Samsung SDS SHS-3120XMKEN DIGITAL DOORLOCK User Manual
Samsung SDS Co., Ltd. DIGITAL DOORLOCK
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![8 Outdoor Unit Parts No. Name Description 1 Number Pad This is used to enter the numbers when registering, changing or deleting the password. Once registered, users can open the door by entering the registered password. 2 Display Lamp This lamp displays how the doorlock operates, including reading a card. 3 [Wake-up] Button This button is used to recognize a card, entering a password, or finishing the registration mode. 4 Card Reader The Card Reader is used to recognize a registered card before opening the door. Touch the [Wake Up] button to operate the Card Reader. 5 External Power Contact Power can be supplied from the emergency battery after the main batteries have been completely discharged (9V battery). 6 Reset Button This button is used to reset the unit when it stops operating. The registered data are not deleted. Number Pad Turned OffNumber Pad Turned OnNumber Pad External Power Contact [Wake-up] Button Card Reader [Wake Up] Button Touch Display Lamp](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-10.png)
![9 Indoor Unit Parts No. Name Description 1 [OPEN] Button This is one touch button used to open the locked door. (It is also used to lock the door from indoor in manual locking mode) 2 Manual Swichgear The Manual Switchgear is used to open or lock the door when the batteries are completely discharged. 3 Magnetic Sensor This senses door opening and closing. 4 Battery Cover This cover protects the batteries, the [Set] button, and the [Card] button. 5 Battery Holder This holds the batteries. 6 [CARD] Button This is used to register a card or delete the password/card data. 7 [SET] Button This is used to register the master password or change the password. It is also used to change the doorlock setting. Battery Cover [OPEN] ButtonManual SwitchgearMagnetic SensorBattery Holder [CARD] Button [SET] Button](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-11.png)
![12 Setting the Left Hand/Right Hand The opening or locking direction may change depending on the location in which the unit is installed. Adjust the [Left Hand/Right Hand] switch according to the location of the outdoor unit before installing the indoor unit. Status of Left Hand/Right Hand The doorlock is installed on the rightof the door when it is viewed fromoutside. The doorlock is installed on the rightof the door when it is viewed fromoutside. Left Hand Right Hand Left Hand Setting Set the switch to 2. Right Hand Setting Set the switch to 1.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-14.png)
![13 Basic Functions This section describes the ways to initialize the information registered in the door lock, to register the password and card data, and to open or close the door. Initialization (Master Password, Password and Card) All registered data (master password, password and card) are deleted. After initialization, the master password is set to '1234', and the registered password and card data are all deleted. 1. Opening the Cover (from inside) Open the battery cover on the indoor unit. 2. Pressing the [Set] Button (from inside) Press and hold the [Set] button for 10 seconds or longer. - Successful: "Toot-->Toot, toot-->Toot, toot, toot, toot' sounds are generated. 3. Entering the Master Password (from outside) Enter the master password (press 1234 when initialized), and then press the [¾] button. - Successful: "Too~~~t" sound is generated. - Failed: "Toot~" sound is generated. After initializing the registered data, reregister the card and password. Initialization is available while the door is open.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-15.png)
![14 Master Password Registration and Change The master password can be 4~12 digit number. Only one password can be registered. Please register a new master password after initialization. Pressing the [Set] Button (from inside) Open the battery cover of the indoor unit and press the [Set] button for 5 seconds. 2. Entering the Previous Master Password (from outside) Enter the current password ('1234' after initialization) and press the [¾] button. 3. Entering a New Password (from outside) Enter a new master password and press the [¾] button. - To prevent burglary, it is recommended to use a password of 6 digits or longer. (Only numbers between 0 and 9 can be used.) Successful: Toot~~~t Failed: Toot~~ Successful: Too~~~t, toot, toot Failed: Toot~~, toot, toot Toot -> too, tootRegistering or changing the password is available while the door is open.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-16.png)
![15 Password Registration The password can be 4~12 digit number. Up to 70 including cards can be registered. Please register a new password after initialization. 1. Pressing the [Set] Button (from inside) Open the battery cover of the indoor unit and briefly press the [Set] button. 2. Entering the Master Password (from outside) Enter the master password when the number pad is lighted and press the [¾] button. 3. Entering the User Code (from outside) Enter the user code (1 to 70) of the password to be registered and press the [¾] button. - The already registered code is not available. Successful: Too~~~t, toot, tootFailed: Toot~~ Successful: Toot, toot Failed: Toot~~ Toot - The 70 user codes are allocated to register the password and card information. - It is required to enter the user code of the registered password or card information to be deleted in order to delete it. Make sure to manage the user code well when registering the password or card information. - Registering the password is available while the door is open.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-17.png)
![16 4. Entering a New Password (from outside) Enter a new password (4 to 12 digits) and then press the [¾] button. - To prevent burglary, it is recommended to use a password of 6 digits or longer. (Only numbers between 0 and 9 can be used.) 5. Registering in Series and Terminating Repeat the Steps 3 and 4 to register additional passwords. - Press the [Wake Up] button to terminating registration. 6. Checking New Password Operation (from outside) To make ensure the password has been properly registered, check the new password and close the door. - Please refer to "Opening the Door from Outside with a Master Password or a Password" on page 20. Too~~~tSuccessful: Too~~~t Failed: Toot~~ - Manage your password with care so that unauthorized people will not have access to it. Regularly changing your password can reduce the risk of it being leaked. - Check if the new password works properly while the door is open. When the door opening sensor is pressed and the deadbolt comes out, refer to "Opening the Door from Outside with a Password".](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-18.png)
![17 Card Registration The door can be opened with the dedicated card contained in the product or the ISO 14443A-Type card. Up to 70 including the password can be registered. (Support for ISO14443A Type) 1. Pressing the [Card] button (from inside) Open the battery cover of the indoor unit and briefly press the [Card] button. 2. Entering the Master Password (from outside) Enter the master password when the number pad is lighted and press the [¾] button. 3. Entering a User Code (from inside) Enter the user code (1 to 70) of the card to be registered and press the [¾] button. - The already registered code is not available. Successful: Too~~~t, toot, tootFailed: Toot~~ Successful: Toot, toot Failed: Toot~~ Toot -> toot, toot - The 70 user codes are allocated to register the password and card information. - It is required to enter the user code of the registered password or card information to be deleted in order to delete it. Make sure to manage the user code well when registering the password or card information. - Registering the card is available while the door is open.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-19.png)
![18 4. Placing the Card in Contact (from outside) Place the card to be registered on the card reader. 5. Registering in a Series and Terminating Repeat the Steps 3 and 4 to register additional cards. - Press the [Wake Up] button to terminating registration. 6. Checking Card Registration (from outside) Press the [Wake Up] button and then put the card on the card reader. - Please refer to "Opening the Door from Outside with a Card" on page 21. Too~~~t](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-20.png)
![19 Deleting the Card and Password Individually Registered cards or passwords can be individually deleted. 1. Pressing the [Card] Button (from inside) Open the battery cover of the indoor unit and press and hold the [Card] button for 5 seconds. 2. Entering the Master Password (from outside) Enter the master password and press the [¾] button. 3. Entering the User Code (from outside) Enter the user code (1 to 70) of the password or card to be deleted and press the [¾] button. - The code that is not registered is not deleted. Successful: Too~~~t, toot, toot Failed: Toot~~ Successful: Too~~~t Failed: Toot~~ Toot -> Toot, toot- Check the user code of he password or card information to be deleted before deleting it.- Deleting the card is available while the door is open. - The door cannot be opened with the deleted password or card.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-21.png)
![20 Opening the Door from Outside with a Master Password or a Password 1. Pressing the [Wake Up] button Press the [Wake Up] button. 2. Entering the Password Double Security Mode Enter the password and press the [¾] button when all the numbers on the pad are lighted. When any two number buttons are lighted, press the buttons one by one. Successful: Too~~~t Failed: Toot~ Common Security Mode Enter the password and press the [¾] button when all the numbers on the pad are lighted. Successful: Too~~~t Failed: Toot~ The double security mode is set when the product is purchased. Please refer to "Double Security Mode Setting" on page 22 to change the double security mode to the common security mode. - The password must be entered while the number pad is lighted. If the light is turned off, press the [Wake Up] button and reenter the password. - If the wrong password is entered, press the [#] button to cancel the entry and start from the beginning. - If the wrong password is entered 5 times in a row, a "too~t too~t too~t" alarm will sound for 10 seconds and the door lock will stop operating for 3 minutes. While the door is in this inactive mode, a single "toot" sound is generated every 10 seconds and eight consecutive "toots" will sound after 3 minutes. Following this, the lock is released from inactive mode](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-22.png)
![21 Opening the Door from Outside with a Card The door can be opened from outside using a card. Press the [Wake Up] button and place the registered card on the card reader. Placing the Card The door will be opened after 1 second. Place the card on the card reader. Pressing the [Wake Up] button. Successful: Too~~~t Failed: Toot~ - The card reader will operate properly when the card is placed within 20mm of the card reader. - The recognition distance may differ depending on the card manufacturer. - A "toot~" alarm sound is generated when an unregistered card is placed or the card is not recognized.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-23.png)
![22 Opening/Locking the Door from Inside Locking the Door from Outside Locking the Door Manually Opening the Door Manually Opening the Door Automatically Locking the Door Automatically Press the [OPEN] button in the indoor unit to open the door when it is locked. Press the [OPEN] button to lock the door when it is closed in Manual Locking mode. Turn the manual switchgear to open the door while the door is locked. Turn the manual switchgear to close the door while the door is opened. When the door is closed, the deadbolt comes out automatically after 2 seconds. Press the [Wake Up] button while the door is closed. Too~~~t Too~~t In the Manual Locking Mode In the Automatic Locking Mode](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-24.png)
![23 Additional Functions Double Security Mode Setting When you open the door using a password, you can set an authentication mode. Press the [7] or [9] buttons, and then press the [¾] button to set an authentication mode. Mode Setting [7] button: Double Security Mode [9] button: Common Security Mode Too~~~tBriefly press the [Set] button on the indoor unit. Toot Double Security Mode - This can prevent the password from being exposed by pressing any two numbers for authentication before pressing the password. - Setting the Double Security Mode is available while the door is open. - The double security mode is set when the product is purchased.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-25.png)
![24 Automatic/Manual Locking Setting Automatic locking mode allows for automatic locking of the door when it is closed. The automatic locking mode is set when the product is purchased. Press the [4] or [5] buttons, and then press the [¾] button to set automatic/ manual locking.Mode Setting [4] button: Automatic Locking Setting [5] button: Manual Locking Setting Too~~~tBriefly press the [Set] button on the indoor unit. Toot - Automatic Mode: The door is automatically locked 2 seconds after being closed. This mode is not activated when a magnet is not used or the batteries are completely discharged. - Manual Mode: The door is not automatically locked after being closed. It is locked only when the [Wake Up] button or the [OPEN] button of the indoor unit is pressed. Difference between Automatic and Manual Modes - The door is automatically locked again if the closed door is not opened within 7 seconds of being unlocked using the password or card. For security reasons, ensure that the door is locked after locking the door in Manual Lock mode, since it is not automatically locked after being closed.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-26.png)
![25 Sound Setting and Releasing The sound that is generated when the number buttons are pressed, when the door is locked, or when the locked door is unlocked, can be set according to the user's preference. Sound Function Setting The product is set to generate all sounds at the factory. (Set in 2 steps) - [0] Button: All sounds except the alarm sound are deactivated. - [1]~[3] Button: All sounds are activated and the sound gets louder as the step goes up.- In registration mode, sound is generated regardless of the current setting. The setting is in effect when registration is completed. - The sound function is set in two steps after initialization. Sound Function OperationThe sound function is set when the [¾] button is pressed after the [0] ~[3] button is pressed.Sound Function [0] Button: Mute [1] Button: 1 Step[2] Button: 2 Step[3] Button: 3 StepToo~~~tBriefly press the [Set] button on the indoor unit. Toot](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-27.png)
![26 Alarm Sound/Emergency Sound Alarm Sound (Prank Prevention Function) This function generates an alarm sound and deactivates door lock operation when it is improperly handled from outside. Releasing the Alarm Card or Password Error This alarm will sound if an attempt is made to open the door with an unregistered card, or if a wrong password is entered five times in a row. (The alarm sound is generated, and the door lock is deactivated for 3 minutes. While the door isin this inactive mode, a single "toot" sound is generated every 10 seconds and eight consecutive "toots" will sound after 3 minutes. Following this, the lock is released from inactive mode.) Press the [Set] button, the [Card] button or the [Open] button on the indoor unit, or turn the manual switchgear. Place the registered card to the card reader, orenter the password. (The alarm must be released within 10 secondsof its activation.) [Inside] [Outside] Too~t too~t too~t (for 10 seconds) OrOr](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-28.png)
![27 Setting the Security Function This function prevents intrusion from outside while the residents are out. Once set, it generates an alarm sound when the door lock is operated from inside. This alarm sounds if the [OPEN] button is pressed, or the manual switchgear is turned while the security function is being activated. [Inside] Setting the Security Function Press and hold the [Wake Up] button on the outdoor unit while the door is locked. Enter the master password or password and press the [¾] button to set the securityfunction. Too~~t, too~~tToo~~t Expose the registered card to the card reader, or enter the password, and then press the [¾] button. [Outside] Press and hold the [#] button on the outdoor unit for3 seconds. Toot~, toot~, toot~(for 5 minutes) OrThe security function is automatically released when the locked door is opened from outside by entering the registered password or placing the card to the card reader. Activating the Security FunctionReleasing the Security Function](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-29.png)
![28 Double Locking The double locking function prevents opening of a locked door from outside. Press the [Open] button on the indoor unit for 5 seconds while the door is locked. Setting Double Locking [Inside] Activating Double Locking[Inside] [Outside] The alarm sound is generated when the [Card]button and the [Set] button are pressed from inside while the double locking function is set.When the [Wake Up] button is pressed, the door cannot be opened while the alarm sound is generated. Too~~t, too~~t Too~~t, too~~t Releasing Double LockingPress the [Open] button on the indoor unit. [Inside] Turn the manual switchgear. 삐 Please be cautious since the door cannot be opened from outside when this function is set. Particularly be careful of children accidentally setting this function from inside.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-30.png)
![29 Troubleshooting Please refer to the following if the door lock does not operate properly. If the problem can still not be solved, contact the nearest service center. Power Source Problem Solution Remark There is no power. - Check to ensure the batteries are in good condition, with the poles (+/-) correctly placed. - Check to see if the batteries are discharged, or have been inserted improperly. P. 10~11 Master Password/Password/Card Problem Solution Remark The master password cannot be changed. - This may be a case of delayed password change. The password must be changed while the number pad is illuminated. Furthermore, the new password must be entered within 10 seconds of entering the previous one.- Replace the batteries if they are discharged. - Repeat the procedure again, referring to "Master Password Registration and Change" in the user guide. P. 14 The password cannot be registered. - The code to be registered has another information. Try again after changing the user code. - Check if the password has 4-12 digits. P. 15~16 The card cannot be registered. - The code to be registered has another information. Try again after changing the user code. - Place the card to be registered within 10 seconds of entering the user code. P. 17~18 The door cannot be opened even after entering the password followed by the [¾] button. - Check that the registered password has been correctly entered. - If number buttons are not lighted while the password is being entered, then the entry will not be accepted. Reenter the password from the beginning when the number pad is lighted after pressing the [Wake Up] button. (The light on the number pad is automatically turned off if an entry is not initiated within 5 seconds.) P. 20 The door cannot be opened with the card.- This may be a case of an unregistered card, or of the card not being recognized. Register the card and try to open it again. - The card must be properly placed on the card reader. P. 21](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-31.png)
![30 Problem Solution Remark The door cannot be opened with the password or card. - The door cannot be opened from the outside using the password or card if the double locking function has been activated. A "too~~t, too~~t" sound is generated if the [Wake Up] button is pressed when the double locking function is activated. P. 28 The password or card registration data can be verified, but the door cannot be opened. This could be a malfunction of the door lock. Please call the nearest service center. - Automatic Locking Problem Solution Remark The door does not lock automatically after being closed. - Check to ensure that Automatic Locking mode has been set. If the operation mode is set to Manual Locking, touch the [Wake Up] to lock the door. - If the door does not automatically lock when in Automatic Locking mode, then the door lock is installed improperly. Contact the digital door lock distributor to have it reinstalled. - The automatic locking function will not work if the batteries are completely discharged. Check the batteries.P. 24 Alarm Sound Problem Solution Remark The "too~~t, too~~t" alarm sound is generated when the [Wake Up] button is pressed. The alarm sound is generated if the [Wake Up] button is pressed while the double locking function is activated. Release the double locking function before using the door lock. P. 28 A strange sound (melody of "Blues for Elise") occurs when the door lock operates. It is notifying you that the batteries need to be replaced. Please change the batteries within 1 week. P. 10 Malfunction Problem Solution Remark There's no response when the [Wake Up] button is pressed. - Press the hole on the right side of the external power contact on the outdoor unit with a pin. - If there's still no response after taking the measures above, please call the nearest service center -](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-32.png)
![31 Operating Method Summary Function Default Setting or Releasing (Press the buttons in the given order.) Initialization (Password and card all deleted.) - Press and hold the [Set] button for 10 seconds Enter the current password button ※ The master password is set to '1234' after initialization. Master Password Registration/ Change '1234' Press and hold the [Set] button for 5 seconds Previous master password entry + button New master password entry + button Password Registration None Press and hold the [Set] button Master password entry + button User code entry + button New password entry + button Card Registration None Press and hold the [Card] button Master password entry + button User code entry + button Card recognition Password/Card Deletion None Press and hold the [Card] button for 5 seconds Master password entry + button User code to be deleted entry + button Opening the Door from Inside - Automatic Mode: Press the [Open] button while the door is locked The door opens. Manual Mode: Turn the manual switchgear The door opens Closing the Door from Inside - Automatic Mode: Press the [Open] button while the door is opened The door locks. Manual Mode: Turn the manual switchgear The door locks Opening the Door from Outside Double Security Mode Card: Press the [Wake Up] button Place the card to the reader within 5 seconds Password: Press the [Wake Up] button Enter any two numbers Enter the password button Closing the Door from Outside Automatic LockingAutomatic Locking: Close the door. Manual Locking: Press the [Wake Up] button. Double Security Mode Setting Double Security Mode Press the [Set] button Press or button. + button Automatic/Manual Locking Setting Automatic Locking Press the [Set] button Press or button + button. Sound Setting/Releasing 2 Steps Press the [Set] button Press , , , or + button ※ Initialization, registration, change and deletion are available while the door is open.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-33.png)
![32 Function Default Setting or Releasing (Press the buttons in the given order.) Security Function Setting - Press the [Wake Up] button, and press and hold the button for 3 seconds while the door is locked Password entry + button Security Function Release Enter the password or place the card. Emergency Sound Deactivation from Inside - Press the [Set] button or the [Card] button. Emergency Sound Deactivation from Outside - Enter the password or place the card. Double Locking Setting - Press and hold the [Open] button for 5 seconds while the door is locked. Double Locking Release - Press the [Open] button or turn the manual switchgear.](https://usermanual.wiki/Samsung-SDS/SHS-3120XMKEN/User-Guide-1099193-Page-34.png)
