Workaround MARK-ONE-S ProGlove Mark One S Scanner User Manual

Workaround GmbH ProGlove Mark One S Scanner

User Manual

1ProGlove Mark - User ManualFirst Steps | Conguration | FAQ | Error Correction | Safety and Regulations | Technical Specicationwww.proglove.comPROGLOVE MARK - USER MANUALV 1.2 us
2ProGlove Mark - User Manual“Production processes cannot do without the flexibility and adaptabil-ity of people. Our aim is to improve and facilitate processes for people.”Thomas KirchnerProGlove Co-Founder
1ProGlove Mark - User ManualDisclaimerProGlove reserves the rights to make changes to specications and other infor-mation in this document without prior notice. The user should always consult ProGlove to determine whether such changes have been made. The information in this publication does not represent any obligation on the part of ProGlove. ProGlove is not liable for any technical or editorial errors or omissions contained herein. Either for accidental or consequential damages resulting from the use, execution or use of this document. This document contains copyrighted information. All rights are reserved. No part of this document may be photocopied, reproduced or translated into another language without the prior written consent of ProGlove.Other names or brands mentioned in this document may be trademarks or reg-istered trademarks of other companies and are the property of their respective owners.Safety InformationBefore integrating and commissioning the ProGlove system, please read this man-ual carefully and follow all safety guidelines.Document InformationTitle of the document: ProGlove MARK - User Manual (US)Date of publication: 25.01.2018Version: V1.2 usDeclaration of ConformityIf you require a declaration of conformity or other certication documents, please contact us@proglove.com We will gladly send you the requested documents and information.
TABLE OF CONTENTS1. Overview p. 32. First Steps with ProGlove MARK p. 113. Scanning with MARK p. 184. Access Point Connection p. 195. Conguration Tool p. 206. Frequently Asked Questions p. 287. Bug Fixing p. 338. Maintenance and Care p. 379. Safety and Regulations p. 3810. Support and Service p. 3911. Technical Data Sheets p. 4112. FCC Certication Compliance p. 44
3ProGlove Mark - User ManualProGlove MARKThe ProGlove MARK intelligent glove enables workers in manufacturing and logistics to work faster, safer and more ergonomically. This makes work processes more ecient while improving quality and sustain-ability.Scanning can be done hands free and the user receives direct feedback via their ProGlove MARK.About this ManualThis User Manual contains product specications, installation instructions, and programming instruc-tions for the ProGlove MARK system.ProGlove scanners are factory pre-programmed for the most common terminal and communication de-vices.If you want to change settings, follow the instructions in this manual to recongure the ProGlove Scanner using the ProGlove Conguration Tool.UnpackingAfter opening the shipping carton with the ProGlove items, proceed as follows:• Check the contents to make sure everything has been delivered correctly• Store the shipping container for future storage or shipping• Check the goods for damage. Immediately report any damage to the shipping company or ProGlove Support1. OVERVIEW
4ProGlove Mark - User ManualDELIVERY SCOPEMARK• ProGlove Scanner MARKAccess Point USB / RS232USB Bundle:• ProGlove Access Point• USB-Patch CableRS232 Bundle:• ProGlove Access Point• RS232-Patch Cable• Power Supply• Power Cable for Power Supply UnitCharging StationEU Bundle:• ProGlove Charger• Power Supply
5ProGlove Mark - User ManualOVERVIEW PROGLOVE MARKThe ProGlove system consists of a scanner with which all common 1D and 2D barcode types can be read. The scanning process is triggered by a tactile button integrated in the ProGlove standard glove. Alternatively, ProGlove Longlife can be used. The barcode data is transmitted to the Access Point via 915 MHz. The Access Point can be connected via USB (HID / CDC) or via RS232 with any PC, terminal, tablet, IPC, or similar device.ProGlove MARK can give the user direct feedback via optical, haptic, and acoustic signals.OVERVIEW SYSTEMUSB (HID / CDC)RS232 + Power Supply (12V)1D & 2D BarcodesDatamatrix, , Code128, QR, ITF, Aztec ...Wireless ConnectionFrequency: 915 MHz> 100Ft reach Plug-and-PlayConnection to Ter-minal, IPC, Tablet...Textil TriggerTextile Scan Triggerat glove Feedbackoptic, acoustic, haptic
6ProGlove Mark - User Manual Dimensions: 2 x 1.75 x 0.5 inWeight: approx. 1.4 ozBattery: Lithium Polymer (430mAh)Feedback Signal: haptic, optical, acousticTransmission: Sub-1 GHz (915 MHz)IP-Protection Class: IP 54 (dust and splash-proof)Operating Temperature: 32 to 120 °FMARKThe scanner MARK is a lightweight, compact, and robust scanner that handles 1D and 2D barcodes. The short-range scanning module is designed for barcode scanning in the gripping range. The lithium polymer battery has a running time of 8-10 hours depending on the intensity of use of the MARK scanner. Feedback signals are returned haptically via a vibration module, acoustically via audio signals, and optically via LEDs (see signal table).Label with Serial NumberPinsImagerFocus LEDScan LEDLocking ScrewsClip RailFeedback LED
7ProGlove Mark - User Manual Dimensions: 5.5 x 2.5 x 1.3 inWeight: approx. 3.5 ozConnection: RJ-45Feedback Signal: opticalTransmission: Sub-1 GHz (915 MHz)IP-Protection Class: IP 22Operating Temperature: 32 to 120°FACCESS POINTThe access point receives data from the barcodes scanned by the MARK scanner. This is connected to the PC, IPS, terminal or tablet via USB or RS232 cable. The pairing code is located on the top of the access point. A connection between the scanner and the access point is established by scanning with MARK.Label with Serial NumberRJ45 SocketFeedback LEDPairing BarcodeCable Release OpeningFixing Hole
8ProGlove Mark - User Manual Dimensions:: 4.75 x 2.5 x 1.5 inWeight: approx. 7 ozCharging Time: 3hrs via Power Supply SAW-0501200Power Supply: 5 VDC (1,2A) via Power Supply SAW-0501200IP-Protection Class: IP 40Operating Temperature: 32 to 120 °FCHARGING STATIONThe charging station can be used to charge two MARKs in parallel. The charging station is powered by a USB power supply. It takes approximately 3 hours to fully charge a MARK scanner. The charging status is indicated by the LEDs of the MARK scanners. In charging mode, the LEDs of the MARK are pulsating red. When the battery is charged, the LEDs are pulsating green. When charging the MARK scanner is automatically unpaired from the access point. For more information, please refer to the keyword „cradle function“.PinsLabel with Serial NumberCharging Cradle
9ProGlove Mark - User ManualTrigger: The tactile trigger on the side of the index ngerSizes: Industry Standard Sizes 7 - 10 (Textile Trigger on left or right)Coating: Nitril-/ PU Coating Back of hand and ngers free of coatingStandarts: EN 388 (2131) EN 420 RoHS CE-MarkingSTANDARD GLOVEThe standard glove has a tactile trigger worked into the fabric of the glove and fastening clip that enables the user to safety and ergonomically scan hands free. The glove is a breathable working glove (EN399:2131) with nitrile/Pu coated palm. Trigger and cable are glued inside the glove to protect the electronics and maximize comfort. The trigger is reinforced with a Diamond polyacrylic cap to ensure long life and intensive use. The standard glove comes in four dierent sizes to ensure optimal t and comfort when in use. Gloves are available with the trigger button on either the left or the right side for use preference.Fastening ClipTextile TriggerLabel with size DesignationNitrile / PU coating
10 ProGlove Mark - User ManualTrigger: Trigger sewn into the palmSizes: S, M, L (left or right release)ESD: ESD version available on requestStandards: CE marking RoHSLONGLIFEThe ProGlove Longlife is an alternative to the ProGlove Standard glove. The exibility of the ProGlove Longlife allows the user a wide range of use cases. The Longlife topcoat can be used in situations where ngertips are required.The ProGlove Longlife can also be worn over other (specialized) gloves. This enables use cases where there are specic industrial safety requirements (high cutting protection, thermal insulation, protection against substances, etc.). The scan trigger button is located on the palm of the ProGlove Long-life. The Longlife is characterized by a long service life.Fastening Clip Palm TriggerVariable Velcro Fastener
11ProGlove Mark - User ManualCharging the ProGlove MARK...Connect the Charging Station to the Power Supply.1. Connect the USB power supply unit to the plug. Connect the plug to an external power source.Charging the ProGlove MARK in the Charging Cradle.1. Insert the MARK scanner diagonally into the charging station. The pins point downwards. Two short, high-pitched beeps and a green ashing of the LEDs on the scanner conrm correct insertion.2. During the charging process, the LEDs of the scanners glow a pulsating red. When charg-ing is complete, the scanner‘s LEDs will glow a pulsating green.Hint: In standard conguration a complete charge takes 3 hours. A quick charge mode can be activated with the conguration tool.The charging time is reduced to 1 hour and 30 minutes.2. FIRST STEPS WITH PROGLOVE MARK
12 ProGlove Mark - User ManualConnecting the Access Point...Connect the connecting cable to the Access Point.1. Connect the RJ45 connector of the USB or RS232 cable to the RJ45 jack of the access point.2. A clear clicking-in sound can be heard when the fastening is correct.3. Then connect the USB or RS232 cable to the PC, terminal, tablet or similar.4. When using the RS232 cable, connect the supplied power supply unit to the RS232 con-nector. See the Hint below.Disconnect the connection cable from the Access Point.1. When unplugging the connection cable, the safety lock must be pressed. This can be unlocked with the help of an elongated object (e. g. paper clip) through the opening on the top of the access point.2. Pull the connection cable out of the RJ45 socket while holding down the safety lock.Hint: If the Access Point is connected with the RS232 cable, an external power source must be used. The RS232 connector is equipped with the correspond-ing socket. Power supply and connection cable are included in the package.1.2.3.4.
13ProGlove Mark - User ManualSwitch on the ProGlove MARK...Attach ProGlove MARK to the glove and switch it on.1. Position the MARK scanner with the back towards the front end of the mounting clip. The pins point downwards.2. Push the scanner backwards until it clicks into place. The correct fastening is clearly audi-ble with a clicking sound.3. Hold the tactile trigger on the index nger for approximately 1 second with your thumb. This starts the scanner.4. The scanner‘s LEDs light up green briey. A short beep conrms that the scanner is ready for use.Hint: After 15 minutes (default setting, customizable), the MARK scanner switches to „sleep mode“. To reactivate the unit, repeat step 3. This time period can be set with the conguration tool.
14 ProGlove Mark - User ManualConnect the ProGlove MARK...Connect ProGlove MARK to the Access Point via scanning.1. Pressing the tactile trigger triggers the scanning process. The LED illumination and the 1D/2D scan module are activated.2. Pressing and holding down the button will keep both the LED illumination and the 1D/2D scan module active.3. Point the sighting point of the red scanning eld towards the access point to scan the pairing code.4. The scanner ashes green for a moment, then blue. Two short beeps with a vibration are returned as feedback.5. The scanner is now connected to this access point. The connection is disconnected when a pairing code of another access point is scanned. The connection is also disconnected when the scanner is placed in the charger.Hint 1: It is possible to connect several ProGlove MARKS to one access point.Hint 2: The automatic disconnection of the connection between the scanner MARK and the access point can be deactivated with the conguration tool under „Cradle function“.
15ProGlove Mark - User ManualScanning with the ProGlove MARK.......1. Press the textile trigger with your thumb on the index nger to activate the red illumina-tion of the 1D/2D scan module.2. Hold down the tactile trigger to keep the 1D/2D scan module active.3. Barcodes can be detected within the red rectangular eld. The point in the middle of the barcode can be used to target the barcode (for further information see chapter 3 - Scanning with MARK).4. The lighting is deactivated when a barcode is detected. A short beep and a green light on the LEDs on the scanner conrm the scan.5. After the barcode information has been transmitted, ProGlove MARK returns the respec-tive feedback signal. Positive feedback - successful transmission: the LEDs on the scanner glow green and a short beep is heard. The barcode was detected and sent. Negative Feedback - failed transmission: the LEDs on the scanner turn red. A short vibra-tion signal can be felt. The barcode was not recognized and not sent.Hint 1: The feedback signals can be set with the conguration tool under „Device settings“.
16 ProGlove Mark - User ManualRemoving the MARK Scanner from the glove.1. Press with your ngers between the scanner and the glove attachment clip.2. Press the scanner slightly up and slide it forward.Hint: ProGlove MARK switches itself o automatically after a predened time (factory setting of 15min) when switching into „sleep mode“.
17ProGlove Mark - User ManualSignal Table MARKOptical Signal Acoustic Signal Haptic signal DescriptionIn Scan Mode ...green short ascending beep - scanner is operationalshort green, short blue two short high-pitched beeps short vibration pairing code on Access Point is scannedtwice green two short high-pitched beeps short vibration positive feedback: barcode has been captured and senttwice red short low-pitched beep short vibration negative feedback: barcode not caputred and not sentorange - - battery of the MARK scanner is 95% emptyIn Charge Mode...twice green two short high-pitched beeps - scanner was inserted correctly into the charger cradlepulsating red - - scanner is being chargedpulsating green - - scanner is chargedSignal Table for the Access Pointnone - - Access Point is not connected to terminal devicegreen - - Access Point iis correctly connected to terminal deviceshort blue - - Conguration was transferred by scanning conguration barcode
18 ProGlove Mark - User Manual3. SCANNING WITH MARKScanning Module Specications Omni-directional scanning:The ProGlove MARK is an omni-directional scanner. This means that the ProGlove MARK scans a wide range of barcodes and symbols. For this purpose, the scan reading eld is simply placed over the barcode. The ProGlove MARK will then record and decode it.Decoding:The ProGlove MARK can reliably scan all relevant 1D (linear) barcodes, 2D-stack codes (such as PDF417) or 2D matrix symbols (such as DataMatrix) with the help of powerful algorithms. The information from the barcode is sent to the host immediately after decoding. The scanner is then ready for scanning further symbols.Data formatting:The string of a decoded code can be processed and linked by simple or extend-ed data formatting.Decoder Reading Area Smallest symbol in the barcode (the mil (mm) number at the front shows the size of the smallest function in the barcode)Possible distance between user and barcode4 mil (0.102 mm) Code 39 3.3 in./8.4 cm to 8.8 in./22.4 cm5 mil (0.127 mm) Code 128 2.8 in./7.1 cm to 8.2 in./20.8 cm5 mil (0.127 mm) Code 39 2.0 in./5.08 cm to 13.5 in./34.3 cm5 mil (0.127 mm) PDF417 3.1 in./7.9 cm to 8.4 in./21.3 cm10 mil (0.254 mm) DataMatrixExample: A 10 mil DataMatrix symbol that can carry 25 alphanumeric charac-ters has a size of 4.57 mm * 4.57 mm.2.9 in./7.4 cm to 10.1 in./25.7 cm100% UPCA 1.8 in./4.6 cm to 26.0 in./66.0 cm20 mil (0.508 mm) Code 39 2.0 in./5.08 cm to 30.0 in./76.2 cmDecoder Settings The ProGlove Mark automatically detects barcodes when the user activates the trigger. The ProGlove MARK supports dierent reading congurations, which are described below:• Pick-List mode: The LED pointer is activated. MARK will only read LED bar-codes.• Manual (default): The scan unit starts capturing images when you press the shutter release button. As soon as a barcode is detected in the scan eld it is automatically decoded and transmitted.• Display mode: When scanning barcodes from displays or digital displays the ProGlove MARK can compensate for reections and detect barcodes faster via the display mode.The ProGlove conguration tool can be used to change the trigger modes.
19ProGlove Mark - User Manual4. ACCESS POINT CONNECTIONThe ProGlove system supports RS232, USB HID, and USB CDC. Information on the individual interface types is described in the following section:USB HID (Human Interface Device)The ProGlove emulates keyboard input via USB HID. The following keyboard layouts are supported:Croation Czech English (GB) English (US) French (Belgium) French (Canada) French (France) German (Germany) German (Switzerland) Italian Portuguese (Brazil) Portuguese (Portugal) Spanish Slovak SlovenianThe keyboard layout can be changed with the ProGlove conguration tool.USB CDC (Communications Device Class)The ProGlove supports USB CDC. In USB CDC mode, the Access Point is recog-nized by the operating system as a serial device.Baud Rate: All standard baud rates are supported. Can be set with the conguration tool. Data-Bits: 8 Stop Bits: 1 Parity: NONE Data Flow: OFF Handshake Controll: OFFRS232The ProGlove Access Point can be connected and operated serially via an RS232 cable.The Baud Rate can be set with ProGlove conguration tool. All standard baud rates are supported:Data-Bits: 8 Stop Bits: 1 Parity: NONE Data Flow: OFF Handshake Controll: OFF
20 ProGlove Mark - User Manual5. CONFIGURATION TOOLOverview Conguration Tool1. Barcode Settings 2. Data Formatting 3. Device Setting 4. Conguration BarcordesBarcode type specic settings Inverse codesPrex und SuxAdvanced Formatting(complex rules)I/O (Connection)FeedbackEnergyCradleEngineOverview SettingsConguration BarcodesPrint / Save CongurationThe configuration tool, which can be accessed online, is used for the individual configuration of the ProGlove system. It‘s under the link: http://config.proglove.de/ and can also be used offline on all operating systems by downloading it. For mobile access, the tool is optimized for smart-phones and tablets (responsive), so you can customize the configuration of the system anytime, anywhere. The configuration is done in four steps:1. First of all, general settings are made for the barcodes used (e. g. exclusion of certain barcode types or inverse codes, etc.).2. Subsequently, the data can be „manipulated“ with the help of simple and complex rules (e. g. pre- and suffix, if-then rules etc.).3. Thirdly, further device settings are made (e. g. type of connection, sleep mode, feedback options, etc.). 4. Finally, the configurations made are transferred to the devices by scanning configuration barcodes. The individually set configuration can be saved and printed to distribute to further customize at a later time.
21ProGlove Mark - User ManualGeneral Navigation in the User InterfaceAfter you have downloaded the conguration tool or opened it in your browser, you will nd the following user interface. The three marked areas are described below:1. Header line - General use of the conguration toolHelp ProGlove address and contact details for support requests by email or phone.Instructions Video tutorials for general use of the conguration tool and setting up complex rules.DownloadsDownload the conguration tool for oine avail-ability at the workstation for dierent operating systems (Linux, OS X, Windows).Congs Video tutorials for general use of the congura-tion tool.Imprint ImprintLanguage Selection German/English/French/Spanish2. Conguration - Step-by-step presentation of the conguration via tabsStart Video tutorial on how to use the conguration tool.The individual conguration of the ProGlove system can be done via the conguration tool which is available online. It can be accessed via the link: http://cong.proglove.de/ It is optimized for use on mobile devices and is also available as an oine version that can be downloaded. This means that the conguration tool can be used on almost any device and with all conventional operating systems.CONFIGURATION3.1.2.
22 ProGlove Mark - User ManualBarcode settings Settings specic for certain barcode types and inverse barcodes.Data formattingBarcode data manipulation through pre- and sux rules as well as advanced rules for more complex logic over if-then links.Device settings Settings for system connection, feedback op-tions, energy, cradle and engine settings.Conguration barcode Transferring the settings made by scanning con-guration barcodes.3. Quick settings - Quick access for congurationStandard cong bar-code Default conguration to reset to factory defaults.Create new cong Create a new conguration.Open cong Open a conguration that has already been saved locally as a le.Save cong Local saving of a created conguration as a le. Navigation within the conguration settings: You can use the tabs above the settings to set the configuration in sequence. To complete an operation and go to the next step, either click on the following tab or the button to the right with the same name. If you want to go back to the previous step, click the button on the left with the name of the previous step.Example: Current step: Barcode settings Previous step: Start Next step: Data formattingHint: By moving the mouse over the conguration interface, you can obtain description texts for each selectable variant which explains the individual con-guration options in detail.To congure the ProGlove system, please follow the steps below.Step 0: StartStart your conguration by either going to Create New Cong under Quick Settings or selecting Barcode Settings in the top of the tab.
23ProGlove Mark - User ManualStep 1: Barcode SettingsTarget: Setting the MARK scanner for specic barcode types and inverse barcodes.Application examples: 1. Avoid miss-scanns with multiple barcode types on one label by switching o all barcodes that are not required. 2. Increase of the scan performance by reducing the amount of data to be proces-sed.Standard conguration: All barcode types are switched on and can be scanned. Inverse Barcodes are deactivated.Barcode SettingsBarcode TypesActivation/deactivation of specic barcode types.Detection of certain barcode lengths, edge toler-ances and specic check digits.Specic settings can be made for the following barcode types:Code 128, Code 39, Interleaved 2 of 5 (ITF), UPC/EAN, Data Matrix, Portable File (PDF417), Code 93, Aztec InverseEnables the detection of inverse barcodes.Individual activation for each barcode type.Activation of the function guarantees simultane-ous scanning of inverse and non-inverse bar-codes.Step 2: Data FormattingWhen data formatting, it is possible to perform two dierent „levels“ of data ma-nipulation. First, the „simple“ prex and sux formatting is discussed (1.):Target:: Manipulation of the data output by specifying prexes and suxes.Application examples: 1. Conrmation „Enter“ as sux to jump to the mask of the next control panel.2. Certain digit identier (e. g. workstation number) as prex to identify the re-spective workstation.Default conguration:: No prex dened, sux set with „Enter“. 1. 2.
24 ProGlove Mark - User ManualData Formatting - Prex und SuxPrex Selection of a prex from the presets or manual text input via the keyboard.Conguration example prex H-Tab: To dene the desired prex, rst click in the prex eld and then click on the H-Tab char-acter in the specications.SuxSelection of a sux from the defaults or manual text input via the keyboard.Conguration example sux „D“: To dene the desired sux, rst click in the sux eld and then enter the text character „D“ on your keyboard.Hint: 1. You can delete the entry by moving the mouse over the eld and clicking on the X that appears.2. If you want to enter more than one character manually, you must do this in advanced data formatting, which you will nd next to the tab Prex and Sux.Advanced FormattingTarget: Conversion of specic logic with resulting data manipulation is based on rules that can be provided with conditions and actions.Application Examples: 1. Replacing dened sequences within a barcode if it starts with a dened specic starting digit.2.Replace each Group Seperator (GS) with a hash (#).Default Conguration Does not include extended data formatting.Navigation: 1. The sequence of the individual rules can be changed using the arrows in the «Sequence» column.2. Rules and conditions can be deleted by clicking on the trash symbol.3. Within a rule, up to four conditions and actions can be added.4. Up to 16 rules can be dened in total. You can add your own rules by clicking on «Add rule». 5. Frequently used rules can be added via «Add predened rule». 1. 2. 3. 4. 5.
25ProGlove Mark - User ManualData Formating - Prex und SuxTermsSelection of the barcode according to the criteria: code types, barcode length, and barcode data.The system has the ability to congure four dierent conditions per rule that are linked to an AND function and are checked at every scan. If you omit conditions, the action is executed automatically. Conguration example, condition Type 128: To modify type 128, choose Code types in the condition, „Include Code Types“ and „Code 128“. The selection is then conrmed by click-ing on the Save icon.ActionsSelection of the action to be executed: Insert, Replace, and Delete.Conguration example sux Pro: To add the sux „Pro“ to barcode type 128, select the Insert and Sux action and type „Pro“ as a sequence. The action is then con-rmed by clicking the Save icon.Hint: A maximum of 16 rules with 4 conditions and 4 actions can be performed.The stored complex rules are later transferred to the Receiver (Access Point) by scanning the third barcode in the Conguration Barcode tab. Therefore, it is es-sential to scan this barcode in the last step «Conguration Barcode». Step 3: Device SettingsTarget: Settings for system connection, feedback options, energy, cradle, and engine settings.Application Settings: 1. setting the selected port and keyboard layout. 2. Adjust the audio feedback to silent. 3. Activate Display Mode for optimized scanning performance when scanning barcodes displayed on displays.Default Conguration: Feedback Prole: Normal ACK/NACK Transmission: On Low battery warning: On Sleep Mode: 15 min Delete connection to the access point when loading: On Blurred 1D Processing: O Aim Mode: O Mobile Phone/Display Mode: O
26 ProGlove Mark - User ManualI/O Settings - Connecting the system to your workstationUSB Output ModeThis setting selects the transfer mode of the USB interface:HID - Human Interface DeviceCDC - Communications Device ClassUSB Keyboard LayoutHere you can set the language settings of the Pro-Glove system according to your keyboard settings at the workstation.HID Speed Here you can set the transfer speed of the USB connection to the speed of your terminal.RS232 Baudrate If you have a serial port (RS232), you can set the transmission speed here.Feedback Settings - Feedback to usersFeedback Prole Here you can adjust the signal length of the LED, vibration unit and the audio signal.ACK/NACK Transmission FeedbackHere you can switch on and o the standard red LED and the vibration feedback of the MARK in case of a transmission error.Low battery warning Here you can turn on or o a feedback warning when the battery is low.Energy Settings - Saving energy with MARKSleep ModeThis is where you can set the time after which MARK enters power saving mode. To activate MARK from sleep mode, the tactile trigger must be operated once.Afterwards it takes about 4 seconds until the boot process is nished.Cradle Settings - Settings for the charger cradleDelete connection to the access point during loadingHere you can activate or deactivate the func-tion of the MARK, which automatically discon-nects itself from the previously connected re-ceiver (access point) after it has been removed from the charger.Hint: If this function is activated, the operator must reconnect the device to the receiver (access point) each time the MARK is removed from the charger. Application example: If several MARKs with dierent receivers are used by dierent operators, it is possible to prevent the operator from scanning into the wrong access points.
27ProGlove Mark - User ManualEngine Settings - Adaptation of the MARK scan moduleFuzzy 1D processingIf you often have incorrectly printed, soiled or damaged 1D barcodes in your application, activating this feature enables improved and faster scanning.Sighting ModeIf you have several barcodes on a label, the acti-vation of this function only reads barcodes that are below the center focus point. This enables a more targeted and faster detection of the desired barcode.Mobile/Display ModeIf you need to read barcodes on your mobile phone and on screens, this function ensures improved capture.Step 4: Barcode CongurationPrerequisite: The MARK and the Access Point must be connected (supplied with power), swit-ched on and connected to each other.Target: Congure the MARK and the Access Point with the settings you have made.Navigation: When barcode Conguration is complete, all congured settings are displayed on the left-hand side according to the conguration sequence. Here you can check the settings again.On the right-hand side you will nd instructions for transferring the settings to your devices. To do this, follow the instructions.Hint: If you wish to manually install the conguration at your workstation or any other location, you can print the entire page of the conguration barcode by clicking the «Print page» button at the top right of the tab or at the bottom of the page.Finally, the conguration can be saved as a text le by selecting the «Save Cong» button under Quick Settings on the left side.
28 ProGlove Mark - User Manual6. PROGLOVE MARK FAQFrequently Asked QuestionsThe Scanner MARK / Access Point / Charging Station1.1 How much does the scanner MARK weigh? What are the dimensions? Is the MARK harmful to the user while working?ProGlove MARK has been designed to be a part of the users natural movements. With a weight of 1.4 oz, there is no additional load during manual work. Due to its compact size of 2 x 1.75 x 0.5 in, ProGlove MARK does not interfere with work in conned spaces (e. g. assembly) in most cases. In addition, the scanner can be worn on both the left and right hand so that it can be adapted to any work situation.1.2 How long does the battery last in daily operations?The ProGlove MARK’s battery pack is designed for a shift of 8 hours with 2000-3000 scans. Due to environmental inuences and depending on the application, devia-tions may occur. For multi-shift operation, two scanners are therefore required for each workstation, which are used alternately. The scanner‘s battery is fully charged within approximately 3 hours.1.3 Which barcode types can be scanned?All common 1D and 2D barcode standards can be scanned with the ProGlove MARK. The scanable size depends on the resolution. Supported barcode standards are listed in the following table:1D Code 128, GS1-128, EAN-128, EAN-13, GTIN-13, EAN-8, GTIN-8, ISBN-13, ISSN, ISMN, EAN-14, GTIN-14, DUN-14, SCC-14, ITF-14, EAN-18/NVE, SSCC-18, UPC-A, GTIN-12, UPC-E, Code 39, Code 39 Extended, Code 25, Code 25 Interleaved, EAN-5, EAN-2, JAN, EAN-99, EAN-Velocity, ISBN-13 Dual, ISBN-10, Codabar, Code 93, Code 93 Extended, PZN7, PZN8, Leitcode, Identcode, Code 128A, Code 128B, Code 128C, MSI Plessey.2D PDF417, MicroPDF417, Datamatrix, QR Code, Micro QR Code, Aztec, RSS, Composite, TLC-39, MaxiCodePostal US PostNet, US Planet, UK Postal, Australian Postal, Japan, Postal, Dutch Postal (KIX)1.4 At what distance can barcodes be detected?The ProGlove MARK is a short-range scanner which is optimized for use in arms length scanning. Depending on the size and type of the barcode (and external fac-tors such as light), the distance for optimum detection of the barcodes is 6-24 in.1.5 Is the scanner harmful to my eyes?In ProGlove MARK, a camera and LEDs are used to detect the barcodes. The scanner is classied in accordance with IEC-62471 as a risk-free device which does not pose any photobiological hazard.
29ProGlove Mark - User Manual1.6 Is it possible to scan DPM barcodes (direct part marking)?DPM barcodes can be recorded with the ProGlove MARK, but the individual appli-cation should be tested. Due to numerous factors, the performance of needled or lasered barcodes can be limited.1.7 Can several barcodes be detected at the same time?Several barcodes cannot be detected at the same time. However, a barcode can contain several pieces of information (e. g., ArtNr, batch, weight, etc.) that can be analyzed and decoded via the access point - e. g., ArtBNr[TAB]Charge[TAB]Weight[ENTER].1.8 Is the scanner protected against dust and water?The ProGlove MARK is designed for use in industrial environments. The scanner is protected against dust and water on all sides and has the IP rating IP54 according to DIN EN 60529. 1.9 At what temperatures can the ProGlove MARK be used?The ProGlove MARK is designed for use at temperatures between 32 to 120°F. The ProGlove MARK can function in sub zero environments (e.g. Freezer Storage) but no long term tests have occurred to date. Therefore, use below freezing is not rec-ommended.1.10 Can barcodes be read at an oblique angle or on the head?Yes, the ProGlove MARK can detect barcodes rotated both horizontally and verti-cally. A rotation on its own axis (upside down) does not limit the scan performance.1.11 How is data transferred from the MARK to the access point?The data transmission between the ProGlove MARK and the Access Point takes place via the frequency 915 MHz. This frequency band can be used royalty-free and is reserved for short-range devices (e.g. radio microphones). Data transmission only takes place after a successful decoding event. Therefore, ProGlove is a system with low radiation exposure.1.12 Can the data be transferred via Bluetooth or WiFi?No, the data transfer between the MARK and the Access Point is carried out in the sub 1GHz range (frequency 915 MHz) (see 1.11). 1.13 Can the Scanner MARK automatically change the access point depending on the network strength (roaming) or be connected to several access points? Automatic switching of the connection to dierent access points (roaming) is not possible. MARK is connected to a single access point by scanning the pairing bar-code. However, it is possible to connect several MARKs to one access point.1.14 Does the ProGlove MARK have electromagnetic compatibility (EMC, EMC, ETSI) certication? The ProGlove MARK is certied as electromagnetically compatible according to DIN EN 301489-1/-3 and EN 300220-2. The system thus meets the legal require-ments for short-range radios (SRD).
30 ProGlove Mark - User Manual1.15 Does the ProGlove system collect user data?No, the ProGlove system is only used to transmit scanned barcode data. User data about the worker, e. g. name of the operator Movement proles, location and e-ciency gures are neither recorded nor transmitted.1.16 How is the Access Point connected to my system?The following interfaces allow us to connect the access point to a system or termi-nal:USB-HID: Emulated keyboard input. Simplest solution, works via Plug & PlayUSB-CDC: Emulated serial interface. Driver installation required for this. Provided by ProGlove.RS232: Serial interface (additional external power source required).No further installation of software is necessary.1.17 Do access points interfere with each other if there are several access points in the same room?No, we use a frequency algorithm to ensure that there is no interference between the access points. 1.18 Is the ProGlove MARK compatible with all ERP systems?The ProGlove emulates a keyboard with the access point, thus the ProGlove system is independent of third-party software. The ProGlove MARK is compatible with SAP, Oracle, Infor, Sage, Excel, text editor - the IPC / Terminal receives the translated barcode as input. 1.19 Can several MARKs be connected to one access point?It is possible to connect several MARKs to one access point. For example, a work-station would be possible where several users scan barcodes and send them to an input mask of the ERP system. However, it is not possible to trace which user sends the data to the system. In most cases, a user can only operate one input mask - this requires two individual access points, which are connected to a MARK scanner.1.20 How long does it take to charge a battery?A complete charging cycle of a scanner MARK takes about 3 hours. During charg-ing, the LED of the devices lights up red. If two devices are charged simultaneously in the charger, the charging time does not change. As soon as the battery is fully charged, the LED of the unit will turn green.1.21 Is there a charging station with more than two charging stations?No. Currently there is only one charging station for two MARK scanners.1.22 Is there a way to increase battery life?By individually adjusting the scanner MARK it is possible to increase the battery life. The following settings can be made for this:The Feedback option can be muted in the conguration tool under Device Set-tings / Feedback Settings / Feedback Prole.The Sleep Mode setting of the MARK scanner can also be shortened. These settings can be made under Device Settings / Energy Settings / Sleep Mode. All unused barcode types should be deactivated under Barcode Settings. If only 1D barcodes are used: Activate the function Fuzzy 1D Processing under Device Settings / Engine Settings.
31ProGlove Mark - User ManualProGlove Standard Glove2.1 How long does the ProGlove Standard glove last?Depending on the application, our gloves last from a few shifts (in production and assembly) up to several weeks (in some logistic applications). We have wear and tear data available upon request.2.2 What sizes of the ProGlove Standard gloves are oered? The gloves are available in sizes 7 (small women‘s hand) to 10 (large men‘s hand). The gloves come in 5 pair packs with either a left or right hand fastening clip for the scanner.Hint: If the glove is worn too small, it can lead to pressure marks on the back of the hand. Furthermore, if the gloves are too small, the scanner can be accidentally triggered by simply bending the nger.2.3 To what extent does the ProGlove standard glove protect against me-chanical stress (cut protection, tear resistance, etc.)? The ProGlove Standard Glove is classied as a protective glove against mechanical risks and covers most requirements for use in industrial environments. The perfor-mance classication 2131 is covered in accordance to the basic standard EN 420 and the specic standard EN 388.Abrasion resistance: Level 2 Cut resistance: Level 1Tear resistance: Level 3 Puncture resistance: Level 12.4 How often can the scan button on the ProGlove standard glove be trig-gered?The switch is designed for up to 300,000 trips. The trigger is reinforced with a Dia-mond polyacrylic cap to ensure long life under intensive use.2.5 Does the ProGlove Standard glove have ESD certication (Electrostatic Discharge)?The ProGlove Standard Glove is designed for use in manufacturing, assembly, and logistics and therefore has no ESD certication. A special version of the ProGlove Longlife was developed for use in ESD applications (see 3.1).2.6 Can a tablet be operated with the ProGlove Standard glove?This depends on the tablet. Our ProGloves have worked seamlessly with all com-mon tablets so far. These tablets can be easily operated with our gloves.2.7 Can the ProGlove Standard glove be recycled?ProGlove is registered with the Foundation „Elektro-Altgeräte Register“ (electron-ic waste register) in accordance with ElektroG and thus ensures that customers have the possibility to return their old equipment and act in compliance with the law. We take care of the recycling and dispose of it for our customers. If necessary, please contact us@proglove.com.2.8 Is the ProGlove Standard Glove according to the ATEX Directive suitable for use in potentially explosive atmospheres? No. The ProGlove Standard Glove has no certication for use in potentially ex-plosive dust and gas atmospheres, as well as for use in mining and underground operations.
32 ProGlove Mark - User ManualProGlove Longlife 3.1 In which sizes is the ProGlove Longlife available?The ProGlove Longlife is available in three dierent sizes (S, M, L). Thanks to a dirt-repellent industrial Velcro fastener, the cu can be individually adapted and quickly put on and taken o. The variable closure system therefore enables an op-timal t on dierent hand sizes and shapes with the best wearing comfort.3.2 Can accidental scanning occur due to the trigger in the palm? Accidental scanning due to gripping movements is prevented by an integrated plastic protective ring, which adapts to the palm of the hand by means of an elastic foam.3.3 Why was the trigger on the ProGlove Longlife placed into the palm of the hand?The ProGlove Longlife has been designed as an overwrap which can be worn over the free hand or over other gloves. The positioning of the trigger in the palm of the palm also allows the user to wear very thick or special gloves (e. g. cold protection or cut protection class 3). The trigger is placed in the depression of the palm of the hand so that triggering is a natural hand movement. Thanks to ergonomic and medical examinations and cooperation with a hand surgeon, it was possible to determine the optimum position for the trigger button.3.4 Does the ProGlove Longlife have ESD certication (electrostatic dis-charge)?Yes - a special version of the ProGlove Longlife was developed for use in ESD ap-plications (electronics production). This is suitable and certied according to D-3-00036 or DIN EN 61340-5-1 for use in the ESD area.
33ProGlove Mark - User Manual7. TROUBLESHOOTINGTrouble Shooting TablesProblem Cause SolutionThe Scanner MARK cannot be turned on.The battery is not charged. Load the scanner MARK in the charging station.The glove is defective. Change the glove.The Scanner MARK does not charge in charging station.The Charging station is not connected to power source. Connect the charging station to the power source.The Scanner MARK is not inserted correctly into the charger tray.Place MARK correctly in the charger. Conrmed with a signal tone and 2x green ashing light.The Scanner MARK defective (short circuit, cold solder joint etc.). Replacement of the device via RMA.The Charging station is defective.Insert the second MARK into the charger. If it does not charge, the charger is defective. Replacement of the device by RMA.The Scanner MARK lights up red 3x when inserted in charger tray, and makes a beep-ing sound.The Charger slot is defective.In this case, the charging station must be replaced via RMA.Please contact support@proglove.com
34 ProGlove Mark - User ManualProblem Cause SolutionThe Barcode data is not transferred.The Scanner MARK is not paired with Access Point.Pairing the scanner MARK with the access point. To do this, scan the pairing barcode on the respective access point.The Scanner MARK is out of range of Access Point.Move the scanner MARK closer to the access point. Access point should be freely accessible (not in metal containers or similar). The distance between. MARK and access point should be less than 100ft.The access point does not work.1. Connect the scanner MARK with the access point.2. Check that a green light is on at the access point.3. Scan the barcode. If the MARK scanner lights up green once and red twice, the barcode was not trans-ferred. Repeat the steps with a second MARK scanner. If the data is not transferred and the MARK scanner lights up green once and red twice, the access point is defective.4. The access point must be replaced with an RMA. Please contact support@proglove.com.The Scanner MARK does not work.1. Connect the MARK to the Access Point.2. Check whether the green light at the access point is illuminated.3. Barcode scanning: If the MARK lights red 2x and barcode is not transmitted, this indicates a defect of the scanner MARK. Please contact support.4. The MARK scanner may need to be replaced with an RMA. Please contact support@proglove.com.
35ProGlove Mark - User ManualProblem Cause Solution The Scanner MARK ashes yellow after scanning. The battery level is less than 95 percent.Charge the MARK scanner for at least 20 minutes.A full battery charge takes about three hours.The MARK’s battery is dead after less than one shift.Too many false scans are carried out due to poorly legi-ble barcodes or badly illuminated workstations.The following settings can be adjusted in the congu-ration tool to increase battery life:Sleep mode: 5min Ack/Nack Transmission Feedback: OFF Feedback Prole: Silent Blurred 1D processing: ONThen recongure the MARK and the access point using generated conguration barcodes.The disc is dirty, so that many false scans occur. Clean the front panel.The MARK can‘t read barcodes well. The barcodes are dicult to read due to poor material properties.Adjust the following settings in the conguration tool, which have a positive eect on readability:Blurred 1D processing: ONThen recongure the MARK and the access point using generated conguration barcodes.The barcode is transferred, but no automat-ic ENTER input is carried out.The ENTER sux is not executed automatically after the bar code transfer.In the conguration tool, insert the ENTER sux under "Data formatting". Then recongure the MARK and the access point using generated conguration barcodes.
36 ProGlove Mark - User ManualProblem Cause SolutionThe MARK scanner ashes green after successful transmission, but the data is not displayed on the screen.The Scanner MARK is connected to the wrong access point. Pair the MARK scanner with the desired access point.The red scanning eld of the MARK scanner lights up, but no barcodes are scanned.The barcode is not readable. Create a new barcode label.The barcode type is not readable.Identify the barcode type (e.g. Code 128) and make sure that this barcode type is activated in the conguration tool.The barcode length cannot be read. In the conguration tool, make sure that the maximum barcode length has been set correctly.The window of the scanner MARK is dirty. Clean the window (see chapter Maintenance and care).Scanner MARK does not vibrate.The vibration signal is deactivated. Activate the vibration signal in the conguration tool.The vibration motor is defective. The MARK scanner must be replaced with an RMA. Please contact support@proglove.com.The LEDs on the MARK scanner do not light up despite successful data transfer. The LEDs on the MARK scanner are defective. The MARK scanner must be replaced with an RMA. Please contact support@proglove.com.With serial connection: The MARK ashes green after successful transmission, but data is not displayed on the screen.The System ProGlove MARK is connected to the wrong COM port. Check the COM port.The COM port has been congured incorrectly (e. g. wrong baud rate, prex or sux settings).Check the system requirements in the conguration tool.
37ProGlove Mark - User Manual8. MAINTENANCEStorageThe following must be considered when storing the equipment and gloves:Storage Location: Ensure that you store all equipment, scanner, receiver, charger, and the gloves/overwraps in a dry and clean environment. The storage location should be as free of dust and chips as possible. Temperature: The temperature at the storage location should be between 32 to 120°F.CleaningScanner:Avoid cleaning the scanner with chemicals, especially acetone. Instead, clean the scanner glass regularly with a commercially available cotton swab. Gloves and overwrap:To protect against moisture and other particles, gloves and overwrap must not be cleaned. Damaged gloves must not be reused under any circumstances.
38 ProGlove Mark - User Manual9. SAFETY AND REGULATIONSRegulatory information and guidanceAll products are designed to comply with European rules and regulations and are labelled as required. Modications or changes to equipment not expressly ap-proved by ProGlove may void the type-approval.The ProGlove system (MARK, access point, charging station and accessories) meets the requirements for safe operation. To ensure safe operation, it is advantageous to operate the devices in accordance with the following guidelines. Read these guidelines carefully before using the device.RADIO EN 61000-3- 3:2013 EN 61000-3- 2:2006 + A1:2009 + A2:2009 EN 301 489-3 V1.6.1 EN 301 489-1 V1.9.2 EN 300 220-2 V2.4.1OTHER Safety/LVD testing according to EN 60950-1:2006 + AC:2011 + A11:2009 + A12:2012 + A1:2010 + A2:2013LED CLASSIFICATION Exempt Risk Group LED product ac-cording to IEC/EN 62471COMPLIANCE WITH ENVIRONMENTAL PROTECTIONCorresponds to EU ROHSEuropean ComplianceThe device complies with the essential requirements of the EU directives 1999/5/EC, 2004/108/EC and 2006/95/EC, if applicable. A corresponding certicate can be re-quested from your sales partner.The ProGlove system complies with the European Par-liament and Council Directive 2002/96/EC of 27 January 2003 on waste electrical and electronic equipment (WEEE).The production of this product requires the extraction and use of natural resourc-es. It may contain hazardous substances which, if not disposed of properly, could harm health and the environment.In order to avoid the proliferation of these substances in our environment and to reduce the consumption of natural resources, we encourage you to use the appro-priate take-back systems for product disposal. From this take-back system, most of the product‘s materials are reused or recycled.The crossed-out garbage can symbol informs you that the product must not be disposed of with household waste and invites you to use the appropriate separate collection systems for product disposal. For more information on collection, reuse and recycling systems, please contact your local or regional waste management. You can also contact your supplier for more information on the environmental per-formance of this product.
39ProGlove Mark - User Manual10. SUPPORT AND SERVICETechnical SupportIf you have any questions about the integration or use of our devices, please do not hesitate to contact our customer support. They will answer your request as soon as possible. You can reach us by contacting:support@proglove.comand via telephone through:646 641-4619 (United States and Canada)+49 (0) 1520 2907017 (Abroad)Precautions Observe these precautions when installing the ProGlove system to reduce the risk of injury or damage to the unit.• To reduce the risk of damage or interference from overvoltage, line noise, elec-trostatic discharge (ESD) or other irregularities, route all cables and wires away from power sources.• Changes or modications not expressly approved by the body responsible for compliance may void the user‘s approval.• Cable shielding may deteriorate, damage cables, or cause wear and tear if a loop or bend radius is less than 10X of the cable diameter. The bending radius must be at least 15 cm from the plug.• This device should be used according to the instructions in this manual.• All information is for reference purposes only and can be changed without pri-or notication.
40 ProGlove Mark - User Manual11. TECHNICAL SPECIFICATIONS
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44 ProGlove Mark - User Manual12. FCC Certication ComplianceFCC Certication Compliance ProGlove MarkThe ProGlove Mark complies with the following FCC product categories:• FCC Part 15 Sub-part C 249 (intentional radiators = RF transceiver)• FCC 15 B 107/109 (unintentional radiator)The ProGlove Mark is a portable device (distance between person’s body and the antenna is 20 cm or less) and excluded from SAR (Specic Absorption Rate) requirements. Under the regulations of the FCC the user has to be aware of the following when using the ProGlove Mark:1. FCC CAUTION Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. 3. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.4. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment has very low levels of RF energy that is deemed to comply without testing of specic absorption rate (SAR). 5. This ProGlove System has been tested and meets the FCC RF exposure guide-lines when used with the ProGlove accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. 6. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
45ProGlove Mark - User ManualProGlove Access PointThe ProGlove Access Point complies with the following FCC product catego-ries:• FCC Part 15 Sub-part C 249 (intentional radiators = RF transceiver)• FCC 15 B 107/109 (unintentional radiator)This equipment complies with FCC radiation exposure limits set forth for an occupational/controlled environment. This equipment should be operated with a minimum distance of 20cm between the radiator and your body.Under the regulations of the FCC the user has to be aware of the following when using the ProGlove Access Point:1. FCC CAUTION Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.3. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.4. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment has very low levels of RF energy that is deemed to comply without testing of specic absorption rate (SAR). 5. This ProGlove System has been tested and meets the FCC RF exposure guide-lines when used with the ProGlove accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. 6. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
46 ProGlove Mark - User ManualContact:www.proglove.comus@proglove.comsupport@proglove.comfounder@proglove.deWorkaround GmbH (ProGlove)Friedenstraße 481671 - MunichGermany

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