Virgin Pulse VP-SC001 Body Scale User Manual

Virgin Pulse Inc. Body Scale

Users Manual

version:1.0User ManualWeight Scale LS102-B3Thank you very much for selecting the Weight Scale LS102-B3.Please read the user manual carefully and thoroughly to ensure the safe usage of this product. Keep the manual for further reference in case you have problems.Virgin Pulse492 Old Connecticut Path, Suite 601, Framingham, MA 01701, USAFCC ID: 2AKPRVP-SC001
1Table of ContentsTable of ContentsSpecificationsMaintenance456111112131010.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................Error PromptsPotential Problems During Measurement When Data Is Transmitting If Measurement Is Inaccurate................................................................................. ..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................7IntroductionContact Information.........................................................................................................................Appendix............................................................................................................................................................................................................................. ...................................................................................................... .................................................................................Device Components Display SetupConnecting to Your Mobile Device 4Your Scale and Its Working EnvironmentEfficient Use of Your Scale .............................................................................................121514Daily MeasurementReplacing the Batteries FCC RegulationsEMC GuidanceSetting Measurement Unit Resetting the ScaleButton Functions ProgressionUpgrading the Firmware33General DescriptionSymbol Meaning .................................................................................................................. 8..................................................................................................................................... ..................................................................................................................... 2Warranty ..................................................................................................................... 2..................................................................................................................... 2OverviewUser Information...................................................................................................... 9.............................................................................................................. 9Before You StartTroubleshooting8 ................................................................................................................. 7
2 3Introduction IntroductionTo ensure your safety as well as the service life of your scale, please avoid using the scale under the following circumstances:Slippery floor such as tile floor Jumping onto the platform with wet feet Where there is waterWhere the device may be exposed to extreme temperatures, humidity, moisture, direct sunlight, dust, or salt airWhere there is a risk of electric shockWhere you store chemicals or corrosive gasesIn reach of the infants or children Your Scale and Its Working EnvironmentEfficient Use of Your ScaleTo ensure the accuracy of measurement, please follow below instructionsThe warning signs and symbols are essential to ensure the correct and safe use of this product and to protect you and others from injury. Below are the meanings of the warning signs and symbols found in this user manual:Symbol MeaningSymbol for “MANUFACTURER”The Bluetooth Logo Symbol for “COMPLIES WITH EU REQUIREMENTS”Place the scale on a flat, hard surface. Soft surfaces such as carpet will affect the performance of the scale.Always start measurement at the same time and on the same scale located on the same flat, hard surface to ensure consistency and accuracy of the measurement.Intended for use in the domestic setting only. Avoid storage in the following locations:General DescriptionThank you for selecting Virgin Pulse Weight Scale (LS102-B3). The scale features weight measurement and result transmission to your mobile device. This manual contains important safety and care information, and provides step by step instructions for using the product. Please read the manual thoroughly before using the product.Contact InformationFor more information about our products, please visit www.virginpulse.com where you can get customer service, help with usual problems and customer downloads. Virgin Pulse492 Old Connecticut Path, Suite 601, Framingham, MA 01701, USACaution: These notes must be observed to prevent any damage to the device.
54Before You Start Before You StartDisplay ScreenGlass PlatformSetup Button Battery Compartment SensorParts IdentificationPoundKilogramData transmitting to the Virgin Pulse appDisplaySuccessful Bluetooth ConnectionLow BatteryStoneSetupRemove the plastic pull tab from the battery door in the back of the scale.When the symbol “ ” appears, the device will power off in four seconds. Then you must replace the old batteries with a new set. Please replace all four batteries at the same time. Do NOT mix the old batteries with the new ones. Worn batteries are hazardous waste. Do NOT dispose of them together with the household garbage. Please refer to the local ordinances and recycling instructions regarding the disposal of the worn batteries.PULLThe digits "8888" will appear on the display screenPlace scale down on a hard, flat surface. When the digits “0.0 lb” are shown on the display, the scale is ready for use. 1.2.3.CAUTION
76Connecting to Your Mobile DeviceBefore You Start OverviewTo Pair the Scale with the App:1. Download the free “ Virgin Pulse” app on the App Store or Google Play Store.2. Turn on Bluetooth on your mobile device and open the Virgin Pulse app. The appwill guide you through the connection and setup process.NOTES: •If the scale automatically turns off during the connection process, it has timed out.This indicates that the mobile device and the scale failed to connect. Please try againto pair them.•In shared mode, the scale can only pair with a maximum of 100 users. When thescale reaches this threshold it will display "FUL" indicating that the device memory isfull and a reset is necessary. Resetting the device will clear all of the stored userinformation.Hold the SETUP button on the back of the scale until you see a flashing Bluetooth icon (approximately 5 seconds) then release the SETUP button.Place your mobile device close to the scale. The app will prompt you to pair with the scale (if Bluetooth is enabled).After selecting the device, the app will prompt you for a pairing code. Input the random number that appears on the scale's display. (The diagram uses 288 as an example)After the pairing is complete, the scale will display the "[ ]" symbol. The scale will then power off. The app and the scale are now connected. The app will show you the following steps:1.2.3.4.Daily MeasurementWith original SENSE ON patent technology, the scale will automatically switch on as you step on the platform. Stand still and keep full contact with the scale until thedisplay shows the weight and the measurement unit stops blinking. When your scale is successfully paired with your mobile device, the Bluetooth is ON, and the app is open, data will transmit automatically to the Virgin Pulse app. Data ready to transmit to the app:-If transmission SUCCEEDS, the symbol disappears;-If transmission FAILS, the symbol remains. Successful BluetoothConnectionDo not use new and used batteries together. Do not use different types of batteries together.Do not dispose the batteries in fire. Batteries may explode or leak.Remove batteries if the device is not likely to be used for some time.Worn batteries are harmful to the environment. Do not dispose with daily garbage. Remove the old batteries from the device following your local recycling guidelines.1. Open the battery cover.2. Install the batteries by matching the correct polarity, as shown on inside the scale's battery compartment.3. Replace the battery cover. CAUTIONThe symbol will disappear after successful data transmission. Your measurement data will be available to view on the Virgin Pulse app.If the data transmission fails, the symbol will remain on the display. Please take the measurement again to sync data with the Virgin Pulse app. Replacing the Batteries
89OverviewOverviewSetting Measurement UnitResetting the ScaleResetting the scale will restore the scale back to factory settings. It will clear any pre-set settings (such as units and paired user information). To reset, please complete the following steps:1. Press and hold the SETUP button until three dashed lines appear (approximately 16 seconds) then release it. A flashing "CO" message will appear on the display.2. Once "CO" appears, press and hold the SETUP button for 5 additional seconds then release it. All of the symbols will appear on the display to indicate that the reset is complete. 1. When the scale is OFF, press the SETUP button on the back to turn on thedevice.2. Toggle (press) the SETUP button to choose between Lbs, Kg, and St.3. When you reach the desired unit, stop pressing the button. Scale will turn offautomatically.4. Place scale on a hard flat surface. It is now ready to take the measurement withthe set units. Appears after holding for 5 seconds. If the button is released, scale will enter Bluetooth pairing mode.Appears after holding for 9-13 seconds. If the button is released, scale will enter unit change mode.Appears after holding for 16 seconds then releasing.Appears after holding for 5 additional seconds. The screen indicates that the scale has been reset. Progression The scale contains a single multi-functional SETUP button. The functions are below. To land on the intended mode, you must release the SETUP button.You can set the scale’s units by following steps:Upgrading the FirmwareWhen new firmware is available on the server, you will receive a notification on the Virgin Pulse app. During the firmware upgrade, the scale screen will display a moving segment to indicate that the firmware upgrade is in progress and the percentage progress of the update. NOTE: The scale's units can also be changed using the Virgin Pulse app. Step 1 Step 2NOTES:1. Cycle repeats after step 6 until the percentage reaches 99. 2. The moving segment will move in a counter clockwise direction every 300ms. 3. Percentage progress and moving segment will not necessarily move at the same rate and are independent of each other. Percentage increments by 1. 1 2 34 5 6Example:
10 11Error PromptsError Description SolutionOverload. Applied weight exceeds 397 lbs. The device will power off.Stop using this scale for measurements greater than 397 lbs.Low Battery. The device will power off in four seconds.Replace all four batteries at the same time. Please purchase the correct batteries (AAA) for replacement.Potential Problems During MeasurementTroubleshootingProblem Root Cause SolutionDisplay does not turn on when you step onThe device powers off automatically Batteries not yet in contact.Worn/ damaged batteries.Low battery.Remove the pull tab in the battery compartment on the back of the scale.(Please refer to Setup section)Replace all four batteries at the same time. Please purchase the authorized batteries for replacement.Replace all four batteries at the same time. Please purchase the authorized batteries for replacement.User InformationUnstable reading. The device will power off after thirteen seconds of instability.Step off the scale and try again to get a measurement. Stand still and make sure that the scale is on a hard, flat surface.Weight fluctuates rapidly between different values Unstable reading.Step off the scale and try again to get a measurement. Stand still and make sure that the scale is on a hard, flat surface.When carrying out usual maintenance, please practice the following Do's and Don’ts:MaintenanceVirgin Pulse492 Old Connecticut Path, Suite 601, Framingham, MA 01701, USAVirgin Pulse warrants its products free of defects in materials and workmanship in normal use for a period of ONE year from the date of purchase.This warranty does NOT cover damages caused by misuse or abuse, including but not limited to: Failure caused by unauthorized repairs or modifications;Damage caused by shock or drop during transportation;Failure caused by improper operation inconsistent with the instructions stated in this user manual;Malfunction or damage from failure to provide the recommended maintenance; Damage caused by improper use of power supply.Should this device require maintenance (or replacement at our option) under warranty, please deliver the original package to Virgin Pulse prepaid. DO use a dry soft cloth to wipe the dust.DO use a wet soft cloth, dipped in water and wrung out, to wipe the dirt. Then use a dry soft cloth to dry up the device.DON’T wash the device directly with water or immerse it in water.DON’T use propellant, abrasive or other chemicals to wipe the dirt to avoid discoloration or malfunction.DON’T disassemble this device. If you have any problems, please contact Virgin Pulse. (Please refer to Warranty for contact information)WarrantyProgram error. Restart the scale.
12 13Problem Root Cause SolutionBluetooth is OFF.Data transmission failed.Turn ON the Bluetooth on the app and scale (refer to Connecting to Your Mobile Device) App is not open. Open Virgin Pulse app on your mobile devicePlace your mobile device closer to the scale. Out of range of Bluetooth transmission.When Data Is Transmitting ...SpecificationsProduct NameDimensionWeight ScaleScale: 12.64in (321mm) x 12.64 (321mm) x 1.00in (25.5mm)Net Weight Approximately 5.37lbs (2.43kg)Display Digital LCD VA: 2.76in (70mm) x 1.93in (49mm).Measurement Unit Pound / Kilogram / StoneMeasurement RangeDivisionAccuracyWorking EnvironmentStorage EnvironmentPower Source 6V (Four AAA Batteries)Auto-ON SENSE ON technologyAuto-OFF The scale will turn off after about 10 seconds of inactivityAccessories 1. Four AAA Batteries2. User ManualMode of Operation Continuous OperationSpecificationsTroubleshooting11lb to 397lb / 5kg to 180kg / 0st:11lb to 28st:5lb11-110lb: ±0.6lb110-220lb: ±0.8lb220-330lb: ±1.0lb330-397lb: ±1.4lbTemperature: 41℉ (5℃) to 140℉ (40℃)Relative Humidity: ≤90% RHAtmospheric pressure: 86kPa to 106kPaTemperature: 5℉ (-20℃) to 140℉ (60℃)Relative Humidity: ≤90% RH Atmospheric pressure: 50kPa to 106kPa5-50kg: ±0.3kg50-100kg: ±0.4kg100-150kg: ±0.5kg150-180kg: ±0.7kg0.2lb; 0.1kg; 0.2lbProblem Root Cause SolutionWeight displayed is inaccurate (differs by about 5 lbs from typical measurements)1. Place scale on a hard, flatsurface.2. Recalibrate. Tap scale withfoot to turn it on. Wait fordisplay to read "0.0 lbs." Thescale is now calibrated andready to measure accurately.Device was stored on a shelf, lifted off the ground, or reset, causing the weight sensors to detect weight incorrectly.If Measurement Is Inaccurate ...
14FCC RegulationsFCC User Guide InformationRadio Frequency Interface Requirements - FCCNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, in accordance with Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential setting. This equipment generates, uses, and radiates radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna;Increase the separation between the equipment and receiver;Connect the equipment into an outlet on a circuit different from that to which the receiver is connected;Consult the dealer or an experienced radio/ TV technician for help.Radio Transmitters (Part 15)This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.FCC RF Exposure GuidelinesSafety InformationReducing RF Exposure - Use ProperlyOnly operate the device in accordance with the instructions supplied.This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. FCC Regulations15AppendixEMC Guidance1. MEDICAL ELECTRICAL EQUIPMENT needs special precautions regarding EMC(Electromagnetic Compatibility of Electrically-Powered Medical Devices) and needs to beinstalled and put into service according to the EMC information provided in theACCOMPANYING DOCUMENTS.2. Wireless communication equipment such as wireless home network devices, mobilephones, cordless telephones and their base stations, walkie-talkies can interfere with theVirgin Pulse Weight Scale and should be kept at least 10.83 feet (3.3 meters) away fromother wireless communication equipment.NOTE: As indicated in Table 6 of IEC 60601-1-2:2007 for ME EQUIPMENT, a typicalcellphone with a maximum output power of 2 W emits up to 10.83ft (3.3m) at anIMMUNITY LEVEL of 3 V/m

Navigation menu