K Best Technology 5117R E1 Spread Spectrum Radio User Manual 2

K-Best Technology Inc. E1 Spread Spectrum Radio 2

Contents

User Manual 2

                                                                                        Configuration E1 Spread Spectrum Radios 7-1 7 Configuration 7.1  Configure via Telnet   The given example uses Microsoft Windows XP. For other OS, please assess accordingly.   STEP 1: Click Start Æ Run.   Figure 7-1 Configuration Process of telnet (1)   STEP2: In the Run window enter command: telnet xxx.xxx.xxx.xxx.  9  Default IP is 192.168.168.101.
                                                                                        Configuration E1 Spread Spectrum Radios 7-2 Figure 7-2 Configuration Process of telnet (2)  STEP3: Click OK to continue.   Figure 7-3 Configuration Process of telnet (3)    STEP4: Enter username    9  Default username: root.   Figure 7-4 Enter Username   STEP5: Enter password    9  Default password: root.
                                                                                        Configuration E1 Spread Spectrum Radios 7-3  Figure 7-5 Enter Password Then you could access textmenu to configure or setup detail parameters.  9  We strongly recommend that after you setup all the parameters, you should change your password for security reason.  7.2  Configure via HyperTerminal    The given example uses Microsoft Windows XP. For other OS, please assess accordingly.   STEP 1: Click Start Æ Accessories Æ Communications Æ HyperTerminal.
                                                                                        Configuration E1 Spread Spectrum Radios 7-4 Figure 7-6 Configuration Process of HyperTerminal (1)   STEP2: Fill in the connection name in the column. Then press “OK” to continue.  Figure 7-7 Configuration Process of HyperTerminal (2)   STEP3: Choose the item of “connect using” to be TCP/IP(Winsock)”.  Figure 7-8 Configuration Process of HyperTerminal (3)   STEP4: Fill in the IP address of the ETH port. The port number left to be default value of 23. Then press “OK”.
                                                                                        Configuration E1 Spread Spectrum Radios 7-5 Figure 7-9 Configuration Process of HyperTerminal (4)   STEP5: You will enter the login windows of HyperTerminal.    Figure 7-10 Configuration Process of HyperTerminal (5)   STEP6: Then enter username and password. You will enter the textmenu configuration.  9  We suggest you use the telnet to enter the textmenu. Because telnet could be operated in various operation systems.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-1 8 Textmenu Details After you login successfully, you will access the following windows of textmenu.    Figure 8-1 Main Menu of Textmenu  Note: Problems that might have occurred in using textmenu: 1. You might be incapable of deleting the words or selection you entered by backspace key. You could delete the words or selection by delete key or login via other telnet tools to implement your operation. 2. When you get event record, if you have no action for a long while, the information would be printed gradually in the windows instead of output to be a file. You should operate this command in the short period of time to avoid this situation.   3. If you login in the older version operation system such as Windows 95,98, the page would not display correctly. This is because that telnet tools version of operation system are older to automatically adjust screen manifest. We recommend using other telnet tools other than one in the operation system.  8.1 Network In this page, you could setup all the network parameters such as IP address, Peer IP address, IP routing, SNMP setting etc.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-2  Figure 8-2 Network 9  After you made any configuration of change in the item, you should restart to make the setting or change into effective.  8.1.1  NMS1 Serial Interface  Figure 8-3 NMS1 Serial Interface In this subpage, you could configure information of NMS1 interface. NMS1 Data Rate: Data rate of NMS1 setting. There are 5 optional speeds: 9600, 19200, 38400, 57600, 115200. Default value is 19200.  9  We recommend that you should set the value to 115200.  NMS1 Usage: There are 3 optional usages: Master Null Modem, Slave Null Modem, Connect with Computer. When NMS1 port establishes PPP connection with other equipments, you should choose value “Master Null Modem” in one end of the connection and “Slave Null Modem” in the other end. The NMS1 IP of equipment
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-3 which chooses to be “Slave Null Modem” is assigned by the Master equipment. Therefore, you don’t have to setup NMS1 IP of slave modem. When NMS1 port is to connect with computer, please choose “Connect with Computer”. NMS1 Local IP Address: IP address of NMS1 port in local equipment. NMS1 Peer IP Address: IP address of NMS1 port in remote equipment when PPP connection is established. NMS1 Interface Activation: Enable or disable of NMS1 port. When you have to establish PPP connection via NMS1 port, you should set the value to “Enable”.  8.1.2  NMS2 Serial Interface  Figure 8-4 NMS2 Serial Interface In this subpage, you could configure information of NMS2 interface. NMS2 Data Rate: Data rate of NMS2 setting. There are 5 optional speeds: 9600, 19200, 38400, 57600, 115200. Default value is 19200.  9  We recommend that you should set the value to 115200.  NMS2 Usage: There are 4 optional usages: Master Null Modem, Slave Null Modem, Connect with Computer, and External Modem. When NMS1 port establishes PPP connection with other equipments, you should choose value “Master Null Modem” in one end of the connection and “Slave Null Modem” in the other end. The NMS2 IP of equipment which chooses to be “Slave Null Modem” is assigned by the Master equipment. Therefore, you don’t have to setup NMS2 IP of slave modem. When NMS2 port is to connect with computer, please choose “Connect with Computer”. When you have to connect modem to external modem such as dial-up modem, please choose “External Modem”. NMS2 Local IP Address: IP address of NMS2 port in local equipment. NMS2 Peer IP Address: IP address of NMS2 port in remote equipment when PPP connection is established.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-4 NMS2 Interface Activation: Enable or disable of NMS2 port. When you have to establish PPP connection via NMS2 port, you should set the value to “Enable”.  8.1.3  NMS2 Dial Setting  Figure 8-5 NMS2 Dial Setting In this subpage, you could configure dialing information of NMS2 interface. Modem Mode: There are two options: “Accept Incoming Call” or “Dial Out at Once”. “Accept Incoming Call” could connect with computer or other equipment via PPP. If you want to make connection, PPP parameters should be setup. “Dial Out at Once” could make you make outgoing calls. If it loses connection, it will redial. Telephone Number of Outgoing Calls: Set the outgoing telephone number. It should be used in modem mode(item 2) of “Dial Out at Once”. Username: Username for dial out service. Modem Authentication Protocol: Authentication protocol setting of the modem. There are three options: “PAP”, “CHAP”, “N/A”. The default value is “N/A”. PAP Password: When PAP is chose for dial out service, this password is activated.  9  PAP: Password Authentication Protocol  CHAP Password: When CHAP is chose for dial out service, this password is activated.  9 CHAP(Challenge-Handshake Authentication Protocol):PPP server protocol for establishing connection. The protocol applies for three-parties handshake and is more secure than PAP.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-5 8.1.4  Link Serial Interface  Figure 8-6 Link Serial Interface In this subpage, you could configure information of Link interface. Link Data Rate: Data rate of Link setting. There are 2 optional speeds: 9600, 19200. Default value is 19200.  9  We recommend that you should set the value to 19200.  Link Usage: There are 2 optional usages: Master Null Modem, Slave Null Modem. When Link port establishes RF connection with other equipments, you should choose value “Master Null Modem” in one end of the connection and “Slave Null Modem” in the other end. The Link IP of equipment which chooses to be “Slave Null Modem” is assigned by the Master equipment. Therefore, you don’t have to setup Link IP of slave modem.   Link Local IP Address: IP address of Link port in local equipment. Link Peer IP Address: IP address of Link port in remote equipment when RF connection is established. Link Interface Activation: Enable or disable of Link port. When you have to establish RF connection via Link port, you should set the value to “Enable”.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-6 8.1.5  Ethernet IP Address Setting  Figure 8-7 Ethernet IP Address Setting In this subpage, you could configure IP address and subnet mask of ETH port. Ethernet IP Address: IP address of ETH LAN(please refer to section 4.1.1) port. Ethernet Subnet Mask: Subnet mask of ETH LAN port.  9  This item allows you to access and manage the system via Ethernet after correctly setting.   8.1.6 Interface Status  Figure 8-8 Interface Status This subpage will display the current interfaces condition. Active Interface: This item shows interface status. You could immediately “Down” the PPP connection already in place, including the “Up” and PPP link which has been “Down”. You could select one interface and activate or deactivate the interface by choosing “Up” or “Down”.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-7 Active IP: This item displays the current IP address and subnet mask. After PPP is connected, the corresponding IP addresses will be shown in this window.  8.1.7 IP Forwarding  Figure 8-9 IP Forwarding In this subpage, you could setup IP forwarding configurations. IP Forwarding: Whether IP packet is forwarding. When selected “Forwarding” and connection is established with other equipments, the IP packet would forward to other equipments. all the IP packet will be forwarding. Default setting will be “Forwarding”. IP Default TTL: Meaning how many times of “Forwarding” did an IP packet experience before loss. Default value is 64.  8.1.8 IP Routing  Figure 8-10 IP Routing The subpage shows the IP Routing status in active, the default route will be in the form of Ethernet, when the
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-8 interface formed PPP connection, a point-to-point PPP route will be formed automatically, and other routes will be formed after settings. Textmenu supports up to 15 static routing setting rules.  Figure 8-11 Active IP Routing Active IP Routing: This item shows the current active IP routing status.  9  Destination will be the routes’ targeted address, subnet mask will be the subnet mask of targeted address, interface will be the path of which routing takes, Gateway will be routing’s next hop address, and metric will be the statistics of routing in order for it to reach the destined address.  IP Routing Setting: This item allows you to add, delete, and save the IP Routing configurations. Default Gateway: This item allows you to set the values of default gateway interface and address.  8.1.9 SNMP Setting  Figure 8-12 SNMP Setting This subpage allows you to set the SNMP related configurations. There are three items.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-9 Trap: This item allow you to set the Trap function of SNMP.  Figure 8-13 Trap Trap/Generate authentication-failure traps: This item can be set as “YES” or “NO”. When set as “YES”, if there’s an intrusion by unauthorized user, an illegal “Trap” will occur. The default setting is “YES”. Trap/Trap Alarm Setting: This item can select “Critical”, “All”, or “None”. After selection, when an alarm is issued under the denoted setting, a trap will be cast upon the destination address. The default setting is “All”. Trap/Destination: As the Trap destination address. The system could support up to 10 trap destinations.   Trap/Community: As the Trap community string setting. SNMP ReadOnly Community: This item allows you to change community of “GET” command.    9  The default value is “Public”.  SNMP ReadWrite Community: This item allows you to change community of “SET” command.    9  The default value is “Private”.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-10 8.2 Terminal  Figure 8-14 Terminal This page shows terminal statistics and settings display window.  8.2.1 ODU  Figure 8-15 ODU In this subpage, you could set the configuration or check the status of ODU. ODU Setting Status: This item displays the current ODU setting status.  9  When not connecting to ODU, each ODU’s status is “Unknown”. At this moment any setting amendment is not allowed, only after connecting with ODU, the above statistics could then be amended.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-11 RF Channel: This item allows you to set RF channel settings. Tx Frequency: The display of transmitting frequency. Rx Frequency: The display of receiving frequency. SSPA: This item allows you to set the Solid State Power Amplifier.       Actual Tx Power Level: This item shows the actual Tx power level. Tx Max Level: This item shows maximum Tx power level.   Tx Min Level: This item shows minimum Tx power level. Set Tx Power Level: This item allows you to set Tx output power level. ODU Temperature: This item shows ODU’s actual temperature condition. ODU Temperature Alarm High Threshold: This item shows ODU’s upper temperature limit setting. ODU Temperature Alarm Low Threshold: This item shows ODU’s lower temperature limit setting.  9  The temperature threshold of ODU fixes to -30~80℃.   8.2.2 IDU  Figure 8-16 IDU In this subpage, you could set the configuration or check the status of IDU. IDU Type: This item displays the system capacity and interface type. EOW No: This item shows Engineering OrderWire number. The range is between 1~255. Code Format: This items show the setting of code format in E1 interface. There are two optionals:HDB3, and AMI. The default value is “HDB3”. AUX1: This item shows the protocol of AUX1. It has selections of “RS232” and “RS422”. The default value is “RS232”. AUX2: This item shows the connection type of AUX2. It has selections of “Asynchronous channel” and “Synchronous channel”. The default value is “Asynchronous channel”.   Panel Password: The password setting of LCD panel. The default value is “000000”.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-12 Input Voltage: This item shows the input power voltage. IDU Temperature: This item shows IDU’s actual temperature condition. IDU Temperature Alarm High Threshold: This item shows IDU’s upper temperature limit setting. IDU Temperature Alarm Low Threshold: This item shows IDU’s lower temperature limit setting.  9  The temperature threshold of IDU fixes to -5~55℃。  After you make any configuration, you should select <s> to save into memory. If the configuration failed, the error will display on window. The status of window will not fresh immediately. You should quit and reenter the windows for fresh information. 8.2.3 Link  Figure 8-17 Link In this subpage, you could set the configuration or check the status of Link. Terminal Name: This item allows you to set the name of terminal. It will be shown in the upper right side of textmenu. The length is up to 15 characters which allow only letters, digits, space, line, underline, spot and the first character should be letter.   Link ID: This item allows you to set the number of Link ID. BER Alarm Threshold: This item allows you to set the threshold of BER(Bit Error Rate) alarm. There are four options: “-3”, “-4”, ”-5”, and ”-6” which mean 10-3, 10-4, 10-5, and 10-6. RSL Alarm Threshold: This item allows you to set the threshold of RSL(Receive Signal Level) alarm. The optional range is from “-50” dBm to “-80” dBm. BER: This item shows current BER.   RSL: This item shows current RSL.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-13 8.2.4 User I/O  Figure 8-18 User I/O This subpage allows you to set the configurations of User I/O interfaces.  9  Besides the standard E1 interface, there are the User I/O ports. This allows the users to fully control the controlling room from the local end. For example: If there is no manual control over the remote end, it is possible to have all the date of temperature, alarm, power supply etc. from the central controlling computer. The central controlling computer controls most of the functions which makes intelligent management possible. This device has 8 ports for input and 4 relay output ports.    8 input ports: Setting can be Not in Use status or Alarm on Low status. 4 relay output ports: Setting can be Not in Use status, or Always Open status, or Always Closed status, or Closed on Input Alarm status, or Closed on Alarm status. For either of these, you may select either of Rx or Tx.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-14 8.2.5 Cross Connect  Figure 8-19 Cross Connect This subpage allows you to set E1 cross-over connection settings.  9  With the need of adjusting the controlling room channel, the local and remote end E1 Interface have certain asymmetric variation. The system administrator need not have to manually switch the lines. The following diagram shows the 4E1 equipment cross connection between local end, IDU A, and remote end, IDU B.   Figure 8-20 Cross Connection Diagram
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-15 Figure A: Normal connection mode. Figure B: Local and remote port1 & port2 in cross connection mode and port3 & port4 in normal connection mode. Figure C: Local port1 connected to remote port1 & port2. Local and remote port3 & port4 are in normal connection mode. Figure D: Local and remote port in cross connection mode between ports 1&4, 2&2, 3&1 and 4&3.  8.2.6  Alarm Mask Setting  Figure 8-21 Alarm Mask Setting This subpage allows you to set the configurations to whether or not mask some of the alarms.  9  When the IDU goes into a critical state, the alarm will start beeping. However, in some cases like if the administrator considers the Link ID unimportant, s/he may tick masked and turns off all the alarm functions.  Link ID Alarm Masked: The alarm that local and peer remote equipments don’t have the same Link ID.  BER Alarm Masked: The alarm that BER has been over the threshold. ODU Tx_POW Alarm Masked: The alarm that ODU output power has been over the threshold. Tributary n LOS Alarm Masked: The alarm that IDU cannot find the tributary signal.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-16 8.2.7 LAN  Figure 8-22 LAN This subpage allows you to set the configurations of LAN. (This subpage displays with only E1+LAN product) LAN Module: Activate E1 interface number which should be used for Ethernet transmission. Following items is for option:Disable/1E1/2E1/3E1/4E1. When it is disabled, LAN function is closed and link LED light is off. If it set to be 1E1/2E1/3E1/4E1, system will transfer E1 to Ethernet transmission.  9  If you choose 1E1, system would transfer last E1 to Ethernet transmission. If 2E1, system would transfer last two E1 to Ethernet transmission and so on.    LAN Auto Negotiation: Activate/close Ethernet auto-negotiation function. LAN Duplex: The configuration of Ethernet interface duplex. LAN Speed: The configuration of Ethernet interface speed. LAN Buffer: The configuration of Ethernet interface buffer. Active E1: Display actual E1 interface number which has been transferred to Ethernet transmission.  9  If the configured interface number is different, the smaller number would be set to transmit.    Remote LAN Module: Display remote LAN interface status.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-17 8.2.8 Status  Figure 8-23 Status This page shows current status of alarm record, tributary, user I/O and retrieves event record. There are 5 subpages below:  8.2.9 Alarm Status   Figure 8-24 Alarm Status This subpage shows the status of all the alarm items.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-18 8.2.10  Tributary Input Status  Figure 8-25 Tributary Input Status This subpage shows the tributary input signal status.  8.2.11  User I/O Status  Figure 8-26 User I/O Status This subpage shows the User I/O interfaces status.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-19 8.2.12 Get Event Record  Figure 8-27 Get Event Record Alarm record could record up to 1000 items which save in IDU memory. It is compatible with G.826 protocol and record for functionality of system. The major parameter of error lists below: (1)Error Second(ES):The second with one or more errors.   (2)Severe Error Second(SES): The second which error occupied more than 30% of the second.   (3)Background Block Error(BBE):The second which deducts total seconds from error of SES.   (4)Unavailable Second(UAS): Continuous 10 SES is the start of UAS which 10 SES have been defined to be part ot UAS.   The method is as follows:   STEP1: Proceed to HyperTerminal under windows, and from HyperTerminal can further reach login windows. Then login by the account you wish.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-20 Figure 8-28 Get Event Record(1)   STEP2: Proceed with the login windows as above, then activate Get Event Record item.  Figure 8-29 Get Event Record(2)   STEP3: Right click the mouse and it will show the menu. Choose the “Receive File…”.  Figure 8-30 Get Event Record(3)   STEP4: Fill in the received file path and choose the receiving protocol to be “Xmodem”.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-21  Figure 8-31 Get Event Record(4)   STEP5: Fill in the receive filename and press “OK”. The procedure will be finished.  Figure 8-32 Get Event Record(5)  9  The received file would be in the format of txt file.  8.2.13 Test  Figure 8-33 Test This subpage displays all the loopback test items. Equipment Test Status: This item shows current equipment status. If the status is “Test”, you could disable all
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-22 test operations via implementing item “Close All Test”. 8.2.14 PRBS  Figure 8-34 PRBS PRBS: This item enables you to configure PRBS test operations.  9  Under normal working condition, other than the normal BER test, the PRBS function can be used as well to test the individual link accumulated BER and stability of the system. While detecting, it is required to start the PRBS function. This function setting is done through the textmenu or the LCD display button.  PRBS/Sending PRBS in Trib: This item allows you to set the tributary that you wish to send PRBS. PRBS/Insert an error bit into PRBS: Once you have set the tributary of PRBS, you could select this item to insert an error. PRBS/Receiving PRBS in Trib: This item allows you to set the tributary that you wish to receive PRBS. PRBS/RESET PRBS Counts and Time: This item allows you to reset the time and counts that receive PRBS. PRBS/PRBS Error Receiving Count: This item shows the count number of receiving PRBS errors. PRBS/PRBS Receiving Accumulator Time: This item shows the time of PRBS Receiving Accumulator.   Note: PRBS test explanation: Please refer to C.3 of chapter 5.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-23  Figure 8-35 Loopback Loopback: This item enables you to configure loopback tests such as RF, IF, Local, Remote loopback tests.  9  IF and RF loopback only could be activated on panel and here shows the status of these two loopback tests.  Close All Test: Disable all the running tests.   8.2.15 Unit Identification  Figure 8-36 Unit Identification This subpage will display hardware and software version or serial number of system components.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-24 8.3 Change Password  Figure 8-37 Change Password In this page, you could modify password of account which you have login.  8.4  Set System Date and Time  Figure 8-38 Set System Date and time Configure the system date and time.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-25 8.5 Update Standby Configuration  Figure 8-39 Update Standby Configuration This item is to write configuration into system flash. If this action is not implemented, you will lose you configuration after you restart system. This item is only for network setting.  8.6 Restart  Figure 8-40 Restart In this page, you could restart the system. During restart process, E1 and data communication operation will not be influenced. Any change or setup of items in the network pages should be restart to take configuration into effect.  9  In the process of restarting, E1 and data transmission would not be affected.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-26 8.7 Load Default Configuration  Figure 8-41 Load Default Configuration This page allows only superuser to access. In this page, there are two options: Load Default Network Setting: This item would load network portion of default setting. When new firmware first executes, you need to implement this item.  9  All the configurations including IP addresses and IP routes will disappear except that ETH IP address will return to default value of 192.168.168.1.  Load Default Terminal Setting: This item would load terminal portion of default setting.  8.8 Firmware Download  Figure 8-42 Firmware Download This page allows only superuser to access.In this page, you could implement download of firmware.
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-27 FTP Server Name: The IP of FTP server. Download Filename(*FULL* Name): The name which has to be downloaded. FTP Username: Set the name of FTP server account. FTP Password: Set the password of FTP server account. Download: After you setup all necessary items above, select this item to download.  9  When you in the process of download, please DO NOT close the windows of download page and turn off or restart the modem. These actions would result in crash of system. If system crashes, please contact with us.  If finishing download, you need to restart the system to take new software into effective. After you restart, you have to implement “Load Default Configuration/Load Default Network Setting” to load the new software downloaded. Or software will not work properly.   8.9 User Management   Figure 8-43 User Management  This page allows only superuser to access.In this page, you could manage login account. Login account level has been classified into “Super User”, ”User”, and ”Operator”. The accounts which have been classified into “Super User” have the highest priority and could implement all operations in the textmenu. If customer wants to change its account name, be sure to add a new super user account and then delete old account. The accounts which have been classified into “User” have permission to query. The accounts which have been classified into “Operator” have permission to setup or change items except for pages of “User Management”, “Load Default
                                                                                     Textmenu Details E1 Spread Spectrum Radios 8-28 Configuration”, and “Software Download”.  9  If there is no super user account exists, you would incapable of accessing the textmenu.
                                                                    Management Application Structure E1 Spread Spectrum Radios 9-1 9  Management Application Structure IDU is an embedded system with routing function. It provides various managerial interfaces and abundant method for management which is convenient for remote access. This chapter introduces how to deploy network topology. 9.1  Managment via Local Equipment(Normal) The following diagram is most popular in topology. The rest of the diagrams skip ODU and take IDU as the whole system.    9  You should connect computer and ETH interface via cross-over cable.            Figure 9-1 Managment via Local Equipment(Normal) Relative configuration parameters list below: Table 9-1 Example for managerial application(1) Item  Modem 1  Modem 2  Note ETH(10BaseT) IP  192.168.168.1 192.168.100.1 Refer to section 8.1.5 ETH(10BaseT) Mask  255.255.255.0 255.255.255.0 Refer to section 8.1.5 Link Data Rate  19200  19200  Refer to section 8.1.4 Link Usage  Master Modem  Slave Modem  Refer to section 8.1.4 Link Local IP  10.0.0.1 10.0.0.2 Refer to section 8.1.4 Link Peer IP  10.0.0.2 10.0.0.1 Refer to section 8.1.4 Link Interface Activation  Enable  Enable  Refer to section 8.1.4 ETH RF Link ConnectionComputer for monitor Modem 1 Modem 2
                                                                    Management Application Structure E1 Spread Spectrum Radios 9-2 IP Forwarding  Forwarding  Forwarding  Refer to section 8.1.7 IP Route Destination  192.168.100.0    Refer to section 8.1.8 IP Route Subnet Mask  255.255.255.0    Refer to section 8.1.8 IP Route Interface  Link    Refer to section 8.1.8 IP Route Gateway  10.0.0.2    Refer to section 8.1.8 Default Gateway Interface Ethernet  Link  Refer to section 8.1.8 Default Gateway  192.168.168.100 10.0.0.1  Refer to section 8.1.8 Trap/Trap Alarm Setting  All  All  Refer to section 8.1.9 Trap/Destination  192.168.168.100 192.168.168.100 Refer to section 8.1.9 Trap/Community  Private  private  Refer to section 8.1.9 Item  Computer  Note IP  192.168.168.100  The same subnet with modem 1 Subnet Mask  255.255.255.0  Default Gateway  192.168.168.1  Route add 192.168.100.0 mask 255.255.255.0 192.168.168.1    9.2  Managment via Local Equipment(Cascading) The following diagram is cascading mode. Multiple systems should interconnect NMS2-NMS1 with RS-232 cable to communicate all the monitor signals.                NMS2 NMS1ETH RF Link ConnectionComputer for monitor Modem 1Modem 2
                                                                    Management Application Structure E1 Spread Spectrum Radios 9-3 Figure 9-2 Managment via Local Equipment(Cascading) Please refer to example 1 for configuration of Point-to-Point. This example focuses on configuration of cascading.  Table 9-2 Example for managerial application(2) Item  Modem 1  Modem 2  Note ETH(10BaseT) IP  192.168.168.1 192.168.100.1 Refer to section 8.1.5 ETH(10BaseT) Mask  255.255.255.0 255.255.255.0 Refer to section 8.1.5 NMS2 Data Rate  115200  N/A  Refer to section 8.1.2 NMS2 Usage  Master Modem  N/A  Refer to section 8.1.2 NMS2 Local IP  10.0.0.1  N/A  Refer to section 8.1.2 NMS2 Peer IP  10.0.0.2  N/A  Refer to section 8.1.2 NMS2 Interface Activation Enable  N/A  Refer to section 8.1.2 NMS1 Data Rate  N/A  19200  Refer to section 8.1.1 NMS1 Usage  N/A  Slave Modem  Refer to section 8.1.1 NMS1 Local IP  N/A  10.0.0.2  Refer to section 8.1.1 NMS1 Peer IP  N/A  10.0.0.1  Refer to section 8.1.1 NMS1 Interface Activation N/A  Enable  Refer to section 8.1.1 9.3 Remote Management via External Modem The following shows how to remote manage via external modem.             NMS2Computer for monitor Dialup Modem PSTN Dialup Modem Modem 1
                                                                    Management Application Structure E1 Spread Spectrum Radios 9-4 Figure 9-3 Remote Management via External Modem Please refer to example 1 for configuration of Point-to-Point. This example focuses on configuration of external modem. Table 9-3 Example for managerial application(3) Item  Modem 1  Note ETH(10BaseT) IP  192.168.168.1  Refer to section 8.1.5 ETH(10BaseT) Mask  255.255.255.0  Refer to section 8.1.5 NMS2 Data Rate  115200  Refer to section 8.1.2 NMS2 Usage  External Wired Modem  Refer to section 8.1.2 NMS2 Local IP  N/A  Refer to section 8.1.2 NMS2 Peer IP  N/A  Refer to section 8.1.2 NMS2 Interface Activation Enable  Refer to section 8.1.2 Model Mode  Dial Out at Once  Refer to section 8.1.3 Telephone Number for Outgoing Call PSTN Telephone Number  Refer to section 8.1.3 Username  N/A  Refer to section 8.1.3 Modem Authentication Protocol N/A  Refer to section 8.1.3 PAP Password  N/A  Refer to section 8.1.3 CHAP Password  N/A  Refer to section 8.1.3
                                                                                          Appendices E1 Spread Spectrum Radios 10-1 10 Appendices 10.1   Specifications Table 10-1 Transmitter& Receiver Operation Frequency  5725~5850MHz Communication Mode  Frequency Division Duplex, FDD Modulation QPSK  TX Output Power    < 22dBm RX Dynamic Range  -84dBm ~ -15dBm  5.8GHz 2E1 < -89dBm 4E1 < -86dBm 8E1 < -83dBm Sensitivity (10-3 BER) 16E1 < -80dBm 2E1 < -87dBm 4E1 < -84dBm 8E1 < -81dBm Sensitivity (10-6 BER) 16E1 < -77.5dBm 2E1 8 Channel 4E1 4 Channel 8E1 2 Channel Frequency Selection 16E1 1 Channel BER During Normal Propagation  < 10 -10 Receiver Max Input  < -10dBm Receiver Max Input with no BER  < -15dBm Frequency Stability  +10ppm Gain Flatness (anywhere)  RX: + 1 dB TX: + 1dB TX & RX Isolation  60dB TVS  > 40 kilovolts RSSI (BNC)  for Antenna Alignment  Table 10-2 Digital Line Interface Data Rate  2,048 Mbps E1 Connector (ITU-T G.703)  BNC Unbalanced, 75 ohm
                                                                                          Appendices E1 Spread Spectrum Radios 10-2 or RJ-48, 120 ohm Signal BER    LCD Display on IDU  Table 10-3 IDU Structure IDU LCD   Display of IDU, ODU, Remote, Alarm, Test Item Information Alarm  Buzzer, LED Indication, LCD Display FINE IDU Status ALM Alarm Condition TEST Test Condition LED Indication RMT Remote Status  Table 10-4 Temperature and Environment Operating Temperature Range  IDU:-5 to 55  ℃ ODU:-30 to 60  ℃ Humidity IDU:10%~95% Non-condensing ODU:0%~100% Altitude 5,000 meters (maximum)  Table 10-5 Network Management System Operating Method    HyperTerminal/Telnet Interface   10/100BaseT Protocol Telnet, SNMPv1,SNMPv2,MIB  Table 10-6 IF Cable Link Cable  < 100M RG-6 < 200M RG-8 Frequency 70MHz  Stability ±50ppm Power -35dBm~-5dBm IDU INPUT Return Loss  VSWR≦ 1.3 IDU OUTPUT  Frequency 310MHz
                                                                                          Appendices E1 Spread Spectrum Radios 10-3 Stability ±50ppm Power -4dBm±2dBm Return Loss  VSWR≦1.3 Frequency 11.0592MHz  Stability ±50ppm Power 150~180mVpp Monitoring  Signal Return Loss  VSWR  ≦ 1.3  Table 10-7 Power DC Input  -48VDC  (-36~ -72V)   Power Consumption  < 45 watts AC Input (optional)  100-240VAC    50-60Hz Connector  Barrier strip, plug-in type  Table 10-8 Service Channel Frequency 300-3400Hz Impedance  600 ohm balance Telephone Interface RJ-11 Bit Rate  ≦9600 baud Protocol RS-232 Monitoring Data (NMS1) Interface DB-9(Female) Bit Rate  ≦9600 baud Protocol RS-232 Monitoring Data (NMS2) Interface DB-9(Male) Bit Rate  ≦9600 baud Protocol RS-232 Computer Data (AUX1) Interface DB-9(Female) Bit Rate  ≦9600 baud Protocol RS-232 Computer Data (AUX2) Interface DB-25(Female) Type  Photo-coupled  (TTL) Interface DB-26(Female) Number 8 Isolation 3000 VAC(rms) User Input LED Power Dissipation  90 mW
                                                                                          Appendices E1 Spread Spectrum Radios 10-4 Type Relay output Interface DB-26(Female) Number 4 Max. switching voltage  125VAC / 60VDC User Output Max. switching current  1A
                                                                                          Appendices E1 Spread Spectrum Radios 10-5 10.2   LCD  Alarm  Items Table 10-9 LCD Alarm Items Alarm  Grade  Status  Explanation MOD  Critical  Modulation alarm  Modulation malfunctions DEMOD    Critical  Demodulation lock failure  Demodulation signal loss EOW  Major  No service between equipments  Incorrect connection data ODU-POW  Critical  The -48V power supply of IDU malfunctions The cable between IDU & ODU is short Link ID  Major  LINK ID at the remote end is different from the user’s setting   MUX  Critical  Receiving lock failure  Even bridging cannot lock the timingI n-LOS  Warning  IDU cannot detect the input tributary signal  No Traffic input parameters I n- AIS  Warning  Tributary signal input are all 1’s  Traffic input parameters are all 1’s ODU- M/C  Major  IDU cannot monitor ODU  M&C channel between IDU and ODU is down RSL  Major  Receive signal level alarm  Rx connection is not on the best situation BER  Major  Bit error rate alarm  Connection is not on the best situation -5V  Critical  ODU -5V power alarm   SSPA  Major  Solid state power amplifier is off   TX-POW  Major  Tx is out of range  Transmitter is abnormal PLL-TX  Critical  Tx of ODU phase lock LO lose lock     PLL-RX  Critical  Rx of ODU phase lock LO lose lock   PA-I  Critical  The current is out of range  SSPA is abnormal
                                                                                          Appendices E1 Spread Spectrum Radios 10-6 10.3   LCD  Function Table 10-10 LCD Function Status  LCD Display  Function  Description 1  EOW No.: n  Display the service number  Display the local equipment’s service phone number 2  IDU Type: nXE1  Display the activity measure  Display the number of E1 equipments 3 Code: AMI/HDB3  Display or set the model number Display or set the E1 equipments model number 4  AUX1: RS-232/RS-422  Display or set the protocol  Display the selected protocol 5 AUX2: ASY-CH/SYN-CH  Display or set the transmission methodology   Display the transmission method 6  I-Temp: n℃ IDU working temperature  IDU working temperature 7  Buzzer: On/Off  Buzzer switch  Buzzer switch 8  Restart EMU:Y/N  Restart E1 radios system  Set the configuration via LCD and textmenuIDU Info 9  Power: -36~-72V  Display input power  Display input power 1  RF-CH  Display RF channel  Display the present ODU RF channel 2  TxL-SET: n dBm  Display the transmit power  Display the transmit power,  n = 10~22dBm 3  SSPA: On/Off  Set the PA to ON/OFF  Set the PA to ON/OFF ODU Info 4  O-Temp: n℃ ODU working temperature  ODU working temperature 1  Tri-Loc-Loop Tn-L-Lp: En/Dis  Set Local Loopback Perform loopback test in the local end for the convenience of testing the local end equipment’s stability 2  Tri-Rem-Loop Tn-R-Lp: En/Dis  Set Remote Loopback Perform loopback test in the remote end for the convenience of testing the link system stability 3  Tri-TX-PRBS Tn-PRBS: En/Dis  BER test  Use Pseudo Random Code to test the E1 signal transmission 4  Ber-Clear:  Clear all accumulated Ber  Clear all accumulated Ber on starting the Ber test 5  Count-Add:  Display all accumulated BER  Display all currently accumulated BER on starting the Ber test Test Item 6 P-Acc-T:nS  Display all accumulated BER time Display all currently accumulated BER when start loopback test
                                                                                          Appendices E1 Spread Spectrum Radios 10-7 7  IF-Loop: En/Dis  Set IF Loopback   Perform loopback test from IF interface for the convenience of testing the IDU’s stability 8  RF-Loop: En/Dis  Set RF Loopback   Perform loopback test from RF interface for the convenience of testing the IDU’s stability 9  Close-Test: Y/N  Close all test  Y: close    N: cancel 1  Link ID: n  Display the remote link ID  Display the link ID of the remote equipment; n=1~255 2 Far-end OK/Loss  Display the connection status of remote end OK: in connection Loss: remote monitor function lost 3  R-AUX1: RS-232/RS-422  Display remote AUX1 status  Display remote AUX1 status Remote Info 4  R-AUX2: ASY-CH/SYN-CH  Display remote AUX2 status  Display remote AUX2 status 1  ETH IP:  Display ETH port IP address  Set the configuration via textmenu 2  ETH Mask:  Display ETH port subnet mask Set the configuration via textmenu 3  NMS1 IP:  Display NMS1 port IP addressSet the configuration via textmenu, and manifest when PPP connection are established 4  NMS1 Peer IP: Display peer NMS1 port IP address when more than two equipments are connected in the local station Set the configuration via textmenu, and manifest when PPP connection are established 5  NMS2 IP:  Display NMS2 IP address Set the configuration via textmenu, and manifest when PPP connection are established 6  NMS2 Peer IP: Display peer NMS2 port IP address when more than two equipments are connected in the local station Set the configuration via textmenu, and manifest when PPP connection are established IP Info 7 Link IP: Display Link port IP address. Link means RF connection between two stations Set the configuration via textmenu, and manifest when PPP connection are established
                                                                                          Appendices E1 Spread Spectrum Radios 10-8 8  Link Peer IP:  Display peer Link port IP address Set the configuration via textmenu, and manifest when PPP connection are established 1  LAN-Port: Dis/1E1/2E1/3E1/4E1 Activate E1 interface number which should be used for Ethernet transmission. Set the configuration via LCD, textmenu, and SNMP software 2  Actual: None/n E1 Display actual E1 interface number which has been transferred to Ethernet transmission. Set the configuration via LCD, textmenu, and SNMP software 3 Auto-Nego: None/Dis/En  Activate/close Ethernet auto-negotiation function. Set the configuration via LCD, textmenu, and SNMP software 4 Duplex: None/Full/Half  The configuration of Ethernet interface duplex. Set the configuration via LCD, textmenu, and SNMP software 5 Speed: None/10M/100M  The configuration of Ethernet interface speed. Set the configuration via LCD, textmenu, and SNMP software LAN Info 6  Buffer: None/Small/Large The configuration of Ethernet interface buffer. Set the configuration via LCD, textmenu, and SNMP software 1 S-Test: Start/Testing  Activate Self Test function/Self Test status display   2  S-Test Result  Self Test result displays   Self Test Info 3  Close-Test  Close Self Test function   1  Link ID:n  Display and set the link ID  Set the configuration via LCD, textmenu, and SNMP software Link Info 2 MODEM: On/Off  Display remote dialup modem status Display if any remote dialup modem is connected or not
                                                                                          Appendices E1 Spread Spectrum Radios 10-9 10.4   Spread  Spectrum  Plan  Table 10-11 5.8GHz Spread Spectrum List (16E1, Side A) 16E1 TX  RX Channel Left  Middle  Right  Left  Middle  Right 1  5816 5830 5844 5732 5746 5760 (Frequency Unit: MHz / QPSK)  Table 10-12 5.8GHz Spread Spectrum List (16E1, Side B) 16E1 TX  RX Channel Left  Middle  Right  Left  Middle  Right 1  5732 5746 5760 5816 5830 5844 (Frequency Unit: MHz / QPSK)
                                                                                          Appendices E1 Spread Spectrum Radios 10-10 10.5   ODU IF & RF Status 10.5.1 5.8GHz Status        Figure 10-1 Side A IF & RF Status        Figure 10-2 Side B IF & RF Status Tx: 5.814~5.846GHz  ODU Side A: RF UnitRx: 5.730~5762GHz IF 310MHz   IF 70M -48V/ 0.5A Monitor 11.0592MHz ODU Side B: RF UnitTx: 5.730~5.762GHz Rx: 5.814~5.846GHzIF 310MHz   IF 70M -48V/ 0.5A Monitor 11.0592MHz
                                                                                          Appendices E1 Spread Spectrum Radios 10-11 10.6   The Definition of Pins Table 10-13 DB9 female pins of NMS1 DB-9  Description 1  2 Transmitted data (OUTPUT) 3  Received data (INPUT) 4  5 GND 6  7  Request to send (INPUT) 8  9 NC  Table 10-14 DB9 male pins of NMS2 DB-9  Description 1  Received Line Signal Detector (INPUT) 2  Receive data (INPUT) 3  Transmit data (OUTPUT) 4  5 GND 6  DCE Ready (INPUT) 7  8  9 NC  Table 10-15 DB9 female pins of AUX1 (V.28) DB-9  Description 1 NC 2 TXD (OUTPUT) 3 RXD (INPUT) 4  5 GND 6  7  8  9   Table 10-16 DB9 female pins of AUX1 (V.11)
                                                                                          Appendices E1 Spread Spectrum Radios 10-12 DB-9  Description 1 NC 2 TXD- (OUTPUT) 3 RXD+ (INPUT) 4  5 GND 6  7 TXD+ (OUTPUT) 8 RXD- (INPUT) 9   Table 10-17 DB26 pins of USER I/O DB-26  Description 1 Input 3 2 GND 3 Input 4 4 Output 1C 5 Output 1NC 6 Output 1NO 7 Output 3C 8 Output 3NC 9 Output 3NO 10 Input 2 11 Input 5K 12 Input 5A 13 Input 6K 14 Input 6A 15 Input 7K 16 Input 7A 17 Input 8K 18 Input 8A 19 GND 20 Input 1 21 Output 4NO 22 Output 4NC 23 Output 4C 24 Output 2NO 25 Output 2NC 26 Output 2C  Table 10-18 DB25 pins of AUX2 DB-25  Description 1 GND
                                                                                          Appendices E1 Spread Spectrum Radios 10-13 2 TX+ (OUTPUT)transmit data+ 3  RX+ (INPUT)     receive data+ 4  5  6  7 GND 8  9  RC- (OUTPUT)  receive clock- 10  11  12  TC- (OUTPUT)   transmit clock- 13  14  TX- (OUTPUT)   transmit data- 15  TC+ (OUTPUT)   transmit clock 16  RX- (INPUT)   receive data- 17  RC+ (OUTPUT) receive clock+ 18  19  20  21  22  23  24  25   Table 10-19 Balanced E1 Interface(RJ-48) RJ-48  Description Direction1 RX TIP Input 2 RX Ring Input 3 RX Shield  4 TX TIP Output 5 TX Ring Output 6 TX Shield  7   8
                                                                                          Appendices E1 Spread Spectrum Radios 10-14 10.7   Installation  Guide 10.7.1  Parts of ODU assembly          Nut[1]                Split Washer[2]        Flat Washer[3]           Hex Screw[4]  ODU Fastening Assembly                                                            Figure 10-3 Part accessories  Part  Q’TY Nut[1] 4 Split Washer[2]  8 Flat Washer[3]  8 Hex Screw[4]  4 Mounting Bracket[5]  2 U-Bracket[6] 2     Mounting Bracket [5] U-Bracket[6]
                                                                                          Appendices E1 Spread Spectrum Radios 10-15 10.7.2  ODU Installation Diagram       Figure 10-4 ODU Installation Diagram  1 2 3 4 5 6 ODU Mast
                                                                                          Appendices E1 Spread Spectrum Radios 10-16  10.7.3  IDU+ODU Quick Installation For RJ-48/BNC Type   Figure 10-5 IDU & ODU Connection Diagram
                                                                                          Appendices E1 Spread Spectrum Radios 10-17 10.8   RSL and Link Budget The received signal level (RSL) can be estimated using the following formula: RSL (dBm) = Pout – FL1 + G1 + G2 – FL2 – LP Link budget or SOM (dBm) = RSL – Sensitivity of system    where: Pout is the transmitter output power (in dBm) FL1 is the feeder loss of the transmit side (in dBm) G1 is the gain of the transmit antenna (in dB) G2 is the gain of the receive antenna (in dB) FL2 is the feeder loss of the receive side (in dB) LP is the Path loss, defined by: LP (dB) = 96.6 + 20 log10F + 20 log10D where: F = Frequency in GHz (1.5, 2.4 or 5.8) D = Distance of path in km  This link budget is very important for determining any potential problems during installation. We suggest that link budget should be more than 20dB and then the link status would be stable and transmission would be perfect. If you have calculated the expected RSL, you can see if it has been achieved during installation, and troubleshoot if necessary.  Figure 10-6 RSL and Link Budget
                                                                                          Appendices E1 Spread Spectrum Radios 10-18 10.9   Troubleshooting 10.9.1  Can Not Establish a Link If your E1 radios can’t link each other perfectly and display no green light on IDU, please find the following steps for troubleshooting. Step1: Check the physical connection from IDU to antenna of both sides if any connector is loosened or improper connected. Please refer to section 10.7 for further information.  9  We suggest that the cable between IDU and ODU should be the one we attached in our package. 9  As for the signals come from the ODU are high frequency ones, we suggest customers use low-loss high-frequency cable such as LMR-900 to maximize the distance between two sides.  Step2: Check the Rx LED on the ODU or Rx/Tx reading on the IDU. We suggest that if the Rx reading is lower than -60dB, then it has great possibility that you encounter RF problem. You could take following measures in order to verify the situation. Step2.1: There is possibility of wrong antenna angle toward each other. Please adjust your antennas to the correct angle.   Step2.2: There is possibility of air interference. Please switch your RF channel to another available one of both sites.    Step3: Check the configuration. Please find the following configurations are correct or not by using whether LCD panel or telnet utility. Item  Location of LCD  Location of Textmenu  Configurations RF Channel  ODU Info/RF-CH(Section 5.2.2) Terminal/ODU(Section 8.2.1)  This setting should be the same as remote site. Power of Tx  ODU Info/TxL-SET(Section 5.2.2) Terminal/ODU(Section 8.2.1)  This setting should be set to be maximum value such as 22. SSPA ODU Info/SSPA(Section 5.2.2) Terminal/ODU(Section 8.2.1)  This setting should be set to be ON. Link ID  Link Info/Link ID(Section 5.2.8) Terminal/Link(Section 8.2.3)  This setting should be the same as remote site.  Step4: Please conduct loopback tests to verify if the system is broken or not by following order. Please refer to section 5.2.3 and section 8.2.13 for detail operation. If any of the following items fails, then contact us to start RMA procedure.
                                                                                          Appendices E1 Spread Spectrum Radios 10-19  Step4.1: Perform IF loopback to check if IDU works well or not. If IF loopback is error-free, then IDU must be ok.  Step4.2: Perform RF loopback to check if ODU works well or not. IF RF loopback is error-free, then ODU must be ok.  Step4.3: Perform the same loopback on the other sites to check if the status of the other site.    Step5: If you have spare parts for system or antennas, try to replace equipment one by one to verify the problem. If any of the equipments fails, then contact us to start RMA procedure.  Step6: Shorten the distance between two sites to about 500 meters or connect antenna port to each other with physical cable and about 50 attenuation loss. This is to verify the system status in short distance. If the system fails with this topology, then the antenna or RF cable must be defective.  Step7: Recalculate link budget by the method of section 10.8. If the link budget is lower than standard, then please reduce the system loss or increase the gain of antenna.  10.9.2  Establish a Link but Poor Performance If E1 radios display green light on the IDU but with lots of error occurred, please find the following steps for troubleshooting. Step1: Check the Rx LED on the ODU or Rx/Tx reading on the IDU. We suggest that if the Rx reading is lower than -60dB, then it has great possibility that you encounter RF problem. You could take following measures in order to verify the situation. Step1.1: There is possibility of wrong antenna angel toward each other. Please adjust your antennas to the correct angle.   Step1.2: There is possibility of air interference. Please switch your RF channel to another available one of both sites. Step1.3: There is possibility of poor link budget. Please reduce the system loss or increase the gain of antenna. Step2: Check if some loopback tests have been performed then.   Step3: Please conduct loopback tests to verify if the system is broken or not by following order. Please refer to section 5.2.3 and section 8.2.13 for detail operation. If any of the following items fails, then contact us to start RMA procedure.    Step3.1: Perform IF loopback to check if IDU works well or not. If IF loopback is error-free, then IDU must be ok.  Step3.2: Perform RF loopback to check if ODU works well or not. IF RF loopback is error-free, then ODU must be ok.  Step3.3: Perform the same loopback on the other sites to check if the status of the other site.
                                                                                          Appendices E1 Spread Spectrum Radios 10-20 10.9.3  Pre-RMA and RMA Procedure Notification Please see the following steps for pre-RMA and RMA procedure. Step1: Contact with your sales person and ask for help by email or telephone.  9  Our technical support personnel will try our best to help you with the problems.  Step2: If the problem can’t solve by email or telephone, then inform your sales person with following information. Then sales person would give you a return RMA number and address. (1)  The model number of the products. (2)  The S/N of the system such as IDU, ODU or any other equipment procured from us. (3)  The name of contact sales. (4)  The procured date. (5)  The detail problem you have encountered and what measures you have took to solve the situation. Step3: Pack the product and the accessories properly and attached manifest RMA outside the carton. Then send the package back to the return address.   Step4: Our sales person would update latest RMA schedule to you.

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