Medtronic 8880T2 8880T2 User Manual

Medtronic, Inc. 8880T2

User Manual

 Form MEDN-0500 version 3.0  NEUROMODULATION CONFIDENTIAL  DOCUMENT/RECORD This document/record is electronically controlled, printed copies are considered uncontrolled. Identifier Version  Author           Title:                                 Pages: (including this page)  APPROVALS Signed By Responsibility Date/Time (GMT)                                                                                                                                 NDHF1205-121337 10.0 Karyn Van Erem8880CW 8880T2 Technical Manual for Agency TestingKaryn Van Erem Technical Communications Approver 9/27/2012 3:55:45 PM63
Medtronic Neuromodulation ClinicianProgrammer8880CWand Model 8880T2 Telemetry HeadTechnical Manual! USA   Rx only 2013Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Label symbolsExplanation of symbols on products and packaging. Refer to the appropriate product to see symbolsthat apply.Consult instructions for useXXX °FXX °C-XX °F-XX °C Temperature limitationConformité Européenne (European Conformity). This symbol means that the device fully complieswith AIMD Directive 90/385/EEC (NB 0123) and R&TTE Directive 1999/5/EC.ManufacturerEC REPAuthorized representative in the European communityFor USA audiences onlyNon-ionizing electromagnetic radiationIEC 60601-1/EN60601-1, Type BF EquipmentMedical – General Medical Equipment as to electrical shock, fire and mechanical hazards only inaccordance with ANSI/AAMI ES 60601-1 and CAN/CSA C22.2 No. 60601-1.Do not dispose of this product in the unsorted municipal waste stream. Dispose of this productaccording to local regulations. See http://recycling.medtronic.com for instructions on proper disposalof this product.MRMagnetic Resonance (MR) UnsafeChinese Standard (SJ/T11364-2006) Logo: Electronic Information Products Pollution ControlSymbol. (The date in this logo means the environmental protection use period of the product.)Package contents:Serial numberREF Product number or Catalog numberPIN No. PIN numberLOTLot number3Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Medtronic® is a trademark of Medtronic, Inc., registered in the U.S. and other countries.Bluetooth® is a registered trademark of Bluetooth SIG, Inc.PostScript® (PS) is a trademark of Adobe Systems, Inc., registered in the U.S. and other countries.PCL® (Printer Command Language) is a registered trademark of Hewlett-Packard Company.This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions: (1) this device may not cause interference, and (2) this device must accept anyinterference, including interference that may cause undesired operation of the device. FCC InformationThe following communications regulation information applies to the Model 8880CW ClinicianProgrammer and the Model 8880T2 Telemetry Head.FCC ID: LF58880CW and LF58880T2These devices comply with part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) These devices may not cause harmful interference, and (2) these devices must acceptany interference received, including interference that may cause undesired operation.IMPORTANT: Changes or modifications to these products not authorized by Medtronic, Inc.,could void the FCC Certification and negate your authority to operate these products.FCC Class BNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:—Reorient or relocate the receiving antenna.—Increase the separation between the equipment and receiver.—Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.—Consult the dealer or an experienced radio/TV technician for help.FCC 15.407(e)According to FCC 15.407(e), the device is intended to operate in the frequency band of 5.15 GHz to5.25 GHz under all conditions of normal operation. Normal operation of this device is restricted to indooruse only to reduce any potential for harmful interference to co-channel MSS operations.FCC RF Radiation Exposure1. This device must not be co-located or operating in conjunction with any other antenna or transmitter.2. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment.FCC 95.1215This transmitter is authorized by rule under the Medical Device Radiocommunication Service (in part 95of the FCC Rules) and must not cause harmful interference to stations operating in the 400.150 -460.000 MHz band in the Meteorological Aids (ie, transmitters and receivers used to communicateweather data), the Meteorological Satellite, or the Earth Exploration Satellite Services and must accept4Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
interference that may be caused by such stations, including interference that may cause undesiredoperation. This transmitter shall be used only in accordance with the FCC Rules governing the MedicalDevice Radiocommunication Service. Analog and digital voice communications are prohibited. Althoughthis transmitter has been approved by the Federal Communications Commission, there is no guaranteethat it will not receive interference or that any particular transmission from this transmitter will be freefrom interference.FCC 95.1217This device may not interfere with stations operating in the 400.150 - 406.000 MHz band in theMeteorological Aids, Meteorological Satellite, and Earth Exploration Satellite Services and must acceptany interference received, including interference that may cause undesired operations.5Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
6Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Table of contentsDevice description  9Package contents  9Device specifications  9Electrical and operating characteristics  9Storage and operating characteristics  11Declaration of Conformity  12Instructions for use  12Component identification  12Programmer component identification  12Telemetry head component identification  14Docking station component identification  16Setting up the programmer and docking station  17Inserting the rechargeable battery  18Connecting the power supply and cord  19Connecting to the USB port  20Using the docking station  20Using the telemetry head  23Connecting to and disconnecting from the programmer  23Turning the telemetry head on or off  25Telemetry head LED indicators  25Initiating telemetry  26Positioning the telemetry head in a sterile field  27Programmer function overview  28Turning the programmer on  28Data entry using the programmer touchscreen  29Configure initial user settings  33Overview of programmer desktop  35Turning the programmer off  36Putting the programmer into Standby  36Programmer Control Panel  37Messages  38Control Menu  38Utilities  40Managing the programmer system  40Patient Data Center  45Patient Record Security  46Patient List  46Session List  47Reports  49Moving patient records from one programmer to another  508880CW 2013-03  English 7Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Removing patient records from the programmer without exporting  51Maintenance  51Installing or removing the programmer battery  52Charging the programmer battery  54Changing the batteries in the telemetry head  55Calibrating the touchscreen  57Cleaning  57Troubleshooting  57Clinician programmer error messages  57Network connection troubleshooting  58Printer connection troubleshooting  59Resetting the Patient data security password  59Safety and technical checks  608 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Device descriptionThe Medtronic Neuromodulation Model 8880CW Clinician Programmer is a portable device used toprogram Medtronic Neuromodulation devices. The programmer is equipped with a color touchscreen,Bluetooth® wireless technology, wireless local area network (WLAN) connection, universal serial bus(USB) port, rechargeable battery, and docking capability. Network connectivity is provided so thatreports can be printed, saved, or sent via email. Refer to the System Components sheet provided withthe programmer for a list of the available system components.The Medtronic Neuromodulation Model 8880CW Clinician Programmer is intended for use withMedtronic Neuromodulation therapies and devices. The Model 8880T2 Telemetry Head is intended foruse in conjunction with the Model 8880CW Clinician Programmer for communication with MedtronicNeuromodulation implantable therapy devices. Refer to specific therapy and device guides for completeinformation.Package contentsThe programmer package contains:▪One programmer with software▪Three stylus pens▪One rechargeable battery▪One power supply and cord▪Product literatureNote: Some system components, including the telemetry head, are packaged separately from theprogrammer.Device specificationsElectrical and operating characteristics Table 1. Electrical and operating characteristics for the programmer and system componentsDescription SpecificationModel 8880CW Clinician ProgrammerPower source Internally powered by a rechargeable lithium ion batteryand also powered by mains electricity through a powersupplyOperating type ContinuousLength 255 mm (10 in) 8880CW 2013-03  English 9Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 1. Electrical and operating characteristics for the programmer and system components (continued)Description SpecificationWidth 43 mm (1.7 in)Height 255 mm (10 in)Weight (maximum) 1.5 kg (3.3 lbs)Screen XGA TFT LCDLED backlit1024 x 768 pixels32 bit colorSize: 264 mm (10.4 in)Database encryption method AES128Wireless communication types Bluetooth module integrated circuit # SMWBTM-203BWLAN module supports 802.11 a/b/g/nConnections USB portDocking connectionModel 8880T2 Telemetry HeadPower source Internally powered by 2 AAA alkaline batteries(nonrechargeable, LR03)Operating type ContinuousLength 61 mm (2.4 in)Width 25 mm (1 in)Height 155 mm (6.1 in)Weight 255.14 g (0.56 lb)Communication types/connections Bluetooth module integrated circuit # STA2500DProprietary connectorModel 885010 USB System Connector CableLength 1.83 m (6 ft)Rechargeable batteryType Lithium-ion3760 mAH 11.1 VdcChemical class 9UN classification number UN3480Watt-hour rating 42Charging time 2.5 hoursRun time (maximum) 3.5 to 4.5 hours (Depends on user settings and number ofcycles.)Length 112 mm (4.4 in)Width 14 mm (0.55 in)Height 113 mm (4.4 in)Weight 300 g (0.66 lb)Power supplyInput 100-240 VAC, 47-63 Hz, 1.62-0.72 A 10 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 1. Electrical and operating characteristics for the programmer and system components (continued)Description SpecificationOutput 15 V DC, 4.2 A maximumLength 3 m (approximately 10 ft)Docking stationPower source Mains electricity through a power supplyOperating type ContinuousLength 264 mm (10.4 in)Width 49 mm (1.9 in)Height (with leg pushed in) 282 mm (11.1 in)Height (cradle only) 241 mm (9.5 in)Weight 460 g (1 lb)Connections Ethernet port (if present) supports 10 megabit per second(Mbps) and 100 Mbps operationsVGA output connector (optional)USB portVideo Electronics Standards Association (VESA)/wall orarm mount of cradle75 mm (2.95 in) x 75 mm (2.95 in)Battery chargerPower source Mains electricity through a power supplyOperating type ContinuousInput voltage 15 VCharging method Constant current and voltageCharging current 2.3 ALength 157 mm (6.2 in)Width 55 mm (2.1 in)Height 35 mm (1.4 in)Weight 285 g (0.63 lb) Storage and operating characteristics Table 2. Storage and operating characteristics for the programmer and telemetry headStorage temperature Operating temperatureProgrammer –20 ºC (–4 °F) to 60 ºC (140 °F) 0 ºC (32 °F) to 40 ºC (104 °F)Telemetry head –40 °C (–40 °F) to 70 °C (158 °F) 10 ºC (50 °F) to 40 ºC (104 °F) 8880CW 2013-03  English 11Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Declaration of ConformityMedtronic declares that the Medtronic Neuromodulation Model 8880CW Clinician Programmer,software, and Model 8880T2 Telemetry Head are in conformity with the essential requirements ofDirective 1999/5/EC on Radio and Telecommunications Terminal Equipment and Directive 90/385/EECon Active Implantable Medical Devices.For additional information, contact the appropriate Medtronic representative listed on the inside backcover of this manual.Instructions for useComponent identificationProgrammer component identificationThe front of the programmer is equipped with a color touchscreen display and light-emitting diode (LED)indicators (Figure 1 on page 13). See Table 3 on page 12 for a description of the programmer LEDindicators.The Power button is on the left side of the programmer.The bottom of the programmer is equipped with a power jack, USB port, and docking connector(Figure 2 on page 14).Note: The USB port on the programmer should only be used to connect a USB flash drive, the USBsystem connector cable, or a USB printer cable.The back of the programmer is equipped with a slot for the stylus, camera with light, slot for therechargeable battery, Battery Release button, and speaker (Figure 3 on page 14). Serial numberinformation is also displayed on the back of the programmer. Table 3. Programmer LED indicatorsLED indicator Behavior DescriptionBluetooth capabilitySolid blue The capability of the programmer to use Bluetooth wireless technology isenabled. For more information see "Managing the programmer system"on page 40.Off The capability of the programmer to use Bluetooth wireless technology isdisabled. For more information see "Managing the programmer system"on page 40.Radio-frequency identification (RFID)Feature is reserved for future use. 12 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 3. Programmer LED indicators (continued)LED indicator Behavior DescriptionWireless local area network (WLAN) capabilitySolid blue The capability of the programmer to connect to a wireless network isenabled. For more information see "Managing the programmer system"on page 40.Off The capability of the programmer to connect to a wireless network isdisabled. For more information see "Managing the programmer system"on page 40.Power/Battery statusSolid green Mains electricity through the power supply is being used, the battery hassufficient charge, or the battery has been fully charged.Solid red The battery is low.Solid orange The battery is charging.Flashing orange The programmer is in standby mode.Off The programmer is off. Power buttonTouchscreenLED indicatorsFigure 1. Programmer (front).8880CW 2013-03  English 13Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Docking connectorPower jack USB portFigure 2. Programmer (bottom).Stylus slotStylus(Connected)BatteryPower buttonCamera with lightRFID (Reserved for future use)Battery releasebuttonSpeakerFigure 3. Programmer (back).Telemetry head component identificationThe telemetry head is handheld and battery-operated. Communication between the telemetry head andthe programmer can occur wirelessly using Bluetooth technology or wired using the Model 885010 USBSystem Connector Cable.The front of the telemetry head is equipped with power and communication status LED indicators, aCommunicate button, battery compartment, and accessory connector. See Table 5 on page 25 for a14 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
description of the telemetry head LED indicators. The right side of the telemetry head is equipped with aPower button. The left side of the telemetry head is equipped with a proprietary connector for the USBSystem Connector Cable. See Figure 4.The back side of the telemetry head displays the device label, which shows where the internal antennais located (Figure 5 on page 16). The back of the telemetry head is also equipped with an accessoryconnector, which can be used to attach the telemetry head to the docking station for storage. See"Using the docking station" on page 20 for more information.Battery compartmentPower buttonLED indicatorsProprietary connectorCommunicate buttonAccessory connectorFigure 4. Telemetry head (front and right sides).8880CW 2013-03  English 15Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Accessory connectorInternal antennaFigure 5. Telemetry head (back).Docking station component identificationThe docking station allows the programmer to be docked for charging while providing additionalconnections.The front of the docking station is equipped with a power status LED indicator and cradle for theprogrammer that contains docking pins (Figure 6). A solid green LED indicates power is present.The back of the docking station may be equipped with an Ethernet port with LED indicators, USB port,video graphics array (VGA) output connector, and power jack (Figure 7 on page 17).Note: The USB port on the docking station should only be used to connect a USB flash drive, the USBsystem connector cable, or a USB printer cable.The back leg of the docking station is equipped with an accessory connector, which can be used toattach the telemetry head for storage. See "Using the docking station" on page 20 for moreinformation.16 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Power indicatorDocking pinsCradleFigure 6. Docking station (front).USB port VGA output connection (optional)Ethernet port (optional) Power jackFigure 7. Docking station (back).Setting up the programmer and docking station#Caution: If the programmer system components were transported or stored above or below thespecified operating temperature range, allow the items to stabilize at room temperature until theyreturn to operating temperature. Using the programmer system components within operatingtemperature range ensures device functionality.8880CW 2013-03  English 17Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
wWarning: Do not simultaneously touch the patient and any metal conductive surfaces (eg, batterycontacts) of the programmer system components while the power supply is plugged into mains wallpower. There is a potential danger of electric shock, which may result in damage to the device andinjury to the patient and/or user.wWarning: To prevent harm to the patient, any person connecting a peripheral device (eg, printer) tothe programmer or docking station is responsible for ensuring that:▪the peripheral device is certified according to the IEC 60950 (for data processing equipment) orthe IEC 60601 (for medical equipment) (eg, keep IEC 60950 certified peripheral devices at least2 meters from the patient; this satisfies the requirement of IEC 60601-1).▪an isolation transformer (ie, component included in the power supply that comes with theperipheral device) is used to power the peripheral device if the device will be used in the vicinityof a patient.1▪the system formed by connecting the peripheral device to the programmer or docking stationmeets the requirement of IEC 60601-1 3rd edition clause 16, safety requirement for medicalelectrical systems.If there is doubt about the IEC certification of peripheral devices, consult the peripheral devicemanufacturer.The following equipment may be used in the vicinity of the patient (ie, 2 meters):▪Clinician programmer▪Telemetry head▪USB system connector cable▪Rechargeable battery▪Power supply and cord▪Docking station▪Printer USB cable2The following equipment may not be used in the vicinity of the patient:▪Battery chargerInserting the rechargeable batteryThe first time the programmer is used, the battery should be installed and mains electricity through thepower supply should be connected for at least 4 hours to charge the battery. For instructions oninserting the battery, see "Installing or removing the programmer battery" on page 52.1 An isolation transformer is a transformer that is used to transfer electrical power from an electrical outlet to a device while isolating the powered devicefrom the power source. 2 An isolation transformer must be used to power the printer. 18 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Connecting the power supply and cordThe power supply and cord supplied by Medtronic are compatible with the clinician programmer,docking station, and battery charger. Only use the power supply and cord according to the instructionsprovided in this manual.wWarning: Use only the power supply and cord supplied by Medtronic. Do not use a portablemultiple-socket outlet or extension cord with the system. There is a potential danger of electric shockor excessive heat if the wrong power supply, a portable multiple-socket outlet, or an extension cordis used, which may result in damage to the device and injury to the user.To connect and use the power supply and cord:1. Connect the socket end of the mains power cord to the 3-pin plug of the power supply (Figure 8).2. Insert the DC end of the power supply cord into the power jack of the desired product.3. Connect the mains power cord plug to an electrical outlet. The power indicator on the power supplywill turn solid green.Power supplyDC endPower cordFigure 8. Connecting the power supply and cord.Notes:▪The mains power cord plug may differ based on region.▪When the power supply is connected to a mains electrical outlet, power is on. To turn power off,disconnect the power supply from the mains electrical outlet.The electrical outlet should be located near the products. Position the power cord so that it will not bestepped on and objects will not be placed on it. Always unplug the power cord when not in use.wWarning: Do not pull directly on the power cord. There is a potential risk of burn, fire, and electricshock, which may result in damage to the device and injury to the user. To safely remove the powercord from an electrical outlet, grasp the plug and pull straight out from the electrical outlet.8880CW 2013-03  English 19Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Connecting to the USB portTo connect a printer USB cable to the programmer:1. Correctly orient the printer USB cable plug in relation to the USB port on the programmer.2. Insert the plug into the port.Note: Compatible printer drivers are PCL3, PCL3e, PCL4, PCL5C (color), PCL5e, PS2, PS2 (color),PS3. Consult your printer manufacturer to determine the correct page description language, eg, PS(PostScript®) or PCL® (Printer Command Language).To connect a USB flash drive to the programmer:1. Correctly orient the USB flash drive in relation to the USB port on the programmer.2. Insert the USB flash drive into the port.Using the docking stationPlace the docking station on a reliable surface before using. The docking station leg can be adjusted toa desired angle.Notes:▪The cradle and legs of the docking station can be separated to allow the cradle to be VESA-mounted.▪Mains electricity through the power supply must be connected to the docking station in order to useconnected equipment.▪The USB port on the docking station should only be used to connect a USB flash drive, the USBsystem connector cable, or a printer USB cable.For instructions on using the docking station, see Table 4. Table 4. Using the docking stationProcedure: Do this:To dock the programmer (Figure 9): 1. With the screen of the programmer facing outwards,place the bottom of the programmer into the cradle ofthe docking station so that the docking connectorand docking pins align.2. Press the programmer into the back of the dockingstation until the docking station tab snaps over theprogrammer to hold it in place.To undock the programmer (Figure 9): 1. Lift the tab of the docking station until it releases theprogrammer.2. Lift the programmer from the docking station.To connect the USB system connector cable to thedocking station:1. Make sure the docking station is powered.2. See "Connecting to and disconnecting from theprogrammer" on page 23.To connect a USB flash drive to the docking station: 1. Make sure the docking station is powered.2. Correctly orient the USB flash drive in relation to theUSB port on the docking station.3. Insert the USB flash drive into the port. 20 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 4. Using the docking station (continued)Procedure: Do this:To connect a printer USB cable to the docking station(Figure 10):Note: Compatible printer drivers are PCL3, PCL3e,PCL4, PCL5C (color), PCL5e, PS2, PS2 (color), PS3.Consult your printer manufacturer to determine thecorrect page description language, eg, PS (PostScript) orPCL (Printer Command Language).1. Make sure the docking station is powered.2. Correctly orient the printer USB cable plug in relationto the USB port on the docking station.3. Insert the plug into the port.To connect an Ethernet cable to the docking station(Figure 10):Note: An Ethernet port may not be available on alldocking stations.1. Make sure the docking station is powered.2. Correctly orient the Ethernet cable plug in relation tothe Ethernet port of the docking station.3. Insert the plug into the port until it snaps into place. Aflashing green LED in the Ethernet socket indicates a10 Mbps connection, while a flashing yellow LEDindicates a 100 Mbps connection.Note: The connection speed is dependent on theexternal network hardware and wiring and is not userconfigurable. The programmer will negotiate the fastestconnection available when connected to the EthernetnetworkTo connect a VGA cable from an external monitor to thedocking station, in order to display the programmerimage on an external monitor (Figure 10):Note: A VGA output connection may not be available onall docking stations.1. Make sure the docking station is powered.2. Correctly orient the VGA cable plug in relation to theVGA output connection of the docking station. Thepins of the VGA cable plug should align with theholes of the VGA output connection.3. Firmly insert the plug into the connection.4. Secure the screws of the plug to the connection.Note: VGA output settings and resolution are not userconfigurable.To store the telemetry head on the docking station, whenthe telemetry head is not in use (Figure 11):1. Remove the plug from the accessory connector onthe back of the telemetry head.2. Orient the telemetry head at a 90° angle to the backleg of the docking station.3. Place the accessory connector on the back of thetelemetry head over the accessory connector on theback leg of the docking station.4. Rotate the telemetry head downward 90° until it locksinto place. 8880CW 2013-03  English 21Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Docking stationProgrammerFigure 9. Docking and undocking the programmer.Ethernet cable Printer USB cablePower cordFigure 10. Docking station with cables attached.22 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Figure 11. Storing the telemetry head on the back of the docking station.Using the telemetry headConnecting to and disconnecting from the programmerThe first time any telemetry head is used with a programmer, the telemetry head must be connectedusing the Model 885010 USB System Connector Cable. Subsequent uses of the telemetry head withthat programmer can utilize Bluetooth wireless technology.Note: A telemetry head that is connected to the programmer using the USB system connector cable willtake priority over other telemetry heads.To connect the USB system connector cable:1. Position the programmer and telemetry head within 1.83 m (6 ft) of each other.2. Correctly orient the proprietary end of the cable in relation to the proprietary connector on thetelemetry head and insert the proprietary plug into the connector (Figure 12).3. Correctly orient the USB end of the cable in relation to the USB port on the programmer (or dockingstation if the programmer is docked) and insert the USB plug into the port (Figure 13 and Figure 14).When the telemetry head is connected to the programmer via USB system connector cable, abutton showing a telemetry head with USB will appear towards the top right of the programmerscreen (Table 7 on page 37).8880CW 2013-03  English 23Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Proprietary plugFigure 12. Connecting the USB system connector cable to the telemetry head.Figure 13. Connecting the USB system connector cable to the programmer.24 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
USB system connector cableFigure 14. Connecting the USB system connector cable to the docking station.To disconnect the USB system connector cable and switch to Bluetooth wireless technology:1. Unplug the USB system connector cable from the programmer and the telemetry head.The programmer will search for the telemetry head and may take up to 12 seconds to detect andconnect to the telemetry head using Bluetooth wireless technology.2. Make sure the telemetry head is turned on and within range of the programmer (within 3 meters;less than 10 feet).When the telemetry head is connected to the programmer via Bluetooth, a button showing atelemetry head with Bluetooth will appear towards the top right of the programmer screen (Table 7on page 37).Turning the telemetry head on or offTo turn the telemetry head on, slide the Power button, then release.To turn the telemetry head off, slide the Power button, hold for 2 seconds, then release.Telemetry head LED indicatorsThe following table describes the LED indicators on the front of the telemetry head. Table 5. Telemetry head LED indicatorsLED indicator Behavior DescriptionWarningFlashing amber for 5 seconds Communicate button has been pressed but has notbeen enabled by the programmer.Note: Two descending tones sound from thetelemetry head. 8880CW 2013-03  English 25Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 5. Telemetry head LED indicators (continued)LED indicator Behavior DescriptionProgrammer statusSolid green for 3 seconds Telemetry head has been turned on.Solid green Telemetry head is connected to the programmer.Flashing amber Telemetry head is not connected to the programmer.Implantable device statusSolid green for 3 seconds Telemetry head has been turned on.Flashing green Telemetry head is successfully communicating withan implantable device.Note: When the telemetry head has completedcommunication with an implantable device, a tonerepeats twice and the LED indicator turns off.Flashing amber Telemetry head is attempting to communicate withan implantable device, but is unable to detect theimplantable device.Note: A single tone sounds from the telemetry head.Off Telemetry head is not attempting to communicatewith an implantable device.Battery statusFlashing green for 10 seconds Telemetry head has been turned on.Battery level is acceptable and all telemetry headfunctions are enabled.Flashing amber Telemetry head has been turned on.Batteries should be replaced soon.Flashing red Telemetry head has been turned on.Batteries should be replaced immediately.Communicate button is disabled.Communicate buttonSolid green for 3 seconds Telemetry head has been turned on.Flashing green Communicate button has been enabled by theprogrammer.Off Communicate button has not been enabled by theprogrammer. Initiating telemetryIf the Communicate button has been enabled by the programmer, when the Communicate button ispressed the telemetry head sends a request to the programmer to initiate a telemetry session with theimplantable device. For more information on enabling the Communicate button and on initiatingtelemetry with an implantable device, refer to the appropriate programmer guide for the device andtherapy.#Caution: Do not attempt telemetry near equipment that may generate electromagnetic interference(EMI). EMI can interfere with programmer telemetry. If EMI disrupts programming, move theprogrammer away from the likely source of EMI. Examples of sources of EMI are magneticresonance imaging (MRI), lithotripsy, computer monitors, cellular telephones, motorized26 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
wheelchairs, x-ray equipment, and other monitoring equipment. Interrupting telemetry can result inincorrect or incomplete programming.Positioning the telemetry head in a sterile fieldwWarning: To use the nonsterile programmer system components in a sterile field, place a sterilebarrier between the patient and system components to prevent infection. Do not sterilize anycomponents of the programmer system. Sterilization may damage the components.Figure 15 and Figure 16 demonstrate proper positioning of the telemetry head in a sterile field.Sterile barrierFigure 15. Telemetry head within a sterile field connected to a programmer, patient supine.8880CW 2013-03  English 27Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Sterile barrierFigure 16. Telemetry head using Bluetooth wireless technology within sterile field, patient supine.Programmer function overviewNote: Figures showing the programmer screen are representative. What is displayed on the actualprogrammer screen may differ slightly.Turning the programmer onTo turn the programmer on, press and release the Power button on the side of the programmer(Figure 17).When the programmer is turned on, white text will appear on the programmer screen prior to a welcomescreen being displayed. The programmer desktop will load within 60 seconds.Note: The first time the programmer is used, the battery should be installed and mains electricitythrough the power supply should be connected for at least 4 hours to charge the battery. See "Installingor removing the programmer battery" on page 52 and "Connecting the power supply and cord" onpage 19 for instructions.#Caution: Check the power status of the programmer before starting a programming session. Loss ofpower during a programming session will reinitialize the programmer and can lead to a loss of dataand/or inability to program.28 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Figure 17. Turning the programmer on.Data entry using the programmer touchscreenThe touchscreen is used to navigate, display status, and enter data. The stylus pen that is packagedwith the programmer or a finger can be used to make contact with the touchscreen. Only touch 1 pointon the touchscreen at a time. Do not use sharp objects (eg, pencils, pens, paper clips) on thetouchscreen. The stylus pen can be locked in place on the back of the programmer when not in use(Figure 3 on page 14).When entering data, most values are accepted through the following controls:▪Drop-down list—A list of values appears when the arrow on the right side of a drop-down list ispressed. Enter data by pressing a value.8880CW 2013-03  English 29Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Figure 18. Drop-down list example.▪Radio button—Press the radio button next to the desired value.Figure 19. Radio button example.▪Checkbox—Press the checkbox to make a selection.Figure 20. Checkbox example, not selected.▪Arrow buttons—Press the up or down arrow to change the value.Figure 21. Arrow buttons example.▪Input box or button—A keyboard or keypad appears when the input box or button is pressed.Figure 22. Input box example.▪Keyboard—The unshifted keyboard appears when the stylus contacts an input button or box thatrequires alphanumeric input. To enter data, a text cursor will appear, then press individualcharacters.–Shift Arrow ( )—Changes the keyboard from lowercase to uppercase and makes othercharacters available.–Lock—Locks the keyboard in uppercase or lowercase mode.30 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Figure 23. Unshifted keyboard.Figure 24. Shifted keyboard.Figure 25. Locked keyboard.Figure 26. Shifted and locked keyboard.▪Numeric keypad—The keypad appears when the stylus touches an input button or box thatrequires numeric input. To enter data, press the input field, a text cursor will appear, then pressindividual characters.8880CW 2013-03  English 31Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Note: Depending on the Number format setting, either a period or comma will appear on thenumeric keypad to be used as a decimal separator. A colon will appear on the numeric keypad whenthe time of day needs to be entered.Figure 27. Numeric keypad.▪Date entry—A field that requires a date entry is indicated by a Calendar button or a calendardisplay.To set the Date:1. If needed, press the Calendar button to open the date entry control to select the date (Figure 28).Figure 28. Calendar button.2. Press the month and year that is displayed between the left and right arrows at the top of thecalendar display to change the year or month (Figure 29).Note: When pressed, the left arrow will move the calendar back a month and the right arrow willmove the calendar forward a month.Figure 29. Calendar display example.3. Press the year that is displayed between the left and right arrows at the top of the calendar tochange the decade (Figure 30).32 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Note: When pressed, the left arrow will move the calendar back a year and the right arrow will movethe calendar forward a year.Figure 30. Month display example.4. Press the left and right arrows to change the decade (Figure 31).Figure 31. Year display example.5. Press the year (Figure 31).6. Press the month (Figure 30).7. Press the day of the month (Figure 29).Configure initial user settingsThe first time the programmer is turned on, user settings for Language, Number format, Date andtime, and Patient data security need to be configured and Contact information for the programmerneeds to be entered before the programmer desktop and therapy applications can be accessed.The user settings and Contact information can be accessed again later, see "Managing theprogrammer system" on page 40.Note: If the programmer is turned off before all user settings screens are completed, no user settingswill be retained. The next time the programmer is turned on, user settings will be displayed again andwill need to be configured.8880CW 2013-03  English 33Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 6. Configuring initial user settingsProcedure: Do this:LanguageTo change a Language setting: Press the radio button next to the desired language.To move to the next screen: Press the Next button.Number formatTo change the Number format for date, time, andnumeric values:Press the radio button next to the desired formats.To move to the next screen: Press the Next button.Date and timeTo set the Date: Follow the instructions in "Data entry using theprogrammer touchscreen" on page 29.To set the Time: 1. Press the up or down arrow next to the hour.2. Press the up or down arrow next to the minute.3. If needed, press the up or down arrow next AM orPM.To move to the next screen: Press the Next button.Patient data securityTo enable Patient data security:Note: If Patient data security is enabled, a passwordmust be entered the first time patient data are requestedafter the programmer is turned on. If Patient datasecurity is enabled, only patient data from the currentprogramming session can be accessed without thepassword.Press the Yes, enable Patient Data Security radiobutton.To enter a Password and to Confirm Password: 1. Press the Password input box and use the keyboardto select characters.2. Press the Confirm Password input box and use thekeyboard to select characters that match thePassword.Notes:• There are no rules for setting a password, such asminimum number of characters or use of numbers.• The Next button will be disabled if either passwordinput box is empty.• If the Password and Confirm Password do notmatch, a message will appear after the Next button ispressed.To move to the next screen: Press the Next button.Contact informationTo enter Contact information: Press the input boxes and use the keyboard.Note: Clinic, Address, and Contact are required data.The Next button will be disabled until data is entered.To move to the next screen: Press the Next button.Review settings After the Contact information screen, a summary of theselected user settings will display. Review the settings.To return to the user settings screens: Press the Previous button. 34 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 6. Configuring initial user settings (continued)Procedure: Do this:If the user settings have been reviewed and areacceptable:Press the Next button.Programmer restartTo connect the telemetry head to the programmer: Follow the instructions in "Connecting to anddisconnecting from the programmer" on page 23.Note: The programmer will need to restart to apply theuser settings. When the programmer starts, it will attemptto connect to a telemetry head. The first time that anytelemetry head is used with a programmer, the telemetryhead must be connected using the Model 885010 USBSystem Connector Cable. Subsequent uses of thetelemetry head with that programmer can utilizeBluetooth wireless technology.To have the programmer restart: Press the OK button. Overview of programmer desktopNote: When the programmer is turned on, white text will appear on the programmer screen prior to awelcome screen being displayed. The programmer desktop will load within 60 seconds.The programmer desktop is visible on the programmer screen when a programming session or DemoMode is not running. A programming session must be terminated to return to the programmer desktop.From the programmer desktop (Figure 32):▪a programming session with a device can be started.▪Demo Mode can be started.▪the programmer can be turned off or put into Standby.▪the Control Panel and Messages are available.8880CW 2013-03  English 35Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Figure 32. Programmer desktop upon start up.For information about starting a programming session with a device and starting Demo Mode, refer tothe appropriate programmer guide.The Control Panel and Messages are always visible at the top of the programmer screen, includingduring a programming session and Demo Mode. See "Programmer Control Panel" on page 37.Turning the programmer offTo turn the programmer off:1. Exit any running application.2. Press the   button located on the desktop (Figure 32).3. Press the Power Off button in the Shutdown window.Note: The programmer will turn off if the Power button on the side of the programmer is pressed andheld down for 8 seconds. This is not the recommended way of turning off the programmer.Putting the programmer into StandbyTo put the programmer into Standby in between programming sessions:1. Exit any running application.2. Press the   button located on the desktop (Figure 32).3. Press the Standby button in the Shutdown window.36 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Note: The programmer continues to consume a small amount of power while in Standby.To resume from Standby, press the Power button on the side of the programmer (Figure 1 onpage 13).Note: It may take up to 15 seconds for the programmer to resume from Standby.Programmer Control PanelNote: Figures showing the programmer screen are representative. What is displayed on the actualprogrammer screen may differ slightly.The Control Panel is a series of buttons that are always available at the top right of the programmerscreen (Figure 32 on page 36). The Control Panel allows monitoring and management of the overallprogrammer system, including the telemetry head, network connectivity, and printer connection.Note: Only the Control Menu and Message buttons are available while an application is loading. Table 7. Control Panel buttonsButton Status DescriptionDoes not display status. Press the button to access the Patient DataCenter.See "Patient Data Center" on page 45.Does not display status. Press the button to expand the Control Menu("Control Menu" on page 38).Displays the current programmer time. Press the button to open the Date and Timewindow.Printer is idle. Press the button to open the Printer Settingswindow.Printer is active.There is a printer error.Programmer is connected to a network viaEthernet cable.Press the button to open the Network window.Wireless network is not available.Wireless network is available.Programmer is connected to a wireless network. 8880CW 2013-03  English 37Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 7. Control Panel buttons (continued)Button Status DescriptionTelemetry head is not connected. Press the button to open the Telemetry Headwindow.Telemetry head is connected via USB systemconnector cable (button also displays the batterystatus of the telemetry head).Telemetry head is connected via Bluetooth(button also displays the battery status of thetelemetry head).Programmer is using the power supply and thebattery is charged (green) or the battery ischarging (orange).Press the button to open the Power window.Programmer is using battery power and thebattery is charged (green).Programmer is using battery power and thebattery is low (orange).Programmer is using battery power and thebattery is critically low (red).Does not display status. Press the button to expand the Messagewindow.See "Messages" for more information. MessagesThe Message window will automatically expand to present low priority alerts, such as status on printingand programmer power (Figure 33).Press the left or right arrow buttons to change messages. To close the Message window, press the X orMessage button.Figure 33. Expanded Message window.Control MenuThe Control Menu displays status and allows management of the following:▪Date and Time38 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
▪Volume (access through Control Menu only)▪Brightness (access through Control Menu only)▪Power (status only)▪Telemetry head (status only)▪Printers▪Network▪Preferences (access through Control Menu only)▪Information (access through Control Menu only)▪Utilities (access through Control Menu only)▪Print screen (access through Control Menu only)Figure 34. Expanded Control Menu.More buttons will open windows for the corresponding panel items when pressed.To close the Control Menu, press any area on the programmer screen outside the Control Menu.8880CW 2013-03  English 39Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
UtilitiesPress the Utilities button in the Control Menu to open the Utilities window (Figure 35).The Utilities window provides access to miscellaneous functions on the programmer.Figure 35. Utilities window.Managing the programmer system Table 8. Managing the programmer systemProcedure: Do this:Date and TimeTo change the date or time: Open the Date and Time window.Note: The programmer time cannot be changed while ina programming session.To set the Date: Follow the instructions in "Data entry using theprogrammer touchscreen" on page 29.To set the Time: 1. Press the up or down arrow next to the hour.2. Press the up or down arrow next to the minute.3. If needed, press the up or down arrow next to AM orPM.VolumeTo adjust the Volume of the programmer: Press and drag the circle on the slider (Figure 34 onpage 39).Note: When the circle is released, the volume willimmediately set and a beep will sound that is reflective ofthe volume setting. 40 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 8. Managing the programmer system (continued)Procedure: Do this:BrightnessTo adjust the Brightness of the touchscreen:Note: The brightness setting will be reset once theprogrammer is turned off and on again.Press and drag the circle on the slider (Figure 34 onpage 39).Telemetry HeadTo view telemetry head information such as serialnumber and software version:Open the Telemetry Head window.PrintersTo view a list of pending print jobs: Open the Printer Settings window.To cancel a print job: 1. Open the Printer Settings window.2. Press the desired print job row.3. Press the Cancel Job button.To set a printer as the default: 1. Open the Printer Settings window.2. Select the desired printer from the drop-down list.3. Press the Set as Default button.To print a test page on a printer:Note: The test page should contain a list of everylanguage available on the programmer and all charactersfrom the keyboard and numeric keypad.1. Open the Printer Settings window.2. Select the connected printer from the drop-down list.3. Press the Print Test Page button.Print ScreenTo print the programmer screen: 1. Open the Control Menu.2. Press the Print Screen button.Note: To print the Control Menu, press the IncludeMenu checkbox before pressing the Print Screenbutton.3. Select the connected printer from the Printer drop-down list.4. Select the desired number of Copies from the drop-down list.5. Select the desired Color option by pressing the radiobutton.6. Select the desired Paper size from the drop-downlist.7. Press the Print button.Note: Programmer screens are printed to landscapeorientation.NetworkWireless NetworkTo disable the capability of the programmer to connect toa wireless network:1. Open the Network window.2. Press the Wireless tab.3. Press the Disable wireless radio radio button.To enable the capability of the programmer to connect toa wireless network:1. Open the Network window.2. Press the Wireless tab.3. Press the Enable wireless radio radio button.To connect to a wireless network that has been detectedby the programmer:1. Open the Network window.2. Press the Wireless tab.3. Press the network row in the list.4. Press the Connect button. 8880CW 2013-03  English 41Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 8. Managing the programmer system (continued)Procedure: Do this:To edit the details of a wireless network: 1. Open the Network window.2. Press the Wireless tab.3. Press the network row in the list.4. Press the Edit button.To delete a wireless network from the programmer: 1. Open the Network window.2. Press the Wireless tab.3. Press the network row in the list.4. Press the Delete button.To connect to a wireless network manually: 1. Open the Network window.2. Press the Wireless tab.3. Press the Connect Manually button.Network Settings (For Ethernet, if an Ethernet port is available on the docking station.)To enter IP settings manually: 1. Open the Network window.2. Press the Network Settings tab.3. Press the Use the following IP settings radiobutton.4. Press the IP address input box and use the keypadto enter data.5. Press the Subnet Mask input box and use thekeypad to enter data.6. Press the Default gateway input box and use thekeypad to enter data.7. Press the Save button.To enter DNS server addresses manually: 1. Open the Network window.2. Press the Network Settings tab.3. Press the Use the following DNS serveraddresses radio button.4. Press the Preferred DNS Server input box and usethe keypad to enter data.5. Press the Secondary DNS Server input box and usethe keypad to enter data.6. Press the Save button.BluetoothTo enable Bluetooth:Note: If Bluetooth is enabled, the programmer cancommunicate wirelessly with the telemetry head or otherapproved devices.1. Open the Network window.2. Press the Bluetooth tab.3. Press the Enable Bluetooth Adapter radio button.4. Restart the programmer.To disable Bluetooth:Note: If Bluetooth is disabled, the programmer andtelemetry head will need to be connected using the USBsystem connector cable in order to communicate. Theprogrammer will not be able to communicate with otherapproved devices that only use Bluetooth.1. Open the Network window.2. Press the Bluetooth tab.3. Press the Disable Bluetooth Adapter radio button. 42 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 8. Managing the programmer system (continued)Procedure: Do this:EmailTo set up email:Notes:• Email settings must be set up in order to send reportsvia email.• Only outgoing email is supported.• Consult your network documentation or IT departmentto determine the correct settings for your location.1. Open the Network window.2. Press the Email tab.3. Press the Outgoing server input box and enter datausing the keyboard.4. Press the Port input box and enter data using thekeypad.5. Press the User name input box and enter data usingthe keyboard.6. Press the Password input box and enter data usingthe keyboard.7. Press the Default return email address input boxand enter data using the keyboard.8. If desired, press the Enable SSL checkbox.9. Press the Save button.LocationsTo add a network location path:Note: Network locations must be set up in order to savereports to a network location.1. Open the Network window.2. Press the Locations tab.3. Press the Location input box and enter a validnetwork path using the keyboard.4. Press the Add button.To remove a network location from the list of ExistingLocations:1. Open the Network window.2. Press the Locations tab.3. Press the location row.4. Press the Delete button.PreferencesTo change a Language setting: 1. Open the Preferences window.2. Press the Language tab.3. Press the radio button next to the desired language.4. Restart the programmer.To change the amount of time that the programmer mustbe inactive before the screen saver will activate:1. Open the Preferences window.2. Press the Time out tab.3. Select from the drop-down list.To enable Patient Data Security:Note: If Patient data security is enabled, a passwordmust be entered the first time patient data are requestedafter the programmer is turned on. If Patient datasecurity is enabled, only patient data from the currentprogramming session can be accessed without thepassword.1. Open the Preferences window.2. Press the Patient Data Security tab.3. Press the Enable Patient Data button.4. Press the Password input box and use the keyboardto select characters.5. Press the Confirm Password input box and use thekeyboard to select characters that match thePassword.6. Press the OK button.Notes:• There are no rules for setting a password, such asminimum number of characters or use of numbers.• If the Password and Confirm Password do notmatch, a message will appear after the Next button ispressed. 8880CW 2013-03  English 43Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 8. Managing the programmer system (continued)Procedure: Do this:To change the Patient Data Security password: 1. Open the Preferences window.2. Press the Patient Data Security tab.3. Press the Change Password button.4. Press the Old Password input box and use thekeyboard to enter the old password.5. Press the New password input box and use thekeyboard to select characters.6. Press the Confirm New Password input box anduse the keyboard to select characters that match thenew password.7. Press the OK button.If the Patient Data Security password is unknown: See "Resetting the Patient data security password" onpage 59.To disable Patient Data Security: 1. Open the Preferences window.2. Press the Patient Data Security tab.3. Press the Disable Patient Data button.4. Press the input box and use the keyboard to enterthe password.5. Press the OK button.To change the format for date, time, and numeric values: 1. Open the Preferences window.2. Press the Format options tab.3. Press the radio button next to the desired formats.4. Restart the programmer.InformationTo view programmer information such as serial number,software version, installed applications and contactinformation:Open the Information window.To change contact information for the programmer: 1. Open the Information window.2. Press the desired input box(es) and use thekeyboard to enter data.3. Press the OK button.Remove USB DriveTo safely remove an active USB flash drive from theprogrammer:1. Press the Control Menu button.2. Press the Utilities button.3. Press the Remove USB Drive button.4. Firmly grasp the USB flash drive and pull it straightout of the USB port.Calibrate DisplayFor instructions on calibrating the touchscreen see "Calibrating the touchscreen" on page 57.Software UpdateMedtronic will make software updates available. Refer to the instructions provided with the software updates toupdate the software on the programmer.Update Telemetry HeadMedtronic will make software updates available. Refer to the instructions provided with the software updates toupdate the software on the telemetry head. 44 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 8. Managing the programmer system (continued)Procedure: Do this:CameraTo use the Camera on the back of the programmer tocapture images:1. Press the Control Menu button.2. Press the Utilities button.3. Press the Camera button to open the Cameracontrol.Note: For more information on the use of the Cameracontrol, refer to the appropriate programmer guide to seeif the Camera control is supported.Drawing ToolTo draw lines on the active programmer screen: 1. Press the Control Menu button.2. Press the Utilities button.3. Press the Drawing Tool button.Note: All functionality is disabled when the DrawingTool is open, except for Print Screen and TherapyStop (if supported by the application).4. Press the Point Size button to select a different sizefor the drawing function.5. Press the Line button to select a different color forthe drawing function.6. Press the Pen button to change the drawing functionto an eraser function.7. Press the Trash button to clear the screen.8. Press the X button to close the Drawing Tool.Note: Any drawings on the screen will be clearedwhen the Drawing Tool is closed.View LogTo view a list of system logs for troubleshootingpurposes:1. Press the Control Menu button.2. Press the Utilities button.3. Press the View Log button. Patient Data CenterThe Patient Data Center provides patient records for all patients who have had a programming sessionon the programmer. The patient record includes all device and session data, as well as a PatientProfile, which includes demographic information, notes, and imported files and images.New patient records are created when a programming session is started and a device is interrogated.The Patient Data Center also provides reports. Reports can be created to include data from aparticular patient session, from multiple patient sessions, or for multiple patients. Reports can be viewedon the programmer screen, printed, sent via email, saved to a USB flash drive, or saved to a networklocation. See "Reports" on page 49.To access the Patient Data Center, press the associated button located on the Control Panel (Table 7on page 37).8880CW 2013-03  English 45Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Patient Record SecurityFacilities should take all necessary steps to protect the patient information contained on theprogrammer consistent with governmental requirements and regulations related to the protection ofsuch information.If Patient Data Security is enabled, the first time the Patient Data Center is accessed after theprogrammer is turned on or returns from Standby mode, the password will need to be entered.On subsequent entries, no password is required unless the Log Off button was used to exit the PatientData Center. Patient Data Security options can be accessed in the Control Menu, see "Managing theprogrammer system" on page 40.Press the X button to exit the Patient Data Center and remain logged in.Note: If the programmer loses power or is turned off, the password will need to be entered to log backinto the Patient Data Center.Patient ListWhen the Patient Data Center is accessed, the Patient List, a list of all patients who have a record onthe programmer is provided (Figure 36).The Patient List button will display the Patient List when pressed.Figure 36. Patient List screen from the Patient Data Center.46 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Note: Once the Select multiple patients checkbox has been pressed, the Reports, Export Records,and Delete Patient buttons are enabled. One or more patients must be selected in order for the buttonsto function.Search Patient List allows the list of patients to be filtered according to the search criteria entered.To enter search criteria:1. Press the Last name input box and enter the patient’s last name using the keyboard.2. Press the Patient ID input box and enter the patient’s ID using the keyboard.3. Press the Calendar buttons next to the From and To fields to enter the dates that the patient’s Lastsession occurred between.4. Select the patient’s Device Model from the drop-down list.5. Press the Search button.Notes:▪Search fields that are left blank are interpreted as "all".▪For any data entered for Last name or Patient ID, the search will return records with exact matchesor that begin with the entered data. The search is not case dependent.▪If no To date is entered, the search returns records up to the present date.▪If no From date is entered, the search returns all records up to and including the entered To date.If no records are found matching the search criteria, No patients records found appears in the PatientList.To delete all search criteria that has been entered, press the Clear button.Patient ProfilePress the patient's row in the Patient List to view the Patient Profile.The Patient Profile includes basic demographic information such as the patient’s name, ID, sex, andbirth date. Press the Sessions tab to see a list of the patient’s sessions that have occurred on theprogrammer. Press the Devices tab to see a list of devices the patient has. Press the PatientInformation tab to see contact information for the patient.Session ListThe Session List provides a list of all programming sessions that have occurred on the programmer(Figure 37). Sessions are listed in order of most current.The Session List button displays the Session List when pressed.8880CW 2013-03  English 47Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Figure 37. Session List screen from the Patient Data Center.Note: Once the Select multiple patients checkbox has been pressed, the Reports button will beenabled. One or more sessions must be selected in order for the buttons to function.Search Session List allows the list of sessions to be filtered according to the entered search criteria.To enter search criteria:1. Press the Patient ID input box and enter the patient’s ID using the keyboard.2. Using the Calendar buttons next to the From and To fields, enter the dates that the sessionoccurred between.3. Select the patient’s Device Model from the drop-down list.4. Press the Search button.Notes:▪Search fields that are left blank are interpreted as "all".▪For any data entered for Patient ID, the search will return records with exact matches or that beginwith the entered data. The search is not case dependent.▪If no To date is entered, the search returns records up to the present date.▪If no From date is entered, the search returns all records up to and including the specified To date.48 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
If no records are found matching the search criteria, No sessions found appears in the Session List.To delete all search criteria that has been entered, press the Clear button.Reports Table 9. Creating and distributing reportsProcedure: Do this:To create report(s):Notes:• The types of reports available are specific to thepatient(s) or session(s) that were selected prior topressing the Reports or Other Reports buttons.• The Standard Session Report will always be anoption. The Standard Session Report containsinformation about the settings the device wasprogrammed with at the end of the session. TheStandard Session Report can also be created bypressing a session row from the Session List.• Press the   button to see a description of the reporttype.• For more information on the types of reports that aretherapy-specific, see the appropriate programmerguide.• Only 15 reports can be created at one time.1. Press the Reports or Other Reports button to openthe Create Reports window.2. Press the checkbox next to the desired report(s).3. Select a distribution method by pressing the View,Print, Email, or Save button.To create Summary Reports:Notes:• The Patient Summary Report provides a list of allpatients who have a patient record on theprogrammer. This report can be filtered by a range ofdates for the patient’s last session.• The Refill Report provides a list of all patients whohave a patient record on the programmer that isassociated with an implantable pump. This report canbe filtered by a range of dates for the next refill date.1. On the Patient List or Session List screen, pressthe Summary Reports buttons to open theSummary Reports window.2. Press the checkbox next to the desired report(s).3. Enter From and To dates using the Calendarbuttons.4. Select a distribution method by pressing the View,Print, Email, or Save button.To view reports on the programmer screen: Press the View button.Note: Previous and Next buttons at the top of thescreen will be enabled if multiple reports were created.To print reports: 1. Press the Print button to open the Printer Selectionwindow.2. Select the connected printer from the Printer drop-down list.3. Select the desired number of Copies from the drop-down list.4. Select the desired Color option by pressing the radiobutton.5. Select the desired Paper size from the drop-downlist.6. Select the Remove patient-identifiable informationcheckbox to have patient-identifiable informationremoved from the report(s) that will print.7. Press the Print button. 8880CW 2013-03  English 49Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 9. Creating and distributing reports (continued)Procedure: Do this:To send reports via email:Notes:• Email network settings need to be set up in order tosend email. See "Managing the programmer system"on page 40.• Emailed reports are not encrypted. To maintain dataencryption, see "Moving patient records from oneprogrammer to another".1. Enter the email address(es) to send the report(s) toby pressing the To input box and using the keyboard.2. Press the Email button to open the Compose Emailwindow.3. Press the Subject input box and enter data using thekeyboard.4. Press the large input box and enter other notes usingthe keyboard.5. Select the desired File Format by pressing the radiobutton.6. Select the Remove patient-identifiable informationcheckbox to have patient-identifiable informationremoved from the report(s) that will be sent via email.7. Press the Send button.To save reports to a USB flash drive or to a networklocation:Notes:• Network location settings need to be set up in order tosave to a network location. See "Managing theprogrammer system" on page 40.• USB hard drives are not supported.• Saved reports are not encrypted. To maintain dataencryption, see "Moving patient records from oneprogrammer to another".1. Press the Save button to open the Save window.2. Select the desired Location from the drop-down list.3. Select the desired File Format by pressing the radiobutton.4. Select the Remove patient-identifiable informationcheckbox to have patient-identifiable informationremoved from the report(s) that will be saved.5. Press the Save Files button. Moving patient records from one programmer to anotherPatient records can be exported from one Model 8880CW Clinician Programmer and imported ontoanother. Patient records can be exported by being saved to a USB flash drive or sent via email. Patientrecords can be imported from a USB flash drive or network location. Once the patient records areimported, they can be accessed using the Patient Data Center.Notes:▪Exported patient records are encrypted and can only be read by being imported onto anotherprogrammer.▪Records will be exported in the following file format: [Month-Day-Year-HHMMSS].mdt, whereHHMMSS is the time that the file was exported in hours, minutes, and seconds.▪Information on the programmer will be overwritten by information that is imported onto theprogrammer. This applies to patient information such as patient address or patient name. Nosession data will be overwritten.▪Importing records will not create duplicate records. Records are determined based on the serialnumber of the primary implantable device.50 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 10. Exporting and importing patient recordsProcedure: Do this:To save the selected record(s) to a USB flash drive:Note: USB hard drives are not supported.1. Press the Export Records button on the PatientList or Session List screen to open the ExportRecords window.2. Press the Export to File radio button.3. Select the Location of the USB drive from the drop-down list.4. If desired, press the Delete records from thisprogrammer after exporting checkbox.5. Press the Export button.To send the selected record(s) via email: 1. Press the Export Records button on the PatientList or Session List screen to open the ExportRecords window.2. Press the Export via Email radio button.3. Press the To input box and enter an email addressusing the keyboard.4. If desired, press the Subject input box and enterdata using the keyboard.5. If desired, press the Delete records from thisprogrammer after exporting checkbox.6. Press the Export button.To import records onto a programmer: 1. Press the Import Records button on the PatientList or Session List screen to open the ImportPatient Records window.2. Select the Location to import patient records fromfrom the drop-down list.3. Select the desired patient record(s).4. Press the Import button. Removing patient records from the programmer without exportingOn the Patient List screen:1. Press the checkbox.2. Select one or more patients.3. Press the Delete Patient button.4. Press the Delete button to confirm removal of the patient record from the programmer.On the Patient Profile screen:1. Press the Delete Patient button.2. Press the Delete button to confirm removal of the patient record from the programmer.Note: If a programming session is active, the patient record that corresponds to that session cannot bedeleted. The programming session must first be closed.Maintenance#Caution: Do not modify this equipment. Modification of this equipment can result in damage to theprogrammer system components, causing the components to malfunction or become unusable.8880CW 2013-03  English 51Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
#Caution: To prevent damage to the programmer system components:▪do not expose to excessive fluid,▪do not immerse in liquid, and▪do not drop.If any of the programmer system components have been damaged, do not use.Installing or removing the programmer batterywWarning: Use only the rechargeable battery supplied by Medtronic with the Model 8880CWClinician Programmer. There is a potential danger of explosion if the wrong battery type is used,which may result in damage to the device and injury to the user.Notes:▪The first time the programmer is used, the battery should be installed and mains electricity throughthe power supply should be connected for at least 4 hours to charge the battery.▪If the lithium-ion rechargeable battery becomes nonfunctional, dispose of it in accordance with locallaws and regulations or return it to Medtronic for disposal.To install the rechargeable battery in the programmer:1. Turn off the programmer.2. Correctly orient the battery in relation to the slot on the back of the programmer.3. Place the side of the battery without the black connection into the slot first (Figure 38).4. Press the battery into the slot until you hear it click into place.Figure 38. Installing the battery.52 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
To remove the battery from the programmer:1. Turn off the programmer.2. Press the Battery Release button in until you hear a click indicating the battery has been released(Figure 39).3. Remove the battery from the programmer (Figure 40).Figure 39. Battery Release button.8880CW 2013-03  English 53Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Figure 40. Removing the battery.Charging the programmer batteryThe rechargeable battery can be charged while it is installed in the programmer and mains electricitythrough the power supply is connected, or by using the optional battery charger supplied by Medtronic.A fully charged battery powers the programmer for 3.5 to 4.5 hours depending on the user settings. Adepleted battery requires 2.5 hours to fully charge.Note: The first time the programmer is used, the battery should be installed and mains electricitythrough the power supply should be connected for at least 4 hours to charge the battery.wWarning: Use only the power supply and cord supplied by Medtronic. Do not use a portablemultiple-socket outlet or extension cord with the system. There is a potential danger of electric shockor excessive heat if the wrong power supply, a portable multiple-socket outlet, or an extension cordis used, which may result in damage to the device and injury to the user.To use the battery charger:1. Connect the DC end of the power supply to the power jack of the battery charger.2. Place the battery into the charger so the connector on the battery aligns with the charger pins(Figure 41).An orange LED on the battery charger indicates the battery is charging. A green LED indicates thebattery is fully charged.54 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
BatteryCharger pinsLED indicatorPower jackFigure 41. Using the battery charger.Changing the batteries in the telemetry head#Caution: If the device will not be used for 2 weeks, remove the batteries from the device. A batteryleft in the device may corrode, causing damage to the electronic components.Notes:▪Before inserting batteries, check for signs of battery leakage. If any residue is present, do not use.▪Dispose of depleted batteries in accordance with local laws and regulations.The Model 8880T2 Telemetry Head requires 2 AAA alkaline batteries.To change the telemetry head batteries:1. Release the battery compartment lid by sliding it downward (Figure 42).2. Lift the battery compartment lid (Figure 43).3. Remove depleted batteries.4. Insert 2 new AAA alkaline batteries according to the orientation indicated on the inside of the batterycompartment.8880CW 2013-03  English 55Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
5. Close the battery compartment lid.6. Secure the battery compartment lid by sliding it upwards.Figure 42. Battery compartment lid.Battery lidBatteriesFigure 43. Battery compartment.56 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Calibrating the touchscreen#Caution: Scratches on the touchscreen may interfere with selecting an option. If the touchscreen isnot responding appropriately, return the programmer to Medtronic for repair or replacement.#Caution: If the touchscreen does not function as expected, the touchscreen may need to becalibrated. Using the programmer while the touchscreen is out of calibration may result inunintended programming or function selection.Touchscreen calibration will increase the accuracy of the stylus pen.To calibrate the programmer touchscreen:1. Press the Control Menu button on the Control Panel.2. Press the Utilities button in the Control Menu.3. Press the Calibrate Display button in the Utilities window.4. Press the stylus pen on the center of each target that is presented for 2 seconds.5. Follow all instructions provided on the programmer screen.To close the calibration function before it is compete, press the Cancel button.CleaningWhen needed, clean the programmer and system components according to the following guidelines:▪Always unplug the power supply from mains electricity before cleaning.▪Keep liquid, including cleaning fluid, out of any openings.▪Do not use spray cleaner directly on the products.▪Do not use harsh or caustic chemical products. Use water or a mild cleanser.▪Clean with a soft dry or lightly dampened cloth.TroubleshootingFor assistance or for questions about the programmer and system components, contact the appropriaterepresentative listed on the inside back cover of this manual.Clinician programmer error messages Table 11. Clinician programmer error messagesProblem Possible SolutionSerious programmer error has occurred. Report the issue to Medtronic before restarting theprogrammer. 8880CW 2013-03  English 57Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
 Table 11. Clinician programmer error messages (continued)Problem Possible SolutionThe programmer has 10% or less of disk spaceavailable.Export and delete patient records in order to free diskspace. See "Moving patient records from oneprogrammer to another" on page 50 or "Removingpatient records from the programmer without exporting"on page 51.The programmer displays an empty blue screen. Restart the programmer. To restart the programmer,press and hold the Power button for 8 seconds.If the problem persists, contact Medtronic. Network connection troubleshooting Table 12. Network connection troubleshootingProcedure Problem Possible SolutionAccessing anetwork viaEthernet:The docking station is not powered. Check that the docking station is connectedto mains power through the power supply.The LED indicator on the power supply andthe LED indicator on the front of the dockingstation should be on.The Ethernet cable is not connected. Check that the Ethernet cable is connected tothe docking station and to the wall jack. TheLED indicator within the Ethernet socket ofthe docking station will flash if a connection ismade.Network settings on the programmer may nothave been configured or may be incorrect.Check the information in the NetworkSettings tab of the Network window. (See"Managing the programmer system" onpage 40.)Note: Consult your IT department or networkdocumentation to determine the correctsettings for your location.Accessing a WLAN: The wireless radio of the programmer isdisabled.1. Disconnect the Ethernet cable.2. To enable the wireless radio and connectto a wireless network, see "Managing theprogrammer system" on page 40.Network settings on the programmer may nothave been configured or may be incorrect.Check the information in the Wireless tab ofthe Network window. (See "Managing theprogrammer system" on page 40.)Note: Consult your IT department or networkdocumentation to determine the correctsettings for your location.Also check: There may be a problem with the network. Check that you are able to connect a clinic orhospital computer to the network and thatnetwork locations can be accessed from thecomputer. 58 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Printer connection troubleshooting Table 13. Printer connection troubleshootingProcedure Problem Possible SolutionPrinting via a printerUSB cable:The docking station is not powered. Check that the docking station is connectedto mains power through the power supply.The LED indicator on the power supply andthe LED indicator on the front of the dockingstation should be on.The printer USB cable is not connected. Check that the printer USB cable isconnected to the USB port on the dockingstation (or programmer if the programmer isundocked).There may be a problem with the dockingstation.Connect the printer USB cable to the USBport on the programmer.The printer driver may not be compatible withthe programmer.Consult your printer manufacturer todetermine the correct page descriptionlanguage, eg, PS (PostScript) or PCL (PrinterCommand Language). Compatible printerdrivers are PCL3, PCL3e, PCL4, PCL5C(color), PCL5e, PS2, PS2 (color), PS3.Also check: You are trying to print to the wrong printer. Check that the correct default printer isselected for use, see "Managing theprogrammer system" on page 40.There may be a problem with the printer. 1. Print a test page, "Managing theprogrammer system" on page 40.2. Contact the printer manufacturer forprinter-specific troubleshootinginformation. Resetting the Patient data security passwordTo reset the Patient data security password:1. Open the Preferences window.2. Press the Patient Data Security tab.3. Press the Reset Password button.4. Contact US Medtronic Technical Services at +1-800-328-0810 and provide the reset code displayedin the Reset Password window.5. Press the Medtronic password input box and use the keyboard to enter the password provided byMedtronic.6. Press the New password input box and use the keyboard to select characters.7. Press the Confirm New Password input box and use the keyboard to select characters that matchthe new password.8. Press the OK button.8880CW 2013-03  English 59Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Safety and technical checksPeriodic safety checks are not required for the clinician programmer or system components.Periodic maintenance of the programmer system is not required. The programmer system does notcontain serviceable components.If a component of the programmer system requires repair or is nonfunctional, contact your Medtronicrepresentative listed on the inside back cover of this manual. For repair or disposal, send products tothe appropriate address.USA and Asia-Pacific countriesMedtronic NeuromodulationRepair Lab RCC135Dock B7000 Central Ave. N.E.Minneapolis, MN 55432-3576Europe, Africa, and Middle East countriesMedtronic EOCEarl Bakkenstraat 10Industry Park TrilandisHeerlen, 6244PJThe NetherlandsCanadaMedtronic Canada6733 Kitimat RoadMississauga, OntarioCanada, L5N1W360 English  8880CW 2013-03Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Contacts: Asia: Medtronic International Ltd.Tel. 02919-1362Fax 02907-3998Medtronic Asia Ltd.Tel. (02)-548-1148Fax (02)-518-4786Australia: Medtronic Australasia Pty. Ltd.97 Waterloo RoadNorth Ryde, NSW 2113AustraliaTel. +61-2-9857-9000Fax +61-2-9878-5100Toll free 1-800-668-6700Austria: Medtronic Österreich GmbHTel. 01-240440Fax 01-24044-100Belgium:  Medtronic Belgium S.A.Tel. 02-456-0900Fax 02-460-2667Canada: Medtronic of Canada Ltd.Tel. (1-905)-460-3800Fax (1905)-826-6620Czech Republic: Medtronic Czechia s.r.o.Tel. 2-965-795-80Fax 2-965-795-89Denmark: Medtronic Danmark A/STel. 45-32-48-18-00Fax 45-32-48-18-01Finland: Medtronic Finland Oy/LTDTel. (09)-755-2500Fax (09)-755-25018France: Medtronic France S.A.S.Tel. 01-5538-1700Fax 01-5538-1800Germany: Medtronic GmbHTel. (02159)-81490Fax (02159)-8149100Greece: Medtronic Hellas S.A.Tel. 210-67-79-099Fax 210-67-79-399Hungary: Medtronic Hungária Kft.Tel. 1-889-06-00Fax 1-889-06-99Ireland: Medtronic Ireland Ltd.Tel. (01)-890-6522Fax (01)-890-7220Italy: Medtronic Italia SpATel. 02-241371Fax 02-241381Tel. 06-328141Fax 06-3215812Japan: Medtronic JapanTel. 03-6430-2016Fax 03-6430-7110Latin America: Medtronic, Inc.Tel. (1305)-500-9328Fax (1786)-709-4244Norway: Medtronic Norge ASTel. 067-10-32-00Fax 067-10-32-10Poland: Medtronic Poland Sp. z.o.o.Tel. (022)-465-69-00Fax (022)-465-69-17Portugal: Medtronic Portugal, Lda.Tel. 21-724-5100Fax 21-724-5199Russia: Medtronic RussiaTel. (8495) 580-7377Fax (8495) 580-7378Slovakia Medtronic Slovakia, o.z.Tel. 0268 206 911Fax 0268 206 999Spain: Medtronic Ibérica, S.A.Tel. 91-625-0400Fax 91-650-7410Sweden: Medtronic ABTel. 08-568-585-00Fax 08-568-585-01Switzerland: Medtronic (Schweiz) AGTel. 031-868-0100Fax 031-868-0199The Netherlands: Medtronic B.V.Tel. (045)-566-8000Fax (045)-566-8668U.K.: Medtronic U.K. Ltd.Tel. 01923-212213Fax 01923-241004USA: Medtronic, Inc.Tel. (1763)-505-5000Fax (1763)-505-1000Toll-free: (1-800)-328-0810 Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03
Manufacturer Medtronic Inc.710 Medtronic Parkway,Minneapolis MN 55432-5604,USA.www.medtronic.comTel. +1-763-505-5000Fax +1-763-505-1000Authorized Representative EC REPin the European CommunityMedtronic B.V.Earl Bakkenstraat 10,6422 PJ Heerlen,The NetherlandsTel. +31-45-566-8000Fax +31-45-566-8668Europe/Africa/Middle EastHeadquartersMedtronic International Trading SàrlRoute du Molliau 31,Case Postale 84CH-1131 Tolochenaz,Switzerlandwww.medtronic.euTel. +41-21-802-7000Fax +41-21-802-7900Asia-PacificMedtronic International Ltd.Suite 1106-11, 11/F, Tower 1, The Gateway,25 Canton Road, Tsimshatsui,Kowloon,Hong KongTel. +852-2919-1362Fax +852-2907-3998Contacts for specific countries are listed inside this cover.*M937825A001*© Medtronic, Inc. 2013All Rights ReservedM937825A001Filename Date TimeUC200xxxxxx EN7 x 9 inches (178 mm x 229 mm)Medtronic ConfidentialHardwareShortManual.xsl - HardwareShortTemplate.fmTemplate version: 07-06-2012M937825A001   Rev X 2013- 03

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