Scientific Games ITVM01 LOTTERY TICKET TERMINAL User Manual

Scientific Games International LOTTERY TICKET TERMINAL Users Manual

Users Manual

PlayCentral Terminal (PCT) Technical Manual Pennsylvania State Lottery Version 0.5 August 3, 2011 FUNCTIONAL SPECIFICATIONS
SG Documentation Policy Document Name: PA - Implementation and Conversion – PCT Technical Manual – V0.5 Date: August 3, 2011 This document contains information confidential and proprietary to Scientific Games International, Inc. (SGI), a wholly owned subsidiary of Scientific Games Corporation (SGC) and may be protected by other forms of intellectual property. The information contained herein may not be reproduced, paraphrased, translated into another language, or otherwise disclosed or duplicated by any means without the prior written consent of SGI. Violators may be prosecuted. Due to the confidentiality of the subject matter, revisions or alterations are undertaken only by written agreement with SGI. The information contained in this document is subject to change by SGI without notice. Distribution of this document or any portion thereof may only be conducted by SGI or through its designated officials. The software / systems described in this document are protected by copyright law. Unauthorized duplication or use of any software described herein is prohibited. Software features may be described herein which are not implemented in every system. Similarly, ongoing enhancements to this system may result in the presence of features on a particular system, which are not included in this edition of the document. Authorized users will be notified of software / systems modifications through the release of new editions of this documentation. SGI MAKES NO WARRANTY, EXPRESSED OR IMPLIED, WITH REGARD TO THIS MATERIAL, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OF FITNESS FOR ANY PARTICULAR PURPOSE. SGI ACCEPTS NO LIABILITY FOR ERRORS CONTAINED IN THIS DOCUMENT OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH ITS PROVISION, CONTENTS, OR USE. © 2011 by Scientific Games International, Inc. All rights reserved.
i Confidential & Proprietary REVISION RECORD Version Date Modified By Revisions 0.1 06/2009 Zellers New manual that combined the field service and bench repair manuals. 0.2 10/2009 Riley Incorporated feedback from SME 0.3 01/2011 Zellers Incorporated feedback from SME 0.4 8/2011 Zellers Incorporated feedback from SME 0.5 8/2011 Zellers Added FCC statement
iii Confidential & Proprietary PREFACE Overview of This Manual This guide describes the maintenance operations for the Pennsylvania Lottery PlayCentral Terminal (PCT). It provides the technicians with information about performing the various maintenance operations, and guidelines to follow for troubleshooting and making decisions. Chapters in this Manual This technical manual contains the following chapters: Section 1 – PlayCentral Terminal (PCT) Overview Section 2 – Tools and Equipment Section 3 – Installation Procedures Section 4 – Quality Control (QC) Testing Section 5 – Diagnostics Section 6 – Component Procedures Section 7 – Troubleshooting Section 8 – Appendix A Section 9 – Electronics Tray Test Form Section 10 – Approvals
Preface PAT Technical Manual iv Confidential & Proprietary FCC Statements FCC Part 15.21 Changes or modifications to an intentional or unintentional radiator herein not expressly approved by the party responsible for compliance could void the User's authority to operate this equipment. FCC Part 15.105 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Instruction Manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case, the user will be required to correct the interference at their own expense.
v Confidential & Proprietary CONTENTS SECTION 1 PlayCentral TERMINAL (PCT) Overview ....................................... 1-11.1Purpose ................................................................................................. 1-11.2Components of the PlayCentral Terminal (PCT) ............................... 1-21.3System Specifications ......................................................................... 1-31.3.1Overall Dimensions ................................................................................... 1-31.3.2Electrical Requirements ............................................................................ 1-31.3.3Environmental Operating Range ............................................................... 1-31.3.4Interface .................................................................................................... 1-41.3.5Instant Ticket Acceptance Level ............................................................... 1-41.3.6Component Part Numbers ........................................................................ 1-51.4PCT Main Unit ....................................................................................... 1-61.5Central Processing Unit (CPU) ............................................................ 1-71.6Power Supplies ..................................................................................... 1-91.6.1Power-Supplied PCT Components ........................................................... 1-91.6.2Back-up Power .......................................................................................... 1-91.6.3Other Power Requirements ..................................................................... 1-101.7Touch Screen Display ........................................................................ 1-101.8Bill Acceptor Assembly ..................................................................... 1-111.8.1Currency Validator .................................................................................. 1-111.8.2Currency Cassette .................................................................................. 1-121.9Printer .................................................................................................. 1-131.9.1Thermal Printer Paper ............................................................................. 1-131.10Ticket Dispenser Assembly ............................................................... 1-141.10.1Ticket Pack Storage Area ..................................................................... 1-141.10.2Burster Assembly .................................................................................. 1-151.10.2.1Stepper Motor ................................................................................ 1-151.10.2.2Ticket Leading Edge Sensor .......................................................... 1-151.10.2.3Burster Blade ................................................................................. 1-151.10.2.4Guide and Drive Rollers ................................................................. 1-15
Contents PAT Technical Manual vi Confidential & Proprietary 1.10.2.5Deflection Plate .............................................................................. 1-151.10.2.6Drive Gearing ................................................................................. 1-151.10.2.7Chassis .......................................................................................... 1-161.10.3Controller PCB ...................................................................................... 1-161.10.3.1Functions........................................................................................ 1-161.10.3.2LED Indications .............................................................................. 1-161.10.3.3Power Connectors .......................................................................... 1-171.10.3.4Operating Conditions ..................................................................... 1-171.10.4Enclosure or Upper Cover ..................................................................... 1-171.11Barcode (1D/2D) Reader .................................................................... 1-181.12Document Scanner ............................................................................. 1-181.13Cover Assembly ................................................................................. 1-19SECTION 2 Tools and Equipment ..................................................................... 2-12.1Purpose ................................................................................................. 2-1SECTION 3 Installation Procedures .................................................................. 3-13.1Overview ............................................................................................... 3-13.2Accessing the Master Link Operating System .................................. 3-23.3Accessing the Aegis Operating System ............................................ 3-23.4Diagnostics – Communications_Aegis .............................................. 3-33.5Installation Wizard ................................................................................ 3-43.6Aegis Bar Code Method ....................................................................... 3-93.7Configure PCT Communications ...................................................... 3-113.8PCT Installation Checklist ................................................................. 3-133.9Pinging Process ................................................................................. 3-14SECTION 4 Quality Control (QC) Testing ......................................................... 4-14.1Overview ............................................................................................... 4-14.2Tools and Materials .............................................................................. 4-1
PAT Technical Manual Contents Confidential & Proprietary vii 4.3Setting up the Terminal ....................................................................... 4-24.4Loading Online Paper .......................................................................... 4-34.5Loading Instant Tickets ....................................................................... 4-44.6Final QC Testing Steps ........................................................................ 4-54.7Loopback Testers Illustrated .............................................................. 4-6SECTION 5 Diagnostics ..................................................................................... 5-15.1Overview ............................................................................................... 5-15.2Diagnostics Screens ............................................................................ 5-15.3Printer Test Screen .............................................................................. 5-25.3.1Print Functions .......................................................................................... 5-35.3.1.1Print Ticket with Logo ....................................................................... 5-35.3.1.2Cut Paper ......................................................................................... 5-45.3.1.3Reverse Cut ..................................................................................... 5-45.3.2Firmware Controls ..................................................................................... 5-45.3.3Update Status ........................................................................................... 5-45.4Burster Test Screen ............................................................................. 5-55.4.1Burster Tray .............................................................................................. 5-65.4.1.1Dispense .......................................................................................... 5-65.4.2Test Mode ................................................................................................. 5-65.4.3Loop Test .................................................................................................. 5-75.4.4Burster Utilities .......................................................................................... 5-75.5Scanner Test Screen ............................................................................ 5-85.5.1Scanner Diagnostics ................................................................................. 5-95.5.1.1Enable Scanner ................................................................................ 5-95.5.1.2Eject Forward ................................................................................. 5-105.5.1.3Eject Reverse ................................................................................. 5-115.5.1.4Brand Ticket ................................................................................... 5-115.5.1.5Calibrate ......................................................................................... 5-125.5.1.6Toggle Head LEDs ......................................................................... 5-125.5.1.7Reset Scanner ............................................................................... 5-135.5.1.8Process Saved Image .................................................................... 5-145.5.2Scanner Options ..................................................................................... 5-155.5.2.1Scanner Output Mode .................................................................... 5-155.5.2.2Eject Options .................................................................................. 5-155.5.2.3Image Resolution ........................................................................... 5-155.5.2.4Software Controls ........................................................................... 5-15
Contents PAT Technical Manual viii Confidential & Proprietary 5.6Interface Board Screen ...................................................................... 5-165.6.1Serial Port Tests ..................................................................................... 5-175.6.1.1Serial Port Test .............................................................................. 5-175.6.1.2Barcode Reader/Ticket Checker .................................................... 5-185.6.1.3Read BCR ...................................................................................... 5-185.6.1.4Page BCR ...................................................................................... 5-185.6.1.5Set Frequency Address .................................................................. 5-185.6.1.6Download FW to BCR .................................................................... 5-185.6.1.7Download FW to Printer BCR Controller ........................................ 5-185.7Mother Board Screen ......................................................................... 5-195.7.1NIC Port .................................................................................................. 5-205.7.1.1Start Loop Back Test ...................................................................... 5-205.7.2Mother Board Accessories ...................................................................... 5-215.7.2.1Calibrate Touch Screen ................................................................. 5-215.7.2.2Play Wave File ............................................................................... 5-215.8Burn-In Test Screen ........................................................................... 5-225.8.1Burn-In Tests .......................................................................................... 5-235.8.1.1Print Test Ticket ............................................................................. 5-235.8.1.2Paper Cutter ................................................................................... 5-245.8.1.3Hard Drive Test .............................................................................. 5-255.8.1.4LCD Backlight Toggle .................................................................... 5-265.8.1.5Scanner Forward ............................................................................ 5-275.8.1.6Toggle Scanner LEDs .................................................................... 5-285.9SGI Engine Screen ............................................................................. 5-295.9.1General Purpose I/O ............................................................................... 5-305.9.1.1Read Inputs .................................................................................... 5-305.9.1.2Write Outputs ................................................................................. 5-305.9.2Intrusion .................................................................................................. 5-305.9.2.1Reset Intrusion Detect .................................................................... 5-305.9.3Displays Brightness................................................................................. 5-305.10SGI Engine FW Screen ....................................................................... 5-315.10.1Platform Version Information ................................................................. 5-325.10.2Platform Configuration .......................................................................... 5-325.10.3Download to Platform Devices .............................................................. 5-335.10.3.1Download Bootloader to Flash ....................................................... 5-335.10.3.2Download FW to ATMega48 .......................................................... 5-345.10.3.3Download FW to Central ................................................................ 5-345.10.3.4Download CPLD code .................................................................... 5-345.11Security Board Screen ....................................................................... 5-355.11.1Input Sensors ........................................................................................ 5-365.11.2Alarm Controls ...................................................................................... 5-36
PAT Technical Manual Contents Confidential & Proprietary ix 5.11.3Firmware Controls ................................................................................. 5-365.12Bill Accepter Screen .......................................................................... 5-37SECTION 6 Component Procedures ................................................................. 6-16.1About this Section ................................................................................ 6-16.1.1Document Scanner Calibration ................................................................. 6-16.1.2Touch Screen Calibration .......................................................................... 6-26.1.3Barcode Reader Configuration .................................................................. 6-26.2Barcode Reader Address & Frequency Setup Procedures .............. 6-36.2.1Pairing the Wireless Barcode Reader ....................................................... 6-36.2.2Replacing the Wireless Barcode Reader (BCR) ....................................... 6-46.3Front Advertisement Assembly .......................................................... 6-86.3.1Removing the Front Advertisement Lights ................................................ 6-86.3.2Removing the Front Advertisement Power Supply .................................... 6-96.4Display Assembly ............................................................................... 6-116.4.1Removing the Display ............................................................................. 6-116.4.2Adding a Second Monitor ........................................................................ 6-156.5Electronics Tray ................................................................................. 6-246.5.1UPS Power Supply ................................................................................. 6-246.5.2PC Power Supply Unit ............................................................................. 6-256.5.3Mother Board .......................................................................................... 6-266.5.3.1Identifying Mother Board Connections ........................................... 6-266.5.3.2Replacing the Mother Board........................................................... 6-276.5.4Interconnect Board .................................................................................. 6-306.5.4.1Replacing the Interconnect Board .................................................. 6-306.5.5Hard Drive ............................................................................................... 6-336.5.6Document Scanner Assembly ................................................................. 6-356.5.7Clearing a Paper Jam ............................................................................. 6-366.5.8Replacing the Assembly Roller ............................................................... 6-376.6Instant Ticket Assembly .................................................................... 6-426.6.1Loading Instant Tickets ........................................................................... 6-426.6.2Replacing the Burster.............................................................................. 6-436.6.3Clearing an Instant Ticket Jam ................................................................ 6-456.7Printer Assembly ................................................................................ 6-466.7.1Replacing the Printer............................................................................... 6-466.7.2Loading Printer Paper ............................................................................. 6-486.7.3Clearing a Printer Jam ............................................................................ 6-49
Contents PAT Technical Manual x Confidential & Proprietary 6.8Removing the Currency Cassette ..................................................... 6-506.9Printer Ground Rework Process ....................................................... 6-526.10Electronics Tray Rework Instructions .............................................. 6-586.10.1Modified Connection of the Security Board’s USB Hub to the CPU ...... 6-596.10.2Add Ferrite to the Hard Disk Drive 5 Volt Power Line ........................... 6-606.10.3Install 1pc USB extension onto Electronic tray ...................................... 6-616.10.4Install 2pc USB extension onto Electronic tray ...................................... 6-626.10.5Power Harness Rework Instruction ....................................................... 6-646.10.6Power Harness installation Instruction .................................................. 6-656.10.7Install USB Cable for USB/DVI Card ..................................................... 6-686.11CPU Fan Replacement ....................................................................... 6-716.12Network Communications ................................................................. 6-736.12.1Communications Installations in the Field ............................................. 6-736.13Other Communications Setup Procedures ...................................... 6-746.13.1CDMA Setup ......................................................................................... 6-746.13.2Wireless Setup ...................................................................................... 6-75SECTION 7 Troubleshooting ............................................................................. 7-17.1Overview ............................................................................................... 7-17.2Replaceable Parts Management ......................................................... 7-27.3Printing Problems ................................................................................ 7-37.4Printing Problems ................................................................................ 7-47.5Wireless Barcode Reader Problems................................................... 7-57.6Charge Coupled Device (CCD) Reader Problems ............................. 7-57.7Touch Screen Problems ...................................................................... 7-57.8Flat Panel Display Problems ............................................................... 7-67.9Other Problems .................................................................................... 7-77.10Trouble Codes ...................................................................................... 7-87.11Repair Codes ...................................................................................... 7-14
PAT Technical Manual Contents Confidential & Proprietary xi SECTION 8 Appendix ......................................................................................... 8-1Bill of Materials (BOM) ................................................................................... 8-1PCT Terminal Parts List ................................................................................. 8-18.1Schematics ......................................................................................... 8-108.1.1Network Schematic ................................................................................. 8-108.2Mechanical Drawings ......................................................................... 8-118.2.1Paper Roll Specification .......................................................................... 8-118.2.2PCT Block Diagram................................................................................. 8-128.2.3Interface Board Wiring Diagram .............................................................. 8-138.2.4Barcode Reader Initialization Functions .................................................. 8-14SECTION 9 Electronics Tray Test Form ........................................................... 9-19.1Purpose ................................................................................................. 9-1SECTION 10 Approvals ......................................................................................... 1
xiii Confidential & Proprietary LIST OF FIGURES Figure 1: PlayCentral Terminal (PCT) ............................................................................ 1-2Figure 2: PCT Main Unit ................................................................................................ 1-6Figure 3: Diagnostics Screen – Communications Aegis ................................................ 3-3Figure 4: Enter CFE IP address pop-up ......................................................................... 3-4Figure 5: Enter another CFE IP address pop-up ............................................................ 3-5Figure 6: Device Group page 1 pop-up .......................................................................... 3-5Figure 7: Device Group page 2 pop-up .......................................................................... 3-6Figure 8: Install Successful pop-up ................................................................................ 3-6Figure 9: Summary Screen ............................................................................................ 3-7Figure 10: Scan or External Id pop-up ........................................................................... 3-7Figure 11: Sample External ID ....................................................................................... 3-8Figure 12: Modify Domain pop-up .................................................................................. 3-8Figure 13: MAC Install Success pop-up ......................................................................... 3-8Figure 14: Sample Aegis Install Bar Code ..................................................................... 3-9Figure 15: Sample Aegis Bar Code ................................................................................ 3-9Figure 16: Install Success pop-up .................................................................................. 3-9Figure 17: Sample External ID ..................................................................................... 3-10Figure 18: MAC Install Success pop-up ....................................................................... 3-10Figure 19: Windows Task Manager screen .................................................................. 3-14Figure 20: Create New Task pop-up ............................................................................ 3-14Figure 21: Task Manager Screen ................................................................................. 3-15Figure 22: Print Head Release Latch ............................................................................. 4-3Figure 23: Inserting Instant Tickets into Burster ............................................................. 4-4Figure 24: Loopback Testers Illustrated ......................................................................... 4-6Figure 25: Printer Test Screen ....................................................................................... 5-2Figure 26: Burster Test Screen ...................................................................................... 5-5Figure 27: Scanner Test Screen .................................................................................... 5-8Figure 28: Interface Board Screen ............................................................................... 5-16
List of Figures PAT Technical Manual xiv Confidential & Proprietary Figure 29: Interface Board Screen ............................................................................... 5-19Figure 30: Burn-In Test Screen .................................................................................... 5-22Figure 31: SGI Engine Screen ..................................................................................... 5-29Figure 32: SGI Engine FW Screen ............................................................................... 5-31Figure 33: Security Board Screen ................................................................................ 5-35Figure 34: Bill Accepter Screen .................................................................................... 5-37Figure 35: Bar Code Reader .......................................................................................... 6-4Figure 36: Four Screws .................................................................................................. 6-4Figure 37: New BCR Bracket ......................................................................................... 6-5Figure 38: New BCR Bracket Screws ............................................................................ 6-5Figure 39: BCR Cradle ................................................................................................... 6-6Figure 40: Attaching BCR Cradle ................................................................................... 6-6Figure 41: Attaching BCR Cradle to Scanner Tray ........................................................ 6-7Figure 42: Attached BCR Cradle .................................................................................... 6-7Figure 43: Front Advertisement Assembly – Rear Cover closed .................................... 6-8Figure 44: Light Panel .................................................................................................... 6-9Figure 45: Front Advertisement Assembly - Power Supply Cover attached ................. 6-10Figure 46: Front Advertisement Assembly - Power Supply .......................................... 6-10Figure 47: Display Assembly - Rear Cover .................................................................. 6-11Figure 48: Dispenser Tray Light ................................................................................... 6-12Figure 49: Display Assembly cables ............................................................................ 6-12Figure 50: Display Assembly - Rear Bracket Attached ................................................ 6-13Figure 51: Display Assembly - Rear Bracket Attached ................................................ 6-14Figure 52: Display Assembly - Rear Cover .................................................................. 6-15Figure 53: Display Assembly - Inside ........................................................................... 6-16Figure 54: Display Assembly Screws ........................................................................... 6-17Figure 55: Display Assembly Cables ........................................................................... 6-18Figure 56: Display Connection ..................................................................................... 6-19Figure 57: DVI Card ..................................................................................................... 6-20Figure 58: Power Connector ........................................................................................ 6-21Figure 59: DC Supply Cable ........................................................................................ 6-22Figure 60: USB Cable Connection ............................................................................... 6-23
PAT Technical Manual List of Figures Confidential & Proprietary xv Figure 61: UPS Power Supply ..................................................................................... 6-24Figure 62: PC Power Supply ........................................................................................ 6-25Figure 63: Mother Board .............................................................................................. 6-26Figure 64: Black Key Inserted ...................................................................................... 6-27Figure 65: Removing the Electronics Tray ................................................................... 6-28Figure 66: Removing the Mother Board from the Electronics Tray .............................. 6-28Figure 67: Re-inserting the Electronics Tray ................................................................ 6-29Figure 68: Black Key Inserted ...................................................................................... 6-31Figure 69: Removing the Electronics Tray ................................................................... 6-31Figure 70: Hard Drive ................................................................................................... 6-33Figure 71: Hard Drive Thumbscrews ........................................................................... 6-34Figure 72: Document Scanner Cable ........................................................................... 6-35Figure 73: Document Scanner – Open ........................................................................ 6-36Figure 74: Assembly Roller and Bracket ...................................................................... 6-37Figure 75: Assembly Roller Bearings ........................................................................... 6-37Figure 76: Assembly Roller Bearings ........................................................................... 6-38Figure 77: Assembly Roller Bearings ........................................................................... 6-38Figure 78: Assembly Roller Shaft and Spring .............................................................. 6-39Figure 79: Assembly Roller Washer ............................................................................. 6-39Figure 80: Assembly Black Plastic Roller and Screws ................................................. 6-40Figure 81: Assembly Swing Arm .................................................................................. 6-40Figure 82: Printer Roller Bracket .................................................................................. 6-41Figure 83: Burster Wire Protective Cover screw .......................................................... 6-43Figure 84: Burster Assembly Wires .............................................................................. 6-44Figure 85: Burster Assembly Hex Nuts ........................................................................ 6-44Figure 86: Reverse Button on Burster .......................................................................... 6-45Figure 87: Print Head Release Latch ........................................................................... 6-46Figure 88: Printer Thumbscrew .................................................................................... 6-47Figure 89: Print Head Release Latch ........................................................................... 6-48Figure 90: Print Head Release Latch ........................................................................... 6-49Figure 91: Bill Enclosure Cabinet ................................................................................. 6-50Figure 92: Print Head Release Latch ........................................................................... 6-50
List of Figures PAT Technical Manual xvi Confidential & Proprietary Figure 93: Currency Cassette Key ............................................................................... 6-51Figure 94: Reinsert Currency Cassette ........................................................................ 6-51Figure 95: Routing the Exposed Printer Cable through the Blue Cable Clamp ............ 6-52Figure 96: The Closed Clamp on Cable ....................................................................... 6-52Figure 97: Connecting Printer Grounds to the Terminal’s Cabinet Wall ....................... 6-53Figure 98: Grounding the Printer Chassis During Rework ........................................... 6-54Figure 99: Accessing Printer Screw ............................................................................. 6-55Figure 100: Template for Position of the Hole Drilled in the Printer’s Sidewall............. 6-56Figure 101: Printer Ground Wire, Viewed from the Bottom of the Printer .................... 6-56Figure 102: Modified Printer Grounding Complete ....................................................... 6-57Figure 103: Unplug 12V Power .................................................................................... 6-58Figure 104: Removing old 60 Pin Cable ...................................................................... 6-59Figure 105: Connecting the new 60 Pin Cable to the Motherboard .............................. 6-59Figure 106: Ferrite Attached to the Disk Drive’s 5 Volt Power Line .............................. 6-60Figure 107: Plug in the USB Connector ....................................................................... 6-61Figure 108: USB Connectors ....................................................................................... 6-62Figure 109: Attaching the New USB Extension Cable to the Electronics Tray ............. 6-62Figure 110: Routing the USB Cable Pass the Motherboard ......................................... 6-63Figure 111: Plug in the USB Connector ....................................................................... 6-63Figure 112: Power Harness Removal .......................................................................... 6-64Figure 113: AC/DC connector removal ........................................................................ 6-64Figure 114: Power Harness Install (Inside) .................................................................. 6-65Figure 115: Power Harness AC/DC Connector Install ................................................. 6-66Figure 116: Ground Cable Install ................................................................................. 6-67Figure 117: Cable Dressing ......................................................................................... 6-68Figure 118: Cable Dressing Continued ........................................................................ 6-69Figure 119: Cable Dressing Along Main Harness ........................................................ 6-70Figure 120: Fan and Heat Sink .................................................................................... 6-71Figure 121: Dual Ball Bearing Fan ............................................................................... 6-71Figure 122: Dual Ball Bearing Fan Indication ............................................................... 6-72Figure 123: CDMA Communication Setup ................................................................... 6-74Figure 124: Wireless Communication Setup ................................................................ 6-75
PAT Technical Manual List of Figures Confidential & Proprietary xvii Figure 125: Network Schematic ................................................................................... 8-10Figure 126: Printer Paper Roll Dimensions and Tolerances ........................................ 8-11Figure 127: PCT Block Diagram .................................................................................. 8-12Figure 128: PCT Interface Board Wiring Diagram ........................................................ 8-13Figure 129: Sample Barcode - Enable Parameter Scanning ....................................... 8-14Figure 130: Sample Barcode - Set All Defaults ............................................................ 8-14Figure 131: Sample Barcode - 12 of 5 – Any Length ................................................... 8-14Figure 132: Sample Barcode - Data/Suffix ................................................................... 8-15Figure 133: Sample Barcode - Disable Parameter Scanning ....................................... 8-15
1-1 Confidential & Proprietary SECTION 1 PLAYCENTRAL TERMINAL (PCT) OVERVIEW 1.1 Purpose It is assumed that the reader has a good working knowledge of standard personal computer hardware and some experience repairing computer terminals. The PCT comprises the following major assemblies: • Central Processing Unit (CPU) • Power Supplies • Touch Screen Display • Bill Acceptor Assembly • Printer • Ticket Dispenser Assembly • Barcode Reader • Document Scanner • Cover Assembly
Introduction PAT Technical Manual 1-2 Confidential & Proprietary 1.2 Components of the PlayCentral Terminal (PCT) PlayCentral Terminal (PCT) is an automated on-line and instant ticket terminal used to advertise, sell, and dispense lottery tickets. Each terminal can be connected to a central computer system via a site-specific Wide Area Network (WAN) system. Components of the terminal are housed in a sturdy compact unit for convenient installation. A color liquid-crystal display (LCD) and touch screen interface offer the operator fast and easy access to a variety of transactions, such as placing wagers and validating tickets. Figure 1: PlayCentral Terminal (PCT)
PAT Technical Manual Introduction Confidential & Proprietary 1-3 1.3 System Specifications The following tables contain the specifications for PCT terminal. These items must be consistent with those in the global list of terms and acronyms. 1.3.1 Overall Dimensions Dimension SizeHeight 72 inches Width 35 inches Depth 28 inches Weight 570 pounds Table 1: PCT Overall Dimensions 1.3.2 Electrical Requirements Category ValueVolt Range 90-260 VAC Frequency Range 47-63 Hz Current 3.0 A max (0.5 A average) Table 2: PCT Electrical Requirements 1.3.3 Environmental Operating Range Category ValueOperating Temperature 0°C to 45°C (32°C to 113°F) Transportation Temperature -10°C to 60°C (-14°C to 140°F) Operating Humidity 5% to 98% non-condensing Table 3: PCT Environmental Operating Range
Introduction PAT Technical Manual 1-4 Confidential & Proprietary 1.3.4 Interface Category Value Serial Ports 2 Ethernet 1 10/100 USB 5 Cash Drawer 1 PCI 2 slots Audio 2 Audio Out and 1 Audio In Power outlet for the customer display 90-265 VAC Keyboard/Key Pad USB Mouse (Disabled by Operating System) USB Table 4: PCT Interface 1.3.5 Instant Ticket Acceptance Level Media Low Range High Range Instant ticket pack width 1.4 inches 4.00 inches Instant ticket length 2.0 inches 12 inches Paper thickness 8 point 12 point Table 5: PCT Environmental Operating Range
PAT Technical Manual Introduction Confidential & Proprietary 1-5 1.3.6 Component Part Numbers Category Part Number Display - Clerk SA15-0391 Electric Drawer SA05-0151 Power Supply – 24V/2A max PS60-0020 Power Supply – 12VDC PS90-0008 Engine Board PA50-0026-01 Hard Drive DV660-0017 Cooling Fan SA90-0362 Display – 4.7 with touch Kyocera SA15-0377 Burster Tray SA05-0152 ITVM Light Box SA10-0349 Display – 19 inch SA15-0390 Printer SA25-0017 Bar Code Reader SA30-0045-02 Scanner – 4 inch SA30-0047-02 Scanner – 4 inch (External?) SA30-0026-05 ITVM Tilt Switch SA90-0031-01 Table 6: PCT Component Part Numbers
Introduction PAT Technical Manual 1-6 Confidential & Proprietary 1.4 PCT Main Unit The PlayCentral Terminal (PCT) Main Unit consists of the clerk display (SA15-0391), 4-inch scanner (SA30-0047-02), burster tray (SA05-0152), and 19 inch display (SA15-0390). Figure 2: PCT Main Unit
PAT Technical Manual Introduction Confidential & Proprietary 1-7 1.5 Central Processing Unit (CPU) The Central Processing Unit (CPU) provides all the necessary control functions for the PCT via: • Operating system • On-line and instant games application software • Hardware controls Other than player input, the only other input to the PCT is via a communication connection to the PA Host System. Description Specification System Board PCT uses a standard Windows/Intel (“Wintel”) System PCB system board. It contains, or is directly linked to, the following: • Microprocessor running at 1.5 GHz • Random Access Memory (RAM) • Hard Disk Drive (HDD) • Video AGP PCB • Modem PCB • Sound PCB • Interface PCI PCB CPU Intel® Celeron® M processor 1.5 GHz Cache 512KByte 2nd Level Motherboard Intel 82855GME, 400MHz FSB Sound Integrated AC97 controller LAN Integrated 10/100Mbits, Intel 82562EM Ethernet controller Memory DDR RAM 512MB SO-DIMM, PC1600/2100 NVRAM 0 SO-DIMM sockets 1, none available Graphics Card Integrated Intel Extreme Graphics II (dual head) Hard Disk 2.5-inch format with 40GB Cooling CPU-fan - high quality with ball bearings and heat spreader plate Power Supply Fan Operating System Windows XP Embedded
Introduction PAT Technical Manual 1-8 Confidential & Proprietary Description Specification Ticket Dispenser Assembly Interface PCT uses an Interface PCB to control commands sent between the CPU and up to sixteen (16) Bursting Assemblies. Printer Interface CPU includes an interface to the Printer. Touch Screen Interface CPU includes an interface to the Touch Screen Display. Currency Validator Interface CPU includes an interface to the Currency Validator. Internal Interfaces PCT also includes such interfaces that are necessary to route signals between the CPU and any other terminal peripherals not identified in this table. These interfaces also route all power between the CPU and these units. External Communications Communications capability includes: • Local/Wide Area Network (LAN/WAN) • Broadband or wireless-based systems NOTE: Satellite communications requires an Ethernet connection (RJ45). RRS Interface PCT includes an interface with RRS via RS232 serial interface. Future interface may include and not limited to wireless serial interface. Table 7: Central Processing Unit (CPU)
PAT Technical Manual Introduction Confidential & Proprietary 1-9 1.6 Power Supplies The PCT derives all necessary power from a single 110 V input AC line. Additional outlets can be installed inside the PAT. All PCT power supplies shall be UL and FCC approved. 1.6.1 Power-Supplied PCT Components The PCT includes all necessary internal Power Supply Unit(s), which provide necessary voltages, amperages, and wattages to supply: • CPU (and its associated disk drives and PCBs) • Bill Acceptor assembly • Touch Screen • 1-D Barcode Reader • Document Scanner • Printer Module (including the Cutter Unit) • Security and signage systems 1.6.2 Back-up Power The PCT employs a Commercial, Off-The-Shelf (COTS) Uninterruptible Power Supply (UPS) to provide sufficient backup power automatically, in the event of a loss of power to the terminal, to: • Allow any current ticket transaction to be completed. • Allow the CPU to shut down normally. • Power the power Failure Alarm. • Power the unauthorized Intrusion System sensors. • If activated, power the Unauthorized Intrusion Alarm. NOTE: The UPS can provide power for 15-35 minutes. If the power outage is estimated to last longer, the terminal will need to be shut down to prolong the life of the UPS.
Introduction PAT Technical Manual 1-10 Confidential & Proprietary 1.6.3 Other Power Requirements Additionally, with regard to power supplies, the PCT is required to: • Meet or exceed industry standards with regard to Electromagnetic Interference (EMI). • Contain an internal surge protector that meets or exceeds industry standards for computer related products. 1.7 Touch Screen Display The Touch Screen Display is a full-color, graphic, backlit, LCD display. Description Specification Minimum Resolution 1280 pixels wide x 1024 pixels high Viewing Area (approximate) 11.75" x 15.4" (29.84cm x 39.12cm) Dot Size 13 thousandths of an inch Dot Pitch 12 thousandths of an inch Colors 262,000 different colors (minimum) Table 8: Touch Screen Display Specifications The Touch Screen Display allows the player to purchase on-line and instant game tickets. The layout of the “touch buttons” on the screen is customizable and controlled by the application software. Appropriate areas of the game screens react when a player touches that area of the screen, initiating actions pre-programmed into the PCT software.
PAT Technical Manual Introduction Confidential & Proprietary 1-11 1.8 Bill Acceptor Assembly The Bill Acceptor assembly facilitates currency validation and bill collection, storage, and removal. It is comprised of two components: • Currency Validator • Currency Cassette The Currency Validator and Currency Cassette are physically connected and electronically interlocked. 1.8.1 Currency Validator The Currency Validator scans each bill inserted into the PAT. It will be programmable to accept any bills authorized for acceptance by the Pennsylvania Lottery. However, at a minimum, the Currency Validator accepts any or all of the following U.S. currency: • $1 • $5 • $10 • $20 NOTE: The PCT does not accept $2 bills. If a bill of an acceptable denomination is inserted, the Currency Validator scans the bill to determine its authenticity. If the bill is authentic, the Currency Validator then: • Passes the bill on to the Currency Cassette • Credits the value of the bill to the current play session NOTE: The bill may be inserted either face up, face down, face forward, or face backward. If the bill is unacceptable (unreadable, counterfeit, foreign, unacceptable denomination), the Currency Validator returns that bill to the player. The Currency Validator includes an interface to pass the validation and denomination information to the CPU.
Introduction PAT Technical Manual 1-12 Confidential & Proprietary 1.8.2 Currency Cassette The Currency Cassette is the repository for all accepted bills. The Bill Acceptor can accommodate Currency Cassettes that retain as many as 1000 bills. The Currency Cassette is removable as a sealed unit. It must be removed from the Bill Acceptor assembly in order to remove any stored bills. To minimize loss from theft, the cassette is locked using: • One standard internal lock • Optionally, hardware necessary to attach a padlock, of sufficient size to protect the contents of the cassette, between the cassette and the PCT chassis NOTE: When the Currency Cassette is removed, the PCT will not accept bills. (However, no error message will display on the touch screen.)
PAT Technical Manual Introduction Confidential & Proprietary 1-13 1.9 Printer The PCT printer is a serial printer and provides high-speed and on-line ticket printing. It has a self-adjustable ticket cutting mechanism, integrated into a single Field Replaceable Unit (FRU). The printer uses a thermal roll paper stock of the following specifications: 3.25" (8.255 cm) wide • Maximum paper roll diameter of 7.00" (17.78 cm). • The print head resolution is 200 dpi. Access for loading the paper into the print head is by feeding the paper into the rear of the print head. 1.9.1 Thermal Printer Paper Characteristics Specification Paper Width 3 ¼ inches Roll Core Diameter 1 ½ inches Roll Size 5 3/8 inches Basis Weight (lbs./rm 17 ins. X 22 ins – 500) (gm./sq. meter) 23.5 + 1/1 88.3 + 3.3 Caliper (inches) Target: 0.0039 Range: 0.0037 – 0.0042 Tear (Elmendorf) MD (gm) CD (gm) 60 Nominal 70 Nominal Stiffness (Gurley) MD (mg) CD (mg) 170 Nominal 60 Nominal Sheffield Smoothness 50 Maximum Image density on Atlantek 300 (12.0 volts) (MacBeth Densitometer) 1.25 – 1.38 Background (Colortouch with UV, 8 sheets) 90.0 average Table 9: Thermal Printer Paper Characteristics
Introduction PAT Technical Manual 1-14 Confidential & Proprietary 1.10 Ticket Dispenser Assembly Four ticket dispenser assemblies exist in one drawer within the PCT with a maximum of 24 ticket dispenser assemblies (or six drawers). Each Ticket Dispenser Assembly is comprised of the following components: • Ticket Pack Storage Area • Burster Assembly • Controller PCB • Wiring Harness • Enclosure or Upper Cover 1.10.1 Ticket Pack Storage Area A Ticket Pack Storage Area is capable of accommodating instant ticket packs of the following dimensions (in inches): • Minimum 2.00L x 1.40W x 0.50H • Maximum 12.00L x 4.00W x 3.00H Each Storage Area can hold a maximum 1,500 standard (2-inch) instant tickets.
PAT Technical Manual Introduction Confidential & Proprietary 1-15 1.10.2 Burster Assembly The Bursting Assembly is capable of accommodating all instant ticket sizes of the following dimensions (in inches): • Minimum 4.00W x 2.00L • Maximum 4.00W x 12.00L The Burster Assembly detaches one ticket from another by using seven different components. 1.10.2.1 Stepper Motor The Stepper Motor provides a means of controlling the position of the ticket in the Bursting Assembly. It has the following capabilities: • Both forward and backward movement • Exerting a torque sufficient to burst all of the candidate tickets 1.10.2.2 Ticket Leading Edge Sensor The Ticket Leading Edge Sensor senses the leading edge of each ticket as it exits the Bursting Assembly Drive Roller. It is positioned in the center of the paper path and in a location to accurately position the leading edge of the ticket. 1.10.2.3 Burster Blade The Burster Blade separates one ticket from another without damaging either ticket. 1.10.2.4 Guide and Drive Rollers The Guide and Drive Rollers provide guidance for tickets exiting the terminal without damaging either the ticket surface or the scratch off masking material. 1.10.2.5 Deflection Plate The Deflection Plate redirects the ticket downwards to weaken the perforations between the tickets prior to bursting and to position the perforation for bursting. It is controlled, via the Drive Gearing, by the Stepper Motor. 1.10.2.6 Drive Gearing The Drive Gearing transmits angular forces from the Stepper Motor to the Guide Rollers and the Deflection Plate. It includes a cam mechanism for controlling the Deflection Plate.
Introduction PAT Technical Manual 1-16 Confidential & Proprietary 1.10.2.7 Chassis The Chassis is made from injection-molded plastic. It contains all the components of the Bursting Assembly. In addition, it includes the following fasteners: • Mounting the Controller PCB without the need for alignment procedures • Attaching the Chassis to the Dispenser Unit Mounting Frame without the need for alignment procedures 1.10.3 Controller PCB The Controller PCB provides an interface between the Bursting Assembly and the Interface PCB in the CPU. It employs a proprietary SGI developed protocol for controlling the Bursting Assembly Stepper Motor and providing sensor and motor position data, via the Interface PCB, to the CPU. Power Supplies The following power supplies are provided for the Controller PCB: • 24 volt @ 6 Amps • 5 volt @ 8 Amps 1.10.3.1 Functions The Controller PCB provides the following functions for controlling the issuance of instant tickets: • Stepper Motor control (both forward and reverse) • Ticket insertion sensing • Ticket Leading Edge sensing • Jammed ticket detection • PCB Power conditioning (if necessary) 1.10.3.2 LED Indications The Controller PCB can include any or all of the following indications: • Dispenser Assembly Active/Healthy • Dispenser Assembly Fault • Dispenser Empty • Ticket Jam
PAT Technical Manual Introduction Confidential & Proprietary 1-17 A single Light Emitting Diode (LED) is used to indicate these situations: • Steady Power ON - Dispenser Assembly functioning normally • Slow Flash Dispenser Assembly empty • Rapid Flash Dispenser Assembly jammed or failed 1.10.3.3 Power Connectors The Controller PCB can have separate connectors for power (20VDC, 5VDC, and Ground) and data. 1.10.3.4 Operating Conditions All components used in the design of the Controller PCB are capable of operating under the following conditions: • Temperature • Minimum 5°C (40°F) • Maximum 40°C (104°F) • Humidity (non-condensing) • Minimum 10.0% • Maximum 90.0% 1.10.4 Enclosure or Upper Cover The Enclosure or Upper Cover protects the Controller PCB from damage and debris intrusion.
Introduction PAT Technical Manual 1-18 Confidential & Proprietary 1.11 Barcode (1D/2D) Reader The PCT includes a 1D/2D Barcode Reader for scanning ticket packs to load into the bursters and pre-validation of on-line tickets. 1.12 Document Scanner The scanner assembly is a Contact Image Sensor operating at 200 DPI. The scanner is used to read or validate play slips, terminal vouchers, and on-line tickets. The scanner reads the document and then transmits the information to the application software for processing. Reading occurs at 18 inches per second. The scanner assembly also incorporates a brander. This mechanism allows for printing only on winning thermal tickets via a 24 MM wide thermal print head. The minimum document length is 2.5 inches. The brander is located on the right side of the scanner. NOTE: The PCT retains all winning tickets up to a pre-determined limit and returns all non-winning tickets to the player.
PAT Technical Manual Introduction Confidential & Proprietary 1-19 1.13 Cover Assembly The PCT Cover assembly is comprised of two sub-assemblies: • Front Door • Cabinet The PCT Cover assembly meets the following specifications: • Cabinet is a three-sided, single-piece structure constructed from 14-gauge steel with reinforced, overlapping seams, with an integral top and bottom. • Front Door shall be hinged to the Cabinet, using internal hinges. • Designed to meet all appropriate safety and ergonomic standards. It has no square corners or sharp edges to injure the players, retailers, or maintenance personnel. • Sufficiently weighted to: • Prevent PCT from tipping over with or without the Front Door open and all the Dispenser Assembly Racks extended. • Deter theft. • Includes sufficient space to accommodate: • Up to 24 Instant Ticket Dispensing Assemblies on six extendable, four berth Dispenser Unit Mounting Frames. • Following items, mounted below the Ticket Dispensing Assembly frames, on an extendable shelf: • Central Processor Unit (CPU) • Power Supply Unit • Printer Assembly • Currency Validator (CV). • Removable Currency Cassette. • 1D/2D Barcode Reader. • 3.25-inch Document Scanner. • All interconnecting wiring and wire harness ducting. NOTE: Wiring harness allows for the extension of all the frames and the shelf simultaneously. • Sufficient space to accommodate the following optional items of equipment, which may be installed at a later date: • Combination SmartCard/MagCard Reader.
Introduction PAT Technical Manual 1-20 Confidential & Proprietary • Mechanical locks, intrusion sensors, and audible alarms are included to maximize security. • Front Door is secured to the Cabinet with four (4) locking points, with tamper-proof and hardened, cut-proof pins on all four locking devices. NOTE: These locking points differ from the key locks that provide access to the PCT internal mechanisms and functions. • Primary Lock is a two-position model with electrical connections. • Turning the key in the opposite direction from center shall disable the intrusion alarm system and open the kiosk front door. • Turning the key to the central position shall lock the front door and enable the intrusion alarm system. • Key can be removed only in the locked position. • Intrusion alarm system operates at all times, even if main power is removed from the PAT. • Includes all wiring necessary to interconnect the components of the ticket dispensing system. • All wiring is bundled into harnesses. All portions of these harnesses that are accessible to the retailer are secured in quick-release conduits. • All wiring harnesses and connectors are marked clearly and logically for identification. • Includes side-mounted handles to allow easy transportation and handling. • Provision for transportation using a Fork-Lift vehicle can be included in the chassis. • Designed for easy access for servicing, ticket loading, and paper changing.
2-1 Confidential & Proprietary SECTION 2 TOOLS AND EQUIPMENT 2.1 Purpose The following list identifies the tools and equipment (required and recommended) that you should maintain in your personal inventory for bench repair on a terminal. Tools and Equipment Type Tool/Equipment Hand Tools Screwdriver • Flathead • Philips #1 • Philips #2 • Jewelers • Magnetic Pliers (needlenose) Wrench • Allen • 1/16 inch Wire cutters / strippers Driver • Nut driver • 5/16 inch Electronic Multimeter Loopback plugs (for communications testing) Cleaning Kit (optional) Isopropyl alcohol Cloths (lint-free) Glass Cleaner (alcohol-free) Plastic Cleaner
Overview WAVE™ Terminal Software Functional Specification 2-2 Confidential & Proprietary Tools and Equipment Type Tool/Equipment Miscellaneous USB Memory Stick (min 1Gb) Knife (sharp) Vacuum Cleaner (anti-static, with attachments) Flashlight (small) Loctite to prevent screws from vibrating Pencil (with eraser) Plain 8 ½ X 4 inch white paper Table 10: Bench Repair Tools and Equipment
3-1 Confidential & Proprietary SECTION 3 INSTALLATION PROCEDURES 3.1 Overview The following procedures are required in order to install the PCT terminal and its peripherals: • Accessing the Master Link operating system • Accessing the Aegis operating system • Diagnostics – Communications_Aegis • Installation Wizard • Aegis Bar Code Method • Configure PCT Communications • Pinging Process
Installation Procedures PAT Technical Manual 3-2 Confidential & Proprietary 3.2 Accessing the Master Link Operating System Prior to performing the PCT configuration, the installer must verify and record all information off the old PCT terminal. This is required to ensure that the new terminal is configured the same as the old terminal. To access this information, you will need to power up the old PCT and access the tech diagnostic. Next you have to enter the communications configuration screen and record the information listed in the top of the display. 3.3 Accessing the Aegis Operating System NOTE: The terminal will boot-up into the Master Link operating system. The steps below will guide you through the process of entering the Aegis operating system for the communication configuration procedure: 1. Power on the terminal: a. UPS on/off switch b. Terminal on/off switch 2. Connect the USB keyboard to the USB ports located on the underside of the electronic drawer. 3. Press [F9] on the keyboard. This will close out the Master Link application and open the windows desk top. 4. Locate and select the icon labeled “Phase2”. This will launch the Aegis software
PAT Technical Manual Installation Procedures Confidential & Proprietary 3-3 3.4 Diagnostics – Communications_Aegis Boot the terminal and touch “Diagnostics”. Touch “Tech Signon” and sign in as a Field Engineer. Touch “Comm Diags”. Touch the “Aegis” button. Note that if “MasterLink” is the “Active Communications”, then touching “Aegis” will display a prompt indicating that the Terminal will need to be rebooted. Figure 3: Diagnostics Screen – Communications Aegis
Installation Procedures PAT Technical Manual 3-4 Confidential & Proprietary 3.5 Installation Wizard Once the terminal completes the reboot, repeat the steps in the Accessing the Master Link Operating System section. After touching the “Aegis” button, answer the following prompts as the Installation Wizard guides you through installation: 1. Enter the CFE IP address and touch [OK]. Figure 4: Enter CFE IP address pop-up
PAT Technical Manual Installation Procedures Confidential & Proprietary 3-5 2. Touch [Yes] and repeat the previous step until all CFE IP addresses have been entered. When all CFEs have been entered, touch [No]. NOTE: Up to 12 CFE IP addresses can be entered. Figure 5: Enter another CFE IP address pop-up 3. Touch the Device Group that is the correct communications type for your retailer. If you do not see the correct device group, touch [NEXT] to display the second page of Device Groups. Figure 6: Device Group page 1 pop-up
Installation Procedures PAT Technical Manual 3-6 Confidential & Proprietary Figure 7: Device Group page 2 pop-up 4. If the Installation is successful, the Install Successful pop-up displays. Figure 8: Install Successful pop-up 5. To use the new installation parameters, press [OK] to reboot the terminal.
PAT Technical Manual Installation Procedures Confidential & Proprietary 3-7 6. When the installation succeeds, the Summary Screen shows the DLS IP addresses and ports that were installed. Figure 9: Summary Screen 7. Touch [Set External Id] to display the following pop-up. Figure 10: Scan or External Id pop-up
Installation Procedures PAT Technical Manual 3-8 Confidential & Proprietary 8. Either manually key in the last 5 digits of the 12-digit terminal serial number on the side/rear of the terminal or use the wireless barcode reader to scan the terminal serial barcode to enter the External ID. Example: Figure 11: Sample External ID 9. Touch [Domain] to modify the domain, if necessary. Figure 12: Modify Domain pop-up 10. The final step of the installation involves pressing the [MAC Install] button. See the Aegis document regarding MAC Installation for more details. If successful, a pop-up displays “Success”. While the MAC transaction is being sent, the following pop-up is displayed: Figure 13: MAC Install Success pop-up
PAT Technical Manual Installation Procedures Confidential & Proprietary 3-9 3.6 Aegis Bar Code Method As an alternative to the Install method, a 2D bar code can be used instead. This bar code must be scanned with the side scanner from the Diagnostics - Communications screen in identical fashion to the Master Link bar code installation. Following is a sample Aegis Install bar code: Figure 14: Sample Aegis Install Bar Code Figure 15: Sample Aegis Bar Code 1. When the bar code is scanned in Diagnostics – Communications, the terminal will initialize the communications subsystem with the installation parameters from the bar code. If successful, the following prompt is displayed: Figure 16: Install Success pop-up
Installation Procedures PAT Technical Manual 3-10 Confidential & Proprietary 2. After the reboot, the FE should wait 2-3 minutes for the terminal to automatically sign on, and then print a host report, to confirm connectivity. Online games should appear on the main as well. 3. Touch [Set External Id] to display the following pop-up to enter this value. 4. Use the wireless bar code reader to scan the serial number bar code on the back of the terminal. Figure 17: Sample External ID 5. The final step of the installation involves pressing the [MAC Install] button. See the Aegis document regarding MAC Installation for more details. If successful, a pop-up displays “Success”. While the MAC transaction is being sent, the following pop-up is displayed: Figure 18: MAC Install Success pop-up
PAT Technical Manual Installation Procedures Confidential & Proprietary 3-11 3.7 Configure PCT Communications 1. Allow the terminal to fully boot into the application. 2. Open front door or turn the red dotted key and login using 911911. 3. Make sure paper is loaded in the terminal printer. 4. Touch [Comm Diags]. 5. Touch [Network Config]. 6. Touch [FEP List]. 7. Remove any existing FEP’s from the software using the [Remove FEP] button. 8. Touch [Add FEP]. 9. Key in appropriate Primary FEP address. • 192.168.140.37 10. Key in appropriate port number. • 5400 11. Key in appropriate Secondary FEP addresses. • 192.168.140.38 • 192.168.141.37 • 192.168.141.38 12. Key in appropriate port number. • 5400 13. Touch [Network Config]. 14. Touch [Setup Retailer]. 15. Key in the appropriate jurisdiction number (123). 16. Key in the appropriate line number, and touch [OK]. 17. Key in the appropriate poll number, and touch [OK]. 18. Key in Installer BC, and touch [OK] - (0016327318313854778198) 19. Key in Installer ID, and touch [OK] - (1) 20. Key in Installer PW, and touch [OK] - (778198) 21. Key in Retailer PRN, and touch [OK]. 22. Key in Retailer PW, and touch [OK]. 23. Key in Installer WO, and touch [OK] - (0000016601)
Installation Procedures PAT Technical Manual 3-12 Confidential & Proprietary 24. Touch [Install]. If properly configured and connected you will get an Installation Successful message. 25. After the “Successful Install” message displays, touch [Return to Main Menu]. 26. Touch [Tech Functions]. 27. Set Password One (1) (Initial Retailers password (IRP)). 28. Set Password Two (add 222222’s). 29. Set Machines ID (machine ID equals the terminals serial number but drop the zero).
PAT Technical Manual Installation Procedures Confidential & Proprietary 3-13 3.8 PCT Installation Checklist 1. Open Door a. Red key = door open, Blue key = Reports, Green key = Bill Acceptor, Smaller key (no color) = Cash box and Black key = Electronic 2. Once opened replace hard drive if required a. If hard drive is replaced touch screen needs to be re-calibrated 3. Load paper (paper roll should feed from the top of the roll) 4. Re-calibrate touch screen if hard drive has been replaced 5. Configure PCT IP’s under the network connections within windows 6. Go to the desktop and open the “Phase 2” application (this will launch Aegis) 7. Go to the communication diagnostic 8. Scan PDF if available, if not enter manually 9. Scan or manually enter the External ID” and call the NRO 10. Upon the NRO has set the external ID, sent the Mac address 11. Verify with the NRO that the Mac address has been received 12. Once the Mac address has been received 13. Reboot the PAT a. If the terminal is still booting into the desktop, locate the icon “lockreg” b. Answer “Yes” to the pop up. This will ensure that upon the next re-boot the terminal will come up in Master Link
Installation Procedures PAT Technical Manual 3-14 Confidential & Proprietary 3.9 Pinging Process 1. Connect keyboard to the USB port on the underside of the electronic tray. 2. Press <F9>. This will close out the running application and bring you into windows. 3. Press/Select <CTRL>, <ALT> & <DELETE> at the same time. 4. Select [Task Manager]. Figure 19: Windows Task Manager screen 5. Select [New Task]. Figure 20: Create New Task pop-up
PAT Technical Manual Installation Procedures Confidential & Proprietary 3-15 6. Type cmd and press [OK]. This opens the command screen. Figure 21: Task Manager Screen 7. At the prompt, type the following: [ping(sp)IP number] and select <RETURN>. Example: c:\Documents and Settings> ping 10.117.168.65 8. Verify that you received a return message indicating a successful ping.
4-1 Confidential & Proprietary SECTION 4 QUALITY CONTROL (QC) TESTING 4.1 Overview This chapter provides Quality Control (QC) testing procedures for the PCT terminal. 4.2 Tools and Materials The following tools and equipment are required in order to perform Quality Control (QC) testing procedures. Required Tools and Materials Additional Information 1 Roll of certified Thermal Printer Paper RICOH 130LSB Gray Scale Test Slips SGI Part No. TL20-0006 Network RJ45 Loopback Tester No. 1 Phillips Head Screwdriver Online Test Tickets Play Slips for All Available Games Serial DB9 Loopback Tester Stylus Pen or equivalent Voided Instant Tickets Table 11: QC Required Tools and Materials
Quality Control (QC) Testing PAT Technical Manual 4-2 Confidential & Proprietary 4.3 Setting up the Terminal Perform the following steps to set up the terminal. 1. Remove a terminal from the shipping pallet. 2. Check for any physical damage that may have occurred during shipping on all components. (Assuming there is no physical damage, proceed with the installation.) 3. Locate the power cable at the back of the terminal. 4. Note: Do not plug the power cord into an electrical outlet until instructed to do so. 5. Place the terminal in the desired retailer location. Make sure that there is at least 1 inch / 2.54 cm of space on all sides of the terminal for proper air circulation. This will prevent the components from overheating. 6. Plug the terminal’s power cord into the outlet. 7. Turn on the power after insuring the terminal has been connected correctly. 8. Perform routine terminal diagnostic procedures. a. Load paper into the printer. b. Printer test • Print 5 to 10 and verify print quality c. Scan the printed tickets • Verify scanned ticket printed a receipt • Scan a couple play slips, verifying the printed receipt is correct d. Barcode Reader • Scan several barcodes. Verify correct results e. Verify display and touch screen is functioning properly f. Verify the customer display is properly displaying information g. Communication Configuration and testing • See communication setup section
PAT Technical Manual Quality Control (QC) Testing Confidential & Proprietary 4-3 4.4 Loading Online Paper To load paper into the PCT printer, the retailer must perform the following steps: 1. Open the PCT by performing the following steps: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 2. Release the print head by pulling up on the latch located on top-right side of the printer. Figure 22: Print Head Release Latch 3. Remove any paper and push the print head firmly back into place, making sure that the print head is locked into place. (The print head makes an audible click when it is locked.) 4. Remove used roll from printer well. (Do not throw away paper spindle.) 5. Place paper spindle through new paper roll. 6. Place the new roll of paper and spindle onto the paper well brackets, feeding the paper from the bottom of the roll. 7. Insert the leading edge of paper under the print head. Push the edge into the slot and through the paper guide as far as it will go, about 1 inch. The printer will then automatically feed the paper and will cut off any excess paper. 8. Close and secure the PCT by performing the following steps: a. Lift the PCT door handle on the side panel. b. Shut the PCT door. c. Lock the PCT door and remove the red key. NOTE: The key can be removed only in the locked position. Print Head Release Latch
Quality Control (QC) Testing PAT Technical Manual 4-4 Confidential & Proprietary 4.5 Loading Instant Tickets Perform the following steps to load paper into the printer. 1. Insert the blue key into the top barrel lock and turn the key. 2. Touch [Burster Status]. 3. Touch the green [Load Pack] button for the empty dispenser. 4. On the pop-up screen, scan or enter the game or pack number. 5. Either scan the Pack Activity Card, scan the instant ticket validation barcode, or manually enter the game/pack number. 6. After the game/pack number displays, touch [OK]. 7. Touch [YES] to load a pull pack or [NO] to load a partial pack. If loading a full pack, go to step 10 8. Enter the starting ticket and touch [OK]. 9. Enter the ending ticket and touch [OK]. 10. Open the drawer and insert the lowest numbered ticket into the burster. Figure 23: Inserting Instant Tickets into Burster 11. If the ticket is loaded correctly, the “Successfully Loaded” message pop-up displays. 12. Touch [OK] and close the drawer.
PAT Technical Manual Quality Control (QC) Testing Confidential & Proprietary 4-5 4.6 Final QC Testing Steps Perform the following procedures: 1. Complete QC Testing checklists. 2. Record asset information. Perform the following steps for QC Testing overview: 1. Complete a QC Testing Checklist for each terminal in order to record the terminal serial number and all of the external part serial numbers for the purposes of asset tracking (See QC Testing Checklist at the end of this section for a copy of the QC Testing Checklist). 2. Store all field-ready terminals (those that have passed QC testing) in a designated area. 3. Place any terminals that failed QC testing in an area designated for terminals waiting for repair. 4. As soon as possible after being recorded, record the asset tracking information in the Remedy system.
Quality Control (QC) Testing PAT Technical Manual 4-6 Confidential & Proprietary 4.7 Loopback Testers Illustrated Figure 24: Loopback Testers Illustrated
5-1 Confidential & Proprietary SECTION 5 DIAGNOSTICS 5.1 Overview This chapter describes the hardware tests, which should be performed during the quality assurance process of the PCT manufacturing. Here we are focusing on the test functions provided by the terminal application. Other standard hardware tests, which are performed during the production of terminals, are described on a high level. 5.2 Diagnostics Screens This section provides descriptions of the PCT diagnostics screens. They include: • Printer Test • Burster Test • Scanner Test • Interface Board • Mother Board • Burn-In Test • SGI Engine • SGI Engine FW • Bill Accepter
Diagnostics PAT Technical Manual 5-2 Confidential & Proprietary 5.3 Printer Test Screen The printer test tab is divided into the following areas: • Print Functions • Firmware Controls • Update Status The functions located in each of these areas are described below. Figure 25: Printer Test Screen
PAT Technical Manual Diagnostics Confidential & Proprietary 5-3 5.3.1 Print Functions The following selections are provided in the Print Functions area of the Printer Test tab: 5.3.1.1 Print Ticket with Logo Description Select this option to print a ticket containing a logo. Preconditions Unit must be operational. Starting the Test Select Print Ticket with Logo from the Print Functions area. Flow When this option is selected a ticket containing a logo is printed. Ending the Test The test ends automatically when the test is printed. Analyzing Test Results The test is successful if the ticket with logo is printed. Exceptions Unit does not print a ticket with logo. Corrective Actions DNA
Diagnostics PAT Technical Manual 5-4 Confidential & Proprietary 5.3.1.2 Cut Paper Description Select this option to cut printer paper. Preconditions Unit must be operational. Starting the Test Select Cut Paper from the Print Functions area. Flow When this option is selected the paper is advanced and cut. Ending the Test The test ends automatically when the paper is cut. Analyzing Test Results The test is successful if the paper is cleanly and evenly cut. Exceptions Unit does not cut paper or does not cut cleanly or evenly. Corrective Actions Adjust or replace the blade. 5.3.1.3 Reverse Cut This feature is currently not available. 5.3.2 Firmware Controls The following selections are provided in the Firmware Controls area of the Printer Test tab: Firmware Version – When selected provides the currently loaded firmware version. Download Firmware - When selected provides a path to download firmware. 5.3.3 Update Status The following selections are provided in the Update Status area of the Printer Test tab: Printer Status – When selected provides a status on printer outputs (i.e. Paper Low, Door Open, etc...). Printer Mode – When selected provides the printer and brander duty cycle.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-5 5.4 Burster Test Screen Located on the Burster Test tab are options for the seven burster trays as well as numerous burster options. To perform burster tests, select the relevant options then press the appropriate diagnostic button. Figure 26: Burster Test Screen
Diagnostics PAT Technical Manual 5-6 Confidential & Proprietary 5.4.1 Burster Tray The following selections are provided in the Burster Tray areas of the Burster Test tab: 5.4.1.1 Dispense Description Select this option to dispense ticket from desired burster. Preconditions Unit must be operational and buster loaded. Starting the Test Select dispense 1, 2, 3, or 4 on desired tray. Flow Selected burster will separate and dispense ticket. Ending the Test Test ends automatically when ticket is dispensed. Analyzing Test Results Test is successful if dispensed ticket loads in tray. Exceptions Ticket does not separate or land in tray. Corrective Actions Ensure all cables and mechanical parts are positioned correctly. F – Option for Front sensor (not used at this time). B - Option for Back sensor (not used at this time). G - Option for Gate sensor (not used at this time). 5.4.2 Test Mode The following selections are provided in the Test Mode area of the Burster Test tab: Port - Not used. Bursters – To be selected for burster test
PAT Technical Manual Diagnostics Confidential & Proprietary 5-7 5.4.3 Loop Test The following selections are provided in the Loop Test area of the Burster Test tab: Pass – Option not used at this time. Fail – Option not used at this time. 5.4.4 Burster Utilities The following selections are provided in the Burster Utilities area of the Burster Test tab: • Firmware Version – When selected provides the currently loaded firmware version. • Cycle All Bursters – Select to start burster cycle • Start Loopback Testing - Select this option to test the burster utilities. • Firmware Download - When selected provides a path to download firmware. • Firmware Download All - When selected provides a path to download all available firmware. • Direct Download – Option not available. • Single Cycle All – Select to cycle all loaded busters once. • Continuous Cycle All – Select to continuously cycle all loaded busters until empty.
Diagnostics PAT Technical Manual 5-8 Confidential & Proprietary 5.5 Scanner Test Screen Located on the Scanner Test tab are eight scanner diagnostic buttons as well as numerous scanner setting options. To perform scanner tests, select the relevant scanner options then press the appropriate diagnostic button. Figure 27: Scanner Test Screen
PAT Technical Manual Diagnostics Confidential & Proprietary 5-9 5.5.1 Scanner Diagnostics The following selections are provided in the Scanner Diagnostics area of the Scanner Test tab: 5.5.1.1 Enable Scanner Description Select this option to activate the scanner. When this option is selected, the scanner will accept items for scanning. Preconditions Unit must be operational. Starting the Test Select [Enable Scanner] from the Scanner Diagnostics area. Flow When this option is selected the scanner becomes active and will accept items for feeding. Ending the Test DNA Analyzing Test Results The scanner should accept an item for feeding. If the scanner accepts the item, this diagnostic is considered to be successful. Exceptions Scanner does not accept item for feeding Corrective Actions Make sure Enable Scanner is selected and item properly fed.
Diagnostics PAT Technical Manual 5-10 Confidential & Proprietary 5.5.1.2 Eject Forward Description Select this item to eject any item in the scanner drive in a forward direction. Preconditions Unit must be operational. Starting the Test Select [Eject Forward] from the Scanner Diagnostics area. Flow When this option is selected the scanner ejects any item in the scanner drive in a forward direction. If no item is currently in the scanner drive, the drive mechanism operates for approximately one second. After this interval a new item may be fed into the scanner. Ending the Test The test ends automatically. Analyzing Test Results If the scanner ejects the item in the drive or is heard to be operating if no item is in the drive, the test is successful. Exceptions Scanner does not operate/eject item. Corrective Actions Make sure item in drive is not jammed. NOTE: Even if item is jammed, the drive mechanism should be heard to operate.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-11 5.5.1.3 Eject Reverse Description Select this item to eject any item in the scanner drive in a backward direction. Preconditions Unit must be operational. Starting the Test Select [Eject Reverse] from the Scanner Diagnostics area. Flow When this option is selected the scanner ejects any item in the scanner drive in a backward direction. If no item is currently in the scanner drive, the drive mechanism operates for approximately one second. After this interval a new item may be fed into the scanner. Ending the Test The test ends automatically. Analyzing Test Results If the scanner ejects the item in the drive or is heard to be operating if no item is in the drive, the test is successful. Exceptions Scanner does not operate/eject item. Corrective Actions Make sure item in drive is not jammed. NOTE: Even if item is jammed, the drive mechanism should be heard to operate. 5.5.1.4 Brand Ticket Description Select this button to brand a ticket. Preconditions Unit must be operational and scanner enabled. Eject option must be set to Manual Eject. Flow Feed ticket into scanner then select [Brand Ticket] from the Scanner Diagnostics area. The unit brands the ticket and displays the result in the message window at the bottom of the screen. Ending the Test The test ends automatically.
Diagnostics PAT Technical Manual 5-12 Confidential & Proprietary Analyzing Test Results The test is successful if the ticket is branded and the following message appears in the message box: Brand Status: Brand OK Exceptions Ticket is not branded. Brand Status: Brand OK message is not displayed. Corrective Actions DNA 5.5.1.5 Calibrate Description Select this button to calibrate the scanner. Preconditions Unit must be operational and scanner enabled. Flow Select [Calibrate] from the Scanner Diagnostics area and feed an 8 ½ X 4 inch piece of white paper into scanner. This procedure calibrates the distance between the paper source and the light source, providing a precise measurement between the two. Ending the Test The test ends automatically. Analyzing Test Results The test is successful if the ticket is branded and the following message appears in the message box: Brand Status: Brand OK Exceptions Ticket is not branded. Brand Status: Brand OK message is not displayed. Corrective Actions DNA 5.5.1.6 Toggle Head LEDs Description Select this button to toggle on and off Head LEDs. Preconditions Unit must be operational.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-13 Flow Select [Toggle Head LEDs] from the Scanner Diagnostics area several times. Each time the button is selected the Head LEDs will alternately turn on and off. Ending the Test The test ends when the user stops selecting the related button. Analyzing Test Results The test is successful if Head LEDs turn on and off alternately with each button selection. Exceptions LEDs do not turn on and off as the Toggle Head LCDs button is selected. Corrective Actions DNA 5.5.1.7 Reset Scanner Description Select this button to reset the scanner Preconditions Unit must be operational. Flow Select [Reset Scanner] from the Scanner Diagnostics area. When selected, a reset command is sent to the scanner. Ending the Test The test ends automatically. Analyzing Test Results The test is successful if the scanner is reset. Exceptions Scanner is not reset. Corrective Actions DNA
Diagnostics PAT Technical Manual 5-14 Confidential & Proprietary 5.5.1.8 Process Saved Image Description This option is used in conjunction with the options listed in the Scanner option-Scanner Output Mode section. Select this button to process the most recently scanned image according to the Scanner Output mode selected. The scanned option is displayed. Preconditions Unit must be operational. Flow 1. Select the relevant option from the Scanner Output Mode area 2. Press Process Saved Image. The relevant information is displayed for the last item scanned. If a new item is fed into the scanner the information on the new item is displayed. Ending the Test The test ends when the user exits. Analyzing Test Results The test is successful if image of the scanned item is displayed. Exceptions Image of scanned item is not displayed. Corrective Actions Replace scanner.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-15 5.5.2 Scanner Options The following selections are provided in the Scanner Options area of the Scanner Test tab: 5.5.2.1 Scanner Output Mode • Display BMP Image - Displays a bitmap (BMP) image of the scanned item. • Display Decode Marks - Displays the decode marks of the scanned item. • Read and Interpret Gray - Reads and interprets the gray areas of the scanned item. A calibration slip is required for this option. • Read and Learn New Ticket - Scanned ticket is stored. • Read and Compare to Stored - Scanned image is compared to the stored image. The result is displayed in the message area at the bottom of the screen. • Read Rate Statistic - The rate statistics of the scanned image are displayed in the message area at the bottom of the screen. 5.5.2.2 Eject Options Manual Eject - The scanned item does not feed through completely and must be manually removed from the scanner. Eject Forward - The scanned item feeds entirely through the scanner. Eject Reverse - The scanned item feeds through the scanner and then ejects the item backwards. Manual Rescan - Select to manually rescan an item. Feed item into scanner upon selection of this option. Auto Rescan - ??? 5.5.2.3 Image Resolution 100 DPI - Resolution of scanned image will be 100 dots per inch. 200 DPI - Resolution of scanned image will be 200 dots per inch. 5.5.2.4 Software Controls Image Scrolling Enabled - Select to allow scrolling of on screen of scanned image. Rotation Mark Enabled – Select to allow the reading of ticket rotation mark. Firmware Version – When selected provides the currently loaded firmware version. Download Firmware - When selected provides a path to download firmware.
Diagnostics PAT Technical Manual 5-16 Confidential & Proprietary 5.6 Interface Board Screen The Interface Board tab is divided into the following areas: • Serial Port Tests • Barcode Reader/Ticket Checker The functions located in each of these areas are described below. Figure 28: Interface Board Screen
PAT Technical Manual Diagnostics Confidential & Proprietary 5-17 5.6.1 Serial Port Tests The following selections are provided in the Serial Port Tests area of the Interface Board tab: 5.6.1.1 Serial Port Test Description Select this option to test the terminal’s serial ports. Preconditions Unit must be operational. A Serial Loopback connector must be attached to the port being tested. Starting the Test Select ports to test by placing a chicanery in the box next to each port to be tested. Select the relevant mode for each port by making a selection from the dropdown menu located next to each port. Select the [Start Serial Port Test] button to begin testing. Flow Once the testing has started, the result for each port is displayed in the Test Results box located next to each port. The ports are continually tested with the results being continually updated until the test is stopped by the user. Ending the Test Select the [Stop Serial Test] button ([Start] button now relabeled as [Stop]). Analyzing Test Results The number of passes and fails for each port are displayed in the Test Results boxes. Exceptions DNA Corrective Actions DNA
Diagnostics PAT Technical Manual 5-18 Confidential & Proprietary 5.6.1.2 Barcode Reader/Ticket Checker Frequency This feature is currently not available. Address (Addr) This feature is currently not available. BCR Version Determines the firmware level of the symbol barcode reader. BCRCTR Version Determines the firmware level of the controller board. TC Address (Addr) Channel This feature is currently not available. 5.6.1.3 Read BCR Displays the frequency, address and the BCR version of the barcode reader. 5.6.1.4 Page BCR This feature is currently not available. 5.6.1.5 Set Frequency Address This feature is currently not available. 5.6.1.6 Download FW to BCR Provides a path to download firmware to the barcode reader. 5.6.1.7 Download FW to Printer BCR Controller Provides a path to download firmware to the BCR Controller.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-19 5.7 Mother Board Screen The Mother Board tab is divided into the following two areas: • NIC port • Mother Board Accessories The options and functions located in each of these areas are described below. Figure 29: Interface Board Screen
Diagnostics PAT Technical Manual 5-20 Confidential & Proprietary 5.7.1 NIC Port The following selections are provided in the NIC Port area of the Mother Board tab: 5.7.1.1 Start Loop Back Test Description Select this option to test the NIC port. Preconditions Unit must be operational. Starting the Test Select internal or external. Use the up and down arrows to select the port number. Enter the relevant IP address in the Server’s IP Address field. Use the up and down arrow to enter the desired test interval in second in the Test Interval (sec) field. Value can be between 0 and 1000. Press the [Start Loop Back Test] button to begin testing. Flow Once the testing has started, the relevant port is continuously tested at the selected interval until the user stops the test. The results of the test are displayed in the Pass and Fail fields. Each test iteration increments the number in either the Pass or Fail field depending on the test result. Ending the Test Select the [Stop Loopback Test] button ([Start] button now relabeled as [Stop]). Analyzing Test Results The number of passes and fails are displayed in the Pass and Fail fields, respectively. Exceptions DNA Corrective Actions DNA Modem Port This area of the Motherboard tab allows the user to test the modem port.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-21 5.7.2 Mother Board Accessories The following selections are provided in the Mother Board Accessories area of the Mother Board tab: 5.7.2.1 Calibrate Touch Screen When selected launches the Touch Screen Calibration program. 5.7.2.2 Play Wave File Description Select this option to test the wave file. Preconditions Unit must be operational. Starting the Test Select Play Wave File from the Mother Board Accessories area. Flow After each successive selection of this button, the wave file plays. Ending the Test The test ends when the user stops pressing [Play Wave File]. Analyzing Test Results The test is successful if the wave file plays when [Play Wave File] is selected. Exceptions Wave file does not play. Corrective Actions DNA
Diagnostics PAT Technical Manual 5-22 Confidential & Proprietary 5.8 Burn-In Test Screen The Burn-In Test tab consists of a single are from which the following tests can be performed over a set period of time: • Print Test Ticket • Paper Cutter • Hard Drive Test • LCD Backlight Toggle • Test Duration (hrs) • Play Wave File • Scanner Forward • Toggle Scanner LEDs • Customer Display • Time Left Figure 30: Burn-In Test Screen
PAT Technical Manual Diagnostics Confidential & Proprietary 5-23 5.8.1 Burn-In Tests The tests contained on the Burn-In Test tab can be performed simultaneously in any combination, with the repetition rate for each test being set independently from zero to 10,000 seconds. The tests and related options are described below. 5.8.1.1 Print Test Ticket Description Select this option to print test tickets. Preconditions Unit must be operational. Starting the Test 1. Select test to be performed by checking the box next to test. 2. Set the repetition rate for the test. The repetition rate is given in seconds and must be between 0 and 10,000. 3. Set the test duration. The duration is set in hours and must be between 0 and 10,000. 4. Press the [Start Test] button to begin testing. NOTE: If test duration is set to 0, the system will immediately indicate that the test is complete, even though no testing is performed. Flow Once the test is started, the system performs the selected test at the set repetition rate for the selected number of hours or until the user stops the manually. Ending the Test The test ends when the entered test duration has expired or when the user selects the [Stop Test] button ([Start] button now relabeled as [Stop]) Analyzing Test Results Verify that the ticket prints at the selected rate. Exceptions None Corrective Actions None
Diagnostics PAT Technical Manual 5-24 Confidential & Proprietary 5.8.1.2 Paper Cutter Description Select this option to test the paper cutter. For each repetition of the test, paper is advanced and cut. Preconditions Unit must be operational. Starting the Test 1. Select test to be performed by checking the box next to test. 2. Set the repetition rate for the test. The repetition rate is given in seconds and must be between 0 and 10,000. 3. Set the test duration. The duration is set in hours and must be between 0 and 10,000. 4. Press the [Start Test] button to begin testing. NOTE: If test duration is set to 0, the system will immediately indicate that the test is complete, even though no testing is performed. Flow Once the test is started, the system performs the selected test at the set repetition rate for the selected number of hours or until the user stops the manually. Ending the Test The test ends when the entered test duration has expired or when the user selects the [Stop Test] button ([Start] button now relabeled as [Stop]). Analyzing Test Results Verify that cutter cycles at the selected rate. Exceptions DNA Corrective Actions DNA
PAT Technical Manual Diagnostics Confidential & Proprietary 5-25 5.8.1.3 Hard Drive Test Description Select this option to test the hard drive. Preconditions Unit must be operational. Starting the Test 1. Select test to be performed by checking the box next to test. 2. Set the repetition rate for the test. The repetition rate is given in seconds and must be between 0 and 10,000. 3. Set the test duration. The duration is set in hours and must be between 0 and 10,000. 4. Press the [Start Test] button to begin testing. NOTE: If test duration is set to 0, the system will immediately indicate that the test is complete, even though no testing is performed. Flow Once the test is started, the system performs the selected test at the set repetition rate for the selected number of hours or until the user stops the manually. Ending the Test The test ends when the entered test duration has expired or when the user selects the [Stop Test] button ([Start] button now relabeled as [Stop]). Analyzing Test Results DNA Exceptions DNA Corrective Actions DNA
Diagnostics PAT Technical Manual 5-26 Confidential & Proprietary 5.8.1.4 LCD Backlight Toggle Description Select this option to test LCD backlight. Preconditions Unit must be operational. Starting the Test 1. Select test to be performed by checking the box next to test. 2. Set the repetition rate for the test. The repetition rate is given in seconds and must be between 0 and 10,000. 3. Set the test duration. The duration is set in hours and must be between 0 and 10,000. 4. Press the [Start Test] button to begin testing. NOTE: If test duration is set to 0, the system will immediately indicate that the test is complete, even though no testing is performed. Flow Once the test is started, the system performs the selected test at the set repetition rate for the selected number of hours or until the user stops the manually. Ending the Test The test ends when the entered test duration has expired or when the user selects the [Stop Test] button ([Start] button now relabeled as [Stop]). Analyzing Test Results Test is successful, if backlight toggle action operates. Exceptions Light toggle action does not operate. Corrective Actions DNA Test Duration Set the amount of time selected for the duration of the test. Play Wave File Set the amount of time the wave file is to be played.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-27 5.8.1.5 Scanner Forward Description Select this option to test the scanner operation in a forward direction. Preconditions Unit must be operational. Starting the Test 1. Select test to be performed by checking the box next to test. 2. Set the repetition rate for the test. The repetition rate is given in seconds and must be between 0 and 10,000. 3. Set the test duration. The duration is set in hours and must be between 0 and 10,000. 4. Press the [Start Test] button to begin testing. NOTE: If test duration is set to 0, the system will immediately indicate that the test is complete, even though no testing is performed. Flow Once the test is started, the system performs the selected test at the set repetition rate for the selected number of hours or until the user stops the manually. Ending the Test The test ends when the entered test duration has expired or when the user selects the [Stop Test] button ([Start] button now relabeled as [Stop]). Analyzing Test Results The test is successful, if the item is scanned. Exceptions Item is not scanned. Corrective Actions DNA
Diagnostics PAT Technical Manual 5-28 Confidential & Proprietary 5.8.1.6 Toggle Scanner LEDs Description Select this option to test the scanner LEDs. Preconditions Unit must be operational. Starting the Test 1. Select test to be performed by checking the box next to test. 2. Set the repetition rate for the test. The repetition rate is given in seconds and must be between 0 and 10,000. 3. Set the test duration. The duration is set in hours and must be between 0 and 10,000. 4. Press the [Start Test] button to begin testing. NOTE: If test duration is set to 0, the system will immediately indicate that the test is complete, even though no testing is performed. Flow Once the test is started, the system performs the selected test at the set repetition rate for the selected number of hours or until the user stops the manually. Ending the Test The test ends when the entered test duration has expired or when the user selects the [Stop Test] button ([Start] button now relabeled as [Stop]). Analyzing Test Results The test is successful, if the scanner LED toggle action operates. Exceptions LED toggle action does not operate. Corrective Actions DNA Customer Display Set the amount of time a message is displayed on the Flat Panel Display. Time Left ???
PAT Technical Manual Diagnostics Confidential & Proprietary 5-29 5.9 SGI Engine Screen The SGI Engine tab contains the following areas: • General Purpose I/O • Intrusion • Display Brightness The various options and tests located on the SGI Engine tab are described below. Figure 31: SGI Engine Screen
Diagnostics PAT Technical Manual 5-30 Confidential & Proprietary 5.9.1 General Purpose I/O 5.9.1.1 Read Inputs Inputs column is updated with the current status on input 0-7. 5.9.1.2 Write Outputs Checked outputs will be set and unchecked cleared. 5.9.2 Intrusion 5.9.2.1 Reset Intrusion Detect Current status is be shown in the intrusion detect field. If there has been an intrusion it is checked, otherwise it is unchecked. 5.9.3 Displays Brightness Write the decried level from 100 – 255 in the box for brightness 1 and brightness 2 you want to change and press [Set Brightness]. NOTE: The WaveDiags will not set values outside the rage from 100 to 255.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-31 5.10 SGI Engine FW Screen The SGI Engine FW tab contains the following areas: • Platform Version Information • Platform Configuration • Download to Platform Devices Figure 32: SGI Engine FW Screen
Diagnostics PAT Technical Manual 5-32 Confidential & Proprietary 5.10.1 Platform Version Information This area is informational only. It displays the values for the following: • Hardware Type - Type of hardware located on the current platform (In this case SGI Interface Board) • Hardware Revision - The revision letter of the current hardware • Bootloader Version - Version number of the bootloader in mm.dd.yy.nn format • Firmware Version - Version number of the firmware in dd.mm.yy.nn format. • ATMega48 Version - Version number of the ATMega 48 in dd.mm.yy.nn format • CPLD 1 Revision - Revision number of the first CPLD • CPLD 2 Revision - Revision number of the second CPLD • Unique ID - Unique Identification number of the platform 5.10.2 Platform Configuration This area is informational only. It displays the values for the following: • Scanner Type - The type of scanner installed in the unit for example, 8 inch Black/White • Printer Type - The type of printer attached to the unit for example, 3 inch FTP639 Fujitsu
PAT Technical Manual Diagnostics Confidential & Proprietary 5-33 5.10.3 Download to Platform Devices This area contains the following buttons: Download Bootloader to Flash Download FW to ATMega48 Download FW to Central Download CPLD code 5.10.3.1 Download Bootloader to Flash Description This function is used if the Bootloader Version is less than 2.02.05.00. Preconditions Unit must be operational. Starting the Test Select the [Download Bootloader to Flash] button. Flow Once the option is selected a windows navigation dialogue appears. Navigate to c:\bootloader and select the relevant file. When download finishes a message will appear in the Extrema Diag window. Ending the Test The test ends automatically when the bootloader has been downloaded. Analyzing Test Results Reboot PC to activate new Bootloader. The version will be displayed in the SGI Engine FW tab of Extrema Diag. Exceptions If the Bootloader Version is equal to or greater than 2.02.05.00 this option must be selected. Corrective Actions DNA
Diagnostics PAT Technical Manual 5-34 Confidential & Proprietary 5.10.3.2 Download FW to ATMega48 This option does not apply to this hardware configuration. 5.10.3.3 Download FW to Central This option does not apply to this hardware configuration. 5.10.3.4 Download CPLD code This option does not apply to this hardware configuration.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-35 5.11 Security Board Screen The Security Board tab contains the following areas: • Input Sensors • Alarm Controls • Firmware Controls The various options and tests located on the Security Board tab are described below. Figure 33: Security Board Screen
Diagnostics PAT Technical Manual 5-36 Confidential & Proprietary 5.11.1 Input Sensors This area is informational only. It displays the values for the following: • Door Lock Switch - • Door Open Switch - • Report Switch - • Cash Box Lock Switch - • Machine Tilt Switch - • Remote (Key Fob) - • AC Power Input - 5.11.2 Alarm Controls This area is informational only. It displays the values for the following: • Alarm Disable – • Short Alarm Beep – • Continuous Alarm ON - 5.11.3 Firmware Controls This area is informational only. It displays the values for the following: • Firmware Version - When selected provides the currently loaded firmware version.
PAT Technical Manual Diagnostics Confidential & Proprietary 5-37 5.12 Bill Accepter Screen The Bill Accepter diagnostic functions are located in a separate program from the rest of the terminal’s diagnostics. To access the Bill Accepter diagnostics, click the GPT V2e icon. The technician will only use this screen to check or connect the communications for the terminal. To connect the communications, perform the following: 1. Double click the GPT V2e icon on the Windows desktop. The GPT V2e Host Controller App screen displays. 2. Press [V2]. 3. Ensure that COM3 is selected in the communication drop down. 4. Press [CONNECT]. Figure 34: Bill Accepter Screen
6-1 Confidential & Proprietary SECTION 6 COMPONENT PROCEDURES 6.1 About this Section The sections below provide the procedures for calibrating and/or configuring the following PCT components: • Document Scanner • Touch Screen • Bar code Reader (BCR) 6.1.1 Document Scanner Calibration Procedures • Access the PCT diagnostic using the diagnostic application provided. • Once the PCT diagnostic has loaded, select the Scanner tab at the top. • Within this field select Enable Scanner then Calibrate Scanner. • Now simply feed together, several sheets of the white (4” X 11”) paper. Required tools/equipment • Several 4” X 11” white sheets of paper
Component Procedures PAT Technical Manual 6-2 Confidential & Proprietary 6.1.2 Touch Screen Calibration There are three methods that allow you to calibrate the touch screen. Once the calibration program has been opened, simply follow the instruction; touching each displayed “+” in the middle. However all three required that the terminal is rebooted after completion. Using a printed touch screen calibration barcode 1. To use the printed barcode to calibrate the touch screen, simply scan the barcode using the barcode reader attached to the printer. Using the touch screen calibration function within the tech diagnostic 1. Exit the application; closing out all customer transactions. 2. Select the “diagnostic” icon. 3. Select “tech sign in” and sign in. a. Tech ID: 999999 b. Password: 1234 4. Select the “touch screen calibration” icon and follow the on screen instructions. Using the touch screen calibration function within the Extrema/Wave Diagnostic 1. Exit the application; closing out all customer transactions. 2. Select the “diagnostic” icon. 3. Select “tech sign in” and sign in. a. Tech ID: 999999 b. Password: 1234 4. Select the “External Diagnostic” icon. 5. Select the top tab labeled “Mother Board”. 6. Select the icon “touch screen calibration” and follow the on screen instructions provided. 6.1.3 Barcode Reader Configuration The hand held barcode reader (BCR) requires configuration after replacement. The reason is the reader’s communication with the printer controller board; which stores the configured communication parameters (device address and device frequency). In conjunction with the communication configuration, the reader will also require verification of each barcode type i.e., I2of5, Datamatix and PDFXXX.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-3 6.2 Barcode Reader Address & Frequency Setup Procedures This procedure instructs a technician on how to configure/pair the barcode reader (BCR) to the terminal. NOTE: Failure to correctly perform this procedure will result in these devises not properly functioning. Equipment and Tools: • USB Keyboard • USB Mouse NOTE: The frequency range of the barcode reader is 900 to 928, using only whole (no half freq., .05) numbers i.e.: 900.00, 901.00 etc… Sample: BCR: address= 2; frequency = 920 6.2.1 Pairing the Wireless Barcode Reader NOTE: All addresses and frequencies should be determined prior to starting. Also, it is recommended using a mouse to making the necessary changes. • Frequency - just to the right is a selection box. Using your mouse, scroll to the correct frequency and highlight it • Address - same process as frequency • BCR Ver - 29 • BCRCTRL Ver - 33 • Select “Set Freq Addr” • Verify all information updates to the selections you made.
Component Procedures PAT Technical Manual 6-4 Confidential & Proprietary 6.2.2 Replacing the Wireless Barcode Reader (BCR) To replace the barcode reader, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Turn the thumbscrew counter-clockwise to release the rear panel. 6. Pull out BCR and remove BCR unit. Figure 35: Bar Code Reader 7. Remove the four screws, washers, spacers, and spring securing the BCR Bracket. Figure 36: Four Screws Thumbscrew
PAT Technical Manual Component Procedures Confidential & Proprietary 6-5 8. Cut or remove BCR cable. 9. Route new BCR cable, CA05-0584-01, through scanner tray. 10. Attach BCR cable, CA05-0584-01 to BCR PCB, PA20-0363. 11. Attach PA20-0363 and cover, CV30-0053-01, to new BCR Bracket, BR30-0317 using two screws SC74-0008. Secure cable with tie wrap, TW60-0001 to hole on BR30-0317. Figure 37: New BCR Bracket Figure 38: New BCR Bracket Screws 12. Remove plastic BCR cradle, BR20-0016, from the old metal bracket. BR30-0317 PA20-0363, note position of contacts. CV30-0053-01 SC74-0008
Component Procedures PAT Technical Manual 6-6 Confidential & Proprietary 13. Place BCR in BCR cradle, BR20-0016. Figure 39: BCR Cradle 14. Attach BCR in BCR cradle to new BCR bracket, BR30-0317. Make sure that tabs on BR20-0016 snap into place on BR30-0317. Figure 40: Attaching BCR Cradle 15. Pull out scanner tray on terminal and remove scanner using the two thumbscrews on the bottom of the tray. Set the scanner in the rear of the tray. There is no need to unplug the scanner. BR20-0016 Tabs snapped into place on BR30-0317
PAT Technical Manual Component Procedures Confidential & Proprietary 6-7 16. Attach BCR assembly to the underside of the scanner tray using the two screws, SC73-0004. Figure 41: Attaching BCR Cradle to Scanner Tray 17. Replace scanner and secure with the two thumbscrews. Figure 42: Attached BCR Cradle
Component Procedures PAT Technical Manual 6-8 Confidential & Proprietary 6.3 Front Advertisement Assembly The Front Advertisement Assembly consists of three light panels. 6.3.1 Removing the Front Advertisement Lights To remove the front advertising lights, perform the following: 18. Shut down the terminal. 19. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 20. After the terminal relay shuts down, disconnect all power from the terminal. 21. Open the PAT: d. Insert the red key into the lower keyhole on the side panel and turn the key. e. Lift the PCT door handle on the side panel. f. Open the PCT door. 22. Turn the thumbscrew counter-clockwise to release the rear panel. Figure 43: Front Advertisement Assembly – Rear Cover closed 23. Unplug the two (2) cables from each side of the light panel. Thumbscrew
PAT Technical Manual Component Procedures Confidential & Proprietary 6-9 24. Remove the four (4) screws from light panel. Figure 44: Light Panel 25. To replace the light panel, perform the steps above in reverse. 6.3.2 Removing the Front Advertisement Power Supply To remove the front advertisement power supply, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. Screw
Component Procedures PAT Technical Manual 6-10 Confidential & Proprietary 5. On the upper left of the terminal, remove the Front Advertisement Assembly - Power Supply Cover. Figure 45: Front Advertisement Assembly - Power Supply Cover attached 6. Unplug the two (2) cables from the power supply. 7. Remove the four (4) screws holding the power supply to the terminal chassis. Figure 46: Front Advertisement Assembly - Power Supply 8. To replace the power supply, perform the steps above in reverse. Power Supply Screw
PAT Technical Manual Component Procedures Confidential & Proprietary 6-11 6.4 Display Assembly The Touch Screen Display allows the player to purchase on-line and instant game tickets. 6.4.1 Removing the Display To replace the terminal display, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. On the inside of the front door, remove the Display Assembly cover. Figure 47: Display Assembly - Rear Cover
Component Procedures PAT Technical Manual 6-12 Confidential & Proprietary 6. Unplug the two (2) cables from the dispenser tray light. Figure 48: Dispenser Tray Light 7. Unplug the three (3) cables from the display. Figure 49: Display Assembly cables Power Supply Display Assembly
PAT Technical Manual Component Procedures Confidential & Proprietary 6-13 8. Remove the six (6) screws attaching the display bracket to the terminal. Figure 50: Display Assembly - Rear Bracket Attached Screw
Component Procedures PAT Technical Manual 6-14 Confidential & Proprietary 9. Remove the four (4) screws attaching the display to the display bracket. Figure 51: Display Assembly - Rear Bracket Attached 10. Remove the display from the display bracket. 11. To replace the display, perform the steps above in reverse. Display Bracket
PAT Technical Manual Component Procedures Confidential & Proprietary 6-15 6.4.2 Adding a Second Monitor To replace the terminal display, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. On the inside of the front door, remove the Display Assembly cover. Figure 52: Display Assembly - Rear Cover
Component Procedures PAT Technical Manual 6-16 Confidential & Proprietary 6. Pull on Handle HK20-0014 and twist to release the Display panel cover PL30-0020. 7. Take out 1 pc of the Display Panel Cover PL30-0020 and Advertising Display LG30-0082. 8. Disconnect and Remove the 3 LED strips PA20-0338. 9. Unplug the two (2) cables from the dispenser tray light. Figure 53: Display Assembly - Inside 10. Remove existing screws SC58-0003 securing BZ20-0052. LG30-0082 Advertising Panel PA20-0338 ASSY, PCB, Interface, LUMI-LED Bar PL30-0020 Panel (Sheet-Fab) Plate Advertising Display
PAT Technical Manual Component Procedures Confidential & Proprietary 6-17 11. With another person holding the Bezel from front, the Display sub-assembly is mounted as shown with 8 new screws SC58-0009. 12. Remove 8 screws SC58-0003 to detach BZ20-0052 from the Front Bezel. NOTE: Ensure the Clear Panel is firmly secured to the Front Bezel all round the periphery. NOTE: Ensure both the LCD Display surface and the Clear Panel is clean, and free of stains/ dirt, before assembly. Figure 54: Display Assembly Screws 8 Screws 8 Screws
Component Procedures PAT Technical Manual 6-18 Confidential & Proprietary 13. Insert CA90-0177 through the hole in the bezel from underneath as shown. 14. Start CA60-0109 (CA60-0007 if available) by inserting at the bottom of the door and work up to the opening in the bezel. 15. Secure CA70-0030 to CU90-0030. Note the orientation. Figure 55: Display Assembly Cables CA90-0177 CABLE, OEM, USB 10 FT (3M), A-MINIB CA60-0109 (CA60-0007 if available) CORD, POWER,118",OPEN END,NEMA5-15P PLUG
PAT Technical Manual Component Procedures Confidential & Proprietary 6-19 Figure 56: Display Connection Ball this end
Component Procedures PAT Technical Manual 6-20 Confidential & Proprietary 16. Connect other end of DVI CARD to the mini-USB. 17. Attach the assembly to the Display DVI port. Figure 57: DVI Card 18. Attach Connector CN85-0045 to Power Cable CA60-0109 (CA60-0007 if available) and connect to Display power input. 19. Route the Cable of CA60-0109 (CA60-0007 if available) to CN84-0045 as shown. USB Connection
PAT Technical Manual Component Procedures Confidential & Proprietary 6-21 20. Connect Power Connector to Display power port. Figure 58: Power Connector 21. Route the other end of Power cable neatly through front door cable harness. 22. Route the other end of the USB cable through the opening near the top of the door and along the top of the main cabinet back to the E-Tray. 23. Route USB cable along top of cabinet to right side of inner wall and then through opening in back to E-Tray. CN85-0045 CONN, POWER,PLUG 115VAC SCREW TERMINALS Live - Brown Neutral - Blue Ground- Yellow/ Green Dismantle 2 covers Route cables, Live - Brown Nuetral - Blue Ground- Yellow/ GreenAssemble back covers
Component Procedures PAT Technical Manual 6-22 Confidential & Proprietary 24. Change CA05-0543-01, 24V DC supply cable and connect to PA20-0338 (LED PCBA) in ticket chute and top of cabinet and Power Supply as shown. Figure 59: DC Supply Cable 25. Connect the Power cable to the "Surge only" end of the UPS.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-23 26. Route the USB neatly to the back of the E-Tray and connect to the USB port shown. Figure 60: USB Cable Connection CA60-0109 (CA60-0007 if available) connect here CA90-0160 USB CABLE- connect here
Component Procedures PAT Technical Manual 6-24 Confidential & Proprietary 6.5 Electronics Tray The sections below provide the procedures for replacing the following PCT components: • UPS Power Supply • PC Power Supply • Interface Board • Mother Board • Hard Drive 6.5.1 UPS Power Supply To remove the UPS power supply, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Disconnect all of the plugs connected to the UPS power supply. Figure 61: UPS Power Supply 6. Remove the UPS power supply. 7. To replace the UPS power supply, perform the steps above in reverse.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-25 6.5.2 PC Power Supply Unit To remove the PC power supply, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Disconnect all of the plugs connected to the PC power supply. 6. Remove the four (4) mounting screws. Figure 62: PC Power Supply 7. Remove the PC power supply. 8. To replace the PC power supply, perform the steps above in reverse. Mounting screws
Component Procedures PAT Technical Manual 6-26 Confidential & Proprietary 6.5.3 Mother Board The Mother Board is the master controller for the PCT terminal. 6.5.3.1 Identifying Mother Board Connections The figure below identifies the location of selected cable connections on the Mother Board. Figure 63: Mother Board Video cables Fan cable Power cables Fan & ProcessPS/2 cable is configured on the 34 pin connectorIDE cable USC/Serial cable
PAT Technical Manual Component Procedures Confidential & Proprietary 6-27 6.5.3.2 Replacing the Mother Board The objective of this section is to define the procedures for replacing the mother board in the terminal. Following these procedures will help any individual accomplish this task successfully. Required Tools and Equipment • 1 PCT Terminal • 1 Replacement mother board • 1 Tool (part number: TL90-0358-RH) • Phillips screwdriver To replace the mother board, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Unlock the Electronics Tray by inserting the black key into the lock above the tray. Figure 64: Black Key Inserted
Component Procedures PAT Technical Manual 6-28 Confidential & Proprietary 6. Slide the Electronics Tray out of the Electronics Tray housing and place on a flat, clear surface. Figure 65: Removing the Electronics Tray 7. Remove the all cables from the mother board. 8. Use the tool (part number: TL90-0358-RH) to remove the motherboard from the electronics tray. Figure 66: Removing the Mother Board from the Electronics Tray 9. Carefully place the new mother board onto the electronics tray. 10. Re-attach all the cables to the mother board.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-29 11. After re-attaching all the cables, slide the electronics tray back into the electronics tray housing. Figure 67: Re-inserting the Electronics Tray 12. Lock the electronics tray and remove the black key from the lock above the tray. 13. Close the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Close the PCT door. 14. Reconnect all power to the terminal. 15. Power up the terminal.
Component Procedures PAT Technical Manual 6-30 Confidential & Proprietary 6.5.4 Interconnect Board The Interconnect Board is located in the Electronics Tray. 6.5.4.1 Replacing the Interconnect Board The objective of this section is to define the procedures for replacing the interconnect board in the PCT terminal. Following these procedures will help any individual accomplish this task successfully. Required Tools and Equipment • 1 PCT Terminal • 1 Replacement interconnect board • 1 Tool • Phillips screwdriver To replace the interconnect board, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-31 5. Unlock the Electronics Tray by inserting the black key into the lock above tray. Figure 68: Black Key Inserted 6. Slide the electronics tray out of the electronics tray housing. Figure 69: Removing the Electronics Tray 7. Remove the all cables from the interconnect board. 8. Use the tool (part number: TL90-0358-RH) to remove the interconnect board from the electronics tray. 9. Carefully place the new interconnect board onto the electronics tray.
Component Procedures PAT Technical Manual 6-32 Confidential & Proprietary 10. Re-attach all the cables to the interconnect board. 11. After re-attaching all the cables, slide the electronics tray back into the electronics tray housing. 12. Lock the electronics tray and remove the black key from the lock above the tray. 13. Close the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Close the PCT door. 14. Reconnect all power to the terminal. 15. Power up the terminal.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-33 6.5.5 Hard Drive The Hard Drive is located in the Electronics Tray. To replace the hard drive, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Disconnect the wire from the hard drive. Figure 70: Hard Drive
Component Procedures PAT Technical Manual 6-34 Confidential & Proprietary 6. Turn the four (4) thumbscrews counter clockwise and pull the hard drive up to remove it from the terminal. Figure 71: Hard Drive Thumbscrews 7. To replace the hard drive, perform the steps above in reverse. Thumbscrew
PAT Technical Manual Component Procedures Confidential & Proprietary 6-35 6.5.6 Document Scanner Assembly To remove the document scanner, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Pull out the document scanner tray. 6. Remove the printer cable from the back of the document scanner. Figure 72: Document Scanner Cable 7. Remove the four (4) screws that attach the document scanner to the document scanner tray. 8. Replace the document scanner. 9. To replace the display, perform the steps above in reverse. Document Scanner Cable
Component Procedures PAT Technical Manual 6-36 Confidential & Proprietary 6.5.7 Clearing a Paper Jam To clear a paper jam, perform the following: 1. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 2. Pull out the document scanner tray. 3. Lift the lid of the document scanner. Figure 73: Document Scanner – Open 4. Remove the jammed paper. 5. Close the lid of the document scanner. 6. Push the document scanner tray back into its original position. 7. Close and lock the PCT door.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-37 6.5.8 Replacing the Assembly Roller To replace the assembly roller, perform the following: 1. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 2. Place the assemble roller, RL10-0019, into the bracket, BR30-0265. Figure 74: Assembly Roller and Bracket 3. Insert bearings (2X), BE70-0001, into the assembly. Figure 75: Assembly Roller Bearings BR30-0265 RL10-0019 BE70-0001
Component Procedures PAT Technical Manual 6-38 Confidential & Proprietary 4. Attach e-rings (2X), RR60-0007, to RL10-0019. Figure 76: Assembly Roller Bearings 5. Attach assembly to bracket BR30-0341 by using two bearings, BE70-0001. Figure 77: Assembly Roller Bearings RR60-0007 BE70-0001 BR30-0341
PAT Technical Manual Component Procedures Confidential & Proprietary 6-39 6. Insert shaft, SH10-0035, through bearings installed in step 4. While inserting shaft, position spring, SG80-0003, on shaft with spring arms in recesses of BR30-0341 and BR30-0265. Figure 78: Assembly Roller Shaft and Spring 7. Insert washer, WA90-0138, onto end of shaft, SH10-0035. Figure 79: Assembly Roller Washer 8. Secure shaft, SH10-0035 with two retaining rings, RR60-0007. SG80-0003 SH10-0035 WA90-0138 WA90-0138
Component Procedures PAT Technical Manual 6-40 Confidential & Proprietary 9. Remove two SC76-0002 screws that are on the shaft, SH10-0039, closest to the printer. It may be necessary to hold the shaft with pliers to prevent it from rotating when removing screws. Remove the black plastic roller, SP60-3628, and washer, return to spares stock. Figure 80: Assembly Black Plastic Roller and Screws 10. Place the bracket assembly from step 7 behind the cabinet flange. Replace shaft, SH10-0039, with the two screws, SC76-0002, making sure to run the screws through the swing arm bracket assembly. Figure 81: Assembly Swing Arm SP60-03628 SC76-0002 Note how flanges for swing arm bracket secure to cabinet flange.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-41 11. Power down the terminal and remove printer assembly by loosening the two thumbscrews and all cable assemblies. Remove printer roller from bracket, BR30-0300. Figure 82: Printer Roller Bracket 12. Bend mylar, GU30-0037, with tool, TL90-0363. Attach GU30-0037 to BR30-0300, aligning the bend of GU30-0037 with the bend of BR30-0300. 13. Reattach the printer roller. 14. Reattach the printer assembly, secure the two thumbscrews and secure all cables. GU30-0037 BR30-0300 Printer Roller
Component Procedures PAT Technical Manual 6-42 Confidential & Proprietary 6.6 Instant Ticket Assembly The sections below provide the following procedures for these PCT components: • Loading Instant Tickets • Clearing an Instant Ticket Jam • Replacing the Burster 6.6.1 Loading Instant Tickets Up to three ticket packs may be loaded into a Burster at one time. To load a ticket pack, the retailer must perform the following steps: NOTE: Before loading instant ticket packs, make sure the packs have been activated. 1. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 2. Insert the blue key into the top barrel lock and turn the key. 3. Touch [Burster Status]. 4. Touch [Load Pack] for the empty dispenser. The Enter Pack Number pop-up screen displays. 5. Either scan the Pack Activity Card or manually enter the Game/Pack number. The Game/Pack number is displayed. NOTE: The instant ticket validation barcode can also be scanned. 6. Verify the Game/Pack number that is displayed matched the Pack Activity Card. If they match, touch [OK]. 7. Touch [YES] to load a full pack or [NO] to load a partial pack. If loading a full pack, go to step 10. 8. Enter the starting ticket and touch [OK]. 9. Enter the ending ticket and touch [OK]. 10. Open the drawer and insert the lowest ticket number into the slot in the front of the dispenser. 11. If the pack is loaded correctly, a “Successfully Loaded” pop-up message displays. 12. Touch [OK] and close the drawer.
PAT Technical Manual Component Procedures Confidential & Proprietary 6-43 13. Close and secure the PCT by performing the following steps: a. Lift the PCT door handle on the side panel. b. Shut the PCT door. c. Lock the PCT door and remove the red key. NOTE: The key can be removed only in the locked position. 6.6.2 Replacing the Burster To replace a burster, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Open an instant ticket drawer. 6. Remove the one (1) screw on the burster wire protective cover assembly. Figure 83: Burster Wire Protective Cover screw
Component Procedures PAT Technical Manual 6-44 Confidential & Proprietary 7. After the burster wire protective cover assembly has been removed, detach the wires connected to the burster to be removed. Figure 84: Burster Assembly Wires 8. Remove the two (2) burster assembly hex nuts at the base of the burster. Figure 85: Burster Assembly Hex Nuts 9. To replace the burster, perform the steps above in reverse. Burster Assembly Hex Nuts
PAT Technical Manual Component Procedures Confidential & Proprietary 6-45 6.6.3 Clearing an Instant Ticket Jam To clear a ticket jam in a Burster, perform the following: 1. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 2. Insert the blue key into the top barrel lock and turn the key. 3. Touch [Burster Status]. 4. Pull out the Burster rack that has the jammed Burster. 5. Press the Reverse button located on the front top center of the Burster. The jammed ticket will reverse out of the Burster. Figure 86: Reverse Button on Burster 6. If the jammed ticket is damaged, remove it from the pack. 7. On the Ticket Burster screen, confirm that the Burster indicates an Empty status. 8. Reload the pack into the Burster. 9. Close and secure the PCT by performing the following steps: a. Lift the PCT door handle on the side panel. b. Shut the PCT door. c. Lock the PCT door and remove the red key. NOTE: The key can be removed only in the locked position. NOTE: The PCT does not reconcile inventory of damaged or otherwise unsellable tickets that are removed from a pack. Reverse button
Component Procedures PAT Technical Manual 6-46 Confidential & Proprietary 6.7 Printer Assembly The PCT terminal houses a printer that automatically prints a variety of sales reports. It is integrated with the main housing and is equipped with a friction-type paper feed. The printer uses 3.25-inch-wide paper stock and prints at a speed of about six inches per second with a resolution of 200 dots per inch. The printer assembly includes a cutter assembly that automatically cuts each report. 6.7.1 Replacing the Printer To replace the printer, perform the following: 1. Shut down the terminal. 2. Wait for the terminal relay to shutdown. NOTE: You will hear five clicks as the terminal relay shuts down. 3. After the terminal relay shuts down, disconnect all power from the terminal. 4. Open the PAT: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 5. Release the print head by pressing the side latch located on top- right side of the print head. Figure 87: Print Head Release Latch 6. Remove the paper. 7. Close the print head. Print Head Release Latch
PAT Technical Manual Component Procedures Confidential & Proprietary 6-47 8. Turn the two (2) thumbscrews counter clockwise to detach the printer from the terminal. Figure 88: Printer Thumbscrew 9. Remove the printer cable from the back of the printer. NOTE: The cable connector that is removed has a locking clamp that will require pinching the locking tab to release. Pull the connector towards the rear of the printer. 10. Replace the printer. 11. Reconnect the printer cable. NOTE: Make sure that you have aligned the connector properly and then slowly insert until the clamp locks in place. 12. Properly dress the cable using one of the guide slots, and press the cable to secure in place. 13. Return the printer to its correct position. 14. Reload the paper. 15. Power up the terminal. Thumbscrew (1 of 2)
Component Procedures PAT Technical Manual 6-48 Confidential & Proprietary 6.7.2 Loading Printer Paper To load paper into the PCT printer, the retailer must perform the following steps: 1. Open the PCT by performing the following steps: a. Insert the red key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. Figure 89: Print Head Release Latch 2. Release the print head by pulling up on the latch located on top-right side of the printer. 3. Remove any paper and push the print head firmly back into place, making sure that the print head is locked into place. (The print head makes an audible click when it is locked.) 4. Remove used roll from printer well. (Do not throw away paper spindle.) 5. Place paper spindle through new paper roll. 6. Place the new roll of paper and spindle onto the paper well brackets, feeding the paper from the bottom of the roll. 7. Insert the leading edge of paper under the print head. Push the edge into the slot and through the paper guide as far as it will go, about 1 inch. The printer will then automatically feed the paper and will cut off any excess paper. 8. Slide the drawer closed by lifting up and firmly pushing the drawer forward into the PAT. 9. Close and secure the PCT by performing the following steps: a. Lift the PCT door handle on the side panel. b. Shut the PCT door. c. Lock the PCT door and remove the red key. NOTE: The key can be removed only in the locked position. Print Head Release Latch
PAT Technical Manual Component Procedures Confidential & Proprietary 6-49 6.7.3 Clearing a Printer Jam To clear a paper jam in the printer, the retailer must perform the following steps: 1. Open the PCT by performing the following steps: a. Insert a key into the lower keyhole on the side panel and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. Figure 90: Print Head Release Latch 2. Release the print head by pressing the side latch located on right side of the print head. 3. Remove any paper and push the print head firmly back into place, making sure that the print head is locked into place. (The print head makes an audible click when it is locked.) 4. Re-feed paper back into the printer. 5. Close and secure the PCT by performing the following steps: a. Lift the PCT door handle on the side panel. b. Shut the PCT door. c. Lock the PCT door and remove the red key. NOTE: The key can be removed only in the locked position. Print Head Release Latch
Component Procedures PAT Technical Manual 6-50 Confidential & Proprietary 6.8 Removing the Currency Cassette To remove the currency cassette, the retailer must perform the following steps: 1. Open the PCT by performing the following steps: a. Insert the red key into the lower keyhole on the side panel of PCT and turn the key. b. Lift the PCT door handle on the side panel. c. Open the PCT door. 2. With the green key, unlock the Bill Enclosure Cabinet and pull out the currency cassette tray. Figure 91: Bill Enclosure Cabinet 3. Press the two tabs on each side of the bill stacker and lift it up from the Bill Enclosure Cabinet. Figure 92: Print Head Release Latch Right Tab Bill Enclosure Keyhole & Green Key Handle Left Tab
PAT Technical Manual Component Procedures Confidential & Proprietary 6-51 4. Insert the Currency Cassette key in the keyhole on the top of the cassette and unlock the cassette. Figure 93: Currency Cassette Key 5. Remove the bills. Make sure that the bill plate springs back to the top of the cassette. 6. Lock the cassette door. 7. Return the cassette to the Bill Enclosure Cabinet, placing the cassette with the serial number label down, connecting the 14-pin connector, until the tabs click. There will be a whirling sound confirming that the Bill Acceptor has reset itself. Figure 94: Reinsert Currency Cassette 8. Raise the Bill Enclosure Cabinet closed and lock it. NOTE: When the Currency Cassette is removed, the PCT will not accept bills. 9. Close and secure the PCT by performing the following steps: a. Lift the PCT door handle on the side panel. b. Shut the PCT door. c. Lock the PCT door and remove the red key. NOTE: The key can be removed only in the locked position. Currency Cassette Key
Component Procedures PAT Technical Manual 6-52 Confidential & Proprietary 6.9 Printer Ground Rework Process 1. Pull down or remove the jacket (heat shrink) of the existing printer cable CA05-0518-01_A. 2. Open the blue clamp on cable CA05-0614 and rout the thicker black ground wire, closest to the orange wire, through clamp. 3. Close the clamp tightly with pliers. Figure 95: Routing the Exposed Printer Cable through the Blue Cable Clamp Figure 96: The Closed Clamp on Cable CA05-0614 Black wire CA05-0518-01_A
PAT Technical Manual Component Procedures Confidential & Proprietary 6-53 4. Secure the ring terminals of CA05-0614 and CA05-0613 to ground stud located on terminals cabinet wall as shown in photograph below (Tightening torque 6-7 kgfcm). Figure 97: Connecting Printer Grounds to the Terminal’s Cabinet Wall CA05-0613 CA05-0614
Component Procedures PAT Technical Manual 6-54 Confidential & Proprietary 5. Attach cable CA05-0610 to the printer’s chassis: • Ensure Printer mechanism is properly grounded during rework by clamping metal printer chassis and connecting to earth ground as shown. Figure 98: Grounding the Printer Chassis During Rework Attach to earth ground
PAT Technical Manual Component Procedures Confidential & Proprietary 6-55 • Locate the screw on side of the cutter chassis (See circle 1 below). • Using cut out template, drill a .25” hole through the printer’s plastic sidewall allowing a screw driver to access the screw (See circle 2 below). Figure 99: Accessing Printer Screw • Remove screw at location of circle 2. • Align ring terminal of CA05-0610 to printer chassis. • Route CA05-0610 as indicated by the dashed red line in the photograph above and tighten the screw securing CA05-0610 to the printer’s chassis. Tightening torque 4-5 kgfcm. (See circle 3 in the above figure). Screw Driver 2 1 3 CA05-0610
Component Procedures PAT Technical Manual 6-56 Confidential & Proprietary 6. The position of the hole to be drilled is shown in the full sized template presented in the figure below. Figure 100: Template for Position of the Hole Drilled in the Printer’s Sidewall 7. The routing of the ground cable as viewed from the bottom of the printer module is shown in the figure below.  Figure 101: Printer Ground Wire, Viewed from the Bottom of the Printer Ring terminal on cable CA05-0610
PAT Technical Manual Component Procedures Confidential & Proprietary 6-57 8. When all connections have been completed the cables should appear as shown in the photograph below. Figure 102: Modified Printer Grounding Complete CA05-0610 CA05-0613 CA05-0518_A CA05-0614
Component Procedures PAT Technical Manual 6-58 Confidential & Proprietary 6.10 Electronics Tray Rework Instructions The following upgrades to the electronics tray will be performed in the Depot. Each PCT will have its electronics tray swapped out in the field with a Depot modified tray. Ensure the Field Technicians remove 12v power from PA20-0347 (security board) before removing inner portion of electronic tray from PCT terminal and allow power supply to click until drained of power. Figure 103: Unplug 12V Power Unplug 12v power supply
PAT Technical Manual Component Procedures Confidential & Proprietary 6-59 6.10.1 Modified Connection of the Security Board’s USB Hub to the CPU 1. Replace the existing 60 pin cable, CA05-0445-02 with the revised cable, CA05-0612. Figure 104: Removing old 60 Pin Cable 2. Take note the connectors on the end of the cable are keyed to ensure proper orientation with matting end. In addition, it is very important for the connector containing the green heat shrink identifier, on one pin, to be connected to the PA50-0026-01 (motherboard) as shown in the photograph below. Figure 105: Connecting the new 60 Pin Cable to the Motherboard CA05-0445-02 PA50-0026-01 (Motherboard) CA05-0445-02 PA50-0026-01 (Motherboard)
Component Procedures PAT Technical Manual 6-60 Confidential & Proprietary 6.10.2 Add Ferrite to the Hard Disk Drive 5 Volt Power Line Attach the ferrite, ID65-0044, to the 5 volt power line for the hard disk drive as shown in the photograph below. Figure 106: Ferrite Attached to the Disk Drive’s 5 Volt Power Line 5V Power Cable Ferrite ID65-0044
PAT Technical Manual Component Procedures Confidential & Proprietary 6-61 6.10.3 Install 1pc USB extension onto Electronic tray Plug CA90-0179 USB Extension cable to one of available USB ports located on PA20-0347 security board and dress cable along cable harness in through the right side of main cabinet. Figure 107: Plug in the USB Connector CA90-0179 PA20-0347 CA90-0179, opposite end
Component Procedures PAT Technical Manual 6-62 Confidential & Proprietary 6.10.4 Install 2pc USB extension onto Electronic tray 1. Secure CA10-0104 to front of electronic tray bracket, orientating the USB ports as shown in figure below. Tightening torque is 4-5 kgfcm. Figure 108: USB Connectors 2. When attaching CA10-0104, USB extension, route cables through the existing cut-out of electronics tray; see circle 1a in the photograph below. Figure 109: Attaching the New USB Extension Cable to the Electronics Tray 1a
PAT Technical Manual Component Procedures Confidential & Proprietary 6-63 3. Rotate the e-tray 180º horizontally so that the motherboard becomes visible, as shown below. Continue routing the USB cables, from circle 1b to circle 2b, adding TW60-0001 to locations T1 and T2. Figure 110: Routing the USB Cable Pass the Motherboard 4. Flip the e-tray 90º vertically to expose the bottom. Plug in the USB connectors into USB ports shown in circle 3c below. Figure 111: Plug in the USB Connector 2b T2 T1 1b 2c 3c
Component Procedures PAT Technical Manual 6-64 Confidential & Proprietary 6.10.5 Power Harness Rework Instruction 1. Replace the existing power harness, CA05-0441-01, with harness, CA05-0568_B. • Unplug 4 locations (1-4), cutting tie wrap between 1&2 and remove two ground wires (5) using 7/32 nut driver as shown in figure below. When removing the two grounds, keep the 2 nuts (NU73-0001) and 1 star washer (WA73-0001) for the installation of CA05-0568_B. Figure 112: Power Harness Removal • Next remove CA05-0568_A from electronics tray by applying pressure to the AC/DC connector in below figure and pressing through electronic tray until loose. Figure 113: AC/DC connector removal 2 1 3 5 4 CA05-0568_A AC/DC connector
PAT Technical Manual Component Procedures Confidential & Proprietary 6-65 6.10.6 Power Harness installation Instruction 1. Install CA05-0568_B into electronics tray by plugging in connectors labeled 1-4 in figure below taking note to how each is keyed for proper insertion. Figure 114: Power Harness Install (Inside) 2 1 3 4 CA05-0568_B
Component Procedures PAT Technical Manual 6-66 Confidential & Proprietary 2. When installing the AC/DC connector end through electronic tray ensure connector is oriented correctly, as it is very difficult to remove the part and salvage for reuse. Face the ribbed side of connector to the right of the electronic tray, or towards the 98 pin connector, as highlighted in figure below. Figure 115: Power Harness AC/DC Connector Install AC/DC connector Ribbed side98 pin connector
PAT Technical Manual Component Procedures Confidential & Proprietary 6-67 3. Lastly, secure two ground wires by first placing the star washer (WA73-0001) onto ground stud and then the ground wire leading from the AC/DC connector. Secure with one nut (NU73-0001) and then place second ground wire leading from the power supply connector (PS60-0019) onto ground stud and secure with second nut (NU73-0001). Tightening torque 6-7 kgfcm. Figure 116: Ground Cable Install
Component Procedures PAT Technical Manual 6-68 Confidential & Proprietary 6.10.7 Install USB Cable for USB/DVI Card 1. Cut the connectors off of each end of the existing 5 meter USB cable CA90-0160 which connects the security board to the USB/DVI card. If necessary, leave the existing cable in place, as there is no need to remove it from its wiring bundle. 2. Carefully route the new cable CA90-0177. 3. Dress the cable CA90-0177 with TW60-0001 referenced by the 6 green circles. The 4 red circles indicate the locations for BR20-0036 Bracket ITVM, USB Cable, secured with existing SC74-0020, from PA20-0338 LED Bar, taking note that one BR20-0036 has CA90-0177 tie-wrapped to it. Figure 117: Cable Dressing CA90-0177
PAT Technical Manual Component Procedures Confidential & Proprietary 6-69 4. Continue the cable dressing of CA90-0177 with TW60-0001, indicated by the 3 green circles, spacing roughly 6” apart. Figure 118: Cable Dressing Continued
Component Procedures PAT Technical Manual 6-70 Confidential & Proprietary 5. Complete the dressing of CA90-0177 along the main harness, securing with 2pc TW60-0025 as indicated by 2 green circles. Finally, connect CA9-0177 to the PA20-0347 (Security board) into the previously used USB port of CA90-0160. Figure 119: Cable Dressing Along Main Harness
PAT Technical Manual Component Procedures Confidential & Proprietary 6-71 6.11 CPU Fan Replacement 1. If the CPU fan has not been previously replaced in the field to the dual ball bearing, its speed is below 2,700 RPM’s, or if it is vibrating and/or making abnormal sounds the fan should be replaced. When replacing the fan do not disturb the heat sink screws shown in the photograph below. Also, extreme caution should be used when replacing the fan as to not disturb the heat sink, the processor or compound between these two components. Figure 120: Fan and Heat Sink 2. For reference, the dual ball bearing fan part number is shown in figure below as being F-4010M12BII. Figure 121: Dual Ball Bearing Fan Heat Sink Screws Fan Screws
Component Procedures PAT Technical Manual 6-72 Confidential & Proprietary Figure 122: Dual Ball Bearing Fan Indication
PAT Technical Manual Component Procedures Confidential & Proprietary 6-73 6.12 Network Communications 6.12.1 Communications Installations in the Field Prior to new installs, perform the following steps: 1. Contact the supervisor to obtain retailer information. If supervisor is not available, contact Operations. 2. Verify that Operations has activated retailer. NOTE: Refer to previous section, Setting up Terminal Communications, for terminal configuration procedures.
Component Procedures PAT Technical Manual 6-74 Confidential & Proprietary 6.13 Other Communications Setup Procedures The WAVE™ may also communicate with the network via the following devices: • CDMA - dynamic • Wireless - static 6.13.1 CDMA Setup The CDMA device does not require confirmation. This is performed at the Depot prior to being issued to the install technician. Important: The CDMA device must be located within 6-8 feet of the terminal. The following diagram shows CDMA connections. Figure 123: CDMA Communication Setup
PAT Technical Manual Component Procedures Confidential & Proprietary 6-75 6.13.2 Wireless Setup Wireless communications will only be used in locations where inside wiring is not an option. In all cases, the Router is always placed with the IDU, and the Bridge is placed with the terminal. The following diagram shows IDU, Router, and Bridge connections. Figure 124: Wireless Communication Setup
7-1 Confidential & Proprietary SECTION 7 TROUBLESHOOTING 7.1 Overview This chapter: • Describes common problems for the terminal and all peripherals • Provides step-by-step troubleshooting procedures for the terminal and the following peripherals/issues: • Printer • Document Scanner • Handheld Scanner • Touch Screen • Flat Panel Display • Hard Drive • Other Troubleshooting tips follow. NOTE: When ANY terminal problem occurs, ALWAYS power off the terminal and wait 5 seconds to reboot. This frequently solves the problem.
Troubleshooting PAT Technical Manual 7-2 Confidential & Proprietary 7.2 Replaceable Parts Management The following information pertains to replaceable or spare parts. In an effort to use spare parts only when necessary, the following steps are recommended: 1. Each bench repair station will set up a testing area that includes storage space for one of each working terminal part. 2. The functionality of each part will be verified and labeled as a "test part." 3. Before replacing any suspected malfunctioning part, first replace the part with the test part; then test for functionality. 4. If the test part corrects the problem you are having with the terminal, you will know that the part should be replaced.
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-3 7.3 Printing Problems Printer Topic Troubleshooting Tips Printer Jam 1. Attempt to remove jam or clear paper path. 2. Replace printer if problem persists. Missing Print/No Print 1. Verify paper is properly loaded in printer. 2. Clean print head. 3. Recheck print quality by printing 10 test tickets. 4. Replace print head. Paper Not Advancing 1. Verify paper is loaded correctly. 2. Verify printer door is properly closed. 3. Verify print head is securely locked. 4. Replace printer. Partial or No Cut 1. Check the printer roller to make sure it rolls freely. 2. Verify printer door is properly closed. 3. Replace printer if problem persists.
Troubleshooting PAT Technical Manual 7-4 Confidential & Proprietary 7.4 Printing Problems Document Scanner Topic Troubleshooting Tips Doc. Scanner - No Read 1. Cycle the scanner using the scanner utility eject function in Diagnostics. 2. Inspect read head and make sure it is in the flat position. 3. Make sure the doc scanner is clean. 4. Power off terminal and then power it on. 5. Calibrate the Document Scanner. 6. Replace Document Scanner assembly. 7. Replace terminal if problem persists. Doc. Scanner - No Feed 1. Power off terminal and then power it on. 2. Cycle the scanner using the scanner utility eject function in the Diagnostics. 3. Insert a completed play slip into the doc scanner. 4. Replace Document Scanner assembly. 5. Replace terminal if problem persists. Reading incorrectly 1. Verify scanner is clean. 2. Test scanner in Diagnostics. 3. Calibrate the Document Scanner. 4. Replace Document Scanner assembly. 5. Replace terminal if problem persists. Doc Scanner - Noisy 1. Make sure that rollers are clean. 2. Replace Document Scanner assembly. 3. Replace terminal if problem persists. Scanner motor stalls 1. Replace Document Scanner assembly. 2. Replace terminal if problem persists
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-5 7.5 Wireless Barcode Reader Problems Wireless Barcode Reader Topic Troubleshooting Tips No light 1. Cycle power. 2. Replace ticket checker if problem persists. No read 1. Verify power 2. Cycle power. 3. Verify cable is connected and not damaged. 4. Replace ticket checker if problem persists. 7.6 Charge Coupled Device (CCD) Reader Problems CCD Topic Troubleshooting Tips No response for CCD 1. Verify LED’s are lit. 2. Reconfigure the CCD Reader. 3. Replace the CCD Reader. 4. Replace the printer if problem persists. 5. Replace terminal if problem persists. 7.7 Touch Screen Problems Touch Screen Topic Troubleshooting Tips No touch 1. Power off terminal and then power it on. 2. Verify cables are properly connected. 3. Replace the display assembly. 4. Replace terminal if problem persists. No or partial video 1. Cycle power. 2. Verify cables are properly connected. 3. Replace the display assembly. 4. Replace terminal if problem persists. Scratch 1. Ignore if scratch is minor. 2. Replace the display assembly.
Troubleshooting PAT Technical Manual 7-6 Confidential & Proprietary Touch Screen Topic Troubleshooting Tips Calibration off 1. Recalibrate using Diagnostics function. 2. Make sure the bezel is not touching the touch screen. 3. Replace the display assembly. 4. Replace terminal if problem persists. Touch screen distorted 1. Reboot the terminal. 2. Verify cables are properly connected. 3. Replace the display assembly. 4. Replace terminal if problem persists. 7.8 Flat Panel Display Problems Flat Panel Display Topic Troubleshooting Tips No or partial video 1. Check power connection. 2. Verify data cable is connected and not damaged. 3. Replace display. 4. Replace terminal if problem persists. Scratch 1. Check/secure connections between the speaker and Main Board. 2. If problem persists, replace the speaker. Display shows distorted images or multiple colors 1. Check cables to ensure they are properly connected. 2. Replace display. 3. Replace terminal if problem persists. Screen blank/does not work 1. Verify that terminal has power. 2. Verify data cables. 3. Replace terminal if problem persists. Blue screen 1. Reboot the display. 2. Verify data cables. 3. Replace terminal if problem persists.
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-7 7.9 Other Problems Other Topic Troubleshooting Tips Invalid wager 1. Call Operations to verify no system problems. 2. Determine if operator error: Ask the retailer to describe the function he/she was performing when problem occurred. 3. Verify slips/ functions. 4. Replace terminal if problem persists. Cannot sign on 1. Call Operations to verify no system problems and to verify that retailer is still active in the system. 2. Check network cable to make sure it is working. 3. Verify retailer information is correct. 4. Verify password. 5. Verify touch screen is properly calibrated. 6. Replace terminal. No power 1. Check/secure power cord connection to terminal and electrical outlet. 2. Verify that terminal has power; when initially powered on the terminal emits one beep tone. 3. Verify functionality of electrical outlet. 4. Replace terminal. Application error/memory not read Replace terminal.
Troubleshooting PAT Technical Manual 7-8 Confidential & Proprietary 7.10 Trouble Codes Trouble Code Code Description 0 State - Install Extrema 1 State - Extrema suspended 2 State - Meeting with State Rep. 3 State - Reinstall Extrema 4 State - Relocate Extrema 5 State - Remove Extrema 6 State - Retailer training 7 State – Site survey 8 State – Temp. removal 9 State Request – Sticker needed 10 Asset Verification needed Communications Trouble Code 250 IW – Wire damaged 251 IW – No crossover cable 252 IW – Wires hanging 253 IW – Biscuit block not within 8” of TIM 254 IW – No biscuit block 255 IW – No inside wiring 256 IW – Bad inside wiring 700 Communications – Check last transaction 701 Communications – Error: Comm off line 703 Communications – No REC 704 Communications – No XMT 705 Communications – No XMT/No REC 706 Communications – Send error 707 Communications – Storm / Lightening damage 708 Communications – Vendor meet 710 Communications – Waiting for comms 711 Communications – Waiting for system to verify versions 799 Communications – Add text
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-9 VSAT/IDU Trouble Code 257 IDU – Not mounted 258 IDU – Not found 259 IDU – Broken pieces 260 IDU – Not working 261 IDU – Streaming 262 IDU – Configuration not correct 263 IDU – No power 264 IDU – No online light 265 IDU – No transmit 266 IDU – No receive 267 IDU – No outbound ID (SpaceNet) 268 IDU – LNB errors 269 IDU – Not configured on Radius Serv 270 IDU – Outbound errors 271 VSAT Dish – Broken pieces 272 VSAT Dish – Mount broken 273 VSAT Dish – Physically moved 274 VSAT Dish – Not aligned 275 VSAT Dish – Can’t get signal 276 VSAT Dish – Weak signal ITR Trouble Code 901 Instant Ticket Reader – No light 902 Instant Ticket Reader – No read 903 Instant Ticket Reader – No power 904 Instant Ticket Reader – Misreading 905 Instant Ticket Reader – Missing/Broken lens 999 Instant Ticket Reader – Add text
Troubleshooting PAT Technical Manual 7-10 Confidential & Proprietary TIM Trouble Code 500 TIM – Broken or loose parts 501 TIM – Broken or stained plastic 502 TIM – Can’t sign on 503 TIM – Frozen on one screen 504 TIM – Frozen, making unusual noise 505 TIM – Frozen, very warm 506 TIM – Makes loud noise (grinds) 507 TIM – Makes strange noise 508 TIM – No power 509 TIM – Not dedicated 511 TIM – Resets 512 TIM – Slow 513 TIM – Smells like smoke 514 TIM – Vandalism 515 TIM – Wrong totals / not a winner 516 Power Supply – Clicking 599 TIM – Add text Printer Trouble Code 100 TIM – Broken or loose parts 102 TIM – Broken or stained plastic 103 TIM – Can’t sign on 104 TIM – Frozen on one screen 105 TIM – Frozen, making unusual noise 107 TIM – Frozen, very warm 108 TIM – Makes loud noise (grinds) 109 TIM – Makes strange noise 110 TIM – No power 112 TIM – Not dedicated 113 TIM – Resets 114 TIM – Slow
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-11 Printer Trouble Code 115 TIM – Smells like smoke 116 TIM – Vandalism 117 TIM – Wrong totals / not a winner 118 Power Supply – Clicking 119 TIM – Add text 120 Printer – Scrambled/Misaligned print 121 Printer – Short tickets 122 Printer – Smeared print 123 Printer – Paper not advancing 124 Printer – Printer door does not latch 125 Printer – Printer door does not open Doc Scanner Trouble Code 300 Doc Scanner – Always runs 301 Doc Scanner – Broken door 302 Doc Scanner – Broken lens clip 304 Doc Scanner – Maintenance 305 Doc Scanner – Missing pieces 306 Doc Scanner – No feed 307 Doc Scanner – No light 308 Doc Scanner – No read 309 Doc Scanner – Parts broken 310 Doc Scanner – Randomly runs 311 Doc Scanner – Reading too many numbers 312 Doc Scanner – Reading wrong numbers 313 Doc Scanner – Rollers not rolling 314 Doc Scanner – No power 315 Doc Scanner – Lens dirty 316 Brander – Light print 317 Brander – No brand 318 Brander – Smearing 320 Doc Scanner – Calibration needed
Troubleshooting PAT Technical Manual 7-12 Confidential & Proprietary Doc Scanner Trouble Code 399 Doc Scanner – Add text LCD Trouble Code 400 LCD – No response 401 LCD – Blank screen with cursor 402 LCD – Calibration off 403 LCD – Can’t clear display 404 LCD – Can’t take reports 405 LCD – Display black 406 LCD – Display blue 407 LCD – Display light 408 LCD – Flipping back and forth 409 LCD – Glass broken 410 LCD – Lines through screen 411 LCD – Missing screws 412 LCD – Partial display 413 LCD – Plastic broken 414 LCD – Slow response 499 LCD – Add text 400 LCD – No response 401 LCD – Blank screen with cursor 402 LCD – Calibration off 403 LCD – Can’t clear display Supplies Trouble Code 600 Supplies – Needed 601 Supplies – Ticket stock needed 602 Technician – PM needed 603 Technician – PR/PM 604 Technician – Operator instruction needed 605 Technician – Assisted over phone (must clone with trouble)
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-13 Supplies Trouble Code 606 Technician – Store closed Flat Panel Display Trouble Code 1000 Flat Panel Display – Install 1001 Flat Panel Display – No power 1002 Flat Panel Display – Partial display 1003 Flat Panel Display – Relocate 1004 Flat Panel Display – Remove 1005 Flat Panel Display – Damaged Hard Drive Trouble Code 4000 Hard Drive – Frozen, illegal operation 4001 Hard Drive – Makes unusual sound 4002 Hard Drive – Needs newest version 4003 Hard Drive – Add text
Troubleshooting PAT Technical Manual 7-14 Confidential & Proprietary 7.11 Repair Codes Repair Code Code Description 0 State - Installed Extrema 1 State - Retailer training completed 2 State - Agent not licensed 3 State - Installed Flat Panel Display 4 State - Remove TIM 6 State - Temp. removal 7 State - Site survey 8 State - Relocated terminal 9 Agent - Refused install 10 State Request - Placed sticker 11 State - Reinstalled TIM 12 Asset verification performed Communications Repair Code 250 IW – Wire damaged 251 IW – No crossover cable 252 IW – Wires hanging 253 IW – Biscuit block not within 8” of TIM 254 IW – No biscuit block 255 IW – No inside wiring 256 IW – Bad inside wiring 257 Communications – Check last transaction 258 Communications – Error: Comm off line 259 Communications – No REC 260 Communications – No XMT 261 Communications – No XMT/No REC 262 Communications – Send error 263 Communications – Storm / Lightening damage 706 Communications – Vendor meet 708 Communications – Waiting for comms 709 Communications – Waiting for system to verify versions
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-15 Repair Code Code Description 714 Communications – Add text 716 Communications - Reprovision 730 Satellite - Replaced transmitter 732 Satellite - Realigned dish 732 Satellite - Peak dish 731 Satellite - Dumped water transmitter 798 Communications - No trouble found 799 Communications - Add text VSAT/IDU Repair Code 264 IDU - Replaced pigtail 265 IDU - Reconfigured IDU 267 IDU - Relocated IDU 268 IDU - Reconfigured by SpaceNet 269 IDU - Mounted IDU 270 IDU - Installed IDU 271 IDU - Replaced IDU 272 IDU - Removed IDU 273 IDU - Installed power cord 274 IDU - Reset IDU 275 IDU - SpaceNet network issue 276 IDU - OPS rebuilt radius 277 VSAT Dish - Relocated 278 VSAT Dish - Removed 279 VSAT Dish - Replaced 280 VSAT Dish - Adjusted 281 VSAT Dish - Cleared obstruction 282 VSAT - Installed ODU 283 VSAT - Replaced ODU 284 VSAT - Removed ODU 285 VSAT - Installed LNB 286 VSAT - Replaced LNB
Troubleshooting PAT Technical Manual 7-16 Confidential & Proprietary VSAT/IDU Repair Code 287 VSAT - Removed LNB 288 CDMA - Reset Modem 289 CDMA - Reconfigured modem 290 CDMA - Tunnel is down (turn over to network group) 291 CDMA - Relocate antenna 292 CDMA - Install modem 293 CDMA - Replace modem 294 CDMA - Remove modem ITR Repair Code 901 Instant Ticket Reader - Reset scanner 902 Instant Ticket Reader - Calibrated 903 Instant Ticket Reader - Replaced 904 Instant Ticket Reader - Reseated scanner connection 905 Instant Ticket Reader - Replaced lens 907 Instant Ticket Reader - Tightened loose screws 997 Instant Ticket Reader - Replaced for customer satisfaction 998 Instant Ticket Reader - No trouble found 999 Instant Ticket Reader - Add text TIM Repair Code 500 TIM - Repaired broken plastic 501 TIM - Tightened loose hardware 514 TIM - Replaced power cord 518 Power supply - Replaced 520 TIM - Replaced comm's issue 521 TIM - Replaced bad touchscreen 522 TIM - Replaced bad LCD display 523 TIM - Replaced bad printer 524 TIM - Replaced bad doc scanner 525 TIM - Replaced broken printer door
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-17 TIM Repair Code 526 TIM - Replaced Windows error message (Add text) 527 TIM - Replaced damaged by agent 528 TIM - Replaced bad ITR 529 TIM - Replaced keep resetting 530 TIM - Replaced broken plastic 531 TIM - Replaced will not boot into the application 532 TIM - Replaced unable to adjust 534 TIM - Reset 536 TIM - Plugged in power cord to TIM 542 TIM - AC bad ground (Add text) 543 TIM - Non-compliant AC 545 TIM - Replaced for customer satisfaction (Trouble with touchscreen) 546 TIM - Replaced for customer satisfaction (Trouble with display) 547 TIM - Replaced for customer satisfaction (Printer jams constantly) 548 TIM - Replaced for customer satisfaction (Doc scanner issue misreading) 549 TIM - Replaced for customer satisfaction (ITR issues misreading etc.) 550 TIM - Low voltage 595 TIM - Damaged by agent 596 TIM - Tightened loose screws 597 TIM - Replaced for customer satisfaction (Add text) 598 TIM - No trouble found 599 TIM - Replaced (Add text) Printer Repair Code 100 Printer - Replaced for missing print 102 Printer - Replaced add text 103 Printer - Rethreaded paper 105 Printer - Replaced, stops printing 108 Printer - Replaced for no lottery logo 109 Printer - Replaced for unique ID error
Troubleshooting PAT Technical Manual 7-18 Confidential & Proprietary Printer Repair Code 111 Printer - Replaced for short tickets 112 Printer - Replaced for paper jam 113 Printer - Adjusted cutter 119 Printer - Replaced for no cut 120 Printer - Replaced for bad sensors 121 Printer - Replaced for paper not advancing 126 Printer - Retracted cutter 127 Printer - Installed hardware 128 Printer - Adjusted release switch 129 Printer - Whole terminal replaced - Asset change 136 Printer - Cleared paper jam 138 Printer - Cleared cutter jam 155 Printer - Retrofit for print issue 164 Printer - Repaired mylar tab 165 Printer - Tightened loose gear 194 Printer - Cleaned print head 196 Printer - Tightened loose screws 197 Printer - Replaced for customer satisfaction 198 Printer - No trouble found 199 Printer - Adjusted C-clip Doc Scanner Repair Code 300 Doc Scanner - Replaced for no feed 301 Doc Scanner - No trouble found 302 Doc Scanner - Replaced for read problem 305 Doc Scanner - Tightened loose gear 306 Doc Scanner - Tightened loose screws 307 Doc Scanner - Replaced for no power 309 Doc Scanner - Replaced for broken pieces 311 Doc Scanner - Replaced for missing pieces 312 Doc Scanner - Replaced for no brand 315 Doc Scanner - Add text
PAT Technical Manual Troubleshooting Confidential & Proprietary 7-19 Doc Scanner Repair Code 319 Doc Scanner - Cleaned guides 320 Doc Scanner - Calibration complete 330 Doc Scanner - Cleaned lens 350 Brander - Cleaned brand head 360 Doc Scanner - Removed foreign object 365 Doc Scanner - Error: Invalid placement of tickets 366 Doc Scanner - Reinstalled spring clips 398 Doc Scanner - No trouble found LCD Repair Code 400 LCD - Replaced add text 401 LCD - Replaced no power 402 LCD - Adjusted border tape 403 LCD - Cleaned debris from inside of case 404 LCD - Plug in cable 405 LCD - Tightened screws 422 LCD - Adjusted contrast 424 LCD - Replaced blank 426 LCD - Replaced for dim display 428 LCD - Replaced for broken glass 429 LCD - Adjusted calibration 495 LCD - Replaced for customer satisfaction 498 LCD - No trouble found Supplies Repair Code 600 Supplies - Delivered 602 Technician - PM'd 603 PR visit 604 Technician - Operator instruct (add text) 605 Preventive maintenance - Agent refused 610 Technician - Store closed upon arrival
Troubleshooting PAT Technical Manual 7-20 Confidential & Proprietary Supplies Repair Code 612 Technician - Tech already there 616 Supplies - None needed 699 Technician - Problem resolved over phone (must clone with issue) Flat Panel Display Repair Code 1000 Flat Panel Display - No trouble found 1001 Flat Panel Display - Relocate 1002 Flat Panel Display - Removed 1003 Flat Panel Display - Replaced for customer satisfaction 1004 Flat Panel Display - Reseated cable 1005 Flat Panel Display - Replaced 1006 Flat Panel Display - Installed 1007 Flat Panel Display - Refused 1008 Flat Panel Display - Add text Hard Drive Repair Code 4000 Hard Drive - Replaced 4001 Hard Drive - Add text 4002 Hard Drive - Replaced for clicking 4003 Hard Drive - Replaced for customer satisfaction 4004 Hard Drive - Replaced for fatal exception 4005 Hard Drive - Replaced for illegal operations 4006 Hard Drive - Replaced for Windows error 4007 Hard Drive - Replaced for locked up TIM 4008 Hard Drive - Replaced updated revision 4099 Hard Drive - Replaced add text
8-1 Confidential & Proprietary SECTION 8 APPENDIX Bill of Materials (BOM) PCT Terminal Parts List NOTE: Issue date of 09/12/2008. Level Part No. Description Qty FA84-0009 Final Assy - PA PAT 1 BG65-0005 BUSHING, STRAIN RELIEF, HANDY BOX, 1/2 INCH KNOCK-OUT 1.00 1 BR20-0016 BRACKET(MOLDED),BCR CRADLE,WAVE PRINTER 1.00 1 BR30-0103 BRACKET (SHEET-FAB), CRS, DOOR LOCK SWITCH 1.00 1 BR30-0113 BRACKET (SHEET-FAB), CRS, ITVM DOOR SWITCH 1.00 1 BR30-0157 BRACKET (SHEET-FAB), CRS, ITVM UPS SUPPORT 1.00 1 BR30-0297 BRACKET(SHEET-FAB)BAR CODE SCANNER BRCKT 1.00 1 BR30-0301 BRACKET(SHEET-FAB),BRACKET, BILL SUPPORT 1.00 1 BR30-0303-01 BRACKET (SHEET-FAB),CABLE RESTRAINT A 6.00 1 BR30-0303-02 BRACKET (SHEET-FAB),CABLE RESTRAINT B 6.00 1 BR30-0303-03 BRACKET (SHEET-FAB),CABLE RESTRAINT C 6.00 1 BX60-0007 BOX, HANDY BOX, WITH 11 KNOCK-OUTS 1.00 1 BZ20-0051-03 BEZEL(MOLDED) ITVM CMPNNT INTRFC PMS354C 1.00 1 CA05-0516 ASSY, CABLE (DISCRETE), 4.7" DISPLAY, INTERIOR 1.00 1 CA05-0517 ASSY, CABLE (DISCRETE),4"SCANNER,ITVM 1.00 1 CA05-0518 ASSY, CABLE (DISCRETE),PRINTER,ITVM 1.00 1 CA05-0519 ASSY, CABLE (DISCRETE),BAR CODE READER 1.00 1 CA05-0520 ASSY, CABLE (DISC),ALARM DISABLE SWITCH,ITVM 1.00 1 CA05-0521 ASSY, CABLE (DISCRETE),SPARE SWITCH,ITVM 1.00 1 CA05-0522 ASSY, CABLE (DISCRETE),TILT_SWITCH,ITVM 1.00 1 CA05-0523 ASSY, CABLE (DISC),CASH_BOX_SWITCH,ITVM 1.00 1 CA05-0524 ASSY, CABLE (DISC),AUDIBLE_ALARM,ITVM 1.00 1 CA05-0525 ASSY, CABLE (DISCRETE),LOCK_SWITCH,ITVM 1.00 1 CA05-0526 ASSY, CABLE (DISC),BURSTER_RS-485,ITVM 1.00 1 CA05-0527 ASSY, CABLE (DISCRETE),BURSTER_POWER_ITVM 6.00 1 CA05-0528 ASSY, CABLE (DISC),FRONT_TOUCH_INT,ITVM 1.00
Appendix PAT Technical Manual 8-2 Confidential & Proprietary Level Part No. Description Qty 1 CA05-0529 ASSY, CABLE (DISCRETE),FRONT_LIGHT,ITVM 1.00 1 CA05-0530 ASSY, CABLE (DISCRETE),MAG_CARD,ITVM 1.00 1 CA05-0532 ASSY, CABLE (DISCRETE),SPEAKERS,ITVM 1.00 1 CA05-0533 ASSY, CABLE (DISCRETE),UPS_AC_PWR,ITVM 1.00 1 CA05-0534 ASSY, CABLE (DISC),AC_DIRECT_POWER,ITVM 1.00 1 CA05-0535 ASSY, CABLE (DISCRETE),POWER_ON,ITVM 1.00 1 CA05-0536 ASSY, CABLE (DISCRETE),+12VDC_INPUT,ITVM 1.00 1 CA05-0537 ASSY, CABLE (DISCRETE),DVI_DISPLAY,ITVM 1.00 1 CA05-0538 ASSY, CBL(DISC),REPORT_SWITCH_INTRCNCT,ITVM 1.00 1 CA05-0539 ASSY, CABLE(DISC),KEY_LOCK_INTRCNCT,ITVM 1.00 1 CA05-0540 ASSY, CABLE(DISC),ETHERNET_INTRCNCT,ITVM 1.00 1 CA05-0541 ASSY, CABLE (DISCRETE),ETHERNET,ITVM 1.00 1 CA05-0542 ASSY, CABLE (DISCRETE),RF_RECEIVER_ITVM 1.00 1 CA20-0116 ASSY, CABLE (RIBBON),RS485_INTRCNCT,ITVM 1.00 1 CA60-0007 CORD, POWER, NEMA 5-15 TO OPEN LINE, 18AWG, SJT, BLACK 1.00 1 CD95-0010 CODE, SW, LICENSED SYSTEM, WINDOWS - XP EMBEDDED 1.00 1 CM60-0013 CAM,1IN LGTH,.625IN.HGHT,.287X.220DDHOLE 1.00 1 CM60-0014 CAM,2.5L,.75HT,OFFSET HOLE 1.00 1 CN85-0021 CONN, POWER, DUPLEX RECPT 2 POLE/3 WIRE, 5-15 AMP, BROWN 1.00 1 CV30-0052 COVER(SHEET-FAB),COVER, LED POWER SUPPLY 1.00 1 GU90-0018 GUIDE, 16 INCH THREE TRACK 9.00 1 HU20-0092 HOUSING (MOLDED),HSNG,FRONT,WAVE PRINTER 1.00 1 LG10-0007 LABEL (CUSTOM), CERTIFICATION, US TECH, FCC 1.00 1 LG10-0014 LABEL (CUSTOM), CERTIFICATION,CE,TUV NA 1.00 1 LG15-0005 LABEL (CUSTOM), IDENTIFICATION, UL/CSA MAIN GROUND 1.00 1 LG15-0021 LABEL (CUSTOM), PLAY CENTRAL 2, AC OUTLET LABEL 1.00 1 LG20-0045 LABEL (CUSTOM), INSTRUCTION, PA ITVM, BILL DENOMINATIONS 1.00 1 LG20-0046 LABEL (CUSTOM), INSTRUCTION, PA ITVM, BILL ORIENTATION 1.00 1 LG20-0136 LABEL (CUSTOM), INSTRUCTION,PA,MONEY,REMOVED 1.00 1 LG20-0137 LABEL (CUSTOM), INSTRUCTION,PA,ITVM,UI 1.00 1 LG20-0138 LABEL (CUSTOM), INSTRUCTION PA,ITVM,BRLE,AGE 1.00 1 LG25-0020 LABEL (CUSTOM), WARNING, POWER 1.00 1 LG25-0021 LABEL (CUSTOM), WARNING, COMPUTER ROOM 1.00 1 LG25-0022 LABEL (CUSTOM), WARNING, UPS 1.00 1 LL60-0021 KEY,ITVM,REPORT,BLUE DOT,KEYCODE TBD 1.00 1 LL71-0009 LOCK,REPORT,BLUE,K/A,2LEADS,KEYCODE TBD 1.00 1 LL72-0009 LOCKSET,CASH DR,K/D,2KYS,GREEN,KC TBD 1.00 1 LL73-0009 LOCKSET,ITVM,MASTERKEY,2KY,K/D,RED,KCTBD 1.00 1 LL75-0001 KEYCHAIN PA PATS 1.00
PAT Technical Manual Appendix Confidential & Proprietary 8-3 Level Part No. Description Qty 1 NU73-0003 NUT, M3.5,W/KEP 4.00 1 NU74-0001 NUT, M4 KEP, HEX 8.00 1 PA20-0338 ASSY, PCB, INTERFACE,LUMI-LED BAR 1.00 1 PA20-0349 ASSY, PCB,INTF,BURSTER,RS485 SPLITTER 1.00 1 PE80-0006 UPS, 120V 300W 525VA 3 OUTLET PHONE LINE SURG W/SERIAL PORT 1.00 1 PG90-0001 PLUG, HOLE, BLACK, .375 DIA HOLE 1.00 1 PG90-0002 PLUG, RECEPTACLE SAFETY 2.00 1 PS60-0020 POWER SUPPLY, SWITCHING 24V/2A max 1.00 1 PS90-0008 POWER SUPPLY, 12VDC 500MA WALL MOUNT W/2.1MM POWER CONN 1.00 1 RH55-0009 READ HEAD, MAG CARD,(DUNK),USB 1.00 1 SA05-0151 ASSY, COMPARTMENT,ELEC DRAWER,ITVM 1.00 . 2 AU45-0005 SPEAKER (CUSTOM),ASSY,BJC 1.00 . 2 CM60-0014 CAM,2.5L,.75HT,OFFSET HOLE 1.00 . 2 DV60-0017 DRIVE,HARD DISK,40GB OR GREATER,SATA2.5" 1.00 . 2 SA90-0362 ASSY,FAN, ITVM/FN70-0020 1.00 . 2 IC78-0208 MEMORY MODULE,512MB,DDR SDRAM,184PIN DIM 1.00 . 2 LL74-0001 LOCK,ITVM,ELECTRONICS TRAY,K/A,KC TBD 1.00 . 2 MM65-0001 CHANNEL, plastic drawer slide BJCA 3.00 . 2 PA20-0347 ASSY,PCB,INTERFACE,INTERNAL BACKPLANE 1.00 . 2 PA20-0348 ASSY, PCB, INTERFACE,IN A BOX,ITVM 1.00 . 2 PA50-0026-01 ASSY, MB ENGINE 1.5G 855GME W/NO MEMORY 1.00 . 2 PS60-0019 POWER SUPPLY, SWITCHING 220W 1.00 . 2 SA15-0391 ASSY, DISPLAY,CLERK,ITVM 1.00 . . 3 BL70-0023 BALLAST, BL INVTR,CCFL,12V/4W/635VrmsMax 1.00 . . 3 BZ20-0049-01 BEZEL(MOLDED)BEZEL,CLERK DISPLAYPMS 426C 1.00 . . 3 PA20-0321 ASSY, PCB, INFCE,4.7",INTER.,W/4WIRE TCH 1.00 . . 3 PT20-0022 PLATE (MOLDED),PLATE, CLERK DISPLAY 1.00 . . 3 SA15-0377 ASSY, DISPLAY, 4.7 w/touch Kyocera 1.00 . . 3 SC56-0061 SCREW, #6-19 X 3/8? PLASTITE PAN PHILLIPS 4.00 . . 3 SC72-0003 SCREW, M2.5 X 4MM, PPH, ZINC 2.00 . . 3 SC73-0002 SCREW, M3 X 4MM PPH, Z 4.00 . 2 SC73-0002 SCREW, M3 X 4MM PPH, ZINC PL 4.00 . 2 SC74-0019 SCREW, M4X6,PH,MACHINE 4.00 . 2 SF60-0030 STANDOFF, NYLON 1/4, SNAP-IN .156 DIA 1.00 . 2 SY35-0028 TRAY (SHEET-FAB),ELECTRICAL COMPARTMENT 1.00 . 2 SY35-0029 TRAY (SHEET-FAB),ELECTRONICS TRAY 1.00 1 SA05-0152 ASSY, COMPARTMENT,ITVM 2008 BURSTER TRAY 6.00 . 2 BR30-0303-03 BRACKET (SHEET-FAB),CABLE RESTRAINT COVER 6.00 . 2 CV30-0038 COVER (SHEET-FAB), ITVM, BURSTER CABLE COVER 6.00
Appendix PAT Technical Manual 8-4 Confidential & Proprietary Level Part No. Description Qty . 2 LL80-0012 LATCH,A3 SLIDE 12.00 . 2 PA20-0350 ASSY, PCB, INTFCE,BURSTER,RS485 LOOPBACK 6.00 . 2 PT30-0171 PLATE(SHEET-FAB)PLATE,BURSTER TRAY FRONT 6.00 . 2 RL10-0022 ROLLER (MACHINED), ITVM TICKET 6.00 . 2 SA90-0286-01 ASSY, INSTANT TICKET BURSTER-IF COM ELECTRONICS, MILLED-OUT 24.00 . . 3 BE70-0001 BEARING, SLEEVE, BRONZE, ID1/4IN/OD3/8IN X 1/4IN, FLANGED 120.00 . . 3 CA05-0475 ASSY,CABLE,8.5IN STEP MOTOR,NON RoHS 24.00 . . 3 CA40-0025 ASSY,CABLE,FROM MT60-0002; NON-RoHS 24.00 . . 3 CH20-0004-01 CHASSIS (MOLDED), NORYL, ITD MAIN, I/F COM BOARD, MILLED-OUT 24.00 . . 3 CL60-0005 CLAMP, CABLE, 3/4IN X 3/4IN, ADHESIVE, ABS, 4-WAY MOUNT 24.00 . . 3 CV20-0027 COVER (MOLDED), IF/COM BURSTER, SWITCH 24.00 . . 3 CV20-0029 COVER (MOLDED), IF-COM BURSTER, PCB 24.00 . . 3 GE14-0002 GEAR (MACHINED), SPUR, ALUM 12 TEETH, 32PITCH, 5MM BORE 24.00 . . 3 GE24-0007 GEAR (MOLDED), SPUR, DELRIN, ITD CAM 24.00 . . 3 GE24-0008 GEAR (MOLDED), SPUR, DELRIN, ITD CLUTCH 24.00 . . 3 GE24-0009 GEAR (MOLDED), SPUR, DELRIN, ITD IDLER 24.00 . . 3 GE24-0010 GEAR (MOLDED), SPUR, DELRIN, ITD DRIVE 48.00 . . 3 MT60-0002 MOTOR, STEPPER, 1.65IN SQ, SINGLE SHAFT, W/ 6 12IN LEADS 24.00 . . 3 PA70-0006 PCB, OEM INTERFACE, IF COM BUSTER ELECTRONICS 24.00 . . 3 PN65-0003 PIN, DOWEL, SS, 3/32IN OD X 1/2IN LG 48.00 . . 3 PT20-0009 PLATE (MOLDED), NORYL, ITD DEFLECTOR 24.00 . . 3 PT20-0010 PLATE (MOLDED), DELRIN, ITD CAM 24.00 . . 3 PT30-0127 PLATE (SHEET-FAB), SS, ITD, 85 DEGREE SEPERATOR 24.00 . . 3 RL10-0019 ROLLER (MACHINED), URETHANE, PRESSURE 24.00 . . 3 RL10-0020 ROLLER (MACHINED), URETHANE, FEED 48.00 . . 3 RR60-0003 E-RING, 1/8 ID .094 OD .230 .015 THK 24.00 . . 3 RR60-0007 E-RING, STEEL, 1/4IN SHAFT 96.00 . . 3 RR60-0008 E-RING, 3/16 ID .145, OD .335, .025 TKH 48.00 . . 3 SC54-0013 SCREW, #4-24 X 1/4 PPH HI-LOW 144.00 . . 3 SC73-0001 SCREW, M3 X 6MM PPH, ZINC PL 72.00 . . 3 SG20-0005 SPRING (CUSTOM), EXTENSION, BURSTER, ITVM 24.00 . . 3 SG60-0008 SPRING, COMPRESSION, MUSICWR, OD.188 X LG.31 X .030 WIRE DIA 48.00 . . 3 TW60-0001 TIE WRAP, NYLON, 3.9IN, .10 IN WIDTH, .87 IN MAX DIA 24.00 . . 3 WA90-0128 WASHER, NYLON .265 ID, .500 OD, .015 THICK 48.00 . 2 SC54-0036 SCREW, #4 X 1/4 PHIL PAN HD TYPE B, ZINC PL STEEL 12.00 . 2 SC56-0013 SCREW, #6- 32 X 3/4 PPH MS ZINCE PL SEM EXTERNAL 12.00 . 2 SC58-0031 SCREW, #8-32X1/4 MACHINE SCREW 24.00 . 2 SP60-3629 SPACER,1/4"OD,.166ID,1/8"L,NYLON6/6 12.00 . 2 SY35-0032 TRAY (SHEET-FAB),TRAY, BURSTERS 6.00
PAT Technical Manual Appendix Confidential & Proprietary 8-5 Level Part No. Description Qty 1 SA10-0348 ASSY,2008 ITVM,PA MAIN DOOR BEZEL 19"DP 1.00 . 2 BR30-0299 BRACKET (SHEET-FAB),BRACKET, CCD SCANNER 1.00 . 2 BZ20-0050-03 BEZEL (MOLDED) ITVM MAIN PMS 354C 1.00 . 2 BZ20-0052-02 BEZEL (MOLDED) ITVM UPPER DSPLY PMS 108U 1.00 . 2 BZ20-0053-02 BEZEL(MOLDED)ITVM CUSTOMERDISPLAYPMS108U 1.00 . 2 BZ20-0054-02 BEZEL(MOLDED)ITVMTICKET BINACCENTPMS108U 1.00 . 2 FS60-0007 FASTENER, 1/4 TURN STUD,WING HEAD 1.00 . 2 FS65-0004 FASTENER, 1/4 TURN REC 1.00 . 2 FS90-0007 FASTENER,RETAINER FOR 1/4 TURN 1.00 . 2 HK20-0014 HANDLE(MOLDED)HANDLE ITVM GRAPHIC PANNEL 8.00 . 2 LG30-0082 LOGO (CUSTOM),PA ITVM ADVERTISING DISPLAY 1.00 . 2 PA20-0338 ASSY, PCB, INTERFACE,LUMI-LED BAR 1.00 . 2 PL30-0020 PANEL(SHEET-FAB)PLATEADVERTISING DISPLAY 2.00 . 2 PT30-0167 PLATE (SHEET-FAB),PLATE, DOOR DEFLECTOR 1.00 . 2 PT30-0169 PLATE(SHEET-FAB),PLATE, UPPER DOOR COVER 1.00 . 2 PT30-0170 PLATE(SHEET-FAB)PLATE,UPPER LED MOUNTING 1.00 . 2 SA10-0349 ASSY,2008 ITVM LIGHT BOX,PA 1.00 . 2 SC54-0036 SCREW, #4 X 1/4 PHIL PAN HD TYPE B, ZINC PL STEEL 12.00 . 2 SC56-0013 SCREW, #6- 32 X 3/4 PPH MS ZINCE PL SEM EXTERNAL 12.00 . 2 SC58-0031 SCREW, #8-32X1/4 MACHINE SCREW 24.00 . 2 SP60-3629 SPACER,1/4"OD,.166ID,1/8"L,NYLON6/6 12.00 . 2 SY35-0032 TRAY (SHEET-FAB),TRAY, BURSTERS 6.00 . . 3 CA05-0495 ASSY, CABLE (DISCRETE), LEDS PWR, SHORT 3.00 . . 3 PA20-0338 ASSY, PCB, INTERFACE,LUMI-LED BAR 3.00 . . 3 SC74-0020 SCREW,M4X8,PHIL.,PH,ZP,STL, 12.00 . 2 SA15-0390 ASSY, DISPLAY,19INCH, W/ 5WIRE RES TOUCH 1.00 . . 3 AD60-0015 TAPE, ADHESIVE, 10 MIL, CLEAR VHB 3M#F9473PC, 1/2IN, 60 YDS 0.03 . . 3 BR30-0298 BRACKET(SHEETFAB)BRCT I-INC LCD MOUNTING 1.00 . . 3 DM80-0013 MONITOR, 19IN ACT MATRIX TFT 1280 X 1024 1.00 . . 3 PA20-0313-01 ASSY, PCB, INTERFACE,5 WIRE TO SERIAL 1.00 . . 3 SC73-0004 SCREW, M3 X 5 SEM PPH, ZINC PL, W/INT TOOTH WASHER 6.3MM OD 2.00 . . 3 SC73-0034 SCREW,M3 x 12 PAN HD, CROSS RECESS 4.00 . . 3 SC74-0020 SCREW,M4X8,PHIL.,PH,ZP,STL, 2.00 . . 3 TS70-0017 TOUCHSCREEN, FLAT-PANEL,19IN, 5 WIRE RESISTIVE 1.00 . . 3 SC54-0069 SCREW #4 SHOULDER 440 THREAD 1/8SD 1/2SL 8.00 . 2 SC56-0011 SCREW, #6-19 X 1/4 PLASTITE, PST PPH 12.00 . 2 SC60-0020 SCREW, #10X3/8,HIGH-LOW ZINC PLATED 22.00 . 2 SC64-0002 SCREW, #14X1/2PPH,HI-LO,ZINC PLATED 16.00 . 2 SC74-0020 SCREW,M4X8,PHIL.,PH,ZP,STL, 10.00
Appendix PAT Technical Manual 8-6 Confidential & Proprietary Level Part No. Description Qty . 2 SG60-0172 SPRING, COMPRESSION 9/16L .240OD .022WD 8.00 . 2 TW85-0018 TUBING,SPLIT_HARNESS_3FT LENGTH,ITVM 1.00 1 SA10-0350 ASSY,ITVM CABINET ,W/DOOR,4IS,BILL ACC,PMS TBD, 1.00 . 2 MM60-0002 CASTER, ITVM RETRACTABLE 4.00 1 SA25-0017 ASSY, PRINTER,2008 ITVM 1.00 . 2 BG90-0002 BUSHING, FLX-P BRUSHES, FLX-10, 4 IN LENGTH, FIBER-COND ARC 1.00 . 2 BR30-0300 BRACKET(SHEET-FAB)BRACKETPRINTERSUPPORT 1.00 . 2 GU30-0027 GUIDE (SHEET-FAB), EXTREMA CX MYLAR PRINTER 1.00 . 2 HU20-0086 HOUSING (MOLDED), Printer Main BJCA 1.00 . 2 PA20-0300 ASSY, PCB, INTERFACE,USB FOR FUJITSU PRINTER 1.00 . 2 PR60-0006 PRINTER, LINE 82 1/2 MM THERMAL, FULL CUT 1.00 . 2 RL20-0008 ROLLER (MOLDED), Printer Assembly BJCA 1.00 . 2 RR60-0008 E-RING, 3/16 ID .145, OD .335, .025 TKH 2.00 . 2 SC54-0013 SCREW, #4-24 X 1/4 PPH HI-LOW 5.00 . 2 SC73-0005 SCREW, M3 X 6 SEMS, INT TOOTH PHIL PAN HEAD ZINC PL 2.00 . 2 SH10-0034 SHAFT (MACHINED), Printer Mounting BJCA 1.00 1 SA30-0045-02 ASSY, READER,WAVE,BAR CODE READER,BUY 1.00 . 2 AD45-0005 ADHESIVE(CUSTOM CUT),WAVE,BCR SPEAKER 1.00 . 2 AD60-0004 TAPE, ADHESIVE, VHB, DBL SIDE, 1/4 IN X .010 IN 0.08 . 2 BG90-0041 SE6700 SYMBOL READER RUBBER SHOCK MOUNT 1.00 . 2 BU20-0005 BUTTON (MOLDED),BUTTON,WAVE BCR 1.00 . 2 BY45-0003 BATTERY(CUSTOM),LITHIUM,WAVE PRINTER 1.00 . 2 BZ20-0041 BEZEL (MOLDED),LENS SHADE,WAVE BCR 1.00 . 2 BZ20-0042 BEZEL (MOLDED),TRIM PAD,RIGHT,WAVE BCR 1.00 . 2 BZ20-0043 BEZEL (MOLDED),TRIM PAD LEFT,WAVE BCR 1.00 . 2 CA30-0021 ASSY, CABLE (FLAT FLEX),30POS,.5MM,WAVE 1.00 . 2 HU20-0087 HOUSING (MOLDED),HOUSING,RIGHT,WAVE BCR 1.00 . 2 HU20-0088 HOUSING (MOLDED),HOUSING LEFT,WAVE BCR 1.00 . 2 LG25-1074 LABEL (CUSTOM), WARNING,BATTERY,ENGLISH 1.00 . 2 LN40-0013-01 LENS(CUSTOM),BCR LENS,WAVE BCR,W/ADHESIV 1.00 . 2 MM75-0050 GASKET,SINGLE SIDE ADHESIVE,PORON BCR BATTERY PAD 2.00 . 2 MS60-0005 ADHESIVE, LOCTITE 401 0.01 . 2 PA20-0319 ASSY, PCB, INTERFACE,CPU_RF_BATTERY_CH 1.00 . 2 RH65-0021 READ HEAD, OPTICAL,MOTOROLA PL6700 1.00 . 2 SC73-0006 SCREW, M3, X 10 PAN HD PHIL ZINC PL 3.00 . 2 SG60-0170 SPRING, COMPRESSION,Century Spring,10130 1.00 1 SA30-0047-02 ASSY, READER,4IN SCANNER,RT2,BLACK PLASTIC 1.00 . 2 CV20-0066 COVER (MOLDED), SCANNER BOTTOM BJCA 1.00 . 2 GU20-0091-01 GUIDE (MOLDED),SCANNER INLET,BJCA,BLACK 1.00
PAT Technical Manual Appendix Confidential & Proprietary 8-7 Level Part No. Description Qty . 2 NU56-0001 NUT, #6-32 KEPS, HEX, ZINC PL 4.00 . 2 PA20-0299 ASSY, PCB, INTERFACE,,4INCH SCANNER ,BF531 PROCESSOR 1.00 . 2 RR90-0147 RING, RETAINING 1/4 trn southco 1.00 . 2 SA30-0026-05 4IN SCANNER, US-I/F COM,EXT.BRAND WIR USB 1.00 . . 3 BE70-0007 BEARING, SLEEVE, OILITE, OD3/8IN X ID1/4IN X 3/16IN 4.00 . . 3 CA05-0136 ASSY, CABLE (DISCRETE), SCANNER DOCUMENT INPUT SENSOR 1.00 . . 3 CA05-0475-01 ASSY, CABLE,stepping motor 10.6"NONRoHS 1.00 . . . 4 CA40-0025 ASSY,CABLE,FROM MT60-0002; NON-RoHS 1.00 . . 3 CA30-0004-01 ASSY,CABLE(FLAT FLEX),PERH.IMG,4IS,8.5" 1.00 . . 3 CH20-0001-01 CHASSIS (MOLDED), 4IN SCANNER MAIN, US 1.00 . . 3 CL60-0020 CLAMP, CABLE, NYLON, SPLIT FLAT 1.00 . . 3 GE24-0005 GEAR (MOLDED), SPUR, DELRIN, 60T 48P, 1/4 BORE, 4IN SCANNER 2.00 . . 3 GE24-0006 GEAR (MOLDED), SPUR, DELRIN, 60T 48P 5MM BORE, 4IN SCANNER 1.00 . . 3 GU20-0020-02 GUIDE (MOLDED), LEXAN, 4IN SCANNER SCANHEAD MTG, PIC, US 1.00 . . 3 GU20-0023 GUIDE (MOLDED), POLYCARBONATE, 4IN SCANNER UPPER 1.00 . . 3 GU30-0031 GUIDE (SHEET-FAB), 4IN SCANNER READ HEAD 4.00 . . 3 ID65-0020 INDUCTOR, FERRITE CORE,INDUCTOR, FLAT RIBBON CABLE 2.00 . . 3 MT60-0002 MOTOR, STEPPER, 1.65IN SQ, SINGLE SHAFT, W/ 6 12IN LEADS 1.00 . . 3 PA25-0013 ASSY, PCB, ADAPTER, MINI TERMINAL READER INPUT SENSOR 1.00 . . 3 PH60-0001-02 PRINT HEAD, THERMAL,96DOT,24MM,100DPI,7" 1.00 . . 3 PN65-0001 PIN, DOWEL, SS, OD1/8IN X 3/8IN 2.00 . . 3 PT20-0005 PLATE (MOLDED), DELRIN, 4IN SCANNER PRINTHEAD SUPPOR 1.00 . . 3 PT30-0040 PLATE (SHEET-FAB), CRS, 8IN SCANNER MAGNET LATCHING 2.00 . . 3 PT30-0166 PLATE (SHEET-FAB),BRANDHEAD SPACER,040 1.00 . . 3 PT60-0002 PLATE, BARIUM FERRITE, MAGNET W/CENTER HOLE 4.00 . . 3 PT60-0003 PLATE, ZINC PLATED STEEL, MAGENT POLE PIECE W/CENTER HOLE 4.00 . . 3 RH65-0009 READ HEAD, OPTICAL, ANALOG, 88MM, 200DPI, +5V 1.00 . . 3 RL10-0017 ROLLER (MACHINED), NITRILE, 4IN SCANNER DRIVE 2.00 . . 3 RL10-0018 ROLLER (MACHINED), DELRIN, 4IN SCANNER PRESSURE 2.00 . . 3 RR60-0007 E-RING, STEEL, 1/4IN SHAFT 2.00 . . 3 RR90-0006 RING, RETAINING, CIRCULAR PUSH-ON 2.00 . . 3 SA90-0024-03 ASSY,4in scanner USB, brander pressure 1.00 . . . 4 CA05-0137-02 ASSY,CABLE(DISCRETE),SCNR,BRAND MOTOR, 6.3" LENGTH 1.00 . . . 4 GE24-0003 GEAR (MOLDED), SPUR, DELRIN, 4IN SCANNER COMPOUND 2.00 . . . 4 GE24-0004 GEAR (MOLDED), SPUR, DELRIN, 4IN SCANNER, W/CAM 1.00 . . . 4 PT20-0004-L PLATE (MOLDED), POLYCARB, 4IN SCANNER BRANDER GEARING, LEFT 1.00 . . . 4 PT20-0004-R PLATE (MOLDED), POLYCARB, 4IN SCANNER BRANDER GEARING, RIGHT 1.00 . . . 4 SC54-0009 SCREW, #4-40 X 1/4 TYPE SWAGEFORM PHILLIPS PAN HD, ZINC 5.00 . . . 4 SC54-0027 SCREW, #4-40 X 1/4 IN PPH SEM 2.00
Appendix PAT Technical Manual 8-8 Confidential & Proprietary Level Part No. Description Qty . . . 4 SH10-0018 SHAFT (MACHINED), SS, 4IN SCANNER BRANDER CAM 1.00 . . . 4 TW60-0002 TIE WRAP, NYLON, 7.9IN, .19 WIDTH, 1.75 MAX DIA 1.00 . . 3 SC52-0008 SCREW, #2 X 1/4, PFH SHEETMETAL, SS 4.00 . . 3 SC54-0009 SCREW, #4-40 X 1/4 TYPE SWAGEFORM PHILLIPS PAN HD, ZINC 2.00 . . 3 SC54-0013 SCREW, #4-24 X 1/4 PPH HI-LOW 2.00 . . 3 SC54-0047 SCREW, #4-20 X 1/4, PFH HI-LO, ZINC PL 2.00 . . 3 SC56-0006 SCREW, #6-32 X 3/16IN, HEX SOCKET, BLACK OXIDE, CUP PT, SET 3.00 . . 3 SC56-0007 SCREW, #6-19 X 3/8 PHIL HD BLUNT PT STEEL ZINC PL TY PE H-L 1.00 . . 3 SC73-0005 SCREW, M3 X 6 SEMS, INT TOOTH PHIL PAN HEAD ZINC PL 4.00 . . 3 SG20-0004 SPRING (CUSTOM), EXTENSION, MUSIC WIRE, 4IN SCANNER BRANDER 2.00 . . 3 SG40-0007 SPRING (CUSTOM), MW, 4IN SCANNER PRESSURE ROLLER 2.00 . . 3 SG60-0007 SPRING, COMPRESSION 2.00 . . 3 TW60-0001 TIE WRAP, NYLON, 3.9IN, .10 IN WIDTH, .87 IN MAX DIA 3.00 . . 3 TW60-0004 TIEWRAPLCKNG NYLN 8"L .10"W NATURAL2.0 D 1.00 . . 3 WA56-0007 WASHER, #6 .375 O.D. X .156 I.D. X .049 THK, TYPE A PLAIN 2.00 . . 3 WA90-0013 WASHER, THRUST ID.255 X OD.375 X .005THK, STAINLESS STL 2.00 . . 3 WA90-0128 WASHER, NYLON .265 ID, .500 OD, .015 THICK 2.00 . 2 SC54-0013 SCREW, #4-24 X 1/4 PPH HI-LOW 5.00 . 2 SC56-0027 SCREW, #6-32 X 1/2IN SEM, PPH, W/EXT STAR WASHER CHAMFER PT 4.00 . 2 SC90-0314-01 SCREW, 1/4 trn thmb Southco 82-12-320-16 1.00 . 2 SG60-0169 SPRING, COMPRESSION Southco 43-13-1-24/5 1.00 . 2 TW60-0001 TIE WRAP, NYLON, 3.9IN, .10 IN WIDTH, .87 IN MAX DIA 2.00 1 SA90-0031-01 ASSY, ITVM TILT SWITCH, GEN 2 1.00 . 2 AU70-0002 ALARM, SONALERT, 80-95 DB, 6-16V, 6-22MA, 2900 HZ CONTINUOUS 1.00 . 2 BR30-0102 BRACKET (SHEET-FAB), CRS, TILT SWITCH 1.00 . 2 NU56-0001 NUT, #6-32 KEPS, HEX, ZINC PL 2.00 . 2 NU56-0002 NUT, #6-32, HEX, NYLON 2.00 . 2 SC56-0020 SCREW, #6-32 X 1/4IN SEM, PPH, W/EXT STAR WASHER CHAMFER PT 2.00 . 2 SC56-0032 SCREW, #6- 32 X 7/16 PAN HD SLOT, NYLON 2.00 . 2 SC75-0001 SCREW, M5 X .8 X 12MM, SET 1.00 . 2 SP30-0004 SPACER (SHEET-FAB), ITVM TILT SWITCH BRACKET 1.00 . 2 SW90-0004-01 SWITCH, TILT, PENDULUM HANGER 1.00 . 2 SW90-0004-02 SWITCH, TILT, WIRE, PENDULUM ROD 1.00 . 2 SW90-0004-03 SWITCH, TILT, CONTACT RING 1.00 . 2 SW90-0004-04 SWITCH, TILT, TILT BOB 1.00 1 SA90-0032-02 ASSY, ITVM, RF RECIEVER, GEN 2 1.00 . 2 CA05-0178 ASSY, CABLE (DISCRETE),RF RECEIVER, TILT, ALARM 1.00 . 2 CE85-0014 COMM EQUIPMENT, 4 POSITION RELAY FUNCTION MODULE, 418 MHZ 1.00 . 2 CE85-0015 COMM EQUIPMENT, KEYFOB TRANSMITTER, 4 BUTTON, 418 MHZ 1.00
PAT Technical Manual Appendix Confidential & Proprietary 8-9 Level Part No. Description Qty 1 SA90-0034 ASSY, ITVM PHONE AND DATA JACK 1.00 . 2 BR30-0117 BRACKET (SHEET-FAB), ITVM, DATA/PH JACK 1.00 . 2 PA25-0016 ASSY, PCB, ADAPTER, ITVM DATA PORT 1.00 . 2 SC56-0009 SCREW, #6-32 X 3/8IN, INTERNAL SEM PPH 2.00 1 SA90-0035-03 ASSY,ITVM PACKAGING,2008 ITVM 1.00 1 SA90-0350-02 ASSY,BCR CABLE TO PCB EXTENDED 1.00 SA90-0363 ASSY,HUBBEL_EXT_TO_AC_POWER_RECEPTACLE 1.00 1 SC54-0024 SCREW,#4-20 X 1/4 PPH, PLASTITE, ZINC PL 2.00 1 SC73-0002 SCREW, M3 X 4MM PPH, ZINC PL 2.00 1 SC74-0019 SCREW, M4X6,PH,MACHINE 10.00 1 SC76-0002 SCREW, M6X12 4.00 1 SH10-0039 SHAFT (MACHINED)SHAFT PAPER ROLL SUPPORT 1.00 1 SP60-3628 SPACER,PLASTIC UNTHR.,.75OD,.385"OD,3"L 2.00 1 SW62-0019 SWITCH, PUSH BUTTON MOMENTARY, SPDT, PANEL MOUNT 3.00 1 SY30-0001 SHELF (SHEET-FAB),TRAY, TICKET 1.00 1 SY35-0030 TRAY (SHEET-FAB),SCANNER TRAY 1.00 1 SY35-0031 TRAY (SHEET-FAB),BILL ACCEPTOR TRAY 1.00 1 TM60-0012 FASTON, QUICK DISCONNECT, MALE, 18-22AWG, 187MIL X 20MIL 2.00 1 TW60-0014 TIE WRAP, ITVM, 36IN L, 11IN BNDLE DIA, 175# TEN., OFF WHITE 1.00 1 VL70-0020 VALIDATOR, BILL, USA, GPT AURORA 1.00 1 VL75-0009 CASSETTE,BILL,GPTAURORA1000BILL,KEYALIKE 1.00 1 WA64-0001 WASHER, .281ID,1"ID,.06THK,STAINLESS STL 4.00 1 WA90-0134 WASHER,CUP,NYLON,#4,.245 DIA., 2.00
Appendix PAT Technical Manual 8-10 Confidential & Proprietary 8.1 Schematics 8.1.1 Network Schematic Figure 125: Network Schematic
PAT Technical Manual Appendix Confidential & Proprietary 8-11 8.2 Mechanical Drawings 8.2.1 Paper Roll Specification Dimensions and tolerances associated with the printer roll are shown in the following diagram: Figure 126: Printer Paper Roll Dimensions and Tolerances
Appendix PAT Technical Manual 8-12 Confidential & Proprietary 8.2.2 PCT Block Diagram Figure 127: PCT Block Diagram
PAT Technical Manual Appendix Confidential & Proprietary 8-13 8.2.3 Interface Board Wiring Diagram Figure 128: PCT Interface Board Wiring Diagram
Appendix PAT Technical Manual 8-14 Confidential & Proprietary 8.2.4 Barcode Reader Initialization Functions Figure 129: Sample Barcode - Enable Parameter Scanning Figure 130: Sample Barcode - Set All Defaults Figure 131: Sample Barcode - 12 of 5 – Any Length
PAT Technical Manual Appendix Confidential & Proprietary 8-15 Figure 132: Sample Barcode - Data/Suffix Figure 133: Sample Barcode - Disable Parameter Scanning
9-1 Confidential & Proprietary SECTION 9 ELECTRONICS TRAY TEST FORM 9.1 Purpose The following is the electronics tray test form. THERMALACTIVITYTEST1min TAT 100% CPU Load PASS (I <60°C) FAIL (I ≥ 60°C) SIGN HERE → PERFORMED BY: DATE: VISUALINSPECTION1. 1. VisualInspection:FrontofElectronicsTrayPASS FAIL1.1. CA10‐0104(DualUSB)issecurelyfastenedwith4screws.(ifapplicabledependingonE‐Trayassembly)1.2. Retailerdisplayissecure.1.3. Lockiffunctional.2. 2. VisualInspection:RightsidefacingfrontPASS FAIL2.1. 4thumbturnssecurelyfastenharddrive.2.2. ID65‐0044issecuredproperlytoCA05‐0497‐01.2.3. Powersupplyfanhasairmovingtowardspowersupplyasindicatedbyarrowonfan.2.4. Groundsaresecurelyfastenedintoplace.2.5. AllCableconnectionsareproperandsecure.3. 3. VisualInspection:LeftsidefacingfrontPASS FAIL3.1. PA50‐0026‐01(motherboard)issecurelyfastened.3.2. PA50‐0026‐01(Motherboard)processorfanisdualballbearing.3.3. Allcablesareproperlydressedandsecuredwithtie‐wrapsaccordingtoreworkinstructions.3.4. Allcableconnectionsareproperandsecure.SIGN HERE → PASSED BY: DATE: POWERONFUNCTIONALINSPECTION4. 4. PoweronFunctionalinspection:BiosversionPASS FAIL4.1. EnsureBIOSversionisSGI2R027.4.2. EnsurecorrectdateandtimeandissettoGMT‐5timezone. 5. 5. PoweronFunctionalinspection:DisplaysPASSFAIL5.1. Retailerdisplayhasvideoandtouchfunctions. 5.2. Maincustomer19”displayhaspropervideoclarity. 
Thermal Activity Test Form PAT Technical Manual 9-2 Confidential & Proprietary 5.3. Maincustomer19”displayiscalibratedwith25points. 5.4. Customeradvertisingdisplayhaspropervideoclarity. 6. 6. PoweronFunctionalinspection::USBPortsPASSFAIL6.1. AllUSBportsarefunctional(8or6dependingonE‐Trayversion) 7. 7. PoweronFunctionalinspection:NetworkPortPASSFAIL7.1. Properlycommunicatesthroughnetworkport 8. 8. PoweronFunctionalinspection:BurstersPASSFAIL8.1. ElectronictraycommunicatestoBursters.9. 9. PoweronFunctionalinspection:BillAcceptorPASSFAIL9.1. BillacceptorcanbeloadedwithproperversionUS51VA71.10. 10. PoweronFunctionalinspection:MagneticcardreaderPASSFAIL10.1. VerifyoperationalwithcorrectreadofMagneticcard.11. 11. PoweronFunctionalinspection:DocumentScannerPASSFAIL11.1. VerifyscannerishaspropergrayscaleadjustedbyverifyingwithTL20‐0006Rev2.11.2. Verifyscannerfirmwareversionis1.17. 11.3. ScanprintedDiagnostictesttickets.11.4. BrandDiagnostictesttickets.11.5. EnsurePAplayslipisproperlyfeedintoreaderwithforwardejectingenabledtoensurepropercalibration.12. 12. PoweronFunctionalinspection:PrinterTestPASSFAIL12.1. Verifyprinterfirmwareversionis1.46. 12.2. VerifyDiagnostictestticketsareprinted. 12.3. Withblackstrippaper,verifyproperpaperlowfunction,whenstripchangesfromwhite(paper‐lowfalse)toblack(paper‐lowtrue).13. 13. PoweronFunctionalinspection:AudioPASSFAIL13.1. Speakerisfunctionallywithclearaudio. 14. 14. PoweronFunctionalinspection:BarcodeReaderPASSFAIL14.1. VerifyBCRCTRL16VER25.14.2. Properreadofanyofthefollowing:Interleaved2of5withinrangeof12through20digits,Code39anyticketwithinrangeof9through11digits,DataMatrixbarcode,PDF417barcode.14.3. PA20‐0347communicatesinwirelessmodewithaSA30‐0045‐02. 15. 15. PoweronFunctionalinspection:LEDPA20‐0338PASSFAIL15.1. LEDfunctionsproperly.16. 16. PoweronFunctionalinspection:KeyFobPASSFAIL16.1. KeyFobisfunctional
PAT Technical Manual Thermal Activity Test Form Confidential & Proprietary 9-3 17. 17. PoweronFunctionalinspection:SwitchesPASSFAIL17.1. VerifySecurityBoardisloadedwithversion2.15. 17.2. VerifyMainDoorreports“DoorLocked”wheninlockedpositionwhenmaindoorisclosedandkeyisremovedfromtheLL73‐0009andhandleispulledupon.17.3. VerifyMainDoorreport“Doorunlocked”whenkeyisinunlockedposition. 17.4. VerifyDooropen/doorclosed17.5. NoTilt/Tilt17.6. CashBoxopened/CashBoxclosed.Verifyswitchreportscorrectlywhenpulleduponwhileinlockedposition.SIGN HERE → PASSED BY: DATE:
Confidential & Proprietary Page 1 SECTION 10 APPROVALS This specification document shall be signed by a representative of the Lottery, the responsible representative of SGI, and the Software Development Manager (SDM) for the Jurisdiction. ____________________________________________________________________ IA Representative: Name 1, Title 1} {Date} ____________________________________________________________________ IA Representative: Name 2, Title 2} {Date} ____________________________________________________________________ {SGI Representative: Name 3, Title 3} {Date} ____________________________________________________________________ {SGI Representative: Name 4, Title 4} {Date} ___________________________________________________________________ {Name 5, Title 5} {Date} ____________________________________________________________________ {Name 6, Title 6} {Date}
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