array of products, Roth & Rau – Ortner requires detailed product  information of the defective unit. All components have an expected product lifetime of 10 years. For this time period we are able to provide spare parts. NOTE!  Before ordering spare parts, make sure to choose the right type (hardware / software) of the considered unit. Search for the product information label.
 Revision: 03 HF-CAN-M User Manual  Page 25 of 30 12.7  Accessories & Spare Part Overview Component Description Order Codes HF-CAN-M  Multifunctional 13.56 MHz high frequency RFID-reader with tinplate metal case. Multiple readers can be connected to one CAN2Web-gateway by RJ45 CAN-bus cable. HF-CAN-M 000562 Cable-ETH  CAN-bus cable for direct connection between all variants of Ortner LF-/HF-RFID-readers. RJ45 to RJ45. NOTE: The cable cannot be replaced by any Ethernet cable! cable lengths will be customized 000144 Cable-CAN-SER  CAN-bus cable for connecting all versions of a CAN2Web-gateway to the first ID-reader in a CAN-bus network. DE9 to RJ45. cable length 1.5m 000130 CAN2Web Advanced MINI  Multifunctional CAN-bus to Ethernet gateway device to connect Ort-ner RFID-readers to a host system. Supplies up to 8 devices. CAN2Web-A-MINI 64 w/o base plate 000076-64MB CAN2Web-A-MINI 64 with base plate  000170-64MB CAN2Web Advanced MIDI  Multifunctional CAN-bus to Ethernet gateway device to connect Ort-ner RFID-readers to a host system. Supplies up to 25 devices with integrated 50W wide range switched mode power supply. CAN2Web-A-MIDI 64  000079-64MB
 Revision: 03 HF-CAN-M User Manual  Page 26 of 30 Component Description Order Codes CAN2Web Advanced MAXI  Multifunctional CAN-bus to Ethernet gateway device to connect Ort-ner RFID-readers to a host system. Supplies up to 50 devices with integrated 100W wide range switched mode power supply. CAN2Web-A-MAXI 64  000078-64MB Ortner Test Suite  Comprehensive software tool for testing all Ortner CAN/Serial LF and HF ID-readers in conjunction with a CAN2Web gateway.  For further information please contact our support: ortner.support@roth-rau.com ANT-HF-87 54ES800  External HF Antenna   dimensions: 73 × 96 x 10 mm   connector type: SMA female   available cable lengths: up to 3.6m ANT-HF-87-54ES0800 cable length 0.8m 000568 Set ANT-HF-87 54ES with pluggable high-flex 800 mm cable  External HF Antenna   dimensions: 73 × 96 x 10 mm   connector type: SMA female/ SMA male   case material: ABS, black   available cable lengths: up to 3.6m Set ANT-HF-87-54ES cable length 0.8m 000871
 Revision: 03 HF-CAN-M User Manual  Page 27 of 30 Component Description Order Codes ANTD-HF-140-220E  External HF Antenna   dimensions: 226 × 156 x 20 mm   connector type: SMA female   case material: PP   available cable lengths: up to 3.6m ANTD-HF-140-220E cable length 2.2m 000803 ANT-HF-BOS-25ES300  External HF Antenna   dimensions: 32 × 130 x 12 mm   connector type: SMA female   case material: PP wite   available cable lengths: up to 3.6m ANT-HF-BOS-25ES300 cable length 0.3m 00036-BOS300 ANT-HF-BOS-33ES300  External HF Antenna   dimensions: 40 × 138 x 19.7 mm   connector type: SMA female   case material: PP wite   available cable lengths: up to 3.6m ANT-HF-BOS-33ES300 cable length 0.3m 000883 HF-Detector-C V1.0  HF Detector   dimensions: 85 × 33 x 1 mm   available with transparent card holder HF-Detector-C V1.0  000867 * For custom configuration requests please contact us at: ortner.sales@roth-rau.com
 Revision: 03 HF-CAN-M User Manual  Page 28 of 30 13  Appendix 13.1  Europe CE-Conformity
 Revision: 03 HF-CAN-M User Manual  Page 29 of 30 13.2  Glossary ASCII American Standard Code of Information Inter-exchange CAN Controller Area Network RF Radio Frequency RFID Radio Frequency IDentification LF / HF Low / High Frequency HDX Half DupleX ISP In-Circuit Programmer FSK Frequency Shift Keying MPT / SPT Multi / Single Page Transponder RO / RW Read Only / Read and Write SAMPT Selective Addressable Multi Page Transponder ABS Acrylonitrile Butadiene Styrene (plastic material) POM Polyoxymethylen (plastic material) SMPS Switched Mode Power Supply MES Manufacturing Execution System SEMI Semiconductor Equipment and Materials International SECS SEMI  Equipment Communication Standard MTBF Mean Time Between Failures MCBF Mean Cycles Between Failures TIRIS Texas Instruments Registration and Identification System (RFID Standard)  13.3  Related documents   UMA_CAN2Web-Advanced_Rev12_Eng  The documents apply in their respective current version.
 Revision: 03 HF-CAN-M User Manual  Page 30 of 30 © Roth & Rau - Ortner GmbH Manfred-von-Ardenne-Ring 7 01099 Dresden / Germany Phone:  +49 351 888 61 0 Fax:  +49 351 888 61 20 ortner.info@roth-rau.com www.rr-ortner.com

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