Pismolabs Technology P1805 Pepwave / Peplink / Pismo Wireless Product User Manual Peplink Balance

Pismo Labs Technology Limited Pepwave / Peplink / Pismo Wireless Product Peplink Balance

User Manual (4 of 4).pdf

USER MANUAL Peplink Balance Series http://www.peplink.com -151 / 227 - Copyright © 2014 Peplink OSPFv2 / RIPv2 Settings Area ID Determine the name of your Area ID to apply to this group. Machines linked to this group will send and receive related OSPFv2 packets, while unlinked machines will ignore it. Link Type Choose the network type that this area will use. Interfaces Determine which interfaces this area to use to listen to and deliver OSPFv2 packets RIPv2 Settings Interfaces Determine which interfaces this group to use to listen to and deliver RIPv2 packets.
USER MANUAL Peplink Balance Series http://www.peplink.com -152 / 227 - Copyright © 2014 Peplink 21 Miscellaneous Settings The miscellaneous settings include configuration for High Availability, PPTP Server, Service Forwarding, and Service Passthrough. 21.1 High Availability (Available on Peplink Balance 210+) Peplink Balance supports High Availability (HA) configurations via an open standard Virtual Router Redundancy Protocol (VRRP, RFC 3768). In an HA configuration, two same-model Peplink Balance units (e.g. a pair of Peplink Balance 210 units, or a pair of Peplink Balance 710 units) provide redundancy and failover in a master-slave arrangement. In the event that the Master Unit is down, the Slave Unit becomes active. High Availability will be disabled automatically where there is a Drop-in connection configured on a LAN Bypass port. The following diagram illustrates an HA configuration with twoPeplink Balance 210 units, and two Internet connections: In the diagram, the WAN ports ofeach Peplink Balance unit connect to the router andto the modem.Both Peplink Balance unitsconnect to the same LAN switch via a LAN port. An elaboration on the technical details of the implementation, by Peplink Balance, of Virtual Router Redundancy Protocol (VRRP, RFC 3768) is as follows:  In an HA configuration, the two Peplink Balance units communicate with each other using VRRP over the LAN.  The two Peplink Balance units broadcast heartbeat signals to the LAN at a frequency of one heartbeat signal per second.  In the event that no heartbeat signal from the Master Peplink Balance unit is received in 3 seconds (or longer) since the last heartbeat signal, the Slave Peplink Balance unit becomes active.  The Slave Peplink Balance unit initiates the WAN connections, and binds to a previously configured LAN IP address.  At a subsequent point when the Master Peplink Balance unit recovers, it will once again become active. You can configure High Availability at the following location:Network>Misc. Settings > High Availability:
USER MANUAL Peplink Balance Series http://www.peplink.com -153 / 227 - Copyright © 2014 Peplink Interface for Master Router Interface for Slave Router High Availability Enable Checking this box specifies that the Peplink Balance unit is part of a High Availability configuration. Group Number This number identifies a pair of Peplink Balance units operating in a High Availability configuration.The two Peplink Balance units in the pair must have the same Group Number value. Preferred Role This setting specifies whether the Peplink Balance unit operates in Master or Slave mode. Click the corresponding radio button to set the role of the unit. One of the units in the pair must be configured as the Master and the other unit must be configured as the Slave Resume Master Role Upon Recovery This option is displayed when Master mode is selected in Preferred Role. If this option is enabled, once the device hasrecovered from an outage, it will take over and resume its Master role from the slave unit. Configuration Sync. This option is displayed when Slave mode is selected in Preferred Role. If this option is enabled and the Master Serial Number entered matches with the actual master unit's, the master unit will automatically transfer the configuration to this unit. Please make sure the LAN IP Address and the Subnet Mask fields are set correctly in the LAN Settings page. You can refer to the Event Log for the configuration synchronization status. Master Serial Number If the box Configuration Sync. is checked, the serial number of the Master unit is required here for the feature to work properly. Virtual IP The HA pair must share the same Virtual IP. This Virtual IP and the LAN Administration IP must be under the same network. LAN Administration IP This setting specifies a LAN IP address to be used for accessing administration functionality. This address should be unique within the LAN. Subnet Mask This setting specifies the subnet mask of the LAN.
USER MANUAL Peplink Balance Series http://www.peplink.com -154 / 227 - Copyright © 2014 Peplink Important Note For Balance Routers in NAT mode, the Virtual IP (VIP) should be set as the default gateway for all hosts sitting on the LAN segment. For example, a firewall sitting behind the Balance should set its default gateway as the Virtual IP instead of the IP of Master Balance. In Drop-in mode, no other configuration needs to be set. Please note that the Drop-in WAN cannot be configured as a LAN Bypass port while it is configured for High Availability.
USER MANUAL Peplink Balance Series http://www.peplink.com -155 / 227 - Copyright © 2014 Peplink 21.2 PPTP Server Peplink Balance has a built-in PPTP Server, which enables remote computers to conveniently and securely access the local network. PPTP server settingsare located at: Network> Misc. Settings > PPTP Server Simply check the box to enable the PPTP server function. All connected PPTP sessions are displayed on the Client List at Status > Client List.Please refer to section 25.3 for details. PPTP Server Setting Listen On This setting is for specifying the WAN connection(s) and IP address(es) that the PPTP server should listen on. Authentication (This option is only applicable on Peplink Balance 305 and 380+.) This setting is for specifying the user database source for PPTP authentication. Three sources can be selected: Local User Accounts, LDAP Server, RADIUS Server. Local User Accounts - User accounts are stored in the Peplink Balance locally. You can add/modify/delete accounts in the User Accounts table below. LDAP Server - Authenticate with an external LDAP server. Tested with OpenLDAP server where passwords are NTLM hashed. Active Directory is not supported. (You can choose to use RADIUS to authenticate with a Windows Server.) RADIUS Server - Authenticate with an external RADIUS server. Tested with Microsoft Windows Internet Authentication Service, and FreeRADIUS servers where passwords are NTLM hashed or in plain text. User Accounts This setting allows you to define the PPTP User Accounts for authentication via Local User Accounts. Click Add to input username and password to create an account. After adding the user accounts, you can click on a username to edit the account password. Click the button to delete the account in its corresponding row.
USER MANUAL Peplink Balance Series http://www.peplink.com -156 / 227 - Copyright © 2014 Peplink Important Note PPTP server will be disabled automatically if the Balance is deployed in Drop-in mode. 21.3 Certificate Manager This section allows you to assign certificates for Local VPN and Web Admin SSL. The local keys will not be transferred to another device by any means. 21.4 Service Forwarding Service Forwarding settings are located at:Network>Misc. Settings >Service Forwarding Service Forwarding SMTP Forwarding When this option is enabled, all outgoing SMTP connections destined for any host at TCP port 25 will be intercepted. These connections will be redirected to a specified SMTP server and port number. SMTP server settings for each WAN can be specified after selecting Enable. Web Proxy Forwarding When this option is enabled, all outgoing connections destined for the proxy server specified in Web Proxy Interception Settings will be intercepted. These connections will be redirected to a specified web proxy server and port number. Web Proxy Interception Settings and proxy server settings for each WAN can be specified after selecting Enable. DNS Forwarding When this option is enabled, all outgoing DNS lookups will be intercepted and redirected to the built-in DNS name server. If any LAN device is using DNS name servers of a WAN connection, you may want to enable this option to enhance the DNS availability without modifying the DNS server setting of the clients. The built-in DNS name server will distribute DNS lookups to corresponding DNS servers of all available WAN connections. In this case, DNS service will not be interrupted even if any WAN connection is down. 21.4.1 SMTP Forwarding
USER MANUAL Peplink Balance Series http://www.peplink.com -157 / 227 - Copyright © 2014 Peplink Some ISPs require their users to send e-mails via the ISP’s SMTP server.All outgoing SMTP connections are blocked except those connecting to the ISP’s. The Peplink Balance supports theinterception and redirection of all outgoing SMTP connections (destined for TCP port 25) via a WAN connection to the WAN’s corresponding SMTP server. To enable the feature, select the Enable check box under SMTP Forwarding Setup. Check the box Enable Forwarding for the WAN connection(s) that needs such forwarding. Under SMTP Server, enter the ISP’s e-mail server host name or IP address and under SMTP Port, enter the TCP port number for each WAN. The Peplink Balance will intercept SMTP connections, choose a WAN port according to the Outbound Policy, and then forward the connection to the SMTP server if the chosen WAN has enabled forwarding. If the forwarding is disabled for a WAN connection, SMTP connections for the WAN will be simply be forwarded to the connection’s original destination. Note If you want to route all SMTP connections only to particular WAN connection(s), you should create a custom rule in Outbound Policy (see Section 14.1). 21.4.2 Web Proxy Forwarding When this feature is enabled, the Peplink Balance will intercept all outgoing connections destined for the proxy server specified in "Web Proxy Server Interception Settings". Then it will choose a WAN connection accordingto theOutbound Policy and forward the connectionto the specified web proxy server and port number. Redirected server settings for each WAN can be set here. If forwarding is disabled for a WAN, then web proxy connections for thatWAN will simply be forwarded to the connection’s original destination.
USER MANUAL Peplink Balance Series http://www.peplink.com -158 / 227 - Copyright © 2014 Peplink 21.4.3 DNS Forwarding When DNS Forwarding is enabled, all clients’ outgoing DNS requests will also be intercepted and forwarded to the built-in DNS proxy server. Service Passthrough Service Passthrough settings can be found at:Network >Misc. Settings> Service Passthrough Some Internet services need to be specially handled in a multi-WAN environment.The Peplink Balance can handlethese services such that Internet applications do not notice it is behind a multi-WAN router. Settings for Service Passthrough Support are available here. Service Passthrough Support SIP Session Initiation Protocol, aka SIP, is a voice-over-IP protocol. The Peplink Balance can act as a SIP Application Layer Gateway (ALG) which binds connections for the same SIP session to the same WAN connection and translate IP address in the SIP packets correctly in NAT mode. Such passthrough support is always enabled and there are two modes for selection: Standard Mode and Compatibility Mode If your SIP server’s signal port number is non-standard, you can check the box Define custom signal ports and input the port numbers to the text boxes. H.323 With this option enabled, protocols that provide audio-visual communication sessions will be defined on any packet network and passthrough the Balance. FTP FTP sessions consist of two TCP connections; one for control and one for data. In multi-WAN situation, they have to be routedto the same WAN connection. Otherwise, problems will arise in transferring files. By default, the Peplink Balance monitors TCP control connections on port 21 for any FTP connections and binds TCP connections of the same FTP session to the same WAN. If you have an FTP server listening on a port number other than 21, you can check the box Define custom control ports and enter the port numbers to the text boxes.
USER MANUAL Peplink Balance Series http://www.peplink.com -159 / 227 - Copyright © 2014 Peplink TFTP The Peplink Balance monitors outgoing TFTP connections and routes any incoming TFTP data packets back to the client. Select Enable if you want to enable the TFTP Passthrough support. IPsec NAT-T This field is for enabling the support of IPsec NAT-T Passthrough. UDP ports 500, 4500 and 10000 are monitored by default. You may add more custom data ports that your IPsec system usesby checking the box Define custom ports. If the VPN contains IPsec Site-to-Site VPN traffic, you have to check the box Route IPsecSite-to-Site VPN and choose the WAN connection to route the traffic to.
USER MANUAL Peplink Balance Series http://www.peplink.com -160 / 227 - Copyright © 2014 Peplink 22 AP The AP Controller acts as a centralized controller of Pepwave AP devices. With this feature, users will be able to customize and manage multiple AP one a single Peplink Balance Interface. To configure, navigate to the AP tab and the following options will be shown. Special Note Each Balance router can control a limited number of routers without cost. To manage more, a Full Edition license is required. Please contact our Authorized Reseller or Peplink Sales Team to obtain more information and price details. 22.1 AP Controller Clicking on the AP tab will default to this menu. Here, you can view basic AP management options. Access Point Controller AP Management The AP Controller for managing Pepwave APs can be enabled by checking this box. When this option is enabled, the AP Controller will wait for management connections originating from APs over the LAN on TCP and UDP port 11753. It will also wait for captive portal connections on TCP port 443. An extended DHCP option, CAPWAP Access Controller addresses (field 138), will be added to the DHCP server. A local DNS record, AP Controller, will add to the local DNS proxy. Support Remote AP The AP Controller supports remote management of Pepwave APs. When this option is enabled, the AP Controller will wait for management connections originating from remote APs over the WAN on TCP and UDP port 11753. It will also wait for captive portal connections on TCP port 443. The DHCP server and/or local DNS server of the remote AP’s network should be configured in the DNS Proxy Settings menu under Network > LAN. The procedure is as follows: 1. Define an extended DHCP option, CAPWAP Access Controller addresses (field 138), in the DHCP server, where the values are the AP Controller's public IP addresses; and/or
USER MANUAL Peplink Balance Series http://www.peplink.com -161 / 227 - Copyright © 2014 Peplink 2. Create a local DNS record for AP Controller with a value corresponding to the AP Controller's public IP address. Permitted AP Access points to manage can be specifiedhere. If Any is selected, the AP Controller will manage any AP that reports to it. If Access points listed below: is selected, only APs with a serial number listed in the provided text box will be managed. 22.2 Wireless SSID Wireless network settings, including the name of the network (SSID) and security policy, can be defined and managed in this section. After defining a wireless network, users can choose the network in AP Profiles. Click the button New Network to create a new Network profile, or click the existing network profile to modify its settings.
USER MANUAL Peplink Balance Series http://www.peplink.com -162 / 227 - Copyright © 2014 Peplink SSID Settings SSID This setting specifies the SSID of the virtual AP to be scanned by Wi-Fi clients. VLAN ID This setting specifies the VLAN ID to be tagged on all outgoing packets generated from this wireless network (i.e., packets that travel from the Wi-Fi segment through the Pepwave AP One unit to the Ethernet segment via the LAN port). The default value of this setting is 0, which means VLAN tagging is disabled (instead of tagged with zero). Broadcast SSID This setting specifies whether or not Wi-Fi clients can scan the SSID of this wireless network. Broadcast SSID is enabled by default. Data Rate A Select Auto to allow the Peplink Balance to set the data rate automatically or select Fixed and choose a rate from the displayed drop-down menu. Multicast FilterA This setting enables the filtering of multicast network traffic to the wireless SSID. Multicast RateA This setting specifies the transmit rate to be used for sending multicast network traffic. The selected Protocol and Channel Bonding settings will affect the rate options and values available here. IGMP Snooping A To allow the Peplink Balance to listen to Internet Group Management Protocol (IGMP) network traffic, select this option. DHCP Option 82 A If you use a distributed DHCP server/relay environment, you can enable this option to provide additional information on the manner in which clients are physically connected to the network. Network Priority (QoS) A Select from Gold, Silver, and Bronze to control the QoS priority of this wireless network’s traffic. Layer 2 Isolation A Layer 2 refers to the second layer in the ISO Open System Interconnect model. When this option is enabled, clients on the same VLAN, SSID, or subnet are isolated to that VLAN, SSID, or subnet, which can enhance security. Traffic is passed to upper communication layer(s). By default, the setting is disabled. Band Steering A Band steering allows the Peplink Balance to steer AP clients from the 2.4 GHz band to the 5GHz band for better usage of bandwidth. To make steering mandatory, select Enforce. To cause the Peplink Balance to preferentially choose steering, select Prefer. The default for this setting is Disable. A - Advanced feature, please click the button on the top right hand corner to activate. Security Settings Security Policy This setting configures the wireless authentication and encryption methods. Available options areOpen (No Encryption), WPA/WPA2 - Personal, WPA/WPA2 - Enterpriseand Static WEP.
USER MANUAL Peplink Balance Series http://www.peplink.com -163 / 227 - Copyright © 2014 Peplink Access Control Restricted Mode The settings allow administrator to control access using Mac address filtering. Available options areNone, Deny all except listed, Accept all except listed, and RADIUS MAC Authentication. When WPA/WPA2 - Enterprise is configured, RADIUS-based 802.1 x authentication is enabled. Under this configuration, the Shared Key option should be disabled. When using this method, select the appropriate version using the V1/V2 controls. The security level of this method is known to be very high. When WPA/WPA2- Personal is configured, a Shared Key is used for data encryption and authentication. When using this configuration, the Shared Key option should be enabled. Key length must be between eight and 63 characters (inclusive). The security level of this method is known to be high. The configuration of static WEP parameters enables pre-shared WEP key encryption. Authentication is not supported by this method. The security level of this method is known to be weak. MAC Address List Connection coming from the MAC Addresses in this list will be either denied or accepted based the option selected in the previous field. RADIUS Server Settings Host Enter the IP address of the primary RADIUS server and, if applicable, the secondary RADIUS server. Secret Enter the RADIUS shared secret for the primary server and, if applicable, the secondary RADIUS server. Authentication Port In field, enter the UDP authentication port(s) used by your RADIUS server(s) or click the Default button to enter 1812. Accounting Port In field, enter the UDP accounting port(s) used by your RADIUS server(s) or click the Default button to enter 1813.
USER MANUAL Peplink Balance Series http://www.peplink.com -164 / 227 - Copyright © 2014 Peplink Guest Protect Block All Private IP Check this box to deny all connection attempts by private IP addresses. Custom Subnet To create a custom subnet for guest access, enter the IP address and choose a subnet mask from the drop-down menu. To add the new subnet, click the button. To delete a custom subnet, click the button. Block Exception To block access from a particular subnet, enter the IP address and choose a subnet mask from the drop-down menu. To add the new subnet, click the button. To delete a blocked subnet, click the button. Block PepVPN To block PepVPN access, check this box.
USER MANUAL Peplink Balance Series http://www.peplink.com -165 / 227 - Copyright © 2014 Peplink Bandwidth Management Upstream Limit Enter a value in kpbs to limit the wireless network’s upstream bandwidth. Enter 0 to allow unlimited upstream bandwidth. Downstream Limit Enter a value in kpbs to limit the wireless network’s downstream bandwidth. Enter 0 to allow unlimited downstream bandwidth. Client Upstream Limit Enter a value in kpbs to limit connected clients’ upstream bandwidth. Enter 0 to allow unlimited upstream bandwidth. Client Downstream Limit Enter a value in kpbs to limit connected clients’ downstream bandwidth. Enter 0 to allow unlimited downstream bandwidth. Max Number of Clients Enter the maximum number of clients that can simultaneously connect to the wireless network or enter 0 to allow an unlimited number of connections.
USER MANUAL Peplink Balance Series http://www.peplink.com -166 / 227 - Copyright © 2014 Peplink Firewall Settings Firewall Mode Choose Flexible – Allow all except… or Lockdown – Block all except… to turn on the firewall, then create rules for the firewall exceptions by click the button. See the discussion below for details on creating a firewall rule. To delete a rule, click the associated button. To turn off the firewall, select Disable. Firewall Rule Name Enter a descriptive name for the firewall rule in this field. Type Choose Port, Domain, IP Address, or MAC Address to allow or deny traffic from any of those identifiers. Depending on the option chosen, the following fields will vary. Protocol / Port Choose TCP or UDP from the Protocol drop-down menu to allow or deny traffic using either of those protocols. From the Port drop-down menu, choose Any Port to allow or deny TCP or UDP traffic on any port. Choose Single Port and then enter a port number in the provided field to allow or block TCP or UDP traffic from that port only. You can also choose Port Range and enter a range of ports in the provided fields to allow or deny TCP or UDP traffic from the specified port range. IP Address / Subnet Mask If you have chosen IP Address as your firewall rule type, enter the IP address and subnet mask identifying the subnet to allow or deny. MAC Address If you have chosen MAC Address as your firewall rule type, enter the MAC address identifying the machine to allow or deny.
USER MANUAL Peplink Balance Series http://www.peplink.com -167 / 227 - Copyright © 2014 Peplink 22.3 Profiles AP profiles assigned to each Pepwave AP device can be configured at AP > Profiles Each AP is associated with one AP Profile. By default, all devices are associated with the first (Default) profile. The Default profile cannot be removed. You can define an AP profile by clicking the New AP Profile button. Click the Clone button of an existing profile to create a new profile based on it. To change the settings of an existing profile, click the profile name and the following screen will be shown. AP Settings AP Profile Name This field specifies the name of this AP Profile.
USER MANUAL Peplink Balance Series http://www.peplink.com -168 / 227 - Copyright © 2014 Peplink SSID These buttons specify which wireless networks will use this AP Profile. You can also select the frequencies at which each network will transmit. Please note that the Peplink Balance does not detect weather the AP is capable of transmitting at both frequencies. Instructions to transmit at unsupported frequencies will be ignored by the AP. Operating Country This drop-down menu specifies the national / regional regulations which the AP should follow.  If a North American region is selected, RF channels 1 to 11 will be available and the maximum transmission power will be 26 dBm (400 mW).  If European region is selected, RF channels 1 to 13 will be available. The maximum transmission power will be 20 dBm (100 mW). NOTE: Users are required to choose an option suitable to local laws and regulations. Per FCC regulation, the country selection is not available on all models marketed in US. All US models are fixed to US channel only. Preferred Frequency These buttons determine the frequency at which access points will attempt to broadcast. This feature will only work for AP that can transmit at both 5.4GHz and 5GHz frequencies, Protocol (5GHz, 2.4 GHz) This section displays the wireless protocols which your AP are using. Channel Bonding (5GHz, 2.4 GHz) This drop-down menu is only available for 802.11bgn or 802.11n protocols only. There are three options: 20 MHz, 20/40 MHz and 40 MHz With this feature enabled, it allows the Wi-Fi system to use two channels at once. Using two channels improves the performance of the Wi-Fi connection Channel (5GHz, 2.4 GHz) This drop-down menu selects the 802.11 channel to be utilized. Available options are from 1 to 11, and from 1 to 13 for the country setting of North America region and Europe region, respectively. (Channel 14 is only available when the country is selected as Japan with protocol 802.11b.) If Auto is set, the system would perform channel scanning based on the scheduled time set and choose the most suitable channel automatically. Management VLAN ID This field specifies the VLAN ID to tag to management traffic, such as AP to AP-controller communication traffic. The value is zero by default, meaning that no VLAN tagging will be applied. NOTE: Change this value with caution as alterations may result in loss of connection to the AP controller. Power BoostA With this option enabled, the AP under this profile will transmit using additional power. Please note that using this option with several AP in close proximity will lead to increased interference. Output PowerA This drop-down menu determines the power at which the AP under this profile will broadcast. When fixed settings are selected, the AP will broadcast at the specified power level regardless of context. When Dynamic settings are selected, the AP will adjust its power level based on its surrounding AP in order to maximize performance. The Dynamic: Auto setting will set the AP to do this automatically. Otherwise, the Dynamic: Manual setting will set the AP to dynamically adjust only of instructed to do so. If you have set Dynamic:Manual, you can go to AP > Toolbox > Auto Power Adj. to give your AP further instructions.
USER MANUAL Peplink Balance Series http://www.peplink.com -169 / 227 - Copyright © 2014 Peplink Operating ScheduleA These buttons determine the time period at which the AP under this profile will be activated. Clicking the Custom Schedule option will open the following diagram: Click the desired time periods to toggle the activation state of AP under this profile. Max number of ClientsA This field determines the maximum clients that can be connected to AP under this profile. Client Signal Strength ThresholdA This field determines that maximum signal strength each individual client will receive. The measuring unit is Megawatts. Beacon RateA This drop-down menu provides the option to send beacon in different transmit bit rate and the bit rates are: 1Mbps, 2Mbps, 5.5Mbps, 6Mbps, 11Mbps. Beacon IntervalA This drop-down menu provides the option to set the time between each beacon send. Available options are: 100ms, 250ms and 500ms. DTIMA This field provides the option to set the frequency for beacon to include Delivery Traffic Indication Message, DTIM. The interval unit is measured in milliseconds. RTS ThresholdA This field provides the option to set the minimum packet size for the unit to send an RTS using the RTS/CTS handshake. Setting zero would disable this feature. Slot TimeA This field provides the option to modify the unit wait time before it transmits. The default value is 9μs. ACK TimeoutA This field provides the option to set the wait time to receive acknowledgement packet before doing retransmission. The default value is 48μs. Frame AggregationA With this feature enabled, throughput will be increased by sending two or more data frames in a single transmission. Frame Length This field is only available when Frame Aggregation is enabled. It specifies the frame length for frame aggregation. By default, it is set as 50000. A - Advanced feature, please click the button on the top right hand corner to activate.
USER MANUAL Peplink Balance Series http://www.peplink.com -170 / 227 - Copyright © 2014 Peplink Web Administration Settings Enable Check the box to allow Peplink Balance to manage the web admin access information of the AP. Web Access Protocol Thesebuttonsspecify the web access protocol used for accessing the web admin of AP. The two available options are HTTP and HTTPS. Management Port This field specifies the management port used for accessing the device. HTTP to HTTPS Redirection This option will be available if you have chosen HTTPS as the Web Access Protocol. With this enabled, any HTTP access to the web admin will be redirect to HTTPS automatically. Admin User Name This field specifies the administrator username of the web admin. It is set as admin by default. Admin Password This field allows you to specify a new administrator password. You may also click the Generate button and let the system generate a random password automatically. AP Time Settings Time Zone Check the box to allow Peplink Balance to manage the web admin access information of the AP. Time Server Thesebuttonsspecify the web access protocol used for accessing the web admin of AP. The two available options are HTTP and HTTPS.
USER MANUAL Peplink Balance Series http://www.peplink.com -171 / 227 - Copyright © 2014 Peplink 22.4 Info A comprehensive overview of your AP can be accessed by navigating to AP > Info. AP Controller License Limit This field displays the maximum number of AP your Balance router can control. You can purchase licenses to increase the number of AP you could manage. Frequency Underneath, there are two check boxes labeled 2.4 Ghz and 5 Ghz. Clicking either box will toggle the display of information for that frequency.By default, the graphs display the number of clients and data usage for both 2.4GHz and 5 GHz frequencies. SSID The colored boxes indicate the SSID to display information for. Clicking any colored box will toggle the display of information for that SSID. By default, all the graphs show information for all SSID. No. of APs This pie chart and table indicates how many AP are online and how many are offline. No.of Clients This graph displays the number of clients connected to each network at any given time. Mouse over any line on the graph to see how many clients connected to a specific SSID for that point in time. Data Usage This graph enables you to see the data usage of any SSID for any given time period. Mouse over any line on the graph to see the data usage by each SSID for that point in time. Use the buttons next to Zoom to select the time scale you wish to view. In addition, you could use the sliders at the bottom to further refine your timescale.
USER MANUAL Peplink Balance Series http://www.peplink.com -172 / 227 - Copyright © 2014 Peplink Events This event log displays all activity on your AP network, down to the client level. Click View Alerts to see only alerts, and click the More… link for additional records. 22.5 Usage A detailed breakdown of data usage for each AP is available onAP >Status. The information is organized by device groups as defined in section 22.3
USER MANUAL Peplink Balance Series http://www.peplink.com -173 / 227 - Copyright © 2014 Peplink Usage Device Name/Serial Number This field enables you to quickly find your device if you know its name or serial number. Fill in the field to begin searching. Partial names and serial numbers are supported. Online Status This button toggles weather your search will include offline devices. Managed Wireless Devices This table shows the detailed information on each AP, including: channel, number of clients, upload traffic, and download traffic.Click the blue arrows on the left of the table to expand and collapse information on each device group. You could also expand and collapse all groups by using the buttons. On the right of the table, you will see the following icons: Clicking the icon, and a usage table of each client will appear: Click the icon, and a graph displaying usage will appear: Click any point in the graphs to display detailed usage and client information for that device, using that SSID, at that point in time.On the Data Usage by menu, you could choose to display the information by SSID or by AP Send/Receiverate.
USER MANUAL Peplink Balance Series http://www.peplink.com -174 / 227 - Copyright © 2014 Peplink Click the icon to view a detailed event log for that particular device: 22.6 AP Status A detailed breakdown of the status of each device is available on AP >Status. The information is organized by device groups as defined in section 22.3
USER MANUAL Peplink Balance Series http://www.peplink.com -175 / 227 - Copyright © 2014 Peplink AP Status Device Name/Serial Number This field enables you to quickly find your device if you know its name or serial number. Fill in the field to begin searching. Partial names and serial numbers are supported. Online Status This button toggles weather your search will include offline devices. Managed Wireless Devices This table displays the MAC address, IP Address, firmware version, and specific configurations of each device. Clicking the button of each device will result in the following menu: Here, you can edit the name and location of your AP. You can also choose the channel to will transmit from. You can also batch configure devices on this table by selecting the items you wish to configure, then clicking . After selecting your devices you wish to configure, click to reach the following menu: Select the pull-down menu to choose a firmware pack for the devices that you have selected. After selecting your devices you wish to configure, click to reach the following menu: Select the pull-down menu to choose an AP profile for the devices that you have selected.
USER MANUAL Peplink Balance Series http://www.peplink.com -176 / 227 - Copyright © 2014 Peplink 22.7 Rogue AP A listing of suspected Rogue devicescan be accessed by navigating to AP >Rogue AP. Suspected Rogue Devices Hovering over the device MAC address will result in a popup with information on how this device was detected. Click the icons and the device will be moved to the bottom table of identified devices. 22.8 Toolbox Additional tools for managing firmware packs, power adjustment, and channel assignment can be found under AP >Toolbox. Firmware Packs This is the first menu that will appear. Here, you can manage the firmware of your AP. Clicking on will result in information regarding each firmware pack. To receive new firmware packs, you can either press to download new packs or you can press to manually upload a firmware pack. Press to define which firmware pack is default.
USER MANUAL Peplink Balance Series http://www.peplink.com -177 / 227 - Copyright © 2014 Peplink 23 System Settings 23.1 Admin Security There are two types of user accounts available for accessing the Web Admin:admin and user.They represent two user levels: the admin level has full administration access, the user level is read-only. The user level can only access the device's status information;itcannot make any changes on the device. A web login session will be logged out automatically when it has been idle longer than the Web Session Timeout.Before the session expires, you may click the Logout button in the Web Admin to exit the session 0 hours 0 minutes signifies an unlimited session time. This setting should be used only in specialsituations, as it will lower the system security level if users do not logout before closing the browser. Default: 4 hours 0 minutes. For security reason, after logging in to the Web Admin Interface for the first time, it is recommended to change the administrator password. Configuring the administration interface to be accessible only from the LAN can further improve system security. Administrative Settings configuration is located at:System>Admin Security Admin Account UI User Account UI
USER MANUAL Peplink Balance Series http://www.peplink.com -178 / 227 - Copyright © 2014 Peplink Admin Settings Router Name This field allows you to define a name for this Peplink Balance unit. By default, the Router Name is set as Balance_XXXX, where XXXX refers to the last 4 digits of the serial number of that balance unit. Admin User Name It is set as admin by default and is not customizable. Admin Password This field allows you to specify a new administrator password. Confirm Admin Password This field allows you to verify and confirm the new administrator password. Read-only User Name It is set as user by default and is not customizable. User Password This field allows you to specify a new user password. Once the user password is set, the feature of read-only user will be enabled. Confirm User Password This field allows you to verify and confirm the new user password.
USER MANUAL Peplink Balance Series http://www.peplink.com -179 / 227 - Copyright © 2014 Peplink Web Session Timeout This field specifies the number of hours and minutes that a web session can remain idle before the Balance terminatesits access to the Web Admin Interface. By default, it is set to4 hours. Authentication by RADIUS With this box is checked,the Web Admin will authenticate using an external RADIUS server. Authenticated users are treated as either "admin" with full read-write permission or “user” with read-only access.Local "admin" and "user" accounts will be disabled. When the device is not able to communicate with the external RADIUS server, local accounts will be enabled again for emergency access. Additional authentication options will be available once this box is checked. Auth Protocol This specifies the authentication protocol used. Available options are MS-CHAP v2 and PAP. Auth Server This specifies the access address of the external RADIUS server. Auth Server Secret This field is meant for the secret key for accessing the RADIUS server. Auth Timeout This option specifies the time value for authentication timeout. Accounting Server This specifies the access address of the external Accounting server. Accounting Server Secret This field is meant for the secret key for accessing the Accounting server. Network Connection This option is for specifying the network connection to be used for authentication. Users can choose from LAN, WAN and VPN connections. CLI SSH & Console The CLI (Command Line Interface) can be accessed via SSH. It can also be accessed from the serial console port for Peplink Balance 305, 380, 580, 710, 1350 and 2500. This field enables CLI support. For additional information regarding CLI, please refer to section 22.5 of this manual CLI SSH Port This field determines the port on which clients can access CLI SSH CLI SSH Access This menu allows you to choose between granting access to LAN and WAN clients, or to LAN clients only. Security This option is for specifying the protocol(s) through which the Web Admin Interface can be accessible:  HTTP  HTTPS HTTP/HTTPS Web Admin Port These fields are for specifying the port number at which the Web Admin Interface can be accessible. Web Admin Access This option is for specifying the network interfaces through which the Web Admin Interface can be accessible:  LAN only  LAN/WAN
USER MANUAL Peplink Balance Series http://www.peplink.com -180 / 227 - Copyright © 2014 Peplink If LAN/WAN is chosen, the WAN Connection Access Settings form will be displayed. WAN Connection Access Settings Allowed Source IP Subnets This field allows you to restrict the ability to access web admin toonly defined IP subnets.  Any - Allow web admin accesses from anywhere, without IP address restrictions.  Allow access from the following IP subnets only - Restrictsthe ability to access web admin to only defined IP subnets. When this is chosen, a text input area will appear beneath: Enter your allowed IP subnet addresses into this text area. Each IP subnet must be in the form of w.x.y.z/m. w.x.y.z representsan IP address (e.g. 192.168.0.0), andm represents the subnet mask in CIDR format, which is between 0 and 32 inclusively. For example: 192.168.0.0/24 To define multiple subnets, separate each IP subnet one in a line. For example: 192.168.0.0/24 10.8.0.0/16 Allowed WAN IP Address(es) This is to choose which WAN IP address(es) the web server should listen on.
USER MANUAL Peplink Balance Series http://www.peplink.com -181 / 227 - Copyright © 2014 Peplink Firmware The firmware of Peplink Balance is upgradeable through the Web Admin Interface. Firmware upgrade functionality is located at:System>Firmware There are two ways to upgrade the unit.The first method is through an online download,the system canDownload and Upgradeover the Internet.The second method is to upload a firmware file manually. To perform an online download, click on the Check for Firmware button.The Peplink Balance will check online for new firmware. If new firmware is available, the Peplink Balance will automatically download the firmware.The rest of the upgrade process will be automatically initiated. You may also download a firmware image from the Peplink website and update the unit manually.To update using a firmware image, click Browse…to select the firmware file from the local computer, and thenclick Manual Upgradeto send the firmware to the Peplink Balance. It will then automatically initiate the firmware upgrade process. Please note that all Peplink devices are can store two different firmware versions in two different partitions. A firmware upgrade will always replace the inactive partition. If you want to keep the inactive firmware, you can simply reboot your device with the inactive firmware and then perform the firmware upgrade. Firmware Upgrade Status for Peplink Balance 20, 30, 30 LTE, 210 and 310 Status LED Information during firmware upgrade:  OFF – Firmware upgrade in progress (DO NOT disconnect power.)  Red –Unit is rebooting  Green –Firmware upgrade successfully completed Important Note The firmware upgrade process may not necessarily preserve the previous configuration, and the behavior varies on a case-by-case basis. Consult the Release Notes for the particular firmware version before installing. Do not disconnect the power during firmware upgrade process. Do not attempt to upload a non-firmware file, or a firmware file that is not supported, by Peplink. Upgrading Peplink Balance with an invalid firmware file will damage the unit, and may void the warranty.
USER MANUAL Peplink Balance Series http://www.peplink.com -182 / 227 - Copyright © 2014 Peplink 23.3 Time The Time Server functionality enables the system clock of Peplink Balance to be synchronized with a specified Time Server. The settings for Time Server configuration are located at:System > Time Time Server Settings Time Zone This specifies the time zone (along with the corresponding Daylight Savings Time scheme) in which Peplink Balance operates. The Time Zone value affects the time stamps in the Event Log of Peplink Balance and E-mail notifications. Checked the box Show all to show all time zone options. Time Server This setting specifies the NTP network time server to be utilized by Peplink Balance.
USER MANUAL Peplink Balance Series http://www.peplink.com -183 / 227 - Copyright © 2014 Peplink 23.4 Email Notification The Email Notification functionality of Peplink Balance provides a System Administrator with up to date information on network status. The settings for configuring Email Notification are found at: System> Email Notification Email Notification Settings Email Notification This setting specifies whether or not to enable Email Notification. If the box Enable is checked, then the Peplink Balance will sendemail messages to theSystem Administrators when the WAN status changes, or when new firmware is available. If the box Enable is not checked, Email Notification is disabled and the Peplink Balance will not send email messages. SMTP Server This setting specifies the SMTP server to be used for sending email. If the Server requires authentication, check the box Require authentication. SSL Encryption Check the box to enable SMTPS. When the box is checked, the next field SMTP Port will be changed to 465 automatically. SMTP Port This field is for specifying the SMTP Port number. By default, this is set to 25; when the SSL Encryption box is checked, the default port number will be set to 465. You may customize the port number by editing this field. Click the button Default to restore the number to its default setting. SMTP User Name / Password This setting specifies the SMTP username and password while sending email. These options are shown only if the Require authentication check box is checked in the SMTP Server setting.
USER MANUAL Peplink Balance Series http://www.peplink.com -184 / 227 - Copyright © 2014 Peplink Confirm SMTP Password This field allows you to verify and confirm the new administrator password. Sender’s Email Address This setting specifies the email address which the Peplink Balance will use to send its reports. Recipient’s Email Address This setting specifies the email address(es) to which the Peplink Balance will send email notifications. For multiple recipients, separate each email using the enter key. After you have completed the settings, you can click the Test Email Notificationbutton to test the settings before saving it. After it is clicked, you will see this screen to confirm the settings: ClickYes to confirm. In a few seconds, you will see a message with detailed test results.
USER MANUAL Peplink Balance Series http://www.peplink.com -185 / 227 - Copyright © 2014 Peplink 23.5 Event Log The Event Log functionality enables event logging at a specified remote Syslog server.The settings for configuring Remote System Log are found at: System>Event Log Remote Syslog Settings Remote Syslog This setting specifies whether or not to log events at the specified remote Syslog server. Remote Syslog Host This setting specifies the IP address or hostname of the remote Syslog server. Push Events The Peplink Balance can also send push notifications to mobile devices that have our Mobile Router Utility installed. Click the square to activate this feature. For more information regarding the Router Utility, please go to: www.peplink.com/products/router-utility
USER MANUAL Peplink Balance Series http://www.peplink.com -186 / 227 - Copyright © 2014 Peplink 23.6 SNMP SNMPor Simple Network Management Protocolis an open standard that can be used to collect information about the Peplink Balance unit. SNMP configuration is located at:System> SNMP SNMP Settings SNMP Device Name This field shows the router name defined in System > Admin Security. SNMP Port This option specifies the port which SNMP used. The default port is set as 161. SNMPv1 This option allows you to enable SNMP version 1. SNMPv2 This option allows you to enable SNMP version 2. SNMPv3 This option allows you to enable SNMP version 3.
USER MANUAL Peplink Balance Series http://www.peplink.com -187 / 227 - Copyright © 2014 Peplink To add a community for either SNMPv1 or SNMPv2, click theAdd SNMP Communitybutton in the Community Nametable, upon which the following screen is displayed: SNMP Community Settings Community Name This setting specifies the SNMP Community Name. Allowed Source Subnet Address This setting specifies a subnet from which access to the SNMP server is allowed. Enter subnet address here (e.g. 192.168.1.0) and select the appropriate subnet mask. To define a user name for SNMPv3, click Add SNMP Userin the SNMPv3 User Nametable, upon which the following screen is displayed: SNMPv3 User Settings User Name This setting specifies a user name to be used in SNMPv3. Authentication Protocol This setting specifies via a drop-down menu the one of the following valid authentication protocols:  NONE  MD5  SHA When MD5 or SHA is selected, an entry field will appear for the password. Privacy Protocol This setting specifies via a drop-down menu the one of the following valid privacy protocols:  NONE  DES When MD5 or SHA is selected, an entry field will appear for the password.
USER MANUAL Peplink Balance Series http://www.peplink.com -188 / 227 - Copyright © 2014 Peplink 23.7 InControl InControl is a cloud based service which allows you to manage all of your Peplink and Pepwave devices with one unified system. With it, you can generate reports, gather statistics, and configure your devices automatically. All of this is now possible with InControl. When this check box is checked, the device's status information will be sent to the Peplink InControl system. This device's usage data and configuration will be sent to the system if you enable the features in the system. You can sign up for an InControl account at https://incontrol2.peplink.com/. You can register your devices under the account, monitor their status, see their usage reports and receive offline notifications.
USER MANUAL Peplink Balance Series http://www.peplink.com -189 / 227 - Copyright © 2014 Peplink 23.8 Configuration Backing up the Peplink Balance settings immediately after the successful completion of the initial setup is strongly recommended. The functionality to download and upload Peplink Balance settings is found at: System> Configuration Configuration Restore Configuration to Factory Settings The Restore Factory Settings button is to reset the configuration to the factory default settings. After clicking the button, you will need to click the Apply Changes button on the top right corner to make the settings effective. Downloading Active Configurations The purpose of the Download button is to backup the current active settings. Click Download and save the configuration file. Uploading Configurations To restore or change settings based on a configuration file, click Choose File to locate the configuration file on the local computer, and then click Upload. The new settings can then be applied by clicking the Apply Changes button on the page header, or you can cancel the procedure by pressing discard on the Main page of Web Admin Interface. Uploading Configuration from High Availability Pair (Available on Peplink Balance 210+) In a High Availability (HA) configuration, the Balance unit can quickly load the configuration of its HA counterpart. To do so, click the Upload button. After loading the settings, configure the LAN IP address of the Peplink Balance unit to be different from the HA counterpart.
USER MANUAL Peplink Balance Series http://www.peplink.com -190 / 227 - Copyright © 2014 Peplink 23.9 Feature Add-ons Some balance models have features that could be activated upon purchase. Once the purchase is complete, you will receive an Activation Key. Enter the key on the Activation Key field, click Activate, and then click Apply Changes. 23.10 Reboot This page provides a Reboot button for restarting the system. For maximum reliability, the Peplink Balance series can equip with two copies of firmware; each copy a different version. You can select the firmware version you would like to reboot the device with. The firmware marked with (Running) is the current system boot up firmware. Please note that a firmware upgrade will always replace the inactive firmware partition.
USER MANUAL Peplink Balance Series http://www.peplink.com -191 / 227 - Copyright © 2014 Peplink 24 Tools 24.1 Ping The Ping Test tool in the Peplink Balance performs Pings through a specified Ethernet interface or a SpeedFusionTM VPN connection. You can specify the number of pings in the fieldNumber of timesto a maximum number of 10 times, and Packet Size can be specified in the fieldPacket Size to a maximum of 1472 bytes. The Ping utility is located at System> Tools > Ping, illustrated as follows: Tip A System Administrator can use the Ping utility to manually check the connectivity of a particular LAN/WAN connection.
USER MANUAL Peplink Balance Series http://www.peplink.com -192 / 227 - Copyright © 2014 Peplink 24.2 Traceroute Test The Traceroute Test tool traces the routing path to the destination through a particular Ethernet interface or a SpeedFusionTMconnection. The Traceroute Test utility is located at System> Tools >Traceroute. Tip A System Administrator can use the Traceroute utility to analyze the connection path of a LAN/WAN connection. 24.3 PepVPN Test (Available on Peplink Balance 210+) The PepVPN Test tool can help to test the throughput between different VPN peers. You can define the Test Type,Direction, and Duration of the test, and press Go!to perform the throughput test.The VPN Test utility is located at System > Tools >PepVPN Testillustrated as follows: 24.4 PepVPN Analyzer The bandwidthbonding feature of PepVPN occurs when multiple WAN lines from one end merge with multiple WAN lines from the other end. For this to happen, each WAN line needs to form a connection with all the WAN lines on the opposite end. The function of the PepVPN Analyzer is to report the throughput, packet loss, and latency of all possible combinations of connections.
USER MANUAL Peplink Balance Series http://www.peplink.com -193 / 227 - Copyright © 2014 Peplink This feature is located in System > PepVPN Analyzer.To utilize this feature, simply choose your profile from the drop-down menu and clickGo! 24.5 CLI (Command Line Interface Support) The serial console connector with the Peplink Balance 305, 380 HW rev 5, Peplink Balance 580, Peplink Balance 710 HW rev 2, Peplink Balance 1350 and Peplink Balance 2500 is RJ-45.To access the serial console port, prepare a RJ-45 to DB-9 console cable. Connect the RJ-45 end to the unit's console port and the DB-9 end to a terminal's serial port. The port setting will be 115200,8N1. The serial console connector with the Peplink Balance 305, 380 HW rev 1 to 4, Peplink Balance 710 HW rev 1 is DB-9 male connector. To access the serial console port, connect a null modem cable with a DB-9 connector on both ends to a terminal with the port setting of 115200,8N1.
USER MANUAL Peplink Balance Series http://www.peplink.com -194 / 227 - Copyright © 2014 Peplink 25 Status 25.1 Device System information is located at Status>Device:
USER MANUAL Peplink Balance Series http://www.peplink.com -195 / 227 - Copyright © 2014 Peplink System Information Router Name This is the name specified in the field Router Name located in System > Admin Security. Model This shows the model name and number of this device. Hardware Revision This shows the hardware version of this device. Serial Number This shows the serial number of this device. Firmware This shows the firmware version this device is currently running. Uptime This shows the length of time since the device has been rebooted. System Time This shows the current system time. Diagnostic Report The Download button is for exporting a diagnostic report file required for system investigation. The second table shows the MAC address of each LAN/WAN interface connected. Important Note If you encounter issues and would like to contact Peplink Support Team (http://www.peplink.com/contact/), please download the diagnostic report file and attach it along with a description of your encountered issue. In firmware 5.1 or before, Diagnostic Report file can be obtain at System > Reboot
USER MANUAL Peplink Balance Series http://www.peplink.com -196 / 227 - Copyright © 2014 Peplink 25.2 Active Sessions Information on Active Sessions is at: Status > Active Sessions> Overview This screen displays the number of sessions initiated by each application. Click on each Service to obtain additional information. This screen also indicates the number of sessions initiated by each WAN port. Finally, you can see which clients are initiating the most sessions.
USER MANUAL Peplink Balance Series http://www.peplink.com -197 / 227 - Copyright © 2014 Peplink In addition, you can also perform a filtered search for specific sessions. You can filter by subnet, port, protocol, and interface. To perform a search, navigate to: Status > Active Sessions> Search This Active Sessions section displays the active inbound / outbound sessions of each WAN connection on Peplink Balance. A filter is available to help sort out the active session information.Enter a keyword in the field or check one of the WAN connection boxes for filtering.
USER MANUAL Peplink Balance Series http://www.peplink.com -198 / 227 - Copyright © 2014 Peplink 25.3 Client List The client list table is located at Status > Client List.It lists DHCP and online client IP addresses: their Name (retrieved from DHCP reservation table or defined by users), their current Download and Upload rate and the MAC address. Clients can be imported into the DHCP Reservation table by clicking the button on the right-most column. Further update the record after the import by going to Network > LAN. If PPTP Server in section 21.2,SpeedFusionTM in section12.1, or AP Controller in section 17is enabled, you may see the corresponding connection name listed in the Namefield. 25.4 WINS Client The WINS client list table is located at Status >WINS Client. It lists the IP addresses and Names of WINS clients. This option will only be available when you have enabled the WINS Server in section 0.Name of clients retrieved will be automatically matched into Client List in the previous section.Click the button Flush All to flush all WINS client records. 25.5 SpeedFusionTMStatus This is a page showing the current status of SpeedFusionTM, located at: Status >SpeedFusionTM Details about SpeedFusionTMconnection peers would be shown as below. You can simply click on the corresponding peer name to explore the WAN connection(s) status and subnet information of each VPN peer.
USER MANUAL Peplink Balance Series http://www.peplink.com -199 / 227 - Copyright © 2014 Peplink 25.6 Event Log Event Loginformation is located at: Status>Event Log 25.6.1 Device Event Log The log section displays a list of events that has taken place on the Peplink Balance unit.Click the Refresh button to retrieve log entries again. Click the Clear Log button to clear the log. Select 50, 100, or allto show the corresponding number of events in the log.
USER MANUAL Peplink Balance Series http://www.peplink.com -200 / 227 - Copyright © 2014 Peplink 25.6.2 IPsec Event Log This section displays a list of events that has taken place within an IPsec VPN connection. Check the box next to Auto Refresh and the log will be refreshed automatically. For an AP event Log, navigate to: AP > Info 25.7 Bandwidth This section shows the bandwidth usage statistics, located at: Status >Bandwidth. Bandwidth usage at the LAN while the device is switched off (e.g. LAN Bypass) are neither recorded nor shown.
USER MANUAL Peplink Balance Series http://www.peplink.com -201 / 227 - Copyright © 2014 Peplink 25.7.1 Real-Time The Data transferred since installationtable indicates how much network traffic has been processed by the device since first bootup.The Data transferred since last reboot table indicates how much network traffic has been processed by the device since the last bootup. Click the Show Detailslink on the top right hand corner of each table, anda breakdown of the data transferred will be shown.The check box Stacked below the data transferred graph can be checked to show the aggregated transferred rate of both traffic directions.
USER MANUAL Peplink Balance Series http://www.peplink.com -202 / 227 - Copyright © 2014 Peplink 25.7.2 Hourly This page shows the hourly bandwidth usage for all WAN connections, with the option of viewing each individual connection. Select the desired connection to check from the drop down menu.
USER MANUAL Peplink Balance Series http://www.peplink.com -203 / 227 - Copyright © 2014 Peplink 25.7.3 Daily This page shows the daily bandwidth usage for all WAN connections, with the option of viewing each individual connection. Select the connection to check from the drop down menu.If you have enabled theBandwidth Monitoringfeature as shown in section 11.4, the Current Billing Cycletable for that WAN connection will be displayed. Click ona date to view the client bandwidth usage of that specific date. This feature is not available if you have selected to view the bandwidth usage of only a particular WAN connection. The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte (GB). Status
USER MANUAL Peplink Balance Series http://www.peplink.com -204 / 227 - Copyright © 2014 Peplink Click on a specific date to receivea breakdown of all client usage for that date.
USER MANUAL Peplink Balance Series http://www.peplink.com -205 / 227 - Copyright © 2014 Peplink 25.7.4 Monthly This page shows the monthly bandwidth usage for each WAN connection. If you have enabled Bandwidth Monitoringfeature as shown in section11.4, you can check the usage of each particular connection and view the information byBilling Cycle or byCalendar Month. Click the first two rows to view the client bandwidth usage on the last two months.This feature is not available if you have chosen to view the bandwidth of an individual WAN connection. The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte(GB). Click on a specific month to receive a breakdown of all client usage for that month.
USER MANUAL Peplink Balance Series http://www.peplink.com -206 / 227 - Copyright © 2014 Peplink Appendix A. Restoration of Factory Defaults To restore the factory default settings on a Peplink Balance unit, perform the following: For Balance 20/30/30 LTE/210/310: 1. Locate the reset button on the Peplink Balance unit. 2. With a paper clip, press and keep the reset button pressed for at least 10 seconds, until the unit reboots itself. For Balance 305/380/580/710/1350/2500:  Use the buttons on front panel to control the LCD menu to go to Maintenance>Factory Defaults, and then choose Yes to confirm. Afterwards, the factory default settings will be restored. Important Note All user settings will be lost after restoring the factory default settings. Regular backup of configuration parameters is strongly recommended.
USER MANUAL Peplink Balance Series http://www.peplink.com -207 / 227 - Copyright © 2014 Peplink Appendix B. Routing under DHCP, Static IP, and PPPoE The information in this appendix applies only to situations where the Peplink Balance operates a WAN connection under DHCP, Static IP, and PPPoE. B.1 Routing via Network Address Translation (NAT) When the Peplink Balance is operating under NAT mode, the source IP addresses of outgoing IP packets are translated to the WAN IP address of Peplink Balance. With NAT, all LAN devices share the same WAN IP address to access the Internet (i.e. the WAN IP address of Peplink Balance). Operating the Peplink Balance in NAT mode requires only one WAN (Internet) IP address.In addition, operating in NAT mode also has security advantages because LAN devices are hidden behind the Peplink Balance.They are not directly accessible from the Internet, and, hence, less vulnerable to attacks. The following figure shows the packet flow in NAT mode:
USER MANUAL Peplink Balance Series http://www.peplink.com -208 / 227 - Copyright © 2014 Peplink B.2 Routing via IP Forwarding When Peplink Balance is operating under IP Forwarding mode, the IP addresses of IP packets are unchanged; Peplink Balance forwards both inbound and outbound IP packets without changing their IP addresses. The following figure shows the packet flow in IP Forwarding mode:
USER MANUAL Peplink Balance Series http://www.peplink.com -209 / 227 - Copyright © 2014 Peplink Appendix C. Case Studies C.1 Performance Optimization C.1.1 Scenario In this scenario, email and web browsing are the two main Internet services used by the LAN users. The mail server is external to the network. The connections are ADSL (WAN1, with slow uplink and fast downlink) and Metro Ethernet (WAN2, symmetric). C.1.2 Solution For optimal performance with this configuration, individually set the WAN load balance according to the characteristics of each service.  Web browsing mainly downloads data; sending e-mails mainly consumes upload bandwidth.  Both connectionsoffer good download speeds; WAN2 offers good upload speeds.  Define WAN1 and WAN2's inbound and outbound bandwidths to be 3M/512k and 4M/4M respectively. This will ensure that outbound traffic is more likely to be routed through WAN2.  For HTTP, set the weight to 3:4.  For SMTP, set the weight to 1:8, such that users will have a greater chance to be routed via WAN2 when sending e-mail. C.1.3 Settings 1. Add a new outbound traffic rule for HTTP. 2. Add a new outbound traffic rule for SMTP. In general, to add a new outbound traffic rule, navigate toNetwork> Outbound Policy: Click Add Rule to add a new load distribution rule. Click here and Select Managed by Custom Rules
USER MANUAL Peplink Balance Series http://www.peplink.com -210 / 227 - Copyright © 2014 Peplink Settings for HTTP: Settings for SMTP: Set the weight of WAN1 and WAN2 for HTTP to 3 and 4, respectively Set the weight of WAN1 and WAN2 for SMTP to 1 and 8, respectively
USER MANUAL Peplink Balance Series http://www.peplink.com -211 / 227 - Copyright © 2014 Peplink C.2 Maintaining the Same IP Address throughout a Session C.2.1 Scenario Some IP address sensitive web sites (for example, Internet banking) use both client IP address and cookie matching for session identification.Since load balancing uses different IP addresses, the session is dropped when a mismatching IP is detected resulting in frequent interruptions while visiting such sites. C.2.2 Solution Make use of the Persistency functionality of Peplink Balance. With Persistence configuredand the ByDestinationoption selected, the Peplink Balance will usea consistent WAN connection for source-destination pairs of IP addresses,preventing sessions from being dropped. With Persistence is configured and the option By Sourceis selected, Peplink Balance uses a consistent WAN connection for same source IP addresses. This option offers higher application compatibility,but may inhibit the load balancing function unless there are many clients using the internet. C.2.3 Settings Set persistence in: Network> Outbound Policy Click Add Rule, select HTTP(TCP port 80) for web service, and select Persistence. Click Save and then Click Apply Changes on the top right corner to complete the process. Tip A network administrator can use the Traceroute utility to manually analyze the connection path of a particular WAN connection.
USER MANUAL Peplink Balance Series http://www.peplink.com -212 / 227 - Copyright © 2014 Peplink C.3 Bypassing the Firewall to Access Hosts on LAN C.3.1 Scenario There are times when remote access to computers on the LAN is desirable; for example, when hosting web sites, online businesses and FTP download and upload areas, etc. In such cases, it may be appropriate to create an inbound NAT mapping for the network to allow some hosts on the LAN to be accessible from outside of the firewall. C.3.2 Solution The Web Admin Interface can be used to add an inbound NAT mapping to a host and to bind the host to the WAN connection(s) of your choice. To begin, navigate to Network>NAT Mappings> AddNAT Rule In this example, the host with an IP address of 192.168.1.102 is bound to 211.123.123.100 of WAN1: Click Apply Changes on the top right corner to complete the process.
USER MANUAL Peplink Balance Series http://www.peplink.com -213 / 227 - Copyright © 2014 Peplink C.4 Inbound Access Restriction C.4.1 Scenario A firewall is required in order to protect the network from potential hacker attacks and other Internet security threats. C.4.2 Solution Firewall functionality is builtinto the Peplink Balance. By default, inbound access is unrestricted. Enabling a basic level of protection involves setting up firewall rules. For example, in order to protect your private network from external access, you can set up a firewall rule between the Internet and yourprivate network.To do so,navigate to Network > Access Rules. Then click the Add Rulebutton in theInbound Firewall Rulestableand change the settings according to the following screenshot: After the fields have been entered as in the screenshot, click Save to add the rule. Afterwards, change the default inbound rule toDeny by clicking thedefaultrule in the Inbound Firewall Rulestable.Click Apply Changes on the top right corner to complete the process.
USER MANUAL Peplink Balance Series http://www.peplink.com -214 / 227 - Copyright © 2014 Peplink C.5 Outbound Access Restriction C.5.1 Scenario For security reasons, it may be appropriate to restrict outbound access. For example, you may want to prevent LAN usersfrom usingftp to transfer files to and from the Internet. This can easily be achieved by setting up an outbound firewall rule with Peplink Balance. C.5.2 Solution To setup a firewall between Internet and private network for outbound access, navigate to Network > Access Rules. Afterwards, click the Add Rulebutton in the Outbound Firewall Rulestable, and then follow the settings according the screenshot: After the fields have been entered as in the screenshot, click Save to add the rule. Click Apply Changes on the top right corner to complete the process.
USER MANUAL Peplink Balance Series http://www.peplink.com -215 / 227 - Copyright © 2014 Peplink Appendix D. Troubleshooting Problem 1 Outbound load is only distributed over one WAN connection. Solution Outbound load balancing can only be distributetraffic evenly between available WAN connections if many outbound connections are made. If there is only one user on the LAN and only one download session is made from his/her browser, the WAN connections cannot be fully utilized. For a single user, download management applications are recommended.The applications can split a file into pieces and download the pieces simultaneously. Examples include:DownThemAll(Firefox Extension), iGetter (Mac), etc. If the outbound traffic is going across the SpeedFusionTM tunnel, (i.e. transferring a file to a VPN peer)the bandwidth of all WAN connections will be bonded. In this case, all bandwidth will be utilized and a file will be transferred across all available WAN connections. For additional details, please refer to this FAQ: http://www.peplink.com/knowledgebase/maximizing-your-wan-connections-without-speedfusion/ Problem 2 I am using a download manager program (e.g. Download Accelerator Plus,DownThemAll etc.) now. Why is the download speed still only that of a single link? Solution First, check whether allWAN connections are up. Second, ensure your download manager application has split the file into 3 parts or more. It is also possible that all of 2 or even 3 download sessions were being distributed to the same link by chance. Problem 3 I am using some websites to lookup my public IP address, e.g. www.whatismyip.com.WhenIkeep pressing the browser's Refresh button, the server almost always returns the same address.The IP address supposed to be changing for every refresh Solution The web server has enabled the Keep Alive function, which ensures that you use the same TCP session to query the server. Try to test with a web site that does not enable Keep Alive. For example, tryhttp://private.dnsstuff.com/tools/aboutyou.ch(This third-party web site is provided only for reference.Peplink has no association with the site and does not guarantee the site's validity or availability.) Problem 4 What can I do if I suspect a problem on my LAN connection? Solution You can test the LAN connection using Ping. For example, if you are using DOS/Windows, at the Command Prompt, type: ping 192.168.1.1 This pingsthe Peplink Balance device (provided that Peplink Balance device’s IP is 192.168.1.1) to test whether the connection to Peplink Balance is OK.
USER MANUAL Peplink Balance Series http://www.peplink.com -216 / 227 - Copyright © 2014 Peplink Problem 5 What can I do if I suspect a problem on my Internet/WAN connection? Solution You can test the WAN connection by Ping, which is similar to problem 4. As we want to isolate the problems from the LAN, Ping will be performed from Peplink Balance. By using the Ping/Tracerouteunder the tab Status of the Peplink Balance, you may able to find out the source of problem. Problem 6 When I upload files to a server via ftp, the transfer stalls after a few kilobytes of data are sent.What should I do? Solution The Maximum Transmission Unit (MTU) or MSS setting may need to be adjusted. By default, the MTU is set at 1440. Choose Auto for all of your WAN connections. If that does not solve the problem, you can try the MTU 1492 if a connection is a DSL. If problem still persists, change the size to progressive smaller values until your problem is resolved (e.g. 1462, 1440, 1420, 1400, etc).
USER MANUAL Peplink Balance Series http://www.peplink.com -217 / 227 - Copyright © 2014 Peplink Appendix E. Product Specifications E.1 Peplink Balance 20, 30 and 30 LTE Routing  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Outbound Link Load Balance Device Management  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  IPsec (Network-to-Network)  Compatible with IPsec and PPTP VPNPassthrough  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Intrusion Detection System Physical Interface  Two (Balance 20) / Three (Balance 30, 30 LTE) RJ-45 for an IEEE 802.3u 10/100/1000M WAN  Four RJ-45 for an IEEE 802.3ab 10/100/1000M LAN Power Specification  DC Input 9-16V Operating Environment  Kensington Lock Interface  Temperature: 0°C - 55°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -218 / 227 - Copyright © 2014 Peplink E.2 Peplink Balance 210 and 310 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance Device Management  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Bandwidth Bonding SpeedFusionTM  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface (Balance 210 Hardware Revision 2)  Two RJ-45 for an IEEE 802.3u 10/100/1000M WAN  Four RJ-45 for an IEEE 802.3ab 10/100/1000M LAN Physical Interface (Balance 310 Hardware Revision 2)  Three RJ-45 for an IEEE 802.3u 10/100/1000M WAN  Four RJ-45 for an IEEE 802.3ab 10/100/1000M LAN Power Specification  DC Input 9-16V Operating Environment  Temperature: 0°C - 65°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -219 / 227 - Copyright © 2014 Peplink E.3 Peplink Balance 380 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance DeviceManagement  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Bandwidth Bonding SpeedFusionTM  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface (Balance 380 Hardware Revision 5)  Three RJ-45 for an IEEE 802.3ab 10/100M/1000M WAN  One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN  One RJ-45 Console / Serial Port Power Specification  AC input 100-240V Operating Environment  Temperature: 0°C - 40°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -220 / 227 - Copyright © 2014 Peplink E.4 Peplink Balance 305 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance DeviceManagement  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface  Three RJ-45 for an IEEE 802.3ab 10/100M/1000M WAN  One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN  One RJ-45 Console / Serial Port Power Specification  AC input 100-240V Operating Environment  Temperature: 0°C - 40°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -221 / 227 - Copyright © 2014 Peplink E.5 Peplink Balance 380 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance DeviceManagement  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Bandwidth Bonding SpeedFusionTM  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface (Balance 380 Hardware Revision 5)  Three RJ-45 for an IEEE 802.3ab 10/100M/1000M WAN  One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN  One RJ-45 Console / Serial Port Power Specification  AC input 100-240V Operating Environment  Temperature: 0°C - 40°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -222 / 227 - Copyright © 2014 Peplink E.6 Peplink Balance 580 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance DeviceManagement  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Bandwidth Bonding SpeedFusionTM  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface  FiveRJ-45 for an IEEE 802.3ab 10/100M/1000M WAN  One RJ-45 for an IEEE 802.3ab 10/100M/1000M LAN  One RJ-45 Console / Serial (modem / TA) Port  LAN Bypass from WAN5 to LAN Power Specification  AC input 100-240V Operating Environment  Temperature: 0°C - 40°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -223 / 227 - Copyright © 2014 Peplink E.7 Peplink Balance 710 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance DeviceManagement  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Bandwidth Bonding SpeedFusionTM  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface  Seven RJ-45 for an IEEE 802.3ab 10/100/1000M WAN  One RJ-45 for an IEEE 802.3ab 10/100/1000M LAN  One RJ-45 Console / Serial Port Power Specification  AC input 100-240V Operating Environment  Temperature: 0°C - 40°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -224 / 227 - Copyright © 2014 Peplink E.8 Peplink Balance 1350 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance DeviceManagement  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Bandwidth Bonding SpeedFusionTM  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface  ThirteenRJ-45 for an IEEE 802.3ab 10/100/1000M WAN  One RJ-45 for an IEEE 802.3ab 10/100/1000M LAN  One RJ-45 Console / Serial (modem / TA) Port  LAN Bypass from WAN1 to LAN Power Specification  AC input 100-240V Operating Environment  Temperature: 0°C - 40°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -225 / 227 - Copyright © 2014 Peplink E.9 Peplink Balance 2500 Routing  Drop-in Mode and NAT  Flexible Custom Outbound Routing Policy WAN Support  DHCP, PPPoE and Static IP  Inbound and Outbound Link Load Balance DeviceManagement  Wizard & Menu Driven Web Management Interface over HTTP / HTTPS  Remote Reporting and Management  Bandwidth Usage Monitor  Configurations Upload and Download Internet Access Sharing  SUA (Single User Account) / Multi-to-Multi NAT  NAT supports PAT (Port Address Translation) Security  PPTP VPN Server  IPsec (Network-to-Network)  Rules-based Stateful Firewall, with IP, Protocol, and Port filtering  Bandwidth Bonding SpeedFusionTM  VPN Encryption: 256-bit AES  Intrusion Detection System Physical Interface  Twelve RJ-45 for an IEEE 802.3ab 10/100/1000M WAN  Eight RJ-45 for an IEEE 802.3ab 10/100/1000M LAN /Two SFP+ for an IEEE 802.3ae 10G LAN  One RJ-45 Console / Serial Port Power Specification  AC input 100-240V Operating Environment  Temperature: 0°C - 40°C  Humidity: 10% - 90% (non-condensing)
USER MANUAL Peplink Balance Series http://www.peplink.com -226 / 227 - Copyright © 2014 Peplink Appendix F. Declaration 1. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS 2. Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 3. Radiation Exposure Statement (for Balance One): This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 22cm between the radiator & your body. Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation channels only.
Contact Address: United States Office 800 West El Camino Real, Mountain View CA 94040 United States Tel: +1 (650) 450 9668 Fax: +1 (866) 625 4664 Hong Kong Office A5, 5/F, HK Spinners Industrial Building, Phase 6, 481 Castle Peak Road, Cheung Sha Wan, Hong Kong Tel: +852 2990 7600 Fax: +852 3007 0588 Italy Office Via Sismondi 50/3 20133 Milan Italy Tel: +39 02 8986 6852 Saudi Arabia Office 3/F, Saudi Business Center, Jeddah, Saudi Arabia Tel: +39 02 8986 6852 Contact Us: Sales http://www.peplink.com/contact/sales/ Support http://www.peplink.com/contact/ Certified Peplink Partner http://www.peplink.com/partners/channel-partner-program/ Difficulties when configuring the device? Visit our YouTube Channel! http://www.youtube.com/PeplinkChannel Want to know more about us? Add us on Facebook! http://www.facebook.com/peplink What are we doing at the moment? Follow us on Twitter! http://twitter.com/Peplink Anything want to share with everyone? Discuss on Peplink Forum! http://forum.peplink.com South Africa Office Unit 24, Cambridge Office Park,5 Bauhinia Street, Highveld, Centurion, South Africa Tel: +27 12 665 5829

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